Chase Mobile®

JPMorgan Chase & Co.

(1517421)
Price Category Version Released Last Updated Size Compatibility Age
Free Finance 2.662 Dec 15, 2008 Mar 28, 2018 120.8 MB iOS 10.3 or later 4+
Download_on_the_App_Store
New in version 2.662

• New ‘Profile & Settings’ screen makes it easier to access alerts, messages, documents & settings.
• Conveniently set up and manage automatic payments for Chase credit cards.
• Add pay-from accounts from other banks to pay your Chase credit card bill.
• Eligible customers can add their accounts from other banks, and use them to transfer money to and from their Chase accounts.
• Send us feedback to help us improve the app.

Description

Bank from almost anywhere with the Chase Mobile® app. Manage your accounts, pay bills, pay people, deposit checks, transfer money, all safely and securely with your iPhone.

Whether you’re on the go or curled up on the couch, day or night, with the Chase Mobile app, you’re in control of your accounts.

Check your account with just a few taps
• Simply swipe to see your balances without signing in using Account Preview.
• Sign in securely with Touch ID® or Face ID® (iPhone® X only) and don’t worry about fat-fingering your password.
• Monitor your checking, savings or credit card activities.
• Keep track of your credit and debit card rewards that you’re saving for your next vacation.

Manage your accounts when you’re on the go
• Set up a travel notification for your debit and credit cards to let us know if you’ll be away.
• Opt in to Account Alerts and set your notification preferences so you can keep tabs on your account activity.

Move money without stepping inside a branch
• See how much you owe and when, plus schedule a payment for your Chase credit card, mortgage or other loan or line of credit.
• Pay other bills such as utilities, service providers, and credit cards.
• Use Chase QuickPay® with Zelle® to pay back your friends for lunch, your babysitter for the week or nudge your brother to pay you back for mom’s birthday gift.
• Split the check with a group – we’ll do the math.
• Snap a picture and deposit checks with Chase QuickDeposit®.
• Transfer money between your Chase accounts.
• Reload your Chase Liquid® prepaid card.
• Send wire transfers.

Connect with Chase
• Find the nearest Chase branches and ATMs and get directions.
• Speak with a service representative 24/7.

To use the Chase Mobile app in Spanish, be sure your iPhone® language setting is set to Spanish (Asegúrate de que tu iPhone® esté configurado en el idioma español)

Disclosure
Some features are available for eligible customers and accounts only.

Face ID, iPhone and Touch ID are registered trademarks of Apple, Inc.

There is no charge from Chase, but message and data rates may apply. Such charges include those from your communications service provider. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations. Any time you review your balance, keep in mind it may not reflect all transactions including recent debit card transactions or checks you have written. A qualifying Chase transfer account is required to transfer funds via text. Phone Alerts are not available for Chase Basic CheckingSM account.

Deposit products provided by JPMorgan Chase Bank N.A. Member FDIC
Chase credit cards are issued by Chase Bank USA, N.A.
Equal Opportunity Lender

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Reviews
Country:
Chase App Love It 💕
Spycekendall on 5/23/2018
This app is everything. I can transfer, send my children $$ & pay bills from the Comfort of my home. Love it
IOS 10.3 and above only
Yorke24 on 5/23/2018
No, I will not upgrade my phone to use this apps.
Fraud protection service
devi's mom on 5/22/2018
Thank you so much for letting me know this incident. I do not know why this thing happened but your prompt alert is the best feature for the innocent victims. I really appreciate it. Thanks again.
Chase app
Monalee 1 on 5/22/2018
Easy to use, easy to install. Took a minute to get iPhone to sync with iPad, but I could and I’m not adept with gadgets.
El servicio
tio lobo on 5/22/2018
Me gusta porque es buena la atención y siempre hay alguien que habla mi idioma español
Simple and convenient
CyndyNRivera on 5/22/2018
Chase is wonderful! Love the app
Cannot deposit a check
cromo647 on 5/22/2018
Shows "You tried adding the photo of the front of check twice" message, even though I am clearly adding back and front. Tried multiple times. This used to work!
Good
Dae_08 on 5/22/2018
Very convenient and good up to monitor your accounts.
Used to be better
AG1981x on 5/22/2018
App used to have better UI. Now I get “suggestions” or simply ads by chase all over the place. One wrong click and you will be redirected to the site. Terrible.
Customer
Macysgrammy on 5/22/2018
I bank with the Eureka branch and am very happy with the service I receive. Everyone at the bank is friendly and so happy to help in whatever way they can. Just a bunch of good people employed there. Thank you Chase Bank.
Layout
Dr. Amber Khan on 5/22/2018
Nice layout. Everything you need to know pops up except due date.
No foreign traveler dates
buenosairesliving on 5/22/2018
At least i could not find it to set up an trip notice with chase in case i use the card abroad
Flakey
Lucia from NY on 5/22/2018
Touch ID constantly turns itself off and you have to reset it a million times
Consistently can’t log on.
PennyTreat on 5/22/2018
Getting ready to delete it.
Constant phone updates to log in.
Tjhgjktcbmotsllo on 5/22/2018
I swear every time I log in to pay my bill I end up having to update my phone and the app as well. If it wasn’t for Amazon I would never own this card. What a headache.
Excellent App.
natfelkat on 5/22/2018
Excellent app, to see account, send money, pay bills, etc. All features in one location (at the tip of your finger)
Terrible
cslibrarian on 5/22/2018
This app stopped working for me months ago! I’ve had to bookmark the actual chase site to send money, and I can’t do online deposits now. I’ve deleted the app and redownloaded, updated my OS, to no avail. What a waste.
Una excelente manera de ir al banco en cualquier lugar del mundo!!!!
jrmoran52 on 5/22/2018
Ok
Deposit
baroubina on 5/22/2018
This app needs to allow to deposit more than $2,500.00
Blocked support for older versions of iOS
SoulshineTy on 5/22/2018
I can understand blocking older devices from updating, but taking away functionality on a version of the app that used to work? Shameful.
New Version Hangs
Robert4d5 on 5/22/2018
The newest version of the Chase app hangs when I put in my password, then proceeds to tell me that the password is wrong. This is the third time I’ve had to reset my password this month. And it forgets Face ID. Makes me want to stop using Chase altogether.
Password Change requirement every 90 days
OhMyGoodnessGoingTo on 5/22/2018
I had iPhone finger print access to Chase account. All of sudden Chase did not allow me to access my account with finger print or even entering UserName and Password. Therefore, i tried changing my password. Chase requested my Social Security # + Chase card #. I was very confused because I have been told for many years to never give out your personal information especially SS# on the Internet. Therefore, I questioned that Automated System request for my SS#. I thought maybe Chase had been hacked. Therefore, I called the phone # on the card. The people I spoke to did not tell me right away that I had to provide my SS# because the new Chase policy will eliminate our Finger Print access to the Mobile APP every 90 days. I only found that 90 Day elimination when I finally entered my SS# to reset my Password. I think Chase needs to rethink that 90 day policy to eliminate our Finger Print access without any notification that they are eliminating it and then require us to reset / redo our Password. I had my prior User Name & Password for many years (as long as I have had a Chase credit card ..... 20 years maybe). So I recommend the following for Chase. —Please don’t eliminate our Finger Print Access every 90 days and then make us change our Password. Do you have any idea how hard it is to keep track of all of the various Passwords we have to keep in our possession. Way to many!!! —Please notify us when you want us to change our Password with those 4 requirements. Yikes!!! (capital letter, small letter, number, & symbol). I know many Corps are requiring these 4 things but gee whizz — very confusing and keeping track of NEW Passwords.
Not easy
dlf26 on 5/22/2018
Quick deposit doesn’t always work. Not as easy as USAA
App
The fabulous girl on 5/22/2018
This app is very useful very unique is very helpful and I love it!!!
Constant Password Reset
nirl on 5/22/2018
With the last two or three iPhone updates, I’ve been having to reset my password multiple times a week after FaceID fails to log me in after one failed attempt. The app will prompt me to type in my password manually (again, that’s what FaceID is for- so I DON’T have to type in a password) then say I have to reset my password. I have never had any complaints about the app previously, but this one issue is driving me absolutely insane.
Depositing checks and pop up messages annoying
de-- on 5/22/2018
No need to keep reminding of how to deposit and take pictures.
Great
salim Bazarah on 5/21/2018
Great bank any where I look for chase bank in New York I found it I do not find any difficult to get cash from the ATM any Tim 24 hours 7 days a week
Logs Me Out
franklpadilla on 5/21/2018
this app would be so much better if i didn’t have to log on with a laptop and create a new password because the app decided to log me out without access with apple fingerprint ID. and payments take forever to update
App does not show removed transactions.
TonyP12345 on 5/21/2018
Bartender charged me twice for same transaction. I called to dispute. They said call back in 2-3 days just in case it “falls off”. I ask if app shows this “fall-off”. Chase answers “no- it is easy- just look for what is missing (in your hundreds of transactions this month)”. Bad service and poor showing of “removed charges”. C’mon Chase
Non-iOSy interface, poor UX
postvacuous on 5/21/2018
Doesn’t feel reliable or solid. They should make more of an investment here.
Greatness
Vanhalenrules on 5/21/2018
I’ve loved my rewards card. Easy to pay and keep points racking up.
Deposit Check Feature
Faithful Chase Banker on 5/21/2018
I love the Deposit Check feature and how you’re able to use anytime, anywhere no matter where you are and by 11 pm😊 It’s an awesome and reliable feature! Thanks Chase!
Alerts
L.Tolbert on 5/21/2018
Alerts no longer notify me.
worst bank app
zhenyu james wi on 5/21/2018
Can not recognize check three out of four times. Message option not working. Need lots of improvement...
Here’s the scoop
thatchoiceistaken on 5/21/2018
Id say I use this app every other day, with a 90% confidence interval. It’s streamline, straight forward, and practical. Probably my most used app after social media. Strangely enough it doesn’t have a hard time running even when I only have 3G, all other apps seem to stand still. Good job to the dude or dudette or whatever they want to identify as that they have done a good job. I mainly took the time to review this so that it would stop asking me to. Now look at me! Going off on some tangent. Good golly! Look at the time, gotta get going. P.S. it’s a good app P.P.S. It smells like updog
Best Ever
natewilsonslc on 5/21/2018
Thanks Chase. Because your the best I so many ways you have become my primary Bank!
By far the best mobile banking I’ve ever used
Sebrewski on 5/21/2018
And believe me I’ve used almost all of them.
🤔🤨😜
BigPretty32 on 5/21/2018
Great idea, but, I’ll still walk in from time to time to keep people employed for as long as I can. Thank you! 👋
Love it!
Mandy-F on 5/21/2018
I love the ability to check my balance or make payments on the go. It’s easy to use and up to date.
Easy to use!
adsswa66 on 5/21/2018
This app is very easy to use. It would be even better if it alerted you that a payment is due though.
Excelente app
gerescab on 5/21/2018
Fácil de usar! Excelente servicio con esta app!
Convenient! Fast! Brief!
走势图123 on 5/21/2018
Very good experience! Satisfied
Mediocre app
bizior on 5/21/2018
Slow, Touch ID doesn’t work most of times, not easy to read.
Was 5 stars until required OS upgrade, now I don't use it
Peek Ahchoo on 5/21/2018
Loved it until I was told by app that I needed to upgrade my iOS. Now I don't use it anymore and have deleted it. Good thing I had an account with BOFA.
Great Service
ms question on 5/21/2018
I appreciate what Chase does for me as a long time customer. The mobile app is a plus ! However I’m just a little concerned about when I’m logging in . The encrypted dots still temporarily show my information when I type in each letter or number . I feel it’s more safe to remove this feature to have it completely unseen when I do this . For better safety , from potential hackers. Otherwise, Chase is doing a spectacular job ! Thank you .
Difficult to make deposits and request $$
unhappy user #101 on 5/21/2018
Thought this would be a wonderful app… As it turns out, I can no longer request payment from my clients who bank with Wells Fargo or other non-Chase banks. When they switched to the Zelle system, it no longer transfers from Zelle to the outside bank. I can do it from my home computer, but not from my mobile device, which is a terrible inconvenience for me. Very disappointing. As of lately, I am not able to make a mobile app deposit… I have to go to the bank. This is completely frustrating and not what I thought Chase would use for their Private Client customers.
From bo
vozcv on 5/21/2018
I did not get a heads up for my last payment. I know most of my payment was late fees but I am in a very stressful moment in my life and I can’t follow through on worrying about it so I payed it anyway. That’s sad.
Quickpay
Slaxers on 5/21/2018
It’s not quick. Doesn’t work. When I call to inform of issue... “getting upgraded” what a line of crap. Like this app.
Chase app
Ksquared89 on 5/21/2018
Awesome app. Never had a banking app work so flawlessly and fluidly. Thank you!
Love It
HD Wheels on 5/21/2018
Simple to use
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