Uber Eats: Food Delivery

Uber Technologies, Inc.

(389526)
Price Category Version Released Last Updated Size Compatibility Age
Free Food & Drink 1.133.10000 Feb 29, 2016 Apr 23, 2018 170.6 MB iOS 9.0 or later 4+
Download_on_the_App_Store
New in version 1.133.10000

We're always updating the app to give you the best possible experience. Check back next week to see the latest features and fixes.If you enjoyed your experience with Uber Eats, please take the time to give us a review.

Description

Delicious eats. Delivered easy.

Hungry? Get the food you want, from the restaurants you love, delivered at Uber speed.

Eat what you like, where you like, when you like. Find the local flavors you crave, all at the tap of a button.

Browse local restaurants and fast food favorites for inspiration. Or get just what you’re looking for by searching for a specific restaurant, dish, or cuisine. Pizza. Burritos. Burgers. Sushi. If you're hungry for it, try Uber Eats.

When you’re ready to place your order, you’ll see your delivery address, an estimated delivery time, and the total price including tax and booking fee. Tap to seamlessly pay with your Uber account, or add a credit card. Track your order in real-time as it heads your way.

Uber Eats is currently available in cities and metro areas including Abu Dhabi, Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Bangkok, Bogota, Brisbane, Brussels, Cape Town, Chicago, Dallas, Denver, Dubai, Hong Kong, Johannesburg, Glasgow, Liverpool, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Moscow, Mumbai, Nashville, New Delhi, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Sao Paulo, Seattle, Singapore, Stockholm, Sydney, Taipei, Tokyo, Toronto, Vienna, Warsaw, and Washington DC.

Uber Eats helps you find food delivery around the world. Order delivery in Australia, Belgium, Brazil, Canada, China, Colombia, France, Japan, India, Singapore, South Korea, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States, and more.

Not in your city yet? We hope to be soon! Head to https://about.ubereats.com/cities/ for a current list of all the cities we serve.

iPad Screenshots
Are you a new app developer?
Tapnova can help put your app in front of hundreds of app enthusiasts! Contact us for more information.
Reviews
Country:
Bad customer service
smh1265476 on 4/24/2018
I order some food from Denny’s and only received half of my meal and the CustomerCare is tell me there nothing they can do about very bad and no help not going to use them any more unhappy.☹️☹️☹️☹️☹️☹️☹️☹️
.
andrea paolaa on 4/24/2018
app isn’t working, it isn’t loading any restaurants anymore.
Do You Like Missing Items and Terrible Customer Service?
LorneB on 4/24/2018
Then this is the app for you. The drivers don’t pay attention to what they’re delivering. The only customer service is through the app, which I’m still waiting on a response. Go with Grub Hub or Door Dash, where the customer service is at least prompt. Update: Don’t get fooled by the “Developer’s Response”. They follow up their bad reviews with “Go to...and send us feedback”. This is actually part of their strategy to pretend like they care, when in all actuality, there is no place to leave feedback at that link. Check it out. They just rip you off and then ignore your pleas to their non-existent customer service.
Must Read!
MamaHenEatz on 4/24/2018
Delivers absolute great service, amazing quality. Timing couldn’t be better! #loveuBerEatz
Awful Customer Service
Ad91215 on 4/24/2018
So the big problem with Uber Eats is they just constantly update the arrival time to later and later if your food is late- so that when the food takes 40 min to be delivered, like mine did, and is stone cold, like mine was- they say there's "nothing they can do" because the food was delivered within the estimated arrival time. The driver dropped off another order on the way, but 40 min of my food sitting in his car is way too long. 10 times out of 10 when I order, I'm given an estimated time of arrival, but by the time my food is on its way, that time is now 30-45 min later than the original estimated time. But of course "there's nothing they can do".
Kept postponing eta
gassshogggg on 4/24/2018
Sat for a hour like a fool waiting for no reason, don't take orders if you don't have drivers its that simple!
Worst
NikanAzar on 4/23/2018
worst customer service! All call centers in India with no way to fix things
Doesn’t accept Apple Pay and terrible support
Ben Voris on 4/23/2018
Apple Pay works for Uber rides, but not UberEATS. After exchanging several emails with their support, each one less useful than the last, they stopped responding.
Outsourced customer service is not good!
W Addams on 4/23/2018
As written in the title. Me and the customer service personal often have difficulty understanding each other because we both have accents.
Never got my food
lilkhair on 4/23/2018
The driver never called and when I tried to contact her she acted like I’ve received my food confirmed it and everything. I m not getting a refund. There’s no number to call.
4/5 times something goes wrong
SaraBearRenee on 4/23/2018
Almost every time I or a friend has used this app, something went extremely wrong. Either the person was EXTREMELY LATE, one even stopping at a store on their way to my house!!, missing an item, taking the order to the WRONG address etc. not worth it.
App is fine. drivers are I experienced
Mateoishungry on 4/23/2018
I think it is unfortunate that people pick up food orders if they are not comfortable leaving their car and delivering it to the door. That is the whole call concept of food delivery. I had a driver refuse to come to the door and I came outside, he prominently displayed his knife on his belt and was obviously spooked. Someone like this should not be delivering things to my house. Peer to peer businesses need to take more steps to prepare and train people in this. Food service is not for the meek. And I hate to think that people would take it lightly.
I hate this company
Cute Katt on 4/23/2018
this app is worthless. Thinking about some food to check over in my cart, decided I didn’t want it. Accidentally tapped place order, then called and got a rude man on the phone saying that he could cancel it but wouldn’t give it back. Hate this company so much. Family is never using this again.
If you love terrible customer service and cold food...
Chrisfnrb7 on 4/23/2018
The only thing colder than your food when it arrives is their terrible customer service. Drivers pick up multiple orders out of the way from your house and let food sit in their cars while they make other deliveries. Driver picked up my order and drove 15 minutes in the opposite direction, so my food sat in his car for over 30 minutes while he made other deliveries. I don’t blame the driver, I blame the app. The customer service is useless because they don’t acknowledge that a mistake was made even when confronted with images from their own app showing their driver driving in the opposite direction.
iPad
Capt Barrel on 4/23/2018
What is it with these app developers? If they plan to have folks with iPads use their app why pray tell isn’t there a Landscape option??????
Worst delivery app ever
Zach2634 on 4/23/2018
The idea is great but the execution is horrible. I’ve used Uber eats several times with different restaurants but the same theme continues. Food arrives late, ice cold and for the extra charge totally not worth it. I ordered tonight and it said the estimated time was 30 minutes. It arrived after 1 hr 15 min and ice cold. For 40$ worth of inedible burgers and salad. Unfortunately this is not an exception but the rule for this service. Why would I pay the premium up charge on food that arrives cold?? Deleting app
Shana
Shana French on 4/23/2018
Awesome service! Fast delivery of warm fresh food.... I don’t have to leave my home!
Stupid cancellation policies
jdiaushbd on 4/23/2018
I was trying order food on this app and I accidentally pressed order while trying to figure out what to order. I call up customer service to immediately cancel my order since I placed it like a minute before that. Apparently once you place an order you cannot cancel it if the restaurant already started preparing my order. I have no idea how a restaurant can already be preparing my order a minute later and already be done. Uber eats has the poorest policy on cancellation. Thanks for robbing my money. I’m never using Uber eats for food delivery.
Don’t order from Uber
ShayleeDelarah on 4/23/2018
Take your business elsewhere you pay for food and don’t get the food but instead a I’m sorry your order is incorrect we can’t issue any commercial gestures have a nice day. So you are out of your money and the food you never got🖕
Big problems that hold it back
ThisOppensi1183 on 4/23/2018
For the most part uber eats delivers pretty well on its goal. However there’s a few things that make the user experience awful. There’s no way to change destination while your order is being prepared. This means if you ordered from somewhere else than you are now for your previous order, you’ll have to contact the driver to let them know the address is wrong. There’s also no easy way to cancel the order. If you want to cancel the order they give you a number to call and you have to give them your number, order number, and other information I didn’t bother sticking around for. The fact is they should have this information already. I don’t recommend this app for anyone until these UI problems have been resolved.
What the heck
ninavl135 on 4/23/2018
I received a gift card and I can’t even use it because I can’t log in to my account because the app won’t send a verification number to my phone.😡
Good Eatz
MissWomble on 4/23/2018
Volcano rolls oh yeaaaaa! Shrimp Egg Foo Yong, yessir!
App Broken!
Lalleschwari on 4/23/2018
Have tried multiple times to set up an account on here to no avail. I’ve used 4 different emails, and my current number I have never given to Uber. For some reason whenever I try to sign up it says my email or phone number is already in use! Impossible because I’ve never used any of them to sign up! When I click the forgot password, it never sends me a code to change the password of my “account” which I haven’t even registered for yet. No where on the app is there any ways to contact customer support to fix it. Would love to have used your app, but you’re wasting my time at this point, and I’d rather just use another delivery app that isn’t faulty.
Review
Wily28905 on 4/23/2018
I wish that they had more choices
Thumbs up
Scramble user on 4/23/2018
Uber eats a super convenient for me. I don’t live near any of the restaurants that I really like to order from, so using this app has given me access to my favorite local eats. Can’t beat door-to-door service. Definitely a fan!
Needs more restaurants
Dani.Butterfly on 4/23/2018
Pretty good, but they need to add a lot more restaurant options
Not very good
only being honest on 4/23/2018
So apparently you have to have a credit card to use this no gift cards or anything like that. Like it’s not the same money or something. The customer support won’t respond to you and the is no number for some reason. I can’t order food cause they won’t take my card that has money on it. Really need to fix that or have someone explain why to me since costumer service won’t. Probably won’t even reply to this.
The bomb!
G.storm on 4/23/2018
Love it!
Trash
Gavin meow on 4/23/2018
The app is trash. Then developers will respond with a link that “helps” them resolve the issue. Then they will ignore you.
Need Help Tipping!!
Epsiodelover on 4/23/2018
I keep trying to tip my delivers, but I always get an error!! I feel so bad because I know they probably don’t earn enough, and I want to give them a tip for their work. PLEASE HELP
More variety
afterprom on 4/23/2018
Need more restaurants to participate
Convenient food
Robert Samuel on 4/23/2018
Awesome app for every state! Has only failed me once in Kyle Texas! Besides that food is delivered relatively quickly with a smile! Thanks!
Nah
0607136274 on 4/23/2018
They disabled my account literally right after I ordered my food and still had to pay for it even though I never got it... And them drivers think they slick stealin the food mhm.
Mediocre at Best
RCALGZP on 4/23/2018
Mediocre at best. Says food is being prepped up until it is picked up. Not accurate. Take it or leave it.
Needs Improvement
Petey6969 on 4/23/2018
-Delivery always takes much longer than advertised -Zero customer service -Drivers consistently deliver food to wrong place
Better than other delivery apps around
@Pinkabell on 4/23/2018
Faster turn around time than grub huh, who wants to wait 2hr for food? Uber eats a hour at most! Only thing is the $5 fee. But beats waiting hours for food.
To whom it may concern
harut birdsnestcafe on 4/23/2018
I would order from Postmates everyday, sometimes multiple times. Then I meet Muhammed Zaffer. He told me about ubereats and even helped me get my restaurant signed up. Now I only order from ubereats because it is the superior platform
Delivery charge for multiple deliveries?
Doobleronious on 4/23/2018
I was ok w the $5.00 delivery charge when it was direct vendor to customer. However, being charge the same amount or more depending on time of day when the driver is making multiple drop offs is ridiculous. Especially when my order is sashimi and an extra 30min is added for delivery, who is at fault if I get sick? I’m leaning towards Uber eats because they delayed the delivery. Also, we should have the option to choose whether we’re ok with waiting or not.
Great service, works exactly as expected. Just don’t order at busy times!
Piphan on 4/23/2018
Uber Eats works exactly as expected. Pick a restaurant from a sizeable list, pick your order, and send it in. Food always tastes fresh and I’ve never had issues with someone getting my order wrong. My favorite part of Uber Eats is how reasonable the pricing usually is. $5 booking fee and a tip for your driver. The only time the price goes up is if you try ordering at peak times in your area. As long as you order before or after, you should be good to go.
Cancelling Orders
Yaha7317 on 4/23/2018
I like the app. It’s very helpful. However, it’s annoying when you accidentally press to make the order and there’s no way to cancel it, even though it says you can.
Awesome
babgocubs on 4/23/2018
Exceptional app and the service is quick and fantastic as well. There is nothing at all not to like about this app and that is what makes it wonderful. The Uber community is developing at a rapid rate and that is clearly for good reason. Absolutely awesome. Amazing application for sure.
bad bad service
Kevaloverich on 4/23/2018
this is the worst experience i’ve ever had with Uber eats. they canceled my order because my courier couldn’t reach me within 5 minuets. when i didn’t receive a call a voice message a nothing. then they had the audacity to say they will not refund my money after i didn’t receive my order. his name was Sadiq. it didn’t even have a description of his car. and the phone number didn’t even work. wow be careful
On time delivery
ArtistEducator on 4/23/2018
Food is usually hot. Thank you
The restaurants
cretia d. on 4/23/2018
I never have an issue with customer service only with the drivers or the restaurants if I’m missing what I ordered uber eats refunds me for my missing items with no issue.
@lilinter
lilintern on 4/23/2018
I’m lovin it!
Uber Eats Awesome
RobynReinhorn on 4/23/2018
Lying on the beach in Miami and ordering salads from Pura Vida......with Uber Eats! #awesome
Fast
runbibfoot on 4/23/2018
One of the fastest delivery apps out there.
Amazing and Fast
Lumita77 on 4/23/2018
Love the convenience of this service!!! Excited and happy new costumer here!
I expected more
kingferd on 4/23/2018
They charged me the wrong price for my food...I’m really disappointed They charged me over twenty dollars for two McGriddles and a large fry. McDonald is currently selling two McGriddles 2 for 4. I was robbed because uber eats wasn’t updated to that price. Sorry uber eats but I am just being honest. Check your database and correct me if I’m wrong.
Appreciation
Abdulrahman Alghunaiman on 4/23/2018
Thank you UBER EATS for the great services and high professional representatives.. Comparing to other competitors you guys are way above the others! Keep going! Cheers,
Add a Comment