Uber Eats: Food Delivery

Uber Technologies, Inc.

(543602)
Price Category Version Released Last Updated Size Compatibility Age
Free Food & Drink 1.140.10001 Feb 29, 2016 Jun 12, 2018 165.8 MB iOS 9.0 or later 4+
Download_on_the_App_Store
New in version 1.140.10001

We're always updating the app to give you the best possible experience.

We're excited to announce that this latest release includes localization support in nine new Languages! Ukrainian, Urdu, Tagalog, Serbian, Swahili, Cambodian, Kazakh, Georgian, and Hindi are now supported in the Uber Eats app experience.

Check back next week to see the latest features and fixes. If you've enjoyed using Uber Eats, please leave us a review.

Description

Delicious eats. Delivered easy.

Hungry? Get the food you want, from the restaurants you love, delivered at Uber speed.

Eat what you like, where you like, when you like. Find the local flavors you crave, all at the tap of a button.

Browse local restaurants and fast food favorites for inspiration. Or get just what you’re looking for by searching for a specific restaurant, dish, or cuisine. Pizza. Burritos. Burgers. Sushi. If you're hungry for it, try Uber Eats.

When you’re ready to place your order, you’ll see your delivery address, an estimated delivery time, and the total price including tax and booking fee. Tap to seamlessly pay with your Uber account, or add a credit card. Track your order in real-time as it heads your way.

Uber Eats is currently available in cities and metro areas including Abu Dhabi, Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Bangkok, Bogota, Brisbane, Brussels, Cape Town, Chicago, Dallas, Denver, Dubai, Hong Kong, Johannesburg, Glasgow, Liverpool, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Moscow, Mumbai, Nashville, New Delhi, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Sao Paulo, Seattle, Singapore, Stockholm, Sydney, Taipei, Tokyo, Toronto, Vienna, Warsaw, and Washington DC.

Uber Eats helps you find food delivery around the world. Order delivery in Australia, Belgium, Brazil, Canada, China, Colombia, France, Japan, India, Singapore, South Korea, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States, and more.

Not in your city yet? We hope to be soon! Head to https://about.ubereats.com/cities/ for a current list of all the cities we serve.

iPad Screenshots
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Reviews
Country:
Uber Eats in Oviedo FL
Oviedo Fan on 6/22/2018
I love this service!! It is the best and can not wait til more cities offer it! 😊
Like their unvetted driver service, worthless
Dallas-Doc on 6/22/2018
ZERO customer service. Good luck getting to a human vice. And if you do, be prepared for every excuse and shallow, insincere apology under God's great heaven — but don’t expect any help and dream on should you foolishly think that you will get a dime of your time or money back from this greed-fed industry.
Search feature doesn’t work
Kiki2109317 on 6/22/2018
How can you find restaurants that accommodate special diets, such as vegan or gluten free, when all restaurants come up in a search? Pointless. A butcher shop when you search vegan and bakeries for gluten free? Need some upgrades.
Don’t used this app in MEXICO
Be Awared on 6/22/2018
Im a Medical student here and as you we run out of time most of the day, so I decide to use these app to bring me food to my school while I study at the library. The problem here in Mexico is that most of there worker are people without educations and manner, so they steal your food because most of the time they are hungry and when you go to ask for your money back in costumer service they never reply to you. Sometimes even the costumer service worker also have complot with the one working in the street for them to bring the food of their customers to them. So be really aware. Don't used this app while you in mexico and never used Uber for a ride because I now a lot of cases that the driver have violate the girls. So be really careful pliss.
Rip off risk.
Akminstral on 6/22/2018
Watch yourself with Uber eats. I accidentally placed an order for immediate delivery when I intended to have my meals delivered in a few hours when guests arrived. Though I tried to cancel the order within 2 seconds of placing it, And spoke to Uber eats customer service as well as the restaurant within 3 minutes of placing it to ask for a delayed delivery time, I was told that it was too late—the order had already been completed, and no change or cancelation was possible. All of this occurred within just five minutes. Uber eats completely refused to defend my rights as a customer. I’m left with no alternative but to refuse delivery and seek protection From my credit card company. Just miserable customer service. Let the buyer beware.
Drivers really do have no patience.
PLLFan1987 on 6/22/2018
I placed an order and when I saw on the tracker that the driver was here, I did wait a few minutes to see if he would be able to find my apartment. He tried to call me through the app, but I specified in my notes that I was a deaf customer and that texting would be the best way to get in touch with me. I quickly sent a message through the app and he did not respond. I received a text on my cell from, I assume, the driver asking for my building. I replied but then I received an error message. I went back to the app and saw that he canceled my order. It was only a few minutes after he arrived to my apartment that he canceled my order. I felt like that he had no patience and decided to cancel the order. He should have put in more effort and read the delivery notes. I don’t think I will ever use Ubereats again especially because this was not the first time that a delivery driver was this “rude” to me. I’m sticking with Waitr and other apps. Ubereats, you need to vet your drivers better. Thanks.
Uber Eats Continues to Improve
dream_saya on 6/22/2018
I’ve been using Uber Eats probably for about a year now. At first, I found the service to be a bit poor. I would occasionally receive the wrong orders and canceling an order that I didn’t mean to make used to be such a hassle. Also I didn’t find many restaurants that I was familiar with or wanted to try. It used to be that if you ordered something on a restaurant’s menu that wasn’t actually available at that time, you would just get an error. You either had to call the restaurant to find out what went wrong or they’d call you (rather irritated I might add that you kept trying to order something that wasn’t available). Just over the past year, Uber eats has partnered with tons more restaurants that are actually near me, some of my favorites being McDonald’s and Five Guys. Now you can even call Uber eats customer service to get your order canceled right away. That’s a great addition that has been added. If a dish or meal is sold out, the app says that. If a restaurant is not accepting orders that day, the app says that. I think Uber is realizing how important good customer service is and making great changes.
Food not delivered
mjqazi on 6/22/2018
I ordered food the driver called when I was in the bathroom before I responded she left without delivering food. I have ordered again please tell the driver to press the buzzer at the address.
Perfect
LeslieQuinn21 on 6/22/2018
Use this app yesterday for the first time and I was seriously impressed!!(: I love it!
Aweful customer service
delphino78 on 6/22/2018
I just had a very bad experience with customer service. There are two places I used to get food with UberEats: home and work. I clicked on a previous delivery to my work place and it said the restaurant was not part of the network anymore and it asked me to change the restaurant. So I did. But when I placed the order I realized it was using my home address. So I pressed to cancel the order within 2 seconds. It said it wasn’t possible and asked me to call a number. I did. The lady on the phone said there was nothing she could do because the restaurant already accepted the order. I was left with two options: cancel the order and be charged or keep it and have it delivered to a place where no one was there to pick it up. In the meantime I was starving at work and trying to juggle dozens of tight deadlines...anyway I’m never using this App again. Poor customer service. It’s not normal that they don’t ask specifically for the delivery address. It’s not normal that they don’t allow at least 30 seconds to realize they placed the wrong order. Use Grubhub instead! It was recommended by another UberEats unsatisfied customer and I’m definitely going to give it a try! Update 6/22/2018 Answer to the comment on my review: yes, Uber Eats gives you a total of 1.5 seconds to cancel your order. The answer to my review proves how poor customer service is. Anyway, I deleted the App and am now using GrubHub. It is way better! I recommend it to everyone !!
Frequent Client
JJN TPA on 6/22/2018
As a family who uses Uber and Uber Eats frequently, I am profoundly disappointed. I ordered food, a sub, less than 1 mile away. 1 hour later no food. I have to give GREAT credit to the store, Firehouse and Rebecca, on S Dale Mabry. The manager personally delivered my sandwich. That is a company that values my business. They looked at how frequently we do business at their store. Uber, I’d urge you to do the same. I have zero $s to spend with you until you respond and make this right. I have used Uber in many cities and to have such a great disappointment in my home city with no attempt at contacting me is nothing short of inexcusable!
Truck driver approved!
Oscar the trucker on 6/22/2018
As a truck driver we get treated as a second class citizens. You want your $h!t but you don’t want us in town. This app saves me from eating instant soup again.
Convenient, but terrible customer service.
Antimatter19 on 6/22/2018
The service is convenient, but if the resteraunt messes up your order or doesn't send your food, you are on the hook for it. Uber will pretty much say sorry but we can't help and nothing further. You will see they comment on all negative reviews to contact them but they won't fix anything, just want to look good responding
Door dash is better
OG.Yanni on 6/22/2018
Door Dash is sooooo much better than this app. Try it!
Dumb app
thisappistrash12 on 6/22/2018
How am I supposed to use the app when I can’t order any of the food on the app? Why is your location tracking so dumb? Why won’t the McDonald’s down my street show up but the Panda Express in garland will?
Ridiculous
kirillnbb on 6/22/2018
Apperantly it’s extremely easy to accidentally press send on the order. And there is no way to change or cancel your order after it, I tried to call customer service but they were not able to help me cause “the restaurant is not picking up their phone”. Thanks to you I’ll be enjoying 5 Big Mac meals. And it was my first and LAST time ever using Uber eats 😡😡😡
Steals your money
\m/ for life on 6/22/2018
Doesn’t matter if the order they delivered you is wrong, you seriously have no way to get it corrected or get your money back. I had missing items from my recent order and they were happy to charge me for the food, but then refused to refund me when I told them that I only got part of my order. I tried to get in touch with the driver, but once they’ve given you the food then you have ZERO ways to contact them. If the driver still had my food and was only a block away I could have called them, but this app makes it impossible. So here I am, without food I paid for and with a whole in my pocket to show for it and all their customer service tells me is “your feedback is appreciated”. No money back, no credit for the future, just a “thanks for letting us rip you off, have a crappy rest of your day and gamble with us again soon!” Well here is some feedback for you uber eats: postmates and grub hub don’t do this, so they will be making money off of me from now on.
Needs Pay
Daddy.Jones1 on 6/22/2018
The competition accepts Pay. This app does not. Security is very important to me and not having to give my credit card # to multiple companies is part of security to me. App Deleted until you begin accepting Pay.
Thieves
Abdul Ak on 6/21/2018
I was charged $25 for a “busy area” fee and “delivery fee” for my order. The restaurant didn’t deliver over half the food and I was stuck with a $56 order for 2 maki rolls. Uber’s customer service did not help and the rest of the food was never delivered. Download this app if you want to pay for food that never arrives or like to burn money.
Broke
FunTimeFapper on 6/21/2018
App prompts me to type my phone number in for a code where the code is never actually sent to me. The app is useless at this point.
Maps & Timers
DevonRose015 on 6/21/2018
I really enjoy the pricing and the people I have encountered using this service. However, they have named my street wrong on their personal app and there is no-one to contact. It has made deliveries almost impossible. I really don’t appreciate how they time the drivers and such as well. But I am most concerned about the off-map.
The best out there
The Real Done on 6/21/2018
This is the best mobile food app in ththe business, hands down. #TGFUE
Food was stolen!!!
nicholasj88 on 6/21/2018
Today a coworker of mine told me that Uber eats now delivers to our work and he had just ordered bullritos. After hearing that I decided to do the same and ordered from the same place for me and a coworker. After 50 minutes nothing had happened (no call or anything) so I opened my app for it to tell me that my order has been canceled with no refund on a $25.00 meal. After calling bullritos they said that the Uber driver did not have a registered name or number for them to contact him so they filed a report to Uber for me. End of story, I got to work an eleven hour day with no food. Thanks Uber eats!
DISSAPPOINTED
Jocelyn Siqueiros on 6/21/2018
I am so disappointed. I ordered a McDonald’s meal only to get a Big Mac with no French Frys... the server that came to my job didn’t care and said I needed to call McDonalds... & this is after I left him a generous tip. I will never use this app again for my food deliveries.
Terrible customer service!
Justinbg1 on 6/21/2018
I just accidentally placed an order to a local McDonald’s, I immediately attempted to cancel the order within the app and was instructed to call their customer support line...mind you, this is all within 30 seconds of me accidentally placing the order. My call is answered and I explain the situation, I am placed on hold for 4 minutes, during this time “my order” has been confirmed and picked up by a Uber driver...I am taken off hold and told that they will have to examine their “resources” to contact the McDonald’s that I placed my order at! By this point my temper is flaring! I inform the representative that my order is already on the way, she in turn informs me that I will still be charged for the order that I did not want in the FIRST PLACE! I reigned myself in an asked how this might be resolved and the representative again told me that I would be charged for the order...I kindly thanked her for her uselessness 😡 and hung up...
Gets the job done
Khalonii on 6/21/2018
The booking fee is pricey compared to other apps
Burger bowl really??
Fredmacktheman on 6/21/2018
Ordered a burger from five guys and apparently there was a button for bowl instead of having a bun in which I never clicked. They refused to refund me. So because there app malfunctioned I’m out 5 dollars?!?! Terrible experience!!! Never using again!
Code won’t send
RichBallerBC on 6/21/2018
I just downloaded the app yesterday to get something to eat. The first thing they ask you for is your phone number so the people can send you messages when they arrived at your house or whatever. When I type in my phone number the code won’t send to my phone number. I tried multiple times and still no code. Tried turning my phone on and off, deleting the app but still no code. So if you could please fix that or have us sign in or register with Uber first. So if we sign in with a previous account we don’t have to go through all that hassle. Or if we register a code can be sent to our email or phone. Or just fix the problem so I can EAT!!!!!!!!!!
Awesome
Bones 526 on 6/21/2018
App is Awesome
Horrible
Spechel0412 on 6/21/2018
Horrible service from Uber Eats. Deleting app and will never use this service again.
Review
zIKrAzY on 6/21/2018
Is a great but expensive app
Food never delivered
jriahna on 6/20/2018
The driver eat or took my food never came to me , bad driver bad service . I had to reworded the same again
Uber
Diva Mariposa on 6/20/2018
I highly recommend Uber Eats For Anyone Thank You For Your Service Fast And Friendly ..
I can’t even get an account
sturdybbq on 6/20/2018
It’d be super cool to use this app, but apparently my phone number is already linked to an account. But neither of my email address are linked to it and there’s nothing on the app to help.
Very Dissapointed
HungryinSac on 6/20/2018
I went sent a coupon to use The app only to be told that it was not valid. I was in the time limit specified but evidentially I had already used the code (weeks ago, not yesterday or the day before). This is the kind of frustrating marketing that makes me take my choices other places. Do ya send me a code if I'm not eligible to use it.
Love this app
giselleolaguez on 6/20/2018
I love this app so much!!!! ❤️❤️❤️❤️ best thing ever
Drivers cancel orders and you are still charged
hehehendisnejew on 6/20/2018
I placed an order and tracked the order. I noticed that the driver kept pushing the delivery time back. Then I got a notification that my order was canceled without a refund because the driver tried to call me and I didn’t answer. Do not use
Why do you people keep texting me?
UppityOldMan on 6/20/2018
I haven’t used uber in a year or so due to some customer service issues. Or as my wife calls it while rolling her eyes “the uber eats fiasco” So it’s curious that my phone gets blown up with uber verification codes for Uber’s I didn’t order. Not a fan.
Claims everything is shut down or not available
EmilyFoxWolf on 6/20/2018
The first time I ordered off Uber eats a couple months ago, it went really great. (Didn’t know that they were going to send me a bill 2 months later, weird). Then when I tried to order food off Uber eats again, the app claims to have every restaurant unavailable or not in business. I might not order from this app
Hungry Nurse
RN 43 on 6/20/2018
As a nurse who works in a busy emergency room trying to find time to sequester food can be challenging. Uber eats Has been a godsend for us healthcare workers who cannot leave their job in order to get food. So thank you soooooo much Uber Eats!!! S.R. Ridley
Add more restaurants to the roster please.
Delightful36 on 6/20/2018
I’m enjoying using Uber eat but more fast food restaurants need be added to the roster like White Castle & Burger Kings
Horrible Customer Service
ClaireBearD on 6/20/2018
I received my order an hour and a half after the expected delivery time (which is understandable had this been the only issue) and, once I got upstairs, I realized the delivery was from a totally different restaurant. I decided to try to make the best of it and began eating some of the food only to later realize that half of it had already been eaten (bite marks and all). I called to complain and got a bunch of very generic responses and simply an offer of a refund. Even after sending them photos of 2 half eaten sandwiches, not once did someone take the time to reach out and address this issue directly. I am disgusted and disappointed with their handling of this situation.
Not all available restaurants show upon app
KatieLWein on 6/20/2018
I’m within the 5 mile radius from two restaurants that are on Uber Eats that don’t show up on my app. Others who live in my neighborhood have the same issue. Businesses are losing out because the app doesn’t work properly.
Payment issues
Eiacomi on 6/20/2018
I love the app, but I’ve been having payment issues that simply can’t get resolved. For some reason, I’m not able to use the card I’d like. Don’t have issues elsewhere with the card. Other than that, it’s great. Super easy and convenient. Only other suggestions - keep the variety up as much as possible, and maybe have drivers use mandatory temp-control bags when delivering food.
Kinda ruins the point
Pizzahutfan37 on 6/20/2018
Every time I’ve used Ubereats the food is cold, soggy and late. The point of using the app is to get hot, yummy food delivered. If I wanted crap food I’d pop open a can of something in my pantry.
Never again
💩💩💩💩💩💩😡😡😡 on 6/20/2018
The second time I used this app I attempted to place an order and upon checkout it said PayPal could not be processed/use another form of payment. I used another credit card and checked out. 30 minutes later the driver shows up with a double order. Uber eats charged both cards within 2 minutes of each other. After several minutes on the phone with customer service they could do nothing to resolve the issue except indicate I made a mistake and if I email them someone could educate me on how to use the app. No thanks after paying $66 on zaxbys I’m done with you .
Hit or miss
SoundGirl0508 on 6/20/2018
Depending on what you order, your food is very hit or miss. Never order fries. Big miss! #youreWLECOME
GPS off
SpikeSpike01 on 6/20/2018
No reason gps send drive to wrong place
too long
Sdrwal on 6/20/2018
i could have walked to the location where my food was from and back twice with how long it took to receive my 1 item. not convenient at all. the time also kept going up took well over and hour.
Love this app
BlueDolphin67 on 6/20/2018
I got this app and it has been wonderful I love it. No wasting gas, no wasting time and I can do other errands instead of driving far away to pick up food.
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