AT&T Services, Inc.

Price Category Version Released Last Updated Size Compatibility Age
Free Utilities 5.9 May 01, 2009 Aug 13, 2018 103 MB iOS 10.3 or later 4+
New in version 5.9

Like you, we love it when things work well. So, we made some updates like:
•Making some performance enhancements
•Fixing some minor bugs


Now, staying on top of your AT&T accounts is much easier with the myAT&T app.
• Check data usage: Want to keep tabs on your wireless or Internet data usage? Open the app to check usage on the overview screen. Or, use our today view widget to keep it constantly visible.
• Pay your bill: Never miss another payment. View/pay your bill in the app. Tell us how and when, and we'll let you know when your bill is ready.
• Upgrade your phone or plan: Pick it up in the store, or have it delivered to you. You can also make changes to your plan right from the app.

iPad Screenshots
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So it only works in the att store
The griffens on 8/18/2018
Yeah. Pretty much it. Ap only works in the att store. Won’t work anywhere else
The best app for me
SET3866 on 8/18/2018
This app is great for me to see which device is using the most data.
Really ... ?
Windsor Farms on 8/18/2018
Horrible Sahara a waste of time I will be looking forward to another Cell Service
Poor Feedback Design for What is Owed
jdhwhsvdjriahdbfjabxbdjabd on 8/18/2018
When I login, it immediately says I owe $0 for my bill. However, if I wait 5 seconds, it updates to a different amount. This is awful because there’s no user feedback indicating to me that something is happening. I just think I owe $0 and close the app before it updates. I would the app should not show any value until the client has retrieved the data from the server so you don’t confuse your customers and make them think they don’t owe anything. That is unless you practice cheap policies that enable you to collect more late fees from your customers. In which case, I will probably reevaluate who I get cellular service from.
screw u att on 8/18/2018
My contract is up and they refuse to negotiate a new price plan Told representative to save the begging phone calls to please please come back once I go to another provider Just ridiculous I can go to sister company and get a same service basically much cheaper I will NEVER use att again not even for cell service changing that also They will not one red dime
It can’t get better
JayD1976 on 8/18/2018
So I get dIRECTV can’t watch it on my phone when they said I can do you call in and these people don’t have a clue about the app or anything else. Why!!!
Yet yourselft
trtytttt on 8/18/2018
Hawthorne TrTSt steweddttetettetfysset
Landline website
Doctorven on 8/18/2018
is not user friendly. The app is equally useless..
djfrrdbligczsyjjvg on 8/18/2018
Never available!
Data intermittent
™Deadlpool (realm 115) on 8/18/2018
Wifi has crashed 2x today.
Does not work!
{sodone on 8/18/2018
Got email, downloaded app, did what it asked me to and couldn’t login with Touch ID or password!! I am so ready to change!
How I’ve been hung up on twice and switch from one person to another
Dayt0na on 8/18/2018
ATT is over charging me so I tried to call , I was in a good mood till I got hung up on twice and the people I did talk to probably couldn’t spell there own names, I ask to talk to management but then he hung up on me. Wait he ask me for the third time my number, I guess the first three times he didn’t get it . Leaving ATT after 14 years. Customer service is now customer F- U
unhappyVGB on 8/18/2018
This is so so stupid!!!!!!! I use to be able to just hit 3 numbers and pay my account and now I can’t even GET IN TO PAT MY ACCOUNT!!!! I am totally ready to switch carriers because the stress isn’t worth it!!!!!
unhappy with AT&T on 8/18/2018
First they mess up by putting my cable payment on business account.. ignoring the sudden 286$ credit to the bill as a mistake they’ve made.. getting the 200$ put back onto correct account absolute nightmare! Was told by half dozen employees (hrs on phone) problem was solved. 2 months later still getting bill saying past due. So where did the money disappear to AT&T
attorney at large on 8/18/2018
Service people say billing problems corrected but i keep getting charged incorrectly. Was issued a second bill for same period that was already paid.
Mrs. Lamb
Audrey Lamb on 8/18/2018
AT&T will say that you are a valued customer. Really you are not! I talked with a agent on Thursday that thought my complaint was funny for some reason. He was very unprofessional. If I’m complaining about that I feel AT&T is ripping me off. (don’t laugh while I’m doing it) At least train your employees to laugh after they hang up. We have been a customer with AT&T for almost a decade if not a decade. It’s SAD how people and companies get the BIG head once they feel they are untouchable.
Needs work
unhappy att app user on 8/18/2018
Not easy to locate place to pay bill, adjust travel settings. Looks like it is focused on buying new phones? I have a phone I just want to make adjustments to my account and pay my bill. Please refine this app. Thanks
Multiple phones
stuckwithAttmistakes on 8/18/2018
Att separated two phones I have into two accts under my name. I cannot find a way to add second acct number on app unless I buy new device, which I do not need. Secondly, this mistake came about spending days in an Att store attempting to get my daughters phone in her name, as she is a senior in college and trying to create good budgeting and credit practice. I spent three days in store attempting this with same person. He assured me it was all set. Of course next billing cycle, I receive two bills with two separate acct # in my name. Doesn’t help my daughter one bit and has made it so I can only pay one on app and one through mail. Of course returning to Att store, they told me there is no way to change it now!!!! So I told them I’m changing carriers only to be told I had to wait two months for my daughters to be unlocked as I paid off her phone when I started process. Ironically my husband was Att employee for 10+ years until they surplused thousands. We had service with the 10+ years. Cannot wait to change provider. Maybe surplus due to loss of money at incompetent level in retail stores, when same employee kept telling me I had to live with the mistakes he made. At same time telling me he was previously fired from Citibank. Hmmmm wonder why.
Weather beaten on 8/18/2018
Neither ATT nor Directv works well. A consistently frustrating system. My ATT home service fluctuates and makes Directv inconsistent. The Directv equipment is lousy compared to Dish. You never know what to expect when you turn on your TV or should I say ATTEMPT to turn on my TV.
Re-wards benefits
gives no info on 8/18/2018
I just found out that we get extra benefits that no one even bothered to tell us about like dining out in tickets I have no idea how to use these and no wind at AT&T even bother to tell anyone how to use them just another reason why AT&T is the worst company ever
This app makes no sense
unglaf on 8/18/2018
Why can’t I easily look at what my plan includes and see when I am eligible for an upgrade?
livechat?? on 8/18/2018
AT&T seemed to have made a push at promoting their prepaid services. The name was changed from gophone or whatever it was and there was a ‘bring ur own phone and get started’ promotion yet the customer service aspect of the prepaid service seems a little slack. I, personally, prefer the online live chat with customer support, etc..; however, prepaid customers do not have the option to do so. Another thing that is awkward and confusing are the plans and their data service. It’s too much to explain in this ‘review’, but anyone who has shopped the prepaid plans definitely can relate to what I am saying. On the positive side, my coverage is great and dropped calls are a rarity. Have to take the bad with the good I guess
Att is the best
:$() on 8/18/2018
I had been with sprint for 10 years and have never saved as much money as I have with Att. Their customer service is beyond helpful and courteous. I’ve never experienced such amazing service from a phone company and I’ve had them all.
Why att
sgdzhckfdg on 8/17/2018
The worst app for the worst services
Incredibly hard to use!
Nail tech extraordinaire on 8/17/2018
While trying to access account, it does not work. You can spend up to 20 minutes trying to get the information you need. This app needs to be easy to use and not frustrating. As soon as I can figure out how to use the app I’m canceling my subscription.
Great app
AGDRIEL on 8/17/2018
Very easy and helpful.
Convenience is key
PhoenixR1220 on 8/17/2018
Easy to check my bill, make payments and see discounts. Love this app for the convenience!
maodriscoll91 on 8/17/2018
I have been on the phone with a helpful rep however the U-verse app will not allow me to log in. I am able to log in to the normal AT&T app but not U-verse, this is driving me insane. I’ve just signed up for AT&T and I seriously hope this is not a sign of things to come. Rep claims there is a problem widespread with the U-verse app, I’m sure she isn’t lying but i am seriously frustrated and The in home instillation is in a week! Please sort this out, otherwise another unhappy customer I will be 😭
Thanks for the help kameisha
⛽️🧠💯 on 8/17/2018
My local store in Opelousas Louisiana is not doing a good job at all ! But mrs kameisha helped me a lot .thanks to her
rongwei777 on 8/17/2018
They lied about the installation of internet fee. The truth is there is 100 dollars for installing. I specifically asked about it and the agent told me there is no fee for installing until I found the bill showed in my account.
billjr144 on 8/17/2018
Why have a great phone if your afraid to use it and go over your data? It’s great to have the world at my fingertips again.
Mamawmidge on 8/17/2018
This is entirely too complicated! I just want to pay my bill!🤯
Meekrat45 on 8/17/2018
It does the thing the way it should
cks5150 on 8/17/2018
Service is horrible in my area. Regret switching to AT&T from Verizon. Could’ve chosen a better service provider.
late fees
ViccHdz on 8/17/2018
I use to love my internet with this company, but out of no where my bill went up twice and now I’m getting charged for late fees that I e never been charged for before! So it’s making me want to switch to xfinity to be honest!
💩 App for 💩 Service
babyrockstarkb on 8/17/2018
Only works 1/2 time. Constantly tells us our password and access ID are wrong but we can get online with it just fine. Chat reps through the app are awful - especially “Jhon” who refused to help and tells you that your account information doesn’t show up, so you give them your info and they tell you again that it doesn’t show up, which is 💩 because there hasn’t been issues before talking to chat reps. AT&T as a whole is just completely 💩 these days. Definitely switching providers now.
Unhappy about bill
Star123/44 on 8/17/2018
Why my bill increased from $90 to $100. What is going on???
My Att app
dhjjgdee on 8/17/2018
This app is incredibly slow and unreliable. Locks up every time I try to review my bill.
belastar on 8/17/2018
I have had one problem after the next with ATT. Will be moving back to SPRINT soon. That is if they take me back after a major mistake by ATT.
Trash!!!!....constantly crashes
CTBKLYN on 8/17/2018
Trash!!!!....constantly crashes
Updated now unusable
Rebsyyyy on 8/17/2018
After logging in says “almost there. Loading your account info” forever.
quronic on 8/17/2018
The technician arrived, mumbled and I couldn’t understand him. He then said he couldn’t install anything and abruptly left. I called AT&T and the person on the phone was not able to locate my account - even though I provided an account number. I demanded a refund (they processed my initial payment with lightning speed, of course). I still have not been refunded. Run folks. Run.
Lack of info
Justagsxr on 8/17/2018
You should be able to click any part of the bill to get a better understanding of that portion of the bill. You can’t. You can only click what you want us to understand. When my contract is up. I’m going to look at other providers.
Danik69 on 8/17/2018
Didn't know about this. But turned out to be
Not accurate!
nonicknamethatsstupid on 8/17/2018
Always changing my balance do, confusing me and complicating simple bill pay 😡😱😢
Judith O’Neill
undatisfief on 8/17/2018
Very unhelpful ap.
Viewing my bill
nerdette:) on 8/16/2018
The option always freezes or doesn’t open at all
Phone bill
joe bugado on 8/16/2018
A stop raiseing my bill cause I am a senior not working no mo money if you don’t do it I going to another telephone company Verizon but let me pay without higer bills was 90 dollars a month and now I saw it went 190 dollars I not going pay that
babybluestoy on 8/16/2018
Where is my stuff
123456rice on 8/16/2018
Great service
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