Spirit Airlines Check-in

Spirit Airlines

(627)
Price Category Version Released Last Updated Size Compatibility Age
Free Travel 1.4.1 Sep 22, 2017 May 10, 2018 104.3 MB iOS 8.0 or later 4+
Download_on_the_App_Store
New in version 1.4.1

General bug fixes and performance improvements to ensure a better​ check-in experience.

Description

Ready for More Go? Download our new Spirit Airlines Check in app before your trip to get instant access to your trips, check flight status, check in to your flight and get your mobile boarding pass.

Features include:

Check In – Select your flight and check in instantly from the app

Mobile Boarding Passes – Get your boarding pass right in the app on your smartphone and leave the paper at home!

Add to Apple Wallet Feature Now Available!

Add Bags and Seats – Add carry on and checked bags and select your seats before you go

Flight Status – Check your departure and arrival times so you can start to plan your More Go moments

My Trips – View all your upcoming trips in one place

Booking – Quickly access our website to make a new flight booking

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Reviews
Country:
Terrible app
Rabid72 on 6/23/2018
I know this is a low-cost airline but getting your boarding pass through the app shouldn’t be this much of a challenge. When I first flew when them earlier this month, I wasn’t able to find my booking through the app so I needed to break out my laptop, create an account and then check in. Now, getting ready to fly again and having already created an account, the app shows that I have no bookings and doesn’t even give a field to enter my confirmation number. Again, I take out the laptop, log in and check in. So the boarding pass and trip info should show up in the app now right? Nope. Hopefully it shows up sometime before my flight leaves tomorrow. For those who are flying with Spirit and who are planning to use the app, make sure you set aside plenty of time before your flight to get yourself checked in and boarding pass delivered.
Terrible app. Do not bother downloading,
one without patience on 6/22/2018
Total waste of time, can’t even check in for your flight, absolutely trash.
Smh
Snapdrag26 on 6/20/2018
I just loaded this app on my phone again and I got an error message just trying to log on. It worries me because I see a lot of negative reviews. I think I will just go to the airport and compare each airline. I flew Delta just last month. Compared to you, much nicer and no charge for my purse and carryon. I can not afford to be stranded by your airline.
Can’t find travel information
Beekwool on 6/20/2018
The app does not find my booking information and does not have an option to search for it through confirmation number. It’s really not that hard Spirit, check out the Delta app and learn.
Incorrect information
jenniferiphone6 on 6/19/2018
Spirit, your app needs to do only a few things to be successful. If my flights are always shown as the flight take off and landing at 9 pm exactly, regardless of when it is supposed to be, this defeats the purpose of the app. Please figure out how to display the correct time for your flights. I have had this issue consistently for several different flights.
Would rate .5 stars if I could
TJ'sFury on 6/19/2018
The app redirects you to their website for most of the functionality. Also, I can’t get the app to recognize my flights. Last week it showed my flights under My Bookings two days before my flight they disappeared. They still pull up on the website but the app refuses to recognize them. I have logged out restarted reinstalled prayed crossed my fingers and stood on one leg and yet it still won’t find my flights. Someone that is traveling with me got his flights to register and they are still viewable from the app so he has had 0 trouble but he can’t figure out why mine isn’t working either. The app has no support and it would be better to just add a bookmark/favorite to the website on your phone and delete the app.
Fake App
TEX1845 on 6/18/2018
It immediately redirects you to a webpage, claiming the service for booking, managing travel and all other topics is not available yet. CAUTION
Doesn’t show my booking info
dawty2018 on 6/18/2018
It doesn’t work. It actually worked for the inbound flight. But it shows wrong time info for my outbound flight and no boarding pass. I deleted apps and reinstalled. But it has the same issue.
The app doesnt work
Catharine K on 6/18/2018
Logged in but it doesn’t even load my bookings, so I can’t check in. Customer service line is an automated machine that does nothing more than repeat what is available online. Horrible.
Missing feature
Catch up Spirit on 6/18/2018
Even though I have a booking with Spirit, the app says I have no booking. I don’t see a way to add a booking to the app by referencing the confirmation number. I called Spirit for support and the person I talked to (after numerous “push this number for x” repetitions) basically told me to go to Spirit.com to check in.
Poor functionality
doc sy on 6/18/2018
When I tried to access my boarding pass just before boarding the just quits, no matter how many times I’ve tried it. I had to wait till everyone boarded, and the attendant would help me identify me with my id and then let me board. Luckily once I saved the boarding pass to my Apple wallet and that’s the time Apple wallet saved me when this app quit again. Terrible performance. No reliability. Fix this please.
Can’t complete checkin
Coach RT on 6/18/2018
How can a “Checkin” app have a glitch, preventing checkin? Thus one does, at haz mat confirmation. Intentional?
App Crashes
heyoooooooooooooooooooooooo on 6/17/2018
Would do half a star if possible, the app crashes when i try to pull up my boarding pass for a connecting flight. Defeats the purposes of using an app in the first place.
Ugh!
Melcjaj on 6/16/2018
Even after I log into my account, this app tells me I don’t have any travel plans. If I enter the flight number, it just shows the entire itinerary for that flight FOR THE WHOLE DAY. I understand that Spirit is a bare-bones airline, but an effective app? That’s a no-brainer.
Worst
jkj12345! on 6/16/2018
I travel for work twice a month and I use several airlines and this is by far the worst app!! I can’t believe that they have not corrected all the issues with the mobile app by now. The complaints go back a long time and they know the problems You guys should call up Frontier or Delta and pay their IT department to get yours to work properly.
You had one job
Eric_Medina on 6/15/2018
Airline made an app so you could download a digital boarding pass....doesn’t let you download digital boarding pass. Now I have to pay $10 for everyone in my family to print our boarding pass at the gate. Hm...how convenient for Spirit🤔
Disappointed
Ms. Tashi on 6/14/2018
I’ve downloaded and used this app last month with no problem. I was happy and impressed that Spirit joined the century and created an app like all the other major airlines. This sentiment quickly changed today while trying to check into my flight via the same app that I used prior. There is clearly a problem with the app and when I called for help I was told that they (spirit) doesn’t have any tech support for the app. The representative went on to say you have to be a club member to use the app. Keep in mind I’m not a member and used the app last month without any issues annnd that error message that I’m getting has nothing to do with membership. The representative then asks me to screenshot my error message and someone will print me a Boarding pass at no charge. This is just unacceptable staff should be made away of app issues. From these reviews it doesn’t seem like this is a new occurrence. This trip will be the LAST time I fly Spirit or suggest it the airline to a Friend.
No issues
app review Matt on 6/13/2018
App asked for name, confirmation #. Pulled up my flight. Checked in without issue. Captured a screen shot, printed that out (just in case), no issues.
Horrible
Mikey Truby on 6/12/2018
App doesn’t work. Customer service horrible. $180 for 2 checked bags. Same bags with JetBlue $50. Choose a different airline.
Awful
NoUsernameAvailableLOL on 6/12/2018
The app is horrible. My father bought tickets for my daughter and I, and evidently because I didn’t purchase them they won’t show up in the app, even though I paid to join the $9 club and paid for seats and baggage. This is RIDICULOUS! Will definitely be not only my first but also my LAST time flying Spirit.
Terrible
Hazel.A.Rox on 6/12/2018
Constant login issues, inability to check in and load international flights to iOS wallet for easy access and boarding. App is useless, a waste of time, space, and energy. Just do it through email or traditional printing and save yourself the trouble.
Um
TheDeathBat on 6/12/2018
What exactly is the point of an app that constantly re-directs you to the website? Superfluous
Worst and worst
ororo74 on 6/11/2018
Worst app. I did check in with app, which means no paper ticket. The app started loading and loading forever when I did security check in. So I need to get back to counter to print out again. We almost miss it. Don't trust the stupid app ever.
The app is almost as bad as the airline.
Sawyer C VanEenoo on 6/11/2018
This app barely does anything. You can’t manage a flight, you have to do it online. Can’t get seats, can’t add bags, can’t get a boarding pass. Spirit airlines is also the worst airline ever. They charge you for bags, seats, and check in (at the airport), so maybe the flights look cheaper, but they aren’t. Avoid like the plague. Hitchhiking with complete strangers is probably a better and more comfortable options.
Worst app ever
SJacquelC on 6/10/2018
I wish I could give it zero stars Can retrieve my tickets at all🤬🤬🤬
Crash city
dannyincolor on 6/9/2018
Extra features can wait. Crashes on multiple phones when multi-leg flights are being viewed and attempting to add to Apple wallet
Worthless App
Hbsweetpea23 on 6/9/2018
This app is a major joke, and I wish there was a way to give negative stars, because I would. This app is supposed to make it seamless for travelers for to check-in and obtain their boarding passes, however the app doesn’t even work. I have tried signing out and back in and even re-installing the app, and still nothing. Literally, nothing — it doesn’t show my bookings at all after I log on or try to click on any of the functions. All of the responses from the app developer is the same canned garbage: “so sorry for the issues! We’re working on it!” How about instead of a fake apology, you refund the money I am going to have to now pay to have your agents print off my family’s boarding passes? I agree with some of the other reviewers— this is just a money making scheme from the company. Even Allegiant can get their stuff together enough to give their customers a working app. This was our first, and now last flight with this airline.
Toss up
Whydoineedanickname38 on 6/8/2018
I’m not sure which is worse, the app or the Spirit in general. It’s a toss up. Regardless of which is worse, both fail miserably. And I would not even give 1 star if I could choose 0. I will make sure everyone in my family goes back to flying Southwest Airlines. Considering I am booking all flights for my family now. Spirit has been the biggest master at hidden fees, terms, & conditions. To the point we almost cut our loss and booked a flight with Southwest & trashed the Spirit tickets. By doing so, Southwest would have been cheaper & a much more easier process. Take my advice for whom ever may be reading this that have not purchased tickets yet. LOOK ELSEWHERE!
Unable to check-in due to crashes
Rfurno on 6/8/2018
The basic stuff doesn’t work: check-in.
My flight information is always missing
Irmsyxms on 6/8/2018
Horrible app. Horrible customer service.
Unhappy
Ighigh on 6/7/2018
Doesn’t work! Worthless! Will not allow you to check in bag or pay for seat.
Bug
Briebby2009 on 6/7/2018
I was able to use this first time around for check in and obtain boarding pass but now I cannot do the same . Tried redownloading but no success. Please fix
Horrible broken experience
aryarovira on 6/7/2018
There is no Wallet support. Unable to add flights to an account to add passes. Very slow experience. The app mirrors their airline
Tried to check in, multiple errors, didn’t work
Justin D222 on 6/6/2018
Nothing else need to be said.
Does not work
KellsCM on 6/5/2018
App didn’t recognize my confirmation for check in. Had to check in online. And even after checking in, I couldn’t view my boarding passes. Terrible service, terrible app.
Doesn't work
larpope on 6/4/2018
I tried retrieving my flight information for check in using both options provided and it continues to be "unable to retrieve information" despite me being alerted by Spirit to check in. Will have to do the print version of boarding passes.
Why are Y’all Complaining?!?!
RekaC on 6/3/2018
I don’t see the point in all the low ratings! I downloaded this app just before I went on a flight. As a first time flyer with Spirit, the reviews had me terrified! It was absolutely PERFECT!!! The app worked great, flight was on time and any changes made were quickly changed within the app. I had NO problems coming and going will using this app. It helped me avoid long lines and unnecessary things! 5 Stars from me!!!
Likely worst airport in existence
jimmy mccourt on 6/3/2018
I won’t ever do business with Spirit again. I understand and accept their low cost business model but what I don’t accept is their awful customer service and disregard for their customers, who make there business possible. I always want to see people do well, but I think we’ll all be better off if this airline was no more.
Terrible
Terri 257 on 6/3/2018
This app is terrible. I almost missed my flight trying to figure out how to pull up my boarding pass. It’s just not user friendly.
Worked ok once
annoyed73529 on 6/1/2018
First time flying Spirit. My departure check-in was flawless. My return flight, the app was mysteriously broken. When entering my payment for checked bags, the app crashed repeatedly. Was forced to use the website, and even then my boarding pass never arrived via email. Two stars because it did work fine ONCE. Will not be flying Spirit again. The prices are good but the money I saved wasn't worth the hassle. Bye-bye Spirit.
Getting there
Djrizo on 6/1/2018
I’ve used this app a good few dozen times to check into flights. Sometimes it doesn’t quite work out as planned(computers am I right?) and I’ll have to use the kiosk, or even go to an understanding agent, who, will often assist me with checking in.
The worst app for the worst airline
heyluis on 5/30/2018
The airline that charges you money when you call support, the airline that scams you out of flight vouchers, now with the perfect app that never works, nice job!
App is rubbish and doesn’t work
ChrisTavi on 5/29/2018
I have not been able to retrieve my bookings nor can I obtain my boarding pass on the app. When I called customer Service I was told “Yeah... you’re just going to have to print it” What’s the point of this childish looking app anyway?
Very bad airline company 👎
Dergham USA on 5/29/2018
The have a lot Hidden fees, Example They charging me handbag luggage, But Should be the handbag free, and they have very bad service inside the Plane 👎👎👎
Another lost reservation
John-R-b on 5/29/2018
Uploaded the new update and the app still is lousy. 30 minuets before checking in it lost my return reservation. My next round trip is in 3 weeks. I bet it will lose my return again.
Horrible app
get better techs on 5/28/2018
I don’t know how this Company expects people to Use this app when it never works. Its always a hassle since u can’t print the Boarding pass in paper anymore and their app never works to check in or pull up the boarding pass. If you're going to request paperless boarding pass at least invest in a better app since you guys can’t even invest it to change the paper thin seats.
傻逼航空公司
call me jonny on 5/26/2018
便宜没好货,好货不便宜 劝各位抱着买廉价机票还想享受周到服务的朋友们认清现实,这个app就是他吗一坨屎 你并不能check in,必须去柜台交付10刀手续费,而且托运行李还要加50刀 飞机上不发吃的喝的全部要点菜单,各位务必自备零食啤酒
Bad app
Steve8641 on 5/26/2018
This is a very bad app. I do apps for a living and I can tell you for sure. Too much yellow. Crashes regularly. Has navigation for features that haven't been implemented. Sloppy UI on iPhone X "Add to Wallet" feature doesn't work reliably. Uses the outdated drawer/sidebar paradigm. I got a response from "the developer" but I regret nothing. This review is still true and this is a bad app. You should feel really really bad for building it.
Fights in account don’t show up
akhomerun on 5/26/2018
The app is useless because my flights on my account don’t show up when I log in. I can’t add any flights using a confirmation number, either.
App works great!
Bciffz on 5/25/2018
Not sure what you nerds are talking about who gave this thing a negative review but basically it’s 12 and my flight is at 9pm. Just did the check in AND changed the seat and it’s all good to go. Got my boarding pass in my Apple wallet. Easy game. If you’re checking in 5 mins before your flight it’s your own fault. Don’t blame the app. App works great! Now my only concern is whether or not fitting all my stuff in my laptop bag will work as a personal item... 🤔
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