Frontier Airlines

Frontier Airlines

(154915)
Price Category Version Released Last Updated Size Compatibility Age
Free Travel 1.5.9 Oct 15, 2015 Jul 12, 2018 43.1 MB iOS 9.0 or later 4+
Download_on_the_App_Store
New in version 1.5.9

Fixes & improvements

Description

Frontier’s mobile app makes travelling easier than ever before! Wanna skip the lines? Use our mobile boarding pass and go straight to the security checkpoint. Need to add a bag or select your seat? This app makes it easy. Now you can add you bag or seat after you make your initial booking and even after checking in. On the go, but need to book a flight? Shop our low, low fares here. Want a stretch seat, a checked and/or a carry-on bag? THE WORKS makes them available at one low price which includes refundability and no change fees. Wanna’ know the status of your flight? Get up-to-the-minute flight information here.

Features:

· Mobile Boarding Pass
· Mobile Check In
· Book a Flight
· Check Flight Status
· Interactive Route Map
· …and much more!

iPad Screenshots
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Reviews
Country:
Worst Airlines ever
AK79lux on 7/17/2018
Rude unprofessional staff at the gate, dirty planes. Charging for everything.
Speedy
deb div on 7/17/2018
Great app easy check in love it
Great price
Valerie#200SX on 7/17/2018
Thanks to frontier for allowing me to attend my daughter’s untimely funeral from a tragic motorcycle accident without worrying about an enormous price tag may God bless you all. Valerie
Upgrades are ridiculous!
coforge on 7/16/2018
Every screen of the app asks you to upgrade. Just a poor money grab user experience.
Very unsatisfied
Last time flying on 7/16/2018
Never never flying frontier again! Don’t be fooled by the cheap airfare, they nickel and dime you for everything. You pay extra for carry-on and extra for a seat, totaling minimum extra $53. Ridiculous! If I had known I never would have booked. I also gave one star because I couldn’t give a negative star ratings.
Horrible
Tryharddude on 7/16/2018
Horrible
Great!!
Papo Merced on 7/16/2018
Al momento la mejor experiencia que he tenido.
Ease of use
Beena43 on 7/15/2018
I found this app is easy to use. No need to remember a password. Use your name or flight ID number.
Such a bummer
TheMorganOne on 7/15/2018
$40 for a checked bag? $2.50 for a soda on the flight? I appreciate the cheap airfare but the extras are ridiculous! Can’t even lean the seats back. I’ll stick with Delta!
Made It!
Bacchus127 on 7/13/2018
Clumsy app, took 20 mins. Got fill everything out, after you log in it should repopulate all required fields!
Worst Airline
Dell south 507 on 7/13/2018
6 non-weather delays without explanation before cancellation. Gave us a $10 meal Voucher...thanks. Management ought to be ashamed of themselves
Doesnt work
Tomcat333 on 7/13/2018
App wont allow me to select any dates to search for flights!! Something is way not right. Will keep the app for now, but expect to see an update with this issue resolved. Will reevaluate at that time, but for now just 2 stars for the app. As for Frontier in general, no complaints other than the seats being really cramped on those Airbus A320s they use.
Pre-booking Please
LuzmarIsabel on 7/13/2018
Does not allow pre-booking to the payment. it is eventually necessary
Logins
Sweettwin20 on 7/12/2018
The reset buttons for forgotten password doesn’t work. Locks up the app and then locks you out of account.
Unacceptable
niccivl on 7/12/2018
Wow! I would give a 0 if I could! Our family was dropped off at the Denver airport-my husband and three children. Hustle through security, take a couple escalators and train to get to our gate... find the first arrival/departure screen to see the big red lettering next to our flight to Sioux Falls CANCELLED. What?!? No explanation, nothing. Weather was perfect, here and back home. But wait- we did get a cancellation notice at 11:23am by email. Really- as we are getting through the airport we really didn’t get a chance to stop and check email. Flight was going to board at 12:40pm and sent a notice at 11:23am ??? Unacceptable. We go to the gate anyways to see if there was a mistake- and of course nothing there, not a single frontier representative with an explanation or alternative. We had to go find a frontier customer service counter to find out what to do. They hand us a piece of paper with a couple options- still no explanation. We had one option to fly our family home through another airline, but would need to pay more than $500 more to do it. No thanks. We opted to get a refund and try to fly out a couple days later. What an inconvenience. My husband and I had to also miss 2 additional days of work, and who knows if we will make it home Friday, or if the same thing will happen. I understand things happen- but I also saw two other frontier planes pull up to the gate and leave. So it wasn’t the entire airline. The customer experience was horrible- even if you waiting 20 minutes in line to speak with someone, they didn’t help. They wouldn’t even pay attention as you were speaking with them. Someone had a shield behind the counter running around and we got half of their attention. Really a shame for a big business to be represented this way. I would not recommend anyone to fly frontier again. I prefer to get all my money back and then some for my inconvenience.
Online check in
Ey Ey Captain on 7/12/2018
Double charged for travel insurance and couldn’t get boarding passes after they placed a credit balance onto my reservation. I waived the refund just to get boarding passes issued because you cannot check in and get boarding passes with anything but a $0. balance. It took the corporate office to fix it.
Just don’t
Picture Show on 7/11/2018
One the worst travel experiences of my life and I haven’t even gotten on the plane yet.
User interface unfriendly
ZukiShelby on 7/11/2018
User interface and login info difficult to navigate
Stranded
mark g missouri on 7/11/2018
Got to the airport two hours early still missed my flight. Baggage check in incompetent. Couldn’t get through the lines. Sorry. This was Saturday. There is a flight next Tuesday. what?!!!!
Unacceptable
Deio2008 on 7/11/2018
I was traveling from Ontario Airport in CA through Denver to Orlando Florida (MCO) leaving at 7:30 pm and arriving to my final destination 5:50 am. Because of a flight delay, I ended up arriving at the airport at 5:30 pm, leaving Ontario CA at almost 10 pm, arriving in Denver International at 1:00 am, sleeping in the airport to be able to take another flight to Minneapolis, then to Cleveland and finally we arrived in Orlando at 5:00 pm. And I was traveling to Orlando with a ten year old. When we arrived to Orlando International the suitcase was not in the plane. Definitely, Frontiers service is unacceptable.
Super efficient
herrhappyplace on 7/11/2018
Loved this app!
Death by Nickel and Dime
tmassing on 7/10/2018
Now I know why they show up as a low cost airline on the travel sites. Low airfare then nearly $75 each way for a preassigned seat and carry on bag. Really, $40 for a carry-on bag? Absolutely ridiculous! BTW. The carry-on price is the same as the checked bag fee. I haven’t flown Frontier in over 10 years because corporate travel has excluded it. They showed up last time so I booked it. Big mistake. I felt like I was using Expedia or Orbitz. UGH!
User friendly & easy to find best deals!
Taloris on 7/10/2018
Highly recommend app/airline to anyone who flies frequently. The Deal Den is amazing, has saved me so much money in my long distance relationship of buying flights!!
Terrible
K.HERRINGTON3 on 7/10/2018
I will never fly this airline ever ever ever again.
Delayed every time
nachobestchoice on 7/10/2018
This is my third flight with them....and my third major delay. Weather is fine-no clue what the problem is this time???
Juliet Giglio
Juliet Suzanne on 7/10/2018
The only way to fly out west
Trip to Atlanta
Mystea15 on 7/10/2018
Awesome trip. Great service, easy access after mobile check in and a wonderful landing. Not one issue with bags or crew members. Absolutely loved it.
Horrible
appsucks141414 on 7/10/2018
First, Frontier is not a great airline, but this is about their app. I recently flew Frontier and both my departing flight and return flight were delayed. Was I notified thru the app? No. I had all notifications turned on. I only received notice via email, my gate was changed and still no notification. Uninstalled and will never fly Frontier again.
Very satisfied
Yoni Magna on 7/9/2018
Nobody beat their prices and for the price I pay it’s an amazing service .
Easy
raulistic on 7/8/2018
Easy to book and seats are good.
Fast access to boarding pass
kzkzkz4325 on 7/8/2018
It’s easy and quick to get my boarding pass!
Why am I charged $21 to check in a flight I already paid for
TamMalMoore on 7/8/2018
I can’t believe my flight stated I owed $21 and charged me without my permission to. Heck into flight today. What is this $21 for?????
Great seating
gr8seating on 7/7/2018
Great seating on a budget
Too complicated
Last Frontier Flight on 7/7/2018
Process too complicated. I didn’t realize Frontier was on the same level as Spirit Airlines.
First time Flying Frontier
Veda212 on 7/7/2018
Plane was delayed 1 hour to takeoff. Seats too hard and cramped seating. Plane engines very noisy. I already had another flight with you, booked for September, so I HAD TO buy a roomier seat. No big saving after checking bag and buying a seat. Not too sure if there’ll be a next time
Do not have a place to be if you are flying this airline.
NCA0488 on 7/6/2018
Both of my departing and return flights were delayed, and we are lucky they weren’t canceled. The customer service was absolutely awful as well. Anyone and everyone I’ve asked about their experience with Frontier either had a flight canceled or was delayed like me. I will NEVER fly with them again. If you like being treated poorly and definitely not getting to where you’re going on time, then this is the airline for you!
Don’t fly Frontier
dmwblack on 7/6/2018
Delayed/cancelled both ways. Rude customer service. Never again🤬
Buggy App
jo3ydotc0m on 7/4/2018
To match a buggy airline. Constantly saying “our server is down!” or crashes unexpectedly. Member profile is blank, unable to check in. Look to AA or United for an example of how these apps are supposed to work. Makes Frontier look like a bunch of amateurs! You must pay your programmers a discount rate as well. This app is a customer facing method and it makes your company look terrible.
Delay
arceusg on 7/4/2018
We had a 15 hour delay on our first flight and were told that the delay was because the crew had to rest for 10 hours before they could continue. Not sure why they didn’t know that problem 10 hours before we were scheduled to leave. Once on the plane we had row 1 but it was very cold. No blankets on board. Hoping our return flight is better. On the plus side, we paid less than half of what it would have cost to fly any other airline
How to print boarding pass?
Novarick on 7/4/2018
It’s not evident to me.
Simple
sufvjub on 7/4/2018
It was simple easy and gave me results without any trouble
App didn’t reflect gate change - no explanation for delays either
JVDNA on 7/3/2018
No explanation,... app showed wrong gate!!! Why doesn’t Frontier offer any explanation???? I’d love to know why the flight was delayed. Someone in marketing is dropping the ball!
Very snappy
Slashroo on 7/3/2018
Quick response, everything you need to do seems to be available
Horrible Airline
knucklehead72 on 7/3/2018
Don’t ever Fly Frontier!!!
Round trip flight add ons didn’t show up?
bjb370 on 7/2/2018
No baggage option for round trip and seat!
You’d be the best airline if you didn’t charge for carry-on
All Around The World, Kelly on 7/2/2018
Otherwise, you guys rock! Thank you, Kelly
Epic fail
RLOxford on 7/2/2018
I booked my flight in advance, made reservations for hotels and excursions and frontier first delayed the flight twice, and then canceled my flight altogether with no explanation and no offer of viable help. Staff was indifferent to my plight and didn’t offer ANY help except to refund my money for the flight. Didn’t even offer help with lodging until I could figure something out myself. I am very disappointed in their service, especially since I even signed up for one of their credit cards. Left at St. Louis airport until I managed to figure things out for myself the next day. The answer was to book a flight with American Airlines for three times the cost of my original flights. Everyone has an extra $1000 when they go on vacation right??!!
Payment for everything
TT92Wash on 7/1/2018
Luckily I measured my personal items and it just falls under the parameters
DONT BUT ON THIS COMPANY
Aaegon Targaryen on 7/1/2018
They have me and all this people waiting for 6 hours and now they cancel the flight and they DONT wanna gave the 100% money back So please be careful we are like 400 people on this cancel flight with 6 hours wait It’s pretty much the worse company that i ever paid for it Btw, 6 hours wait for a 2 hours trip Colorado from Houston. DONT BUY YOUR TICKET HERE.
Frontier is terrible
duchdiskf on 6/30/2018
Terrible they canceled my flight 2 times for no reason
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