This version of the app is not recommended   
Current Version (19496)
All time (262674)
App last updated Feb 12, 2018
Screenshots
New in version 1.123.10002

We're always updating the app to give you the best possible experience. Check back next week to see the latest features and fixes.If you enjoyed your experience with Uber Eats, please take the time to give us a review.

Description

Delicious eats. Delivered easy.

Hungry? Get the food you want, from the restaurants you love, delivered at Uber speed.

Eat what you like, where you like, when you like. Find the local flavors you crave, all at the tap of a button.

Browse local restaurants and fast food favorites for inspiration. Or get just what you’re looking for by searching for a specific restaurant, dish, or cuisine. Pizza. Burritos. Burgers. Sushi. If you're hungry for it, try Uber Eats.

When you’re ready to place your order, you’ll see your delivery address, an estimated delivery time, and the total price including tax and booking fee. Tap to seamlessly pay with your Uber account, or add a credit card. Track your order in real-time as it heads your way.

Uber Eats is currently available in cities and metro areas including Abu Dhabi, Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Bangkok, Bogota, Brisbane, Brussels, Cape Town, Chicago, Dallas, Denver, Dubai, Hong Kong, Johannesburg, Glasgow, Liverpool, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Moscow, Mumbai, Nashville, New Delhi, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Sao Paulo, Seattle, Singapore, Stockholm, Sydney, Taipei, Tokyo, Toronto, Vienna, Warsaw, and Washington DC.

Uber Eats helps you find food delivery around the world. Order delivery in Australia, Belgium, Brazil, Canada, China, Colombia, France, Japan, India, Singapore, South Korea, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States, and more.

Not in your city yet? We hope to be soon! Head to https://about.ubereats.com/cities/ for a current list of all the cities we serve.

iPad Screenshots
iPhone Accessories
Reviews
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Very convenient
Jadenkendoll on 2/19/2018
Very convenient
Order cancelled
Shaotudsi on 2/19/2018
Edited after posting a review here, contacting Uber support on twitter and after receiving an email from their support team. I am just as dissatisfied, if not more so because of the contradicting response I received from their response team. Will definitely not recommend, no effort to retain customer base or make this worth my time. Try DoorDash or even Eat24. Order my food at 8pm, got a call at 9:15 from the driver asking me if I had called the number. I said yes and they proceeded to ask me if I spoke Spanish. When I said no, they asked to speak to someone who did, which is confusing, because I’m the customer. Since nobody in the house speaks Spanish, she gave me to her friend who spoke English. We argued for about 10 minutes because apparently she no longer had my food, but didn’t know where it went. I asked if she could bring it, since she canceled my order, but she no longer knew where the drinks were....but... she never delivered them. Did they apparate? Were they under an invisibility cloak? Was someone using a protective enchantment to keep them hidden from my driver? It remains a mystery. All I know is that I never got my drinks and am very dissatisfied. I don’t find it difficult for the driver of my food to know where my food, which was undelivered after over an hour, was located. I also don’t appreciate being berated about their lack of ability to deliver it. I was called only once, not three times like the policy states. I even answered the first time and was greeted with silence. Ubereats, I am disappointed in you.
Expensive
dareal5onit on 2/19/2018
Great app , so litty but it’s expensive haha lol
Constant Disappointment
Robbie McNicks on 2/19/2018
So it’s bad enough that their customer service is nonexistent if there’s an issue with your order, like a missing or incorrectly prepared item, but now I have to “be prepared to meet my driver outside” to get my food? Isn’t the entire point of a food delivery service that they deliver to your door? But now in addition to paying a jacked up delivery fee and tipping the driver I have to put on shoes and a jacket to walk out to the curb to get my food? Uninstalling this and going back to GrubHub.
Frustrating, Pointless, and Time Consuming
SwaggyG14 on 2/19/2018
I am a manager at my office and ordered some food. My first order was cancelled after ten minutes from ordering. My second order with a different restaurant went through but when it arrived it was missing 2 entrees. I had to then go out and buy food anyways - defeats the purpose of using uber eats. I contacted customer service within minutes (with photos) and the best they could do was to refund me the two items. Needless to say, I don’t see the point of the app? I’ll look at other apps or services going forward.
Absolutely worthless
dreahyvette187 on 2/19/2018
I set up my payment method using my paypal and got everything all ready to order and hit the order button and was told it wanted me to take a picture of my card and “verify” it. That is after it told me my payment method couldn’t be verified A MILLION TIMES. Needless to say I downloaded the app and ordered a pizza. Not worth it. I’m not taking a picture of my card and putting it up there. I’m not doing anything extra when I already set up a valid method of payment. I shouldn’t have to. The app is unnecessary. Call your local pizza guy or go get the food yourself, the app is defeating the purpose. It’s supposed to be easy. 🤷🏻‍♀️
Worst
LMA.23. on 2/19/2018
I placed my order and then over 2 hours later they canceled. When I reached out to ubereats customer service, they were absolutely no help and gave me no compensation for my wasted time. The developer feedback is now sending me to customer service for the fourth time... This app is cartoonishly bad, y’all. Don’t waste your tiiiiiiiiiiiiiiime.
Terrible customer service
RiskVsReward on 2/19/2018
I used this service a lot and never had issues. Recently, I had a serious issue and after numerous calls and emails with them they did not bring the issue to a satisfactory resolution. I told them I would be closing my account because of it and they had the audacity to ask “why?”. They clearly don’t care about customers, so use at your own risk. Things may go fine for a while, but if you have an issue don’t expect them to care. They will assume no responsibility and try to blame it all on their “delivery partner” aka “the driver”. There are too many competitors out there who actually care for me to continue to support this business. I encourage you to trust someone else with your deliveries.
Awesome!
Vi Slim on 2/19/2018
Love the convenience of the service!
Always prompt delivery!
Elsa Finch on 2/19/2018
Great food!!
Excellent!
Mkaktktk on 2/19/2018
Food was here in 15 min!
Horrible
eli.bt on 2/19/2018
I seriously wish I could post a picture of what I received. This was the 3rd time I order thru here and the 3 times I was disappointed, but this time was it!!! I waited like more than an hour to received what i asked for when it was suppose to get there in 15 min, but even worse, what i received seemed like they took my food out of a trash can and the only thing they did was give me a “$5 promo” when I surely don’t want to use this app ever again!!!! Horrible customer service and seriously just don’t order thru here
Okay
Toolpoop on 2/19/2018
It's good but they won't come to your door.
If you love false promises then you love this app
Theo12345123 on 2/19/2018
2 out of 4 orders just don't go through, and they charge 5$ fee for delivery, and take most it for themselves. They just have to pay the drivers more, but no there to greedy, honestly don't support such a greedy money grab taking away from the integrity of local business
The best
Shawty Wee on 2/19/2018
THE BEST
Terrible
S3phir0th on 2/19/2018
I ordered food from McDonalds that was 5 minutes away by car. I was in class and couldn’t leave. I ordered at 1pm. It is now 2pm and the order is “delayed”. I called support and they are only willing to refund 50%. Considering a lawsuit for petty theft.
Step It Up!!
Julie C? on 2/19/2018
For SO long now I’ve been trying to find Uber Eats in my area, and it’s STILL not in my area. So I’m giving it NO STARS for downloading it and finding it not in my area at all. USELESS app to me.
Order can cancel for various reasons.
Neil from BK on 2/19/2018
2 hours later my order never got to me. They refunded me but I was left hungry with no explanation why.
Convenient
Kalleh2468 on 2/19/2018
The app is really convenient to use! The only thing is I wish I could add a tip prior to delivery, but I don’t really mind being able to add it afterwards.
Cool app
Jadedgb on 2/19/2018
Love having lazy days and using eats. App works good and ordering is easy
HORRIBLE
TalithaJanay on 2/19/2018
These people charged me TWICE for one transaction !
No murderers please
Go Thrashers on 2/19/2018
Don’t kill the people who you deliver to. Seems obvious.
Uber eats messed up the time of my order
incorrect info on an order on 2/19/2018
I will never use this app again to order food for someone else. I chose a time using the app and another time came out to the driver who attempted to deliver it early. Well he stole the food from the order instead of returning it to the restaurant. I had to buy a whole other order to replace the first one and have to wait 3 days for a refund. Absolutely terrible. Just cook people it’s not worth it!
Stole From Me
KiiingWonderrr on 2/19/2018
First of All why did it take money out of my account just for signing up, also they don’t even deliver to my area and it never even said that it was taking my money, UberEats literally stole from me! This is ridiculous!
Great UX
Whiteboy97 on 2/19/2018
This app gets better & better
They don’t Show up
Tigz86 on 2/19/2018
I ordered food on a Friday night. It said 20-30 minutes. After 30 minutes I tried to cancel as there wasn’t a driver picking up my food. The app would not let me cancel. After an hour it cancelled my order. I tried again and the exact same thing happened. From what I understand, the drivers only get a percentage of the the delivery fee so it’s not worth their time.
Terrible-fake reviews
Notoubereats on 2/18/2018
Terrible service... several times I have ordered with a estimated time that continually is pushed back ten minutes until nearly two hours have lapsed.
Cancelling orders
Jmeeelee5 on 2/18/2018
They keep cancelling my orders because they can’t find a driver to deliver, they should start looking for drivers as soon as the order is placed and not wait till till the last minute. I waited for 2 hours only to end up with nothing.
Not happy
Tiny31692 on 2/18/2018
I place an order and waited over an hour for it to be delivered. It was never delivered and they canceled the order just before 10 o’clock. I chose to use this service because I had work the next morning and did not have time to make dinner I waited the whole time to end up with nothing! I do not recommend this app and I do not think I would ever use it again I am extremely disappointed!
DELETING ASAP
DekalbBiker on 2/18/2018
When I first started using uber eats it worked great. Even if there was an issue the customer service team would help out as best they could. Recently, every time I have an issue (which is 9 times out of 10) I’m met with a robotic response. “We’re really sorry and don’t want this to be your experience with Uber Eats. We’ve credited your account $1 and will note your feedback with the restaurant.” Um. No. $1 doesn’t help me replace the $15 of food that didn’t show up or was half gone. It also doesn’t replace the $5 booking fee that I paid. When I write back that this isn’t satisfactory, SURPRISE, another robotic response. “Sorry, we know this isn’t what you want to hear but our policy only allows us to credit you $1 and relay the feedback to the customer.” No thanks. I’ll go out myself from now on. I can commute for less than $5 and ensure that my order is right. Clearly you can’t trust the app to relay the information that you’ve put in correctly, the drivers to not tamper with your order, and the customer support team to help out in anyway. And now that you can’t call or email it’s a hassle to even reach them for help.
Good
Toria Samoa on 2/18/2018
Good service
Poor service
Jpitts19891969 on 2/18/2018
I would recommend using Postmates. Uber eats offer very poor service both for the restaurant and the customer. A driver will cancel your order for whatever reason and your order will be at the restaurant getting cold while Uber is looking for a new delivery driver. I’ve ordered food from Uber eats and the order was completely wrong. Uber eats refunded me. However, a refund doesn’t matter when you’re allergic.
Great Experience!
AshleeRay3 on 2/18/2018
I’ve ordered multiple times and never had a problem. I had my my most recent driver deliver damages food soaked by my spilt drink. I reported this expecting a refund for just delivery or the drink because I was still able to eat the food just without a drink. And they refunded the entire meal. I plan to continue to use this product because I know they will make sure I do not have a bad experience. Love UberEats!
Embarrassing
Mrs.Nuñez on 2/18/2018
Besides the regular $4.99 booking fee they now charge a busy area fee, in my personal experience was $13.47. Crazy to have to pay so much when GrubHub or Seamless or other apps offer free delivery. Officially deleting this app.
Unreliable, poor support experiences
Dr J 5793 on 2/18/2018
Have had orders cancelled after 1+ hours of waiting. In these instances, support was extremely slow to respond, and skeptical of giving refunds. Simply an unreliable service and a poor experience. Will use DoorDash moving forward.
I enjoyed the good service from the Uber Eats
Toot2109 on 2/18/2018
Fast delivery, good food
Love it but wish coupon codes could be used more...
Ashry22 on 2/18/2018
The app design and usability is great, but as a newer user I wish we could utilize coupon codes any time, not just the first use. This would reward everyone and allow the app’s users to grow!
orders are wrong and too expensive
awesomeness5234 on 2/18/2018
my order has been messed up more than once, I pay enough for shipping and continuously items are missing from my food orders. I expect the best of the best when I’m paying this much for delivery and the fact that they don’t even have the courtesy to get the orders right is appalling. i’d rather use another delivery app that is much cheaper and gets my orders right.
Annoyed
delaneyailor on 2/18/2018
I’ve literally never received a correct order. Restaurants ignore side notes. Delivery people don’t check quality or accuracy of order. Neither seem to care about customer satisfaction. No one to call or speak with about correcting order. Most of which I’ve had to wait over an hour for. Deleting Uber and Uber eats. Stick with lyft and bite squad.
Coupons
Williamsber on 2/18/2018
Uber makes too much money for you guys not to give back to your customers! You guys should give discounts & coupons
great idea for an app, very bad, limited interface
tortured uber customer on 2/18/2018
the interface, typically to uber, is very limited. It hides a lot of important information from the interface. I have a long list of improvements to the app. For example showing the information about the vehicle driven on the driver profile page or displaying a page with the driver profile to start with. I would write a detailed review here but nobody’s going to read it and it definitely won’t be read by uber, with their aversion to details and useful information.
Almost too easy
DJ Dirty D on 2/18/2018
When I was placing my order i accidentally hit the order button and wasn’t able to get the rest of my order placed. Help function Was not helpful. It didn’t seem worth dealing with calling a 800 number. Please fix this feature.
LOVE LOVE LOVE
R. O'Neal on 2/18/2018
No more $10 delivery fee! No more minimum purchase! I can get from virtually any restaurant I want. Even the ones who don’t have a delivery service! It’s great for living in jersey.
Poor service
V47632 on 2/18/2018
Very poor customer service. If a restaurant gets an order wrong and the customer has prof, the mistake should be corrected. That is not my experience with UberEATS. I was charged for an order even though it was wrong. If you want to a restaurant there order would have been corrected or refunded, UberEATS should have the same policy.
Probably won’t use it again
Joseph Damian Watson on 2/18/2018
When you are ordering the food, they tell you it’s one price. However, if you enter a promo code, they triple the fee!! Also, after I got my food, I tried to remove my credit card info to prevent anyone from stealing my info. but they wouldn’t allow me to remove it. Update: they write the same response to everyone but nothing is done. Most of the reviews are horrible! However, for some reason the app advertises 5 stars........hmmmm sounds fraudulent to me!
Grgeat idea, not many restaurant choices
George79889 on 2/18/2018
I really like the app, and the prices are reasonable too, however not too many restaurants participating. At least not in Manchester CT
Service
Superbleachfreak on 2/18/2018
Poor service I was trying to order McDonald’s on the app and when I went to checkout, it won’t accept my payment. It’s saying was saying “error payment profile” even though all my info was correct.
Best idea!
Video conference on 2/18/2018
Uber your hitting 4 stars with this service it is awesome! You can easily make it to 5 stars by adding more restaurant options.
Terrible Customer Service
KPizz on 2/18/2018
The app is great, unless you have a problem. I had an issue with a driver cancelling my order inappropriately. I was outside of the front door of my condo complex (despite the complex being the small the special delivery instructions clearly say inside of the complex parking lot) when I got a call from the driver. I answered, only to find 20 seconds of complete silence. I figured it was a connection issue and hung up with the intention of contacting the driver right back. Immediately the order was cancelled. Then I watched as I saw the driver come into the complex parking lot and start turning around. I waved at the person from about 10 feet away, she looked away and left the parking lot. I almost immediately contacted customer service, via the app, who told me that the driver couldn’t find me. I explained the situation, provided a screenshot of the expectation of the drivers, which include calling someone 3 times, waiting 10 minutes, LEAVING THE FOOD in a safe place, and notifying the person. I got a generic response of sorry to hear about your issue. I followed up again and got the same response. I followed up again pointing out that they’re copy/pasting the responses and asking someone to actually read my messages. Then they stopped responding. So, yeah, no thanks UberEats
Non existent customer service
freddie-1 on 2/18/2018
Be aware, if your order is delayed for any reason or time period after the vendor has prepared it, they will refuse to cancel/refund your order regardless of the time delay. My last order sat in an Uber car for over40 minutes due to traffic and Uber “customer support” refused to cancel or offer any compensation.
Fact Sheet
  • Publisher: Uber Technologies, Inc.
  • Category: Food & Drink
  • Released: Feb 29, 2016
  • Current Version Released: Feb 12, 2018
  • Version: 1.123.10002
  • Size: 171 MB
  • Compatibility: Requires iOS 9.0 or later.
  • Recommended Age: 4+
  • Game Center Certified: No
  • Supported Languages: Arabic; Azerbaijani; Bulgarian; Croatian; Czech; Danish; Dutch; Flemish; English; Estonian; Finnish; French; German; Greek; Hebrew; Hungarian; Indonesian; Italian; Japanese; Korean; Latvian; Lithuanian; Malay; Bokmål, Norwegian; Norwegian Bokmål; Polish; Portuguese; Romanian; Moldavian; Russian; Chinese; Slovak; Slovenian; Spanish; Castilian; Swedish; Thai; Chinese; Turkish; Vietnamese;