Bank of America Mobile Banking

Bank of America

(224243)
Price Category Version Released Last Updated Size Compatibility Age
Free Finance 7.8 Jul 11, 2008 Jun 14, 2018 245.1 MB iOS 9.0 or later 4+
Download_on_the_App_Store
New in version 7.8

With this release, you can:
• Ask Erica, your virtual financial assistant, to find transactions, pay bills, and more
• Set rules to automatically categorize your expenses in the Spending & Budgeting tool
• Create savings goals for trips, school, and more
• Add an instantly approved credit card to your digital wallet immediately
• Enroll in Relationship Rewards for a wide range of small business benefits

How are we doing? Please rate the app.

Description

Bank conveniently and securely with the Bank of America® Mobile Banking app for U.S.-based accounts.

Manage Your Bank Accounts and Finances
• Review activity and balances in checking, savings and credit card accounts
• View mortgage, auto loan and other account balances
• Activate or replace credit/debit cards
• Set or edit travel notices for eligible cards
• Order check copies
• Set app alerts to be notified of important account and security info

Mobile Money Transfer
• Securely send and receive money with Zelle® using a mobile number or email address (including to and from U.S. accounts outside of Bank of America)¹
• Transfer funds between your Bank of America accounts

Mobile Bill Pay
• Schedule/edit/cancel payments
• Pay eBills
• Add/Edit Pay To accounts

Mobile Check Deposit
• Simply take photos of checks to deposit them
• Immediately see the processing deposit in your account²

Contact Us Easily
• Quickly reach a representative for help or questions with your accounts
• Schedule an appointment to meet with a specialist
• Find ATMs and financial centers

Special Offers & Deals
• Get cash back with BankAmeriDeals® when you use your eligible Bank of America credit/debit cards
• Get exclusive credit card offers

Help Stay Secure
• Change Online ID or Passcode
• Set up Touch ID® / Face ID® to securely sign in to the app instead of using your Passcode³
• If fraudulent activity is suspected on your debit or credit card, we'll notify you so you can verify your transactions and unblock your card
• With our Mobile Banking Security Guarantee, you’re not liable for fraudulent transactions when reported promptly⁴

Apple Watch®
• View account activity and balances
• Receive alerts

Apple Watch Terms & Conditions: From your iPhone®, launch BofA app, go to Profile & Settings > Apple Watch

Please see the Online Banking Service Agreement at bankofamerica.com/serviceagreement for more information on these banking features. Your mobile carrier’s message and data rates may apply.

¹ Transfers require enrollment in the service and must be made from a Bank of America consumer checking or savings account to a domestic bank account or debit card. Recipients have 14 days to register to receive money or the transfer will be canceled. Dollar and frequency limits apply.
² Deposits are subject to verification and not available for immediate withdrawal. Other restrictions apply.
³ Certain devices are eligible for enrollment in Touch ID or Face ID.
⁴ You’re not liable for fraudulent Mobile Banking transactions when you notify the bank within 60 days of the transaction first appearing on your statement and comply with security responsibilities.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

iPhone, Touch ID, Face ID and Apple Watch are registered trademarks of Apple Inc.

J.D. Power 2018 Mobile App Certification Program℠ recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions.

Bank of America and related trademarks are trademarks of Bank of America Corporation
Bank of America, N.A. Member FDIC
© 2018 Bank of America Corporation

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Reviews
Country:
Love BofA’s Online Banking Services
Hammy4313 on 7/19/2018
Bank of America is a great bank and the app just further proves it. It takes a little getting used to and it may be tough to find a couple things right when you download it but it gets familiar quickly. The app is great for managing accounts and watching out for fraud and online banking services. Very pleased with it.
Love the Banking App
llccanada on 7/19/2018
I really love the banking app and the cardless ATM withdrawal ability. It was a life saver on a trip out of town when I left my debit card at home. Easy to use, check balances, transfer $$ between accounts and make check deposits right from the app!
Exceptional Bank APP
CJinSoCal on 7/19/2018
The best part of this APP is being able to deposit a check using this APP & your phones' camera. Ease of using Bill Pay, Cash Back Deals and transfers. I strongly suggest using this APP in SECURE wifi locations because of use of passwords to sign in.
Superb mobile app
VinodGC on 7/19/2018
I really like the app, it has so many features. Very rarely I login to website from laptop, most of the time I use mobile app
M sides
Nanny'o on 7/19/2018
This is the worse app I have ever tried to set up. Bad business ethics!
Best of the banking apps
pokerbruce on 7/19/2018
I’ve used Chase Citi and BofA apps on my phone for several years now and while I’m NOT a fan of mega banks in general I have been pleasantly surprised by this app. It’s the best of the group and very functional and easy to use. As to the inevitable phone tree when I (rarely) call it does need improvement. Wait times are not horrendous but are too long. Also there needs to be a skip function so you can access the area you need without having to wade through the phone tree. The app itself is great in my experience
BOA Forever
The 1 Diva on 7/19/2018
Love the app. I do most of my banking via the app. Very easy to navigate through the app.
Improved!
Wadsworth Portland on 7/19/2018
Are used to find it really hard to get a photograph of a deposit check good enough for the app to process. Now they’ve made some changes and it’s easy. I never have to go to the ATM now even though I deposit a number of checks every week. Love the service.
Kathy R
Kar1990 on 7/19/2018
I travel frequently and Bank of America has made all my financial transactions easy. When I have to go to a branch, I am always treated respectfully and quickly. I would highly recommend BOA for all banking needs.
Great app
Naithong on 7/19/2018
This app very helpful
Easy to navigate
Teacher Kamau on 7/19/2018
The app is user friendly
Check Scanning for a deposit LOUSY!
8thnickname try on 7/19/2018
This app seems to read personal checks fine, but I have never had it read all the numbers at the bottom of a bank/ government / commercial issued check. It’s a pain to have to drive to the bank to make these deposits!
Great app
Mr. Bill in Florida on 7/19/2018
I’ve used the app for years and is by far the best financial services app I’ve ever used. I’ve used other banks and financial institution apps and this is #1 by far
Good app
DMpleased on 7/19/2018
Convenient and useful.
Bank of America
Mel V Spencer on 7/19/2018
After reading a couple bad reviews about Bank of America I totally disagree with what was written because I have found customer service to be exceptional as well as the online application to be very user-friendly. My overall experience with Bank of America has been excellent and I highly recommend this bank to everyone. Spencer, Las Vegas
Life saver
Busyvish on 7/19/2018
Been using this app since the day i opened a bank account in this country. Boy never have i ever had to go to bank. Made life so easier.
Gets the Job Done
Sh gi on 7/19/2018
I am pretty happy with this app. I can do most of what I need. The only downside to B of A is the customer service. When you need to talk to someone, good luck.
Awesome
pracvan on 7/19/2018
Everything works fine no complaints. Thanks
Love it
Zutti1 on 7/19/2018
Very handy app. I was a very reluctant user at the beginning. Now I really enjoy having banking info access at my fingertips.
Great app.... never had a problem
nkbl17 on 7/19/2018
Have had this app about a year and works wonderful.
Superior service
vane h8s on 7/19/2018
I have been with BOA for more than 20years I have only experienced superior service from the branch up to the Call center. They have plenty of resources to solve your issue one I love is being able to schedule an appointment online to meet with a personal banker at a branch versus waiting, as soon as you arrive at your appointment you get red carpet service. No! I don’t have millions in my account that is just them always providing excellent service. I read all these negative reviews makes my wonder if they are managing their money right don’t blame the bank. I have tried other banks no one compares.
Best banking app
Bongdate on 7/19/2018
I actually work for another bank, however I won’t leave Bank of America for the simple fact that this app is off the charts amazing.
Good banking App
Sol_72 on 7/19/2018
I recommend this app. It's well done and gets the job done. The banking system and customer service is another story. I have never had a major issue or failure. Works 99 percent of the time. Great picture deposit function. This app does a good job of you are a Bank of America customer.
Great experience with BOA mobile
MCB382 on 7/19/2018
Absolutely love our BOA mobile app! Such a neat thing to be able to do everything without stopping in a branch! Everything you want to do is right at your fingertips! Keep up the good work BOA!!!!!!
BOA review
Hberg79 on 7/19/2018
I like the app. It does most everything. I still have times where I need to go to the bank and do live transactions, but the app is great for most everything. I do wonder why I cannot make my BOA mortgage payment through the app.
Great app, convenient but needs improvement
Bee12700 on 7/19/2018
App works great, up to date and easily navigated. Only improvement is you have to sign out in order to really “close” the app or it notifies you.
Good app. Only one problem...
Andres871227 on 7/19/2018
I like it, the only problem this app has is that the notifications are really late.
Works well for me
Navuluka on 7/19/2018
No problems here and I like the app. It helps me on road at home, office.... Love it.
What is that number?
customer606061 on 7/19/2018
App has a number 2 on the app logo but there’s no way to figure out what it means.
Willoamd
Wes 85584797576 on 7/19/2018
Has gotten much better! Easy to use!
Easy to Use
Beach bum PI on 7/19/2018
App is easy to use and convenient . I have found a few things need to be done from a computer but improvements happen regularly.
Bank of America
wahoo6366 on 7/19/2018
Very cumbersome, difficult to navigate, hard to get information. Same comments as previously, except would add the icons often don’t work and the numbers you call for assistance do not connect you with what you need. This latter is not app but other parts of customer service Same comments as previously as they have not been fixed. Would add the bill pay portion is a problem as you cannot find previous payments
Love the app
Discouraged game player on 7/19/2018
Love the ease and convenience the app provides. Paying bills is easy, making a transfer between accounts or to someone across the country is as easy as 1, 2, 3.
Needs a lot of work
Stephmhorn on 7/19/2018
Confusing at best and unusable at worst. You can see activity and pay bills but the rest is a complicated mess that forces calls to the service desk.
Love it
Mokatila on 7/19/2018
The app is so user friendly. I’ve used it for 6 years now and have no complaints.
Excellent App
LA User 568 on 7/18/2018
It took B of A several tries but the finally got it right with this app for mobile banking. Simple to use, fast, and immediate updates to your balance. I’ve never seen a mistake in 5 years.
Bank of America
mr.pasargad on 7/18/2018
Hi Mike Im sad about secured credit card my mom she has 3 years account with Bank of America and more then 80,000 thousand dollars was spend then she applied for the card and she put 1,000 down for the card but they didn’t approve her but for First time she went to Wells Fargo they give her right away for secured credit card and she put 500
Time Saver +
Rick VB on 7/18/2018
I can do at home almost everything I used to have to go to the bank for (except to pull cash, of course ). Love it.
Lots of features
bamber00 on 7/18/2018
Great app. I like being able to set appointments to shorten my wait time. Mobile deposits of $50000 so I can deposit checks vs going to teller or atm. The atm feature to start atm withdrawal before getting to the atm to shorten my time. I can block and unblock my cards, reorder debit cards. The Erica feature allows me ask for a service/feature I need and directs me to it. Easy to redeem my credit card rewards.
Great
Uncle Dale on 7/18/2018
Very convenient and secure!
Totally satisfied
Eph519 on 7/18/2018
I could ask for more from the app and from bank staff customer service. On the app I can schedule a future bill payment with a low balance in my checking account. Another bank app I use won’t let me schedule a payment. The app also totals my upcoming payments I can easily balance my account.
All Smiles Shanen
All Smiles Shanen on 7/18/2018
Bank of America is amazing love the app and the photos deposit
Best of the best
Good => update=> crap on 7/18/2018
Great app, Love it !! I have a business and I have to have chase, pnc, and a local bank so I can say I can compare very well, bofa by far the best of the best olb, customer service, trading tools etc bofa please if you do some updates Do Not change the lay out. Thank you for a well designed app and olb. Not to mention over a thousand bucks rewards in less than a year on my credit card.
Great app.
Koriei12 on 7/18/2018
I love it. It’s an all in one.
very useful
eveemilan on 7/18/2018
great app for all of my banking needs especially when i was out of the country. i didn't need to speak to a representative. they did well checking up on potential identity theft or fraud by verifying my purchases via text while outside the country.
Ok
Daisy9144 on 7/18/2018
Don’t like the new “Erica” thingy. Gets in my way.
Does everything i need quickly and intuitively
Drjay60 on 7/18/2018
Use about 4 credit card sites and 2 bank sites. This by far easiest and most intuitive. Seems every update they add a new useful feature.
Online
Cowboy37n on 7/18/2018
Fast and secure with options to complete all normal banking transactions!
Horrible service
Elizabeth9600 on 7/18/2018
My bank card was stolen and and they did nothing to get my money back or help me all they did was disrespect me there online banking is horrible the people over the phone are horrible when you go in to a bank there horrible it’s Literally like talking to rock . No one cares.
Bank of America
Miss Charming on 7/18/2018
I love the mobile app especially depositing checks by photo. Unfortunately, the customer service in the branches has declined as a result of reducing tellers and bankers because of online use.
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