ParkMobile - Find Parking

Parkmobile USA, Inc.

(10823)
Price Category Version Released Last Updated Size Compatibility Age
Free Navigation 8.0.2 Apr 04, 2010 Jun 21, 2018 93.6 MB iOS 9.3 or later 4+
Download_on_the_App_Store
New in version 8.0.2

Don’t miss a second of the big game or concert because you can’t find parking. Our latest release lets you make event parking reservations right in the ParkMobile app. Just select the “reservations” icon, search for your venue and you will find all the upcoming event parking options.

This update also includes minor bug fixes and enhancements.

Description

With over 9 million users, ParkMobile is a smarter way to park. Easily pay for on-street and off-street parking right from your mobile device. You can also reserve parking ahead of time in garages and stadium venues across the country. ParkMobile is available in over 350 cities including New York, San Francisco, Washington, DC, Atlanta, Chicago, Miami, New Orleans, Dallas, St. Louis, Minneapolis, Pittsburgh and Philadelphia.

Why Use ParkMobile?
• Skip the meter and easily pay for parking right on your mobile device
• Extend your parking time remotely from the app
• Get alerts so you know when your parking session is going to expire
• Reserve parking spots in garages ahead of time to save up to 50% off drive-up rates
• Find areas of the city where there is available parking and avoid areas where there’s no parking
• Available in more than 3000 locations coast-to-coast including stadiums, airports, universities and more.

How It Works:
• On- and Off-Street Parking: Enter the zone number on the posted signs in your area. Select the amount of time you want to park, and start your session. Extend time in the app if you are running late.
• Parking Reservations: Search the area where you want to park and select the specific garage location. Choose the date/time and complete your reservation. Follow the instructions in your confirmation to redeem at the parking facility.

App Features:
• Customizable notifications delivered via email, text and/or app
• Save your favorite parking locations for next time
• Store up to five cars in your account
• “Find your car” feature directs you back to the location where you parked
• Turn-by-turn directions to the parking garage where you reserved your spot
• Multiple payment methods available including PayPal, Visa Checkout, ApplePay, MasterPass, ChasePay and most major credit cards
• Parking Availability feature shows streets with open parking spots in your area

Looking for Help?
At ParkMobile, we’re serious about customer service. We process over 200,000 parking transactions every day and we know that every now and then, something might go wrong. If you have an issue, we will do everything we can to make it right. Our customer service 24/7/365. If you need help, here’s how to get in touch with us:

Web: https://parkmobile.io/
Email: helpdesk@parkmobile.io
Online Help Center: https://parkmobile.zendesk.com/hc/en-us
Video Tutorials: https://www.youtube.com/playlist?list=PLkFsfUAHrnUc5jOm9XtjOmmJQt4YTTCyA
Twitter: https://twitter.com/ParkMobile
Facebook: https://www.facebook.com/ParkMobile/

Thanks for downloading the ParkMobile app and discovering a smarter way to park.

iPad Screenshots
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Reviews
Country:
Great app!
Dasanos on 6/23/2018
Easy to use and very convenient. Charges a fee - few cents, but better than getting a ticket.
Excellent, convenient
Cjr177 on 6/23/2018
The ParkMobile app has made my life a lot easier – parking at the train is a breeze, no more worrying about if you have enough quarters in the car, and the best part, which I had never even thought about before, is now my train parking is recorded on my credit card bills so I can deduct it all as a business expense. I couldn’t do that in the past when just dumping quarters into the meters, and it does add up so it’s nice to have one more thing to deduct. Highly recommended app!
Frustrating
Calst88 on 6/23/2018
When adding a new car don’t assume that’s the car you’re paying for. The app doesn’t allow you to edit so i ended up paying twice as i assumed I’d be paying for the car i just added. Frustrating
Astros Fan
Astros Fan 69 on 6/22/2018
Great app no issues easy to use.
No one is in charge
Gunbunny2001 on 6/22/2018
3 company’s for one service and no head company. The onsite meter ran by one company and serviced by another company and the app is serviced by another company. Have an issue everyone points do a different company to say they are responsible. On site broken pay extra to use online service. Catch the on-site repair worker, has no answers. Moral of the story: charge for something that is needed already paid for by tax dollars and offer no solutions to any issues experienced by consumer. Do not use profits to repair said item.
Love this app! But awkward in space parking
tickle-fish on 6/22/2018
I use this app at work and all over town all the time. It’s convenient, easy to use and fairly intuitive. My only gripe is that when I’m in a park-by-number lot I can never get it to work. So for example I’ll park in a lot with a park mobile number and numbers on each space. Park mobile will let me input the lot number as well as a space number but then when I hit “park” the app is like “no can do”. I’m not super tech savvy so it’s totally possible this would get fixed if I synced updates or something but I think apps like this should be usable for people in the “mildly skilled at tech but no maven” category like me. But other than that it’s awesome!!!
More parking time!
Addyphilly on 6/22/2018
I wish it would allow more than 2 hrs. I was in downtown Walnut Creek for a baby shower and my time expired, i tried to add more time but would not allow me. I had to leave the baby shower, walk to my car , move it to a different parking spot that was 3 blocks from the place. Other than that, The app is great.
Hospital
Mlshope on 6/22/2018
This app made so easy to be with my dad at the hospital and not worry about the meter.
Good app ruined; customer service bad
Gm5215 on 6/22/2018
The app no longer recognizes the visa card I have had on file for three years. It forced me to sign up for Visa checkout (which I don’t want – why should I give another up my credit cards and the permission?) Now it will not recognize Visa check out, and wants me to sign up for Chase check out. Customer Service did not reply. It’s been more than a week. Going back to carrying quarters!
Works great until it doesn’t.
Shankdizzle on 6/21/2018
Used this app many times. Great timesaver. Very convenient. However, a few weeks back I was double charged by it for the same exact parking session. Two separate emails to support that have both been completely ignored. I’ll l revise this review if they ever reach back out to me and fix my issue. Update: finally got a response to my third email. They claim a refund will be processed. Hopefully this was just a service glitch. Rating upgraded to 4.
No more hoarding quarters for meters!
Sarahf. on 6/21/2018
I love this app!! Everyone who knows me knows I was magnetically drawn to parking tickets. What a lifesaver!!
The Worst
Marriott Reviewer on 6/21/2018
This may be the app with the worst customer service in history. The parking garage employees (in a major city) refused to let me out/lift the gate arm. Multiple attempts through multiple channels to get a human at ParkMobile failed. The police were nearly called. If you don’t want to be stuck behind a gate-unable to move-with a line of cars behind you-then use another company. I’ll do everything in my power to get this company to go under...going viral now.
Great app
ccfreyy19881988 on 6/21/2018
Love the convenience and ease of use.
Zero support
Rangena on 6/21/2018
The app charged me twice for the same parking session and guess what - there’s no phone number to call and no one responds to emails!
Latest update hangs up on iPhone7+
SW_DC_Gal on 6/21/2018
I’ve been using ParkMobile because city meters are tied to it. Each update seems to create slower and slower response time. Last time I tried to park by entering a zone number the app stalled and I had to reboot the phone to exit. If I didn’t need it, I wouldn’t use it because it has gotten so buggy.
Super easy to use
ltggal on 6/21/2018
I have used this for street parking in DC and station parking In richmond. Has worked great for me. Easy to extend in spots where that is allowed some streets do not allow for that. I have two cc in the app one for business one personal so it helps keep those expenses separate. So far so good I have been using this app for a few years.
Overcharged
19lj95 on 6/20/2018
I was charged 3 times for the same parking spot and was not given a refund. I emailed their support multiple times without a response.
Acting up now
Sidanee on 6/20/2018
I still give it full stars but something is buggy about the payment choices. It’s malfunctioning. I have choose options I don’t want to use when I select “add a new card”.
So Easy
Sean M. Texas on 6/20/2018
Even updating payment is quick. No issues here.
Version 8.01. App no longer works.
EricB238 on 6/20/2018
Since the latest revision (8.01) the app continually prompts to add payment methods that already exist in the profile. App is not usable. Left digging for change to feed the parking meters. Worked fine be two weeks ago, prior to this revision.
Almost perfect
scheiderer on 6/20/2018
The only thing that would make this app better would be a companion Apple Watch app to easily see your time. Otherwise, the app is great!
Need to pay transaction fee
kssn1289 on 6/19/2018
It will charge you transaction fee when you pay the meter by using the app! Why don’t you just pull out your credit card from your wallet to pay the meter without any extra charge?
Waste
JLong129 on 6/19/2018
This is the only parking app that doesn’t refund you for time you didn’t use. I should have used my credit card instead.
Missing my train
vince5335743246775 on 6/19/2018
I’m about to miss this train because this app can’t remember my payment method. Not happy. I added 3 different payment methods last night. Now it doesn’t remember any of them.
Can’t use stored credit card. Forces you to use PayPal or ParkMobile wallet
Gray lady fan on 6/19/2018
The latest update won’t let me park until I select a new payment method (not the stored credit card I want to use). It forces you to select between ParkMobile Wallet or PayPal. The former pre-charges your credit card a minimum of $25. I don’t use this enough to want to prepay that much money. Please allow me to use a credit card of my choice!!!
Horrible
Gegman on 6/19/2018
This scam only works if everything is perfect. If you use a different car the app doesn’t even que you for which car. They just charge you. I got a ticket even when I paid for the spot. Then contact their customer service, no response!! The city won’t do anything and now I have to spend my time fighting it! Stay away. Another middle man scam app.
Great app
kurtsimmons1974 on 6/18/2018
App is great I have issue with it in Wildwood NJ. I need to login to web version to pay for parking which is OK. The application is good when it works and easier to us versus the website.
Do not pay for pro
kevin-ka on 6/17/2018
To cancel you have to email them with details. Sad way to force membership retention in an age when you can sign up with 3 clicks
Works but was painful
SiliconValleyNeil on 6/16/2018
Refused to accept Apple Pay. Returned an error for me and a friend who tried it on his phone. I didn’t see want to give another company a credit card number but it forced me to. Before I even got to the App, scanning the bar code on the meter (in Santa Cruz, CA) took me to a German version of the website and when finally got to the correct website have me a “forbidden” message. These guys have a lot of work to do. Finally, nothing in the app indicates how much I am being charged per hour ... I have to guess. Nice that I don’t have to keep “filling the meter” but please indicate how much I can expect to pay. No counter clocking up how much I owe either.
Accepting payment
JBellochio on 6/16/2018
There has been a significant drop-off in the apps ability to accept a payment within the app. It appears there have been changes to the payment process where it is requesting sign-up through a third-party rather than directly deduct from the stored card. This functionality is intermittent at best. I’m hand-cuffed by the app while parking more than it benefits me. What went from a good experience with this app has taken a turn in the wrong direction from a consumer experience perspective. Having to go back to quarters in the Detroit metro area because of the app malfunctioning has certainly caused me abrasion.
Great app! Efficient.
Josh837578383 on 6/16/2018
Easy to use, detects what zone you are in
Not streamlined
seahull on 6/16/2018
Need to quickly pay. Now there seems to be some sort of ads before i can enter number. Also need to have the car selection on the same page. Too much navigation to perform straightforward quick payment.
Awesome App
Ivi16 on 6/15/2018
The best idea ever. You don’t have to walk back to put money in the meters, because yours time is expiring; with touch of a finger you can extend your payment. Love it.
More places should use this service!
EmoryxLynne on 6/15/2018
This app has saved me so much time! I love it!
Double charging
davicole on 6/15/2018
On multiple occasion this app has double charged me for a spot and no where on the app can I complain about your app double charging me
Overcharged
Kip McGill on 6/14/2018
One word to sum up the ParkMobile experience : Scam. Be prepared to be overcharged and to find unexpected fees racking up. If you plan on using multiple vehicles be prepared to file claims with your local authorities for erroneous penalties and charges.
Still got a ticket, non-existent customer support
JJzoso on 6/14/2018
Followed the directions for park mobile on the correct meter. Still got a ticket because paying park mobile doesn’t change the flashing expired sign on the meter. Now I have to appeal. Emailed customer help at park mobile and 7 days later still no response.
No more parking tickets!
Knopauge on 6/14/2018
Love this app! I would get a ticket every time I parked in Philly. No more !
Do they get kickbacks on citations?
norepro on 6/14/2018
I have every notification turned on. I get a notification with 5 minutes remaining; HOWEVER, it never makes a sound and doesn’t even light up my screen. Seems dubious at best. Downright dishonest at worst. I have sound turned all the way up and it’s totally silent. (On phone and watch) And before you respond with a canned message: I did not receive a citation (this time)
Does not understand
Honeebee2 on 6/13/2018
At first I loved this app - so easy to pull out the phone and enter the info. Lately though it has not been reliable. It has asked me to sign in and use my fingerprint ID, then just keeps buffering. If I enter my password then I don’t have a valid account. Then, the app does not recognize when I am in a zone, standing right in front of the machine! Twice in a week I have been stranded and had to pay with a credit card - totally negating the need for the app! Last week it charged me when I could not get on line and also used my car edit card to pay - double charged. I have updated the app and restarted my phone - nothing seems to work - very frustrating!
No customer support
wzlsoup on 6/13/2018
Used the app a few times for parking with no problems. Then, as i was entering the parking zone, i would be prompted to add a payment method, but would not allow me to select a payment method i had already saved to the app (and used previously). I contacted the support email and got an auto-response indicating they would get back to me. That was over a week ago. I continue to have the same problem with the app, and have returned to using the street kiosks to pay for parking. When it works, it’s great- but if you are relying on the app to handle your parking payment needs- you could be let down majorly.
When it works it’s helpful
Crunchy on 6/13/2018
My experience using this app over the past week has been anything BUT helpful. All my stored payment information does not load making it impossible to pay for parking. An error message keeps popping up indicating that I don’t have any information uploaded, the app doesn’t allow for me to double check my already existing information or add another form of payment. Beyond frustrating and annoying!
Multiple charges
iPhone8SP2018 on 6/12/2018
Got app then chose spot to pay. App stated apple pay did not work so I tried again with same issue gave it another run again stated did not work. Entered a Visa checkout. It worked. Shortly after my email blew up with 4 charges for the same spot in the same time frame. I have sent request for refund with tID numbers. To date no refund...
Its not working near by UCLA, CA.
ASHAHBOU on 6/12/2018
Zone numbers are not matching with the ones on the app. When searching for nearby parking zones I always get No Nearby parking zone and it wont let me start a session!
Ughhh keep getting charged 2x
Originalwitch on 6/11/2018
I park and it starts 2 parking activity at the same time and charges me twice... idk what’s going on... doesn’t have a posted number to call...
Irritated and stranded
Stina Bo on 6/11/2018
It’s pouring rain outside and I’m trapped in my car trying to pay for my parking on ParkMobile. I downloaded the app months ago and all was going fine until last week when the app suddenly told me I had to add a payment method. (I had been using the same valid credit card for all the previous months and it was still a valid card.) I went into the app to re-add my Visa thinking the app might have updated and dropped my credit card info as a result. However, there was no longer a category to add a Visa card. (Options were Visa Pay, PayPal and ParkMobile Credit I think.) So I reluctantly logged into my Pay Pal and connected the accounts. (If I had wanted to connect the accounts, of course, I would have selected that option on the first place.(!)) Today, I pulled into the same lot and got another message saying I had to add a payment type!!! So I went in thinking I would be re-entering my PayPal info- only to discover THAT option was no longer available. You can probably guess that I’m really “not inclined” to hook my credit card info directly into the ParkMobile Pay section considering the other two payment options I’ve entered here have somehow disappeared into the ParkMobile black hole. So here I sit in my car in the pouring rain trying to decide if I want to get out, run 200 drenching feet to the payment kiosk and go through that rigamarole. My other option was to delete the app and reload it thinking that might re-set my account somehow. My password isn’t working though and ParkMobile’s system hasn’t sent me the promised email to reset it yet. It’s been 10 minutes. Rain drops will be falling on my head, I guess. Hope the ParkMobile office roof springs a leak.
Overcharge / no response
AuntieLisaMari on 6/10/2018
June 8 / finally got my refund. Only took 2 months and countless emails. Would not use this app in the future for fear of the same situation occurring. June 1 - still waiting!!! 🙄 May 18 update - still waiting for refund!! lots of emails back and forth with promises and platitudes. All words - no action! DO NOT USE THIS APP!!! I was charged for 2 parking spots. Emailed them the same night. That was 4 days ago and still no response. Only after I got the app did others tell me of their horror stories of overcharging. Don’t use this app!!!
Awesome App
Monte39 on 6/9/2018
Simple and straightforward. Nuff’ Said! 👍🏻
Newest update as of 6-9-2018
redman114 on 6/9/2018
The app is having issues identifying payment options I already have in the app. Upon following the prompt to add an payment method it doesn’t have an option for MasterCard even though the prompt said it should.
Awsome Exp
El Boyd on 6/9/2018
Super convenient!
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