Uber Eats: Food Delivery

Uber Technologies, Inc.

(539267)
Price Category Version Released Last Updated Size Compatibility Age
Free Food & Drink 1.140.10001 Feb 29, 2016 Jun 12, 2018 165.8 MB iOS 9.0 or later 4+
Download_on_the_App_Store
New in version 1.140.10001

We're always updating the app to give you the best possible experience.

We're excited to announce that this latest release includes localization support in nine new Languages! Ukrainian, Urdu, Tagalog, Serbian, Swahili, Cambodian, Kazakh, Georgian, and Hindi are now supported in the Uber Eats app experience.

Check back next week to see the latest features and fixes. If you've enjoyed using Uber Eats, please leave us a review.

Description

Delicious eats. Delivered easy.

Hungry? Get the food you want, from the restaurants you love, delivered at Uber speed.

Eat what you like, where you like, when you like. Find the local flavors you crave, all at the tap of a button.

Browse local restaurants and fast food favorites for inspiration. Or get just what you’re looking for by searching for a specific restaurant, dish, or cuisine. Pizza. Burritos. Burgers. Sushi. If you're hungry for it, try Uber Eats.

When you’re ready to place your order, you’ll see your delivery address, an estimated delivery time, and the total price including tax and booking fee. Tap to seamlessly pay with your Uber account, or add a credit card. Track your order in real-time as it heads your way.

Uber Eats is currently available in cities and metro areas including Abu Dhabi, Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Bangkok, Bogota, Brisbane, Brussels, Cape Town, Chicago, Dallas, Denver, Dubai, Hong Kong, Johannesburg, Glasgow, Liverpool, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Moscow, Mumbai, Nashville, New Delhi, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Sao Paulo, Seattle, Singapore, Stockholm, Sydney, Taipei, Tokyo, Toronto, Vienna, Warsaw, and Washington DC.

Uber Eats helps you find food delivery around the world. Order delivery in Australia, Belgium, Brazil, Canada, China, Colombia, France, Japan, India, Singapore, South Korea, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States, and more.

Not in your city yet? We hope to be soon! Head to https://about.ubereats.com/cities/ for a current list of all the cities we serve.

iPad Screenshots
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Reviews
Country:
Drivers cancel orders and you are still charged
hehehendisnejew on 6/20/2018
I placed an order and tracked the order. I noticed that the driver kept pushing the delivery time back. Then I got a notification that my order was canceled without a refund because the driver tried to call me and I didn’t answer. Do not use
Why do you people keep texting me?
UppityOldMan on 6/20/2018
I haven’t used uber in a year or so due to some customer service issues. Or as my wife calls it while rolling her eyes “the uber eats fiasco” So it’s curious that my phone gets blown up with uber verification codes for Uber’s I didn’t order. Not a fan.
Claims everything is shut down or not available
EmilyFoxWolf on 6/20/2018
The first time I ordered off Uber eats a couple months ago, it went really great. (Didn’t know that they were going to send me a bill 2 months later, weird). Then when I tried to order food off Uber eats again, the app claims to have every restaurant unavailable or not in business. I might not order from this app
$10 Off Use Promo
Kareeshaa on 6/20/2018
PROMO eats-kareeshaw6ui
Hungry Nurse
RN 43 on 6/20/2018
As a nurse who works in a busy emergency room trying to find time to sequester food can be challenging. Uber eats Has been a godsend for us healthcare workers who cannot leave their job in order to get food. So thank you soooooo much Uber Eats!!! S.R. Ridley
Add more restaurants to the roster please.
Delightful36 on 6/20/2018
I’m enjoying using Uber eat but more fast food restaurants need be added to the roster like White Castle & Burger Kings
Horrible Customer Service
ClaireBearD on 6/20/2018
I received my order an hour and a half after the expected delivery time (which is understandable had this been the only issue) and, once I got upstairs, I realized the delivery was from a totally different restaurant. I decided to try to make the best of it and began eating some of the food only to later realize that half of it had already been eaten (bite marks and all). I called to complain and got a bunch of very generic responses and simply an offer of a refund. Even after sending them photos of 2 half eaten sandwiches, not once did someone take the time to reach out and address this issue directly. I am disgusted and disappointed with their handling of this situation.
Not all available restaurants show upon app
KatieLWein on 6/20/2018
I’m within the 5 mile radius from two restaurants that are on Uber Eats that don’t show up on my app. Others who live in my neighborhood have the same issue. Businesses are losing out because the app doesn’t work properly.
Payment issues
Eiacomi on 6/20/2018
I love the app, but I’ve been having payment issues that simply can’t get resolved. For some reason, I’m not able to use the card I’d like. Don’t have issues elsewhere with the card. Other than that, it’s great. Super easy and convenient. Only other suggestions - keep the variety up as much as possible, and maybe have drivers use mandatory temp-control bags when delivering food.
Kinda ruins the point
Pizzahutfan37 on 6/20/2018
Every time I’ve used Ubereats the food is cold, soggy and late. The point of using the app is to get hot, yummy food delivered. If I wanted crap food I’d pop open a can of something in my pantry.
Never again
💩💩💩💩💩💩😡😡😡 on 6/20/2018
The second time I used this app I attempted to place an order and upon checkout it said PayPal could not be processed/use another form of payment. I used another credit card and checked out. 30 minutes later the driver shows up with a double order. Uber eats charged both cards within 2 minutes of each other. After several minutes on the phone with customer service they could do nothing to resolve the issue except indicate I made a mistake and if I email them someone could educate me on how to use the app. No thanks after paying $66 on zaxbys I’m done with you .
Hit or miss
SoundGirl0508 on 6/20/2018
Depending on what you order, your food is very hit or miss. Never order fries. Big miss! #youreWLECOME
GPS off
SpikeSpike01 on 6/20/2018
No reason gps send drive to wrong place
too long
Sdrwal on 6/20/2018
i could have walked to the location where my food was from and back twice with how long it took to receive my 1 item. not convenient at all. the time also kept going up took well over and hour.
Love this app
BlueDolphin67 on 6/20/2018
I got this app and it has been wonderful I love it. No wasting gas, no wasting time and I can do other errands instead of driving far away to pick up food.
Horrible app and customer service
Fraizer_M on 6/20/2018
I accidentally hit the place order button while browsing through the menu and the order got placed immediately without seeking any confirmation. I had to edit my order however the app didn't have the option to edit the order, so I called up their customer service and they too couldn't edit the order as the order was already prepared. What surprises me is all this happened within 2-4 mins i.e. me accidentally placing the order and the customer rep confirming that the order has been prepared so they cannot cancel or edit the order. I ended up paying for food that I didn't intend to order. DO NOT USE THIS APP! I would rather recommend using Postmates or GrubHub.
Useless customer service
jsjsjsidofiofof on 6/20/2018
Useless. What’s the point of offering a code if you can’t enter it before confirming the order....??
Love this Delivery service promo codes help
Sounds of Musica on 6/20/2018
Love this Delivery service promo codes help
So convenient!
rachbh94 on 6/20/2018
Fast service and worth the price!
i enjoy it except
TwightHeart on 6/20/2018
I enjoy it’s except I wish it had Taco Bell or Haitian food.
Didn’t deliver
Golf foxtrot Yankee on 6/20/2018
First time I use the app to order food, and they cancel my order after an hour of waiting. I called the restaurant and they still had my food there, but had no idea that Uber had canceled my meal, so the food would have just sat there until they threw it out. I ended up driving to get my food, and paying the restaurant. Then turning around and fighting Uber for a refund because they still also charged me. Will never use this app again.
Not good service
CarguyinOregon on 6/20/2018
I ordered and paid for my food, watch them prepare my food, and an hour and a half later I get a cancellation notice stating my order could not be delivered. Not a good way to start off being my first and now only order placed with Uber Eats. I do not recommend this company at all.
Ok
AlyEMT on 6/20/2018
Wonderful service!
One star
clitckomander on 6/20/2018
Used to work fine. Now I cannot check out at cart. There’s no help anywhere
Dollar Bills Update Please
Anna101💗💗 on 6/20/2018
I was going to order food for the first time from this app, but I couldn’t pay with paper cash. Can there be an update where you can pay paper cash to the delivery person? I don’t wanna use a credit card or pay pal. Otherwise, the app is great!
Pretty terrible
Mannybau on 6/20/2018
Same thing happened to me where the most disgusting food was delivered to my door and there was no opportunity for dispute. Was told by some outsourced call center rep that she was sorry and that nothing could be done. By the way don’t order Krystal’s Burger from this app. It should not have been that bad.
Hungry
Urtxstarr on 6/20/2018
Love the convenience the app provides.
Very convenient!
SDCherry77 on 6/20/2018
Awesome!!!!! Best thing they could have come up with!
Never again
nascar girl 048 on 6/20/2018
I think this app has a lot of potential for people who don’t want to go out and get food but with my experience I probably won’t be ordering from them again I placed my order it it came really quick. Before the time it said it was going to be but delivery guy acted like he was absolutely miserable to have this job You don’t want his job go find another one it’s simple he calls me and says I’m outside said yeah OK don’t you come to the door closed and I’m sitting in the car he was like well I don’t want to knock on the door I said well I’m inside can edit that becomes the door I have it open for him yes like you stretch Armstrong doesn’t want to stop step on my porch and expect me to reach all the way over there to grab the food I said will have to think you have a good day he says Unnn ha Whatever that was experience with the driver Now for the food I want to McDonald’s by the way Burgers were what to be expected it’s McDonald’s but I wouldn’t of large fries with no salt the Friday was halfway full not even a full fry and they had salt on them and they were almost ice cold do you happen to order from Uber eats again I sure hope I don’t have that same driverAnd I will not be ordering McDonald’s concern they can’t even read a freaking order right
Horrible customer service
TAMPA9764357 on 6/20/2018
I had an issue with my order and when I spoke to customer service all I was told was sorry. I am deleting this app and never again using it. I have no received such bad customer service in years.
Review
AMP2142 on 6/20/2018
Very good app delivers food on time
Delivery is great
Sward64 on 6/20/2018
Love how I can sit on the toilet and they deliver right to the stall.
Losing business.
Gam5114 on 6/20/2018
There used to be so many restaurants available. Very limited selection now. Restaurants listed on the app as open are usually closed. Customer service is horrible and orders get canceled after waiting. Deleting this app and never using again.
Incorrect order: customer support unresponsive
Alex Yuly on 6/20/2018
A couple weeks ago, I placed an order for delivery. When my order arrived, it had incorrect items. I reported the problem through the app, which informed me that I’d receive a response within 24 hours. I could not find an option to call customer support directly from the app. There’s no option to receive a refund or redelivery. About a day later, I received an email stating that my message had been forwarded to another team who would be better able to help me. I’ve never heard back, and I’ve never received a refund for my incorrect items.
Poor customer service and attention
reece_0228 on 6/20/2018
Tell drivers to pay attention to address instructions and make sure the restaurants get my order right prices are way too high for me to get several wrong orders
❤️
KiKi613 on 6/20/2018
👌🏼👍🏼
Love Uber eats
Bonnieffect on 6/19/2018
Love love love this app just never order from Denny’s or ihop on here ITS ALWAYS THE WRONG ORDER never fails
Horrible customer service
dingrd on 6/19/2018
Been using Uber apps for years and really do not have much to complain until recently. When things get wrong (delivery missing, rude driver, orders unexpected cancelled, etc.), the customer service can be as bad as you can ever think of. You will never hear from them for the feedback.
Yup. It’s amazing
mdbergmd on 6/19/2018
Babysitter cancelled last minute on us. Without moving from the couch I was choosing from the restaurant. It will be here in 30 minutes AND I’m opening a great wine that would be 4x at the restaurant. Love Uber eats.
Can’t recommend, prefer Door Dash
MANvsROCK&SEA on 6/19/2018
Uber Eats chose a random address to have my food delivered to. Even though I have not been at the address not so I love anywhere near it. My address was saved to the app. Even called customer support after the order was made and they said they would update the drive. They did not. Food arrived called and the overall experience was not enjoyable. Used Door Dash before and it went perfectly and the food was still hot. They have a lot of room for improvement.
Dont
sorry12839$/& on 6/19/2018
Let’s you order and then makes you wait and the time gets longer and longer and then they cancel your order smh
Like the idea but....
TBD 2k on 6/19/2018
Like the idea but.... Some of the categories don't have a corresponding restaurant. If that's the case then remove the category. i.e. Russian and Filipino categories has Skippers restaurant listed.
Delivery thief- ongoing problem
Reasonably Hangry Lady on 6/19/2018
My boyfriend and I ordered food for delivery and the driver never came. It took six different numbers and an hour to finally get into contact with someone from ubereats to at least issue a refund. It was practically impossible to get in contact directly with a representative. We had to call the restaurant, then the driver who was hostile and lied to us about dropping the food off when we are the only people here, then the restaurant to give ya a customer service number, the call wouldn’t go through to “customer service”, and then it finally did and we were finally refunded. We are still hungry though. So we had to order somewhere else that didn’t have a shady middle man like uber eats, so we can finally sit down to eat two and a half hours after we wanted to.
Choose the restaurant on ur list
Concerned 14 on 6/19/2018
I made order to the first time, three items and one appetizer, I was called by the restaurant that two of the items are out, probably the three, they asked to replace the order and I told them no please cancel the order and they ok sorry for that. Then I got a text that food was on the way, I called Uber and they confirmed with the restaurant that they are just sending that item and will adjust the price, and they can’t return, so I will eat while my friends watch. Uber needs choose and rate the restaurant they have on the list, as to me I got scammed..........
Can’t even use the app
Kat-bella418 on 6/19/2018
Trying to get the code sent to my phone and it takes forever to receive. Then when I enter the code it doesn’t work. I would give this ZERO stars if that was an option. Worthless app!
awesome app
Sammoze on 6/19/2018
The app is very user-friendly, as well as accessible to those such as myself who are using screen readers. Thank you.
Quick Food for when we are lazy
Irish1721 on 6/19/2018
The best way to get the food you love delivered to you. Order from near by places then chow down. Like the option to tip in the app.
Attention
Simmy levy on 6/19/2018
I think it should be like 20 dollars off.. not 5 since the 5 ones to the delivery person as opposed to the actual food. Foods a lot more expensive and if you wanna bring people in then you might wanna fix that.
First time use a fail
dawnk18 on 6/19/2018
I was excited to use the Uber eats app as I’m traveling for work and didn’t want to go out or order room service. Fail! After I placed my Smashburger order I realized 1)I hit the button to add fries and a fountain drink yet it never had a place to select what fountain drink, and there was no way to go back and edit the order. So I was delivered a coke which went straight into the trash. 2) there was nowhere to request condiments like ketchup for fries. I was hopeful my order would be delivered with some. Nope. Also, under “order Oreo shake” there were several options. Chocolate Oreo, peanut butter ... leading one to believe If they click peanut butter they will receive a peanut butter Oreo shake. Nope. Straight peanut butter. But it doesn’t matter because by the time my cold food arrived, 15 minutes later than originally stated, the peanut butter shake was more like peanut butter milk. I did get an email with $5 coupon off my next order, in the next 14 days, for the delay. However I don’t live in an area where uber eats is popular so it will go to waste. I was thinking Maybe the issue was with Smashburger, and maybe some of it is but once the food was picked up it got here quickly as I was watching in the app. So the delay was on the uber eats driver not picking up in a timely fashion. Disappointing $25 meal and most ended up in the trash. I would have been better off with room service.
Love the delivery service
mommaseashell on 6/19/2018
It’s great to not have to get out for dinner!
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