Gogo Entertainment

GOGO LLC

(3612)
Price Category Version Released Last Updated Size Compatibility Age
Free Travel 1.6.1.10 Aug 04, 2015 Apr 23, 2018 32.8 MB iOS 8.0 or later 12+
Download_on_the_App_Store
New in version 1.6.1.10

Allow users to remove movies from their library.
Bug fixes for iPhone X

Description

The new Gogo Entertainment Player brings the magic of the movies and TV to the sky and onto your iPad, iPhone, or iPod Touch. Use the Inflight Entertainment service to watch the latest movies and hit TV shows in flight. Just make your selection, download the player, and enjoy the show!

iPad Screenshots
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Reviews
Country:
Do not waste your time
harrison1125 on 7/18/2018
This app would open but wouldn’t even play the movies.this has happened on two separate flights
Useless app... don’t waste your time
auro69 on 7/18/2018
I have to tried to use this app several times (10+)? So far I was able to see only one movie, ONCE. On all the other times the app can not download the movie and gives error 4005000. Totally useless.
Almost impossible to download it from the flight
Hari_d on 7/17/2018
Almost impossible to download the app from flight. Whole thing is very buggy. After checking in to T-mobile Wi-Fi , internet stopped working after 2-3 mins and after that it's unable to.connect back and no option to reactive.
An experience to remember
LuxxCapacitor on 7/17/2018
So glad this app allows you to leave a review while in the air! Finally something to do with my time! It’s been well over an hour since takeoff, the app is not even 1/5th of the way downloaded over the free wifi. I can’t imagine this thing will actually load an entire feature film if it ever installs. I’ll probably never know. Someone close by keeps farting. It’s an oven in here. A dank fart incubator. I’m between two people and already got my headset out of my bag while the big guy was in the bathroom. I naively thought I’d get to see some Kylo Ren swing a big dumb red lightsaber around. He is so angry but I love him anyway. It’s going to take a little acrobatics and some force powers to access my bag a second time and stuff my belongings back inside. I guess I’ll just sit and watch the app pretend to install, the little circle fill itself in pixel by pixel as I sweat into my headrest, drinking my tiny cup of water - that’s the true in-flight entertainment. More farts. Who is Emperor Snoke? What is his backstory? I’ll never know. There are some 5-star reviews on here! That’s funny to think about. Nice try Gogo staff, you bunch of jokers you. A lot of the 5-star reviews read “I don’t see what all these negative reviews are about! Haha I had a flawless experience! Great app idea wonderful work I can’t wait to recommend to my many friends! Really 10/10.” Hey, people don’t talk like that. And they definitely don’t sift through 1-star reviews to rebuke before leaving their own 5-star review. Sounds a little fabricated if you ask me. Feeling dizzy. Think about it though: the only reason I’m here reading reviews is to confirm for myself that hundreds of other people had the same terrible experience I’m having, forced to stare at my non-loading app instead of watching Chewbacca shrug and make adorable grunts. Nobody bothers to talk to the man in his own language, but they all understand it. He’s like 90 years old at this point, hasn’t aged a day since the clone wars. I’m suffocating on human flatulence. If I had a flawless experience I would ignore the review writing altogether. I’d be busy watching Hot Kylo. These could be my last words. No maniac stops what they are doing after a flight to write a 5-star review and downplay the bad reviews. I see that only two months ago they fixed a bug to finally allow iPhone users to “remove a movie from their library.” I’m crying. Other patch notes just say “fixed bugs”. Sure boss, thanks for fixing all those nondescript bugs. Fixed bugs. I hope Luke Skywalker fares better than me. He’s a good guy... losing consciousness now happy trails partner may the force be wi
Couldn’t even download it
thardoc1 on 7/15/2018
Froze around 25 percent
Poopy app
The No-Skin army on 7/14/2018
This app is poopy and does not work
Constant issues
Eskaydub on 7/13/2018
I work in tech and this app is terrible. My phone and app are up to date and every time I pick a title it says ‘cannot be accessed at this time. Please try again try another title.’ It doesn’t work on either of my devices, no matter what title I select.
Reviewing these Reviews
kanekapolani on 7/12/2018
Seems like alot of people who downloaded the app aren't happy with it. I haven't downloaded it but i will give it a star rating that is basically an average of all the ratings combined. Im on an Alaska flight at the moment and the flight attendants really did not point out you must download the app to have entertainment.
Terrible app and ridiculous requirement to watch on Delta
Shandog6 on 7/12/2018
This app will not download over WiFi while plane is in the air, so you can only get the movies and shows if you download the app while on the ground, even though in the Delta magazine it says it should be able to download on the ground or in the air. There’s also a weird connection between the delta website and the app, it would be better if you just had it all in the app like United does. At a minimum, get a decent connection speed on Delta so we can actually download and watch the movies and shows, thanks.
Frustration
D Bardwell on 7/11/2018
Terrible app and WiFi. I can’t get one movie or Amazon Prime movie or tv show to play.
This app is horrible
Rmoni404 on 7/10/2018
I’ve tried for my last 3 Delta flights to connect and watch a movie on this app. It ALWAYS ends up being an error message and no movie. You guys need to do better.
Do not download
olivier lecomte on 7/9/2018
This is the worse video entertainment app you could find on the store. 0 films are working on plane
WiFi
loren!!!!!!! on 7/8/2018
So I didn’t know that this app can’t work unless it’s connected to WiFi that’s ridiculous!! I mean why can’t it just connect to cellular! Right when I got the app and saw I had to be connected to WiFi I deleted immediately! Absolutely ridiculous!!
Not confusing
ma9011338 on 7/7/2018
So to everyone who is confused how to use it... I’m confused how you don’t know the common sense, you have to just go back to the safari page were the main menu is, and click ‘watch now’ on what you want to watch, there you have it, it’s so simple
Amazing app
Sammy💯💯 on 7/7/2018
This app is an amazing app for in air traveling because the movie loads so fast and is has amazing quality.
Price gouging
MajesticRev on 7/6/2018
Do I need to explain?
The app doesn’t work!
jeow01 on 7/4/2018
Pay for the wi-if and the app doesn’t work. What a waste!!
Worst APP EVER!
Big fat daddy jt on 7/2/2018
Downloaded this app to use on my iPhone and my iPad both on iOS 11. Wouldn’t work on either gave an error that the device wasn’t supported. Put me in an endless loop. Also downloaded on my son’s android tablet. It was supported. Was told I had to download the app. Did so then clicked watch and it told me I had to download the app. It was an endless loop. This app doesn’t work at all!
Movies and tv won’t load for iPhone X
jonvergara1989 on 6/30/2018
I rarely use this app and when I do, it doesn’t work 🤷🏻‍♂️
Quite disappointing experience
DanVDI on 6/30/2018
This is my first time using this app. Just to download it, it was a big challenge. Alaska should really learn from Delta and other companies what means to provide services during the flight. For now everything is cheap, but the tickets.
Download
juanejeowk on 6/29/2018
I did not know about this app till in flight and at that point the app is taking forever to download which is ridiculous considering it’s diminutive size. Pls fix
Excellent
Hacker 52 on 6/29/2018
The viewing was HD and hassle free. Thank you Gogo!
SUBTITLES
nooekeekee on 6/29/2018
I would give this app 5 stars IF IT HAD A SUBTITLES OPTION! They have a great selection of movies and tv shows and I was very excited to begin watching one of these. I pressed play and went to click on closed captioning, but come to find out they don’t have subtitles for any of their entertainment. I am truly devastated and quite upset that I wouldn’t be able to watch anything I was looking forward to because I cannot hear. Once this app includes functions for the deaf community I will give this 5 stars. As of now they’re only getting a 2 from me. Do better, Go-go entertainment! :(
Crap
therealreveiw on 6/28/2018
Piece of junk. Force you to use a crap app instead of just streaming through your browser on your phone like it should. That way they can steal, and then sell, your information. Welcome to America.
The worst flight advertising
Sad_ Face on 6/28/2018
When half of your time on a plane is spent trying to download an app you weren’t aware of that you needed.. it a little frustrating. I think I’m on my 11th try?? I wouldn’t advertise benefits that you can’t fulfill.
Don’t even try
super annoyed with this on 6/27/2018
Horrible app. Fails to work every time says “has error retrieving video” for every video. Very annoyed.
Great app!
mdb41 on 6/27/2018
I’ve used this app on all airlines that accept it (AA, United, etc) with no issues. The fact that there is no WiFi until 10k feet with some airlines is an issue with the airline, not the Gogo app. Further, the instructions clearly give you the option of using the airlines app as the viewing mechanism. Nothing about the functionality of this app was a surprise after reading the instructions.
No subtitles
BrooksEric on 6/26/2018
I’m deaf/HOH and there’s no subtitles or closed captioning services to watch the movies. So much for accessibility and inclusiveness.
Continues to Crash - iPad Pro
Tide4ever1992 on 6/26/2018
Constantly try to use it on Delta. Opens. Crashes. Rinse. Repeat. Delete. Reinstall. Opens. Crashes. Frustrated. And I even pay for the monthly Delta Wi-Fi subscription with GoGo. (Yes...I realize it has nothing to do with that....🙄). Zero stars isn’t an option so I’ll give 1 begrudgingly. Fix your “sh*t” GoGo.
Service didn’t work
GP419 on 6/25/2018
After downloading this app in flight, I was unable to watch any of the offerings on deltas website. Don’t bother downloading this, it’s a complete waste of time!
Needs work
BlackHat55555 on 6/25/2018
I am on a Delta Airbus 330 international bird trying to use this app to watch a movie. The app can’t find the movie. Very disappointed.
Painful flight
CD-Dub on 6/19/2018
I was on a six hour flight with Alaska Airlines. I was excited that they offered movies. I had this app downloaded with the most recent version. I went to select a movie and it would not play the movie and kept saying “your video is unavailable”. I did all the recommendations to fix and was unsuccessful. Needless to say it was a long, long flight. My humble suggestion is to down load movies from Netflix or anywhere else because this app is crap.
Grrrr
gogosomewhereelse on 6/19/2018
App won’t stream says movies and shows are unavailable. Very annoying.
I wish it would’ve worked!
Kiersten Ropelato on 6/16/2018
This will only work if you’ve downloaded the app prior to boarding your flight. Much more difficult than I was assuming it would be.
Awful!!!!
rwbyfan27 on 6/13/2018
No videos worked even at 10,000 feet tried on both my android and iPhone devices absolutely atrocious
Absolutely Useless
AngelFirekitty on 6/13/2018
For a Service that monopolizes airborne internet access and entertainment, execution is pathetic and human user interaction design is virtually nonexistent. I’ve tried accessing several films now, each time being met with “movie is not available right now, please try again later or choose another title.” Reinstalling the app and re-authenticating my device with the service changes nothing after about 20 minutes of troubleshooting. What a laughable excuse for an app.
Miserable App
MyFunnyFin on 6/13/2018
This is an insufferably inconsistent app, that, or Alaska Airlines’ inflight internet service is perfectly abysmal. Movies stop or freeze mid-reel, leaving the user with nothing more interesting to watch than a spinning wheel. Trying to restart the app doesn’t work either. Some reviews suggest it’s s glitch with iPhone X. Definitely more frustrating than rewarding. Consider purchasing a book for long flights, instead.
Waste of time
Jmill100 on 6/12/2018
App should work but doesn’t. I really believe they don’t want it to work so you might pay for the service in the air versus getting it free. Short version, the movies either don’t load or keep freezing. 5 flights - same result. I wouldn’t waste your time with this piece of junk. I would think Apple would kick it off the store, but they may be in on the con as well. Who knows.
Need to be updated.
maricela4ever on 6/12/2018
Once I completed watching my movie, it won’t remove and it becomes extremely slow when selecting another. Had to delete the app and load it again to refresh.
App doesn’t work.
JoeFlight22 on 6/8/2018
Doesn’t work.
Delta
Ya Boi Dank Fish on 6/7/2018
It’s ok on flights just to waste time but the download is horrible
Using on Delta, not weak compared to Deltas apps
Flexrkr on 6/7/2018
Using on Delta but just doesn’t work well. Deleting and reinstalling doesn’t help much. Shouldn’t be too hard to get things right in a controlled environment like a jet, high in the sky. However, just very unreliable. For a laptop, they want you to install Flash. Sorry, but Adobe Flash is dead and what’s left is a security risk. Please get up to date Gogo. You’re almost there!
If you have already taken off, don’t bother...
iDeviceUser on 6/6/2018
And never ever pay for the WiFi. The internet connection is slow, finicky and breaks down on any download larger than an email or two. I’ve spent an hour trying to download this 16M app and it never gets beyond 25%. Worse, Apple will ‘cloudify’ it, if you have not used it for awhile, forcing you to download it again, even if you already had it on your phone. If you want to watch free movies on a flight, download BEFORE you fly and, again, never pay for WiFi unless you really, really need to send that email.
Absolutely worthless
cftsmoke on 6/3/2018
6 recent flights and the app worked once. Either delta doesn’t care or they aren’t reading the reviews
Entertaining
sjsjsgsy on 6/2/2018
It entertained me and worked flawlessly no issues, and a huge number of selections
Hopeless
ELCEEBEE on 5/26/2018
By the time it down loads the flight will be too short to watch movie !!!
Doesn’t Work!
Jackson3475 on 5/22/2018
Two flights in a row that this App doesn’t work. I choose a movie, hit play and get this error “We’re having trouble retrieving your video. Please try again or select another title from the storefront “. I selected a couple more videos and receive the same error on all of them. Very frustrating!
Your video is unavailable
Matt :(): on 5/20/2018
I tried using this app on a Delta flight and every time I tried to open a movie it failed saying “Your video is unavailable.” After trying about five different movies I gave up.
Worst app ever
angry user III on 5/17/2018
The worst app.
Good app...when it works
Laughing_Owl on 5/16/2018
I’ve tried to use this app for the last 6 months and I’ve only been successful 50% of the time. If you can get it start, and if you can get your chosen video to download, whatever you do, don’t try to stop midway. The whole thing will freeze and you may be forced to delete and reinstall the app; and good luck getting that process completed in-flight. Needs a dedicated exterminating crew to squash all the bugs.
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