This version of the app is not recommended   
Current Version (2554)
All time (271981)
App last updated Feb 16, 2018
Screenshots
New in version 7.3

Hotels.com regularly updates our app to bring customers the features and fixes that help them find and book the perfect hotel.
Thanks for using Hotels.com! Please keep telling us what you think by reviewing our app and rating us 5 stars.

Description

The Hotels.com app is the simple, fast and secure way to book your perfect hotel.

PLAN
- Get instant savings with access to Secret Prices on our app. These are lower prices that aren’t available to everyone.
- Easily discover your perfect hotels with our in-depth sort and filter options.
- Get exclusive deals for hotels in your area tonight by using our “Tonight’s Local Deals” feature.
- Save all your favorite hotels to easily compare between features and prices.
- Easy-to-use map view to discover all the hotels around you.

BOOK
- Use Apple Pay! Just select Apple Pay as the payment type at checkout.
- Collect 10 nights with us and get 1 free* with Hotels.com® Rewards
- Choose when to pay. Either when you book or when you stay at the hotel.
- Securely store your payment details for fast, easier and safe bookings.
- Save your booking to your Passbook for whenever you need it.

MANAGE
- Sign in once and the app will keep you logged in. This is the fastest and easiest way to search for hotels, view your bookings and collect nights.
- Use Facebook to sign in or register. Create one account for all of your devices with just a touch of a button.
- See your past, current and future hotel bookings, even when you don’t have access to the Internet.
- Call our customer support from within the app 24/7 for help making or managing bookings.

*The maximum value of your free night is the average daily rate of your ten nights. Your free night does not include taxes and fees. Account Summary Balance updates after stay has been completed.

Continued use of GPS running in the background can dramatically decrease battery life.

iPad Screenshots
iPhone Accessories
Reviews
Choose Country
Good app no big problems
PCadd65 on 2/17/2018
This app is by far my favorite for traveling if you’re just looking to book a room. Only issue I’ve come across is that it takes a bit for the transactions to go through. But not that bad of an inconvenience
Still not updated to iPhone X
AHWHITE83 on 2/17/2018
My only problem is the UI is not setup for the iPhone X and it's annoying. They constantly update the app but never the interface.
Rewards Scam
Says my nickname is taken on 2/17/2018
I was using Hotels.com for the rewards program (stay so many nights and get a free night). After staying a few nights, Hotels.com no longer recognized my password, so I changed it, got the "password successfully changed e-mail," and it still wouldn't let me sign in. I called customer service and they told me maintenance was being done on the app, and that they're sure it will be ok. I booked a room from the hotels.com website, and after check-out, I called Hotels.com to make sure I got credit for my stay, and they said "no." I explained the situation, provided their confirmation number, and they said no, I should've signed in first. They refused to credit me for the stay and suggested I use a different e-mail to create another Hotels.com account. I'm done with Hotels.com, and you should be careful not to give your business to a company that tries to screw you out of your rewards.
Need more filters in the search
ManJuicey on 2/17/2018
There needs to be more filters. I was looking for a suite and I couldn’t even distinguish between normal rooms, king size beds, etc.
New update is no good.
Randythemaker on 2/17/2018
We use hotels.com a lot. After the latest update When I hit the Summary and Room Charges I can only see the taxes not the total.
Super easy to use and get free nights
Low Va rates on 2/17/2018
Love the app and don’t have a single complaint
Stay in New York
wimarchand on 2/17/2018
Very easy and fast to get the hotel rooms and at very good price.
There is such a thing as a free night
BillyRios on 2/16/2018
For years I was a large hotel chain member. I never had a chance to earn a free night of stay or even a simple upgrade. With Hotels.com I choose the hotel I want stay, when I want stay and I earn a free hotel night for every ten nights of stay. It can’t be any better than that! Am I a happy customer? You bet I am! Regarding that membership I mentioned above, I threw their card in the trash.
Enjoy the app
DVBiz on 2/16/2018
I love the convenience and the free room card . Nice app for the best prices .
Great app
Wsj0226 on 2/16/2018
Awesome that get straight to the point great app
Functional, yet incomplete
KabookieJoe on 2/16/2018
I used this app extensively this past summer while I was in Europe. It works perfectly fine, and offers almost all the functionality you’d expect it to. However, the fact that Hotels.com has STILL neglected to update their flagship application to work with the newest iPhone is unbelievable. Guys: you can afford it. Get it done, and you’d have yourselves a nearly perfect application. Hotels.com, let’s speak freely, you and I: Most of your competitors have already updated their interfaces to take advantage of the larger screen space. The fact that you haven’t.....it doesn’t look good. It looks low-rent, and you’re better than that.
iPhone X Support
Pedro_Perez on 2/16/2018
Why show iPhone X screenshots when the app is not designed to fill the whole screen?
Easy to use app
Darthfrog on 2/16/2018
This is not only easy to use but provides clear information to location and services provided at each booking location.
Best Booking Engine
Tune IN on 2/16/2018
I travel all the time for both Work and pleasure and by far and away hotels.com is the site I turn to when I’m looking for cheapest price, easy sorts and a simple interface. It’s the usability of this site that I love the most it makes travel easy. On the go booking a room while literally parked outside of the hotel guarantees me the best rate. No more stress about booking hotels. Simple.
iPhone X Support not working
Mr Santana on 2/16/2018
I see it clearly on the support page. Why is it not working?
No more notifications please
tlecoz on 2/16/2018
Notifications is not in the settings so you can’t shut them off!
No $ down
Pic6465 on 2/16/2018
Unlike hotels.com competitor, you have the option of paying at the hotel in many cases instead of at the time of booking. I like that!
Poor user experience
Therealkrafty on 2/16/2018
Impossible to view prices on upcoming bookings. Hotels.com makes it very difficult to get to the actual price. Also bookings don’t refresh properly. Can’t view details once booking is done. Impossible to get receipts from the app. Also once the booking is complete you can never see whether breakfast was included or parking was free or wifi was complimentary for your booking. You can never see the daily room rate either through the app. It makes it very hard to validate what you paid for at a later date. Navigation and map usage is still painful.
Easy to use
RobertLowell on 2/16/2018
Very easy to use site, good prices.
Easy and great to use!
ksowell13 on 2/15/2018
I have been using this app for almost a year now. It’s a great app that has easy functions and a great design. It’s nice that hotels.com can offer free stays after soo many nights that you choose to stay. This app is really great if you’re someone who travels a lot. It may seem like you’re paying the exact same price, but you also get rewards as well.
Best App!
Tom&Meshel on 2/15/2018
Super easy to use! Great pricing~Super value!!
App freezes
SDapple on 2/15/2018
When booking a room, the app take you to a screen review your booking before hitting the confirmation button. This is a scrollable screen, but hangs for for up to a couple of minutes each time I try to scroll further down the page!! This is on an iPhone X with a high speed wifi connection. It’s happened with the last 3 bookings I’ve made.
Hotels.com
Paul Agosti on 2/15/2018
I’ve used the site for years. Now the app is even easier. Its simple and regardless of where I am or what time it is, I can get a great room, at a great price, without over thinking things or making any calls.
Not a bad app
kathiecakes on 2/15/2018
It was a little confusing at first telling me I needed to go back and put in my zip code and more info but there was no way to get back to it. Three times a charm and I figured it out.
Bait and switch
boycotthotelscom on 2/15/2018
If the need ever arises to call hotels.com to update a reservation, hide your wallet. They have bait and switch down to a science! Future reservations I had made through the application have been canceled and the application uninstalled. Will not being using their service any longer. It’s now apparent how they pay for those “free nights”..
My Rd Trip Go To app
Kjunkrzy Kelly on 2/15/2018
Hotels.com app makes traveling on the fly a breeze. I can always trust the reviews are accurate and Hotels.com always gives me the best price - the secret price! Best part is a free night after 10 stays.
Friendly and Accommodating !!
Mazie 1125 on 2/15/2018
We had 8 rooms booked at a top rated hotel down the road. They were rude and hateful to our employees. We decided to take the loss on what he had spent on the rooms and move to this location. To say they were friendly and helpful is an understatement. We spend tens of thousands of dollars each years in hotels for of crews traveling the country and we will definitely put our guys here again when we are in Chicago!!
The Ish!!!
A humbled sinner on 2/15/2018
Hotels.com app is the bizziness!!!!!!
Easy!
Sohhum on 2/15/2018
It’s easy to book a room, even last minute, almost anywhere, with good prices. Filters let you pick what you want and need for comfort. This App has saved me from sleeping in my car!
Easy
pacimij on 2/15/2018
This web site is so easy and user friendly it is the only one I use
Hotels.com
Tutulala on 2/15/2018
I find it very easy and fast to do a booking on Hotels.com. I can easily cancel or change a booking also.
Hotels.com is great!
Ikillyouuuuuu! on 2/14/2018
I love the app! It is really easy to use and it always gives me the best deals! Thank you hotel.com! You guys are awesome! 😎👍
Don’t waste your time w/this app
AdgeV on 2/14/2018
Just add your reservations to apple wallet app. Much easier and efficient to use when looking up your info. This app needs a lot of updates and work done to it. Don’t get this app.
Happy campers
tommy & erin on 2/14/2018
About to enjoy our free night.
Very slow!
Jake E Boy on 2/14/2018
App is terrible, slow, clunky
Spring break
trippplejjjjordypack on 2/13/2018
Easy to navigate took no time at all
Good app
panelip15 on 2/13/2018
Good app not the cheapest prices.
So Easy!
HappyCaryPoo on 2/13/2018
The app is so much easier than going online. It’s so convenient to have all tabs a click away! I also got a good deal for using the app. Yay!
Dreadful
Shushu59 on 2/13/2018
Functionality just doesn’t work Can’t delete notifications Can’t save hotels Nothing.
Free night reward is misleading
Don't be fooled by rewards on 2/13/2018
I downloaded this app because earn rewards as a one place stop for booking hotels. When you open the app you are encouraged to use the code that pops up but that makes you ineligible to earn your free night rewards apparently, which is not made clear and using the code basically gets you the same sale price as everywhere else so if you don’t earn a reward it’s pointless. I was excited to finally get my first reward only to see everything was wiped out he day offer completing my vacation. Very disappointing.I will deleting my app. Called customer service and she was like a robot just repeating the policy.
Clean and updated
Rjl1968 on 2/13/2018
This hotel is very clean and has been undergoing updates. Very nice. Great location too.
Love this app
Roximeoshi on 2/13/2018
Makes finding hotels super easy and I love that when I call customer service they always help me
So far so good
jhazzy_O on 2/12/2018
Love that I can view the map to see what’s in the area of the hotel. Really love the secret price option & that we have the option to pay now or at the hotel. I reserved 2 hotels for my trip so far & haven’t had any problems
Very Disappointed!
ts14365 on 2/12/2018
Horrible email communications for booked reservations. Will never use again!
Great rates
Nrsa1970 on 2/12/2018
We like this app.. Easy to use, great pictures and detailed info about the hotel your checking on.
Great app..
NY box man on 2/12/2018
I use for our company hotel bookings it makes things easy for me to book multiple people in different locations every night
Hate recent changes and underwhelming customer service
Mcgowse on 2/12/2018
I have used this for years. I no longer think offerings and prices are the best. At all. But, recent changes in the app itself that make it unnecessarily difficult to write reviews (by requiring you to go elsewhere and get confirmation number for stay they know you used and paid for) among other things and mixed assistance experience from customer support despite being gold for several years running is FINALLY going to make seriously look at alternatives or just go back to hotel point programs that may have been best all along anyways I cannot believe this is the best hotel app anymore
Reliable
toshaftg on 2/12/2018
Always find a nice room!
Some bugs
Senior moment Inc on 2/11/2018
Buggy
My go-to since like a long time
rerinor on 2/11/2018
Big fan of hotels.com for years now, have never had any hiccups. The loyalty program with free night after ten keeps me coming back as well. App is super easy and seamless.
Fact Sheet
  • Publisher: Hotels.com, L.P.
  • Category: Travel
  • Released: Jul 11, 2008
  • Current Version Released: Feb 16, 2018
  • Version: 7.3
  • Size: 142.2 MB
  • Compatibility: Requires iOS 8.1 or later.
  • Recommended Age: 4+
  • Game Center Certified: No
  • Supported Languages: Arabic; Chinese; Croatian; Czech; Danish; Dutch; Flemish; English; Estonian; Finnish; French; German; Greek; Hebrew; Hungarian; Icelandic; Indonesian; Italian; Japanese; Korean; Latvian; Lithuanian; Malay; Bokmål, Norwegian; Norwegian Bokmål; Polish; Portuguese; Russian; Slovak; Spanish; Castilian; Swedish; Thai; Chinese; Turkish; Ukrainian; Vietnamese;