Uber

Uber Technologies, Inc.

Travel

Lifestyle

(50109)
This app was last updated on: Jun 16, 2017
TapNova doesn't recommend this app.   
New in version 3.248.4

We update the app as often as possible to make it faster and more reliable for you. Check back next week to see the latest features and fixes available.

Love the app? Rate us! Your feedback keeps the Uber engine running.
Have a question? Tap Help in the Uber app or visit help.uber.com.

Description

Uber is a ridesharing app for fast, reliable rides in minutes—day or night. There’s no need to park or wait for a taxi or bus. With Uber, you just tap to request a ride, and it’s easy to pay with credit or cash in select cities.

Whether you’re going to the airport or across town, there’s an Uber for every occasion. Uber is available in more than 500 cities worldwide—download the app and take your first trip today.

Requesting your Uber is easy—here’s how it works:
- Just open the app and tell us where you’re going.
- The app uses your location so your driver knows where to pick you up.
- You’ll see your driver’s picture, vehicle details, and can track their arrival on the map.
- Payment can be made by credit card, cash in select cities, Apple Pay, PayPal, and more.
- After the ride, you can rate your driver and provide feedback to help us improve the Uber experience. You’ll also get a receipt by email.

Need a simple way to get from A to B quickly? Take uberX, our most affordable individual option.

Want to save money on your ride? Take uberPOOL—you’ll travel with other riders headed your way and enjoy a lower fare.

Want to elevate your experience? Take a high-end vehicle with UberBLACK. And there’s still more options—whether you’re traveling with a big group, or need a vehicle with accessibility features.

See if Uber is available in your city at https://www.uber.com/cities
Follow us on Twitter at https://twitter.com/uber
Like us on Facebook at https://www.facebook.com/uber

Have a question? Visit uber.com/help.

Note: Continued use of GPS running in the background can dramatically decrease battery life.

iPad Screenshots
Reviews
Destination/Pickups not accurate
Jxsnnxjdj2828&3 on 6/26/2017
Multiple times I request a driver, put in the destination and pickup locations and the app doesn't retain where the destination is. Today, the driver asked where I was going because the app put the destination and pickup as the same spot. He asked me to update the location and then said that was the wrong direction from where he was going. Frustrating.
Stop accessing my location
Cardinals11worldseries on 6/26/2017
I just hate the fact that Über is always tracking my location if I use Location Services. This company . . .
Awful
Stupidassgpsapp on 6/26/2017
There's always an issue and OVERCHARGES
Love that there is NO TIP REQUIRED
Cman916 on 6/26/2017
Love this app. Don't care about the haters
Uber
Kerongaines4 on 6/26/2017
Worst app ever always has bad service I'm never pleased
Take Lyft
Kentheckel on 6/26/2017
I prefer companies that don't steal their tech
Terrible!! Use Lyft instead!!!
LawFurby on 6/26/2017
This app crashes all the time and it cancels my rides constantly!
TRUST THE BAD REVIEWS THEY ARE TRUE
ISA ANGRY COSTUMER on 6/26/2017
I have read so many bad reviews about Uber that I chose not to believe, because every time I used it everything was ok. Until today. I'm being overcharged more than the triple for a route I frequently take and they are refusing me to refund me, even though the fare displayed at the beginning was clearly less than what they charged me. I'm keeping the app until they fix my problem and after that I'm moving to Lyft!
Ugh
His PRQ on 6/26/2017
I've used uber over 60 times and I always tip and be pleasant. I've never made my uber driver wait because I request when I am ready and outside. Apart from being pleasant, not slamming doors and tipping, drivers rate me very low, when I rate them 5 stars. Well guess what? I've been checking my ratings and even if I gave 5 stars from the email receipt I can always change my rating. I once asked a driver if he had change for a 20 dollar bill he said no, so I gave him the whole 20$ my star rating went down 5 points, as if he rated me 1 star. This does not look good for the rest of the drivers because then I will not tip at all, I mean you are rating me low, when I never canceled, I know I don't smell bad, I be careful with not slamming doors, I am always there before you are I always tip, but yet you rate me low whereas I rate a 5 star. Well no more 5 stars.
Horrible service!!!
Zaniko000 on 6/26/2017
If you care about your time stay away from Uber!!! I used to like it and I don't know what happened with Uber but it is getting worse and worse. Several drivers canceled my trips after making me wait for 10-15 min instead of 3-4 min as app was showing. I was late because of them. And there is no way to rate them after such a horrible service! Customer service is no help! There are nice drivers working for Uber but they are so rare now. I'm done with Uber!
Annoying
Jada206 on 6/26/2017
When you're the first person in the car, it shouldn't take 2+people to get picked up and dropped off before you until you get dropped off 2 blocks over from where you picked up the first person! I had to get out the car when I saw the gps taking the person who got in after me getting dropped off first and WALKED!
$20 coupon: izzyb756ue
uznhjeoa368 on 6/26/2017
First of all, if you haven’t taken a ride yet make sure you use the coupon above to get $20 off your first ride! Enter it right before you request a ride. Go to the Payment tab in the app and enter the coupon under promotions. Might as well try it out since it won't cost you a thing! The app is simple, easy to use and intuitive by design, giving you important info like the driver’s face, phone number, and car make and model. It’s amazing how quick and seamless the entire process is. A car comes to your door within minutes of pressing a button! The drivers are real people, they are very polite and their cars are clean! Some even come with complimentary water, gum and candy!!! Even if you want to charge your phone, a lot of drivers have phone chargers at your ready!!! UberX is definitely cheaper than your average cab. After all this, I don’t see why you would ever use a yellow cab again. The customer support is also fantastic. I got overcharged on one of my trips and I didn’t have to say anything more than a comment on my driver feedback to get a full refund. I’m very happy and I hope Uber continues to exceed my expectations in not only the app but customer service!! I also prefer Uber much more than other competitors, mainly because they have so much more supply and cars are always just a few minutes away!!!
Good app
NachoValencia54 on 6/26/2017
Good app but expensive compared to Lyft
Stop forcing me to share my location 24/7
Les Bean on 6/26/2017
Uber's location settings options only allow for two scenarios: share my location with uber ALL THE TIME (even when I'm not using the app) or never. Most apps allow for a "while using the app" option. I don't want to be tracked by uber 24/7! If you chose to not share your location all the time, they make it difficult to use the app. Your screen is blacked out so you can't look at the menu/settings/etc and you can't rate your rides unless you log in through your web browser. Uber, knock the big brother stuff the eff off already.
Horrible service!!!
lopeznj on 6/26/2017
This app is the worst and the service is horrible!! TAXI IS THE BEST SERVICE AND U FEEL SAFE!!
Refuses To Launch On iPad Pro 10.5"
Slowhands77 on 6/26/2017
I cannot even write a review. The application starts to launch on the iPad Pro 10.5" for about one second and then closes back down. Please update this app.
Trash
...ok1 on 6/26/2017
The drivers take wayy to long, they be rude they are insensitive about no one but themselves that will make you late for work if you are using Uber I recommend not using this app seriously
Always use LOCATION??? REALLY?!?
DEADITES23 on 6/26/2017
It should be "While Using App", NOT "Always". Unbelievable violation of privacy. F- UBER
Outdated map
SmniRPrdp on 6/26/2017
Please update your maps. Instead of taking the direct simple route, your map guides in unnecessary long routes.
Disappointed and Unfairly Charged
Turkey519 on 6/26/2017
I'm appalled at the lack of customer service Uber has provided, especially after my last trip. My original estimate was $31. My driver had no clue where he was going, and ended up going through MULTIPLE tolls that were completely unnecessary. Because of HIS mistakes, I was charged $54 for the trip. That's $23 just in tolls!! The worst part is that when I reached out to Uber about this issue, they never responded to my first inquiry, and when I reached out a 2nd time, they brushed it off and told me my total "falls within their estimate," which is total BS! That was the last time I'll be using Uber services- switching to Lyft!
The worst customer service
ComEngArm on 6/26/2017
This company has terrible customer service all the way from driver to management. They waste all my time and money and could care less about the hardships they put me through.
How can it get any worse?
Manessahness on 6/26/2017
Where do I start? I've been blatantly and utterly disrespected on multiple occasions by uber drivers. Wrongfully charged for rides I either didn't take because I wasn't picked up or because a driver canceled. Uber drivers that speak 0 English, can't drive for sh*t, and have no common courtesy. Every update makes this app worse it's not even convenient anymore it always freezes while I'm waiting on a ride or switches fare charges with the blink of an eye. You favor the drivers more than customers to the point where you charge US extra after they have just been waiting TWO f**king minutes. Just a rip off I hate this stupid app
Abandoned by Uber driver, STILL charged full price.
infuriated time hopper on 6/25/2017
This past Saturday evening I requested an Uber pick up from the hotel my friends and I were staying at, this happened around 10:15 PM. After waiting 15 minutes the driver, Cuong, called twice telling me he couldn't find us. He said a street was closed and he had no idea how to get to us. In the middle of the second call he hung up and charged me, without EVER reaching the pick up point. Somehow, I am being charged for the trip he took to try and find us instead of him actually driving us anywhere. We had to wait another 20 minutes for a shuttle to drive us. After reporting this to customer care I was told 4 times that "based on previous rides" that it was likely I took this trip. I can guarantee I did NOT take this trip considering the starting and end location were NOWHERE near the hotel we were at! Countless messages where I throughly explained how this was an inconceivable pick up and drop off were disregarded by customer service and I was told they'd be closing the case without any effort actually exerted by the company. I will have to dispute the charge with my bank and also cancel any relationship I currently have with this terrible ride service. It's a shame the good drivers will have to miss out on fares and income due to Cuong's lack of direction and customer services lack of, well, customer service at the very least. Not a surprise the overall company and app has MAYBE 1.5 stars.
Scam scam scam.
SakoSays on 6/25/2017
Scam to drivers.
Wrong Profile
joshmcx on 6/25/2017
It doesn't matter what profile I set. In the latest update it always uses my Personal profile. This is a huge problem as I mostly drive on my business profile. The only way to fix this is to submit a ticket for EACH transaction....
...
Pair of noid on 6/25/2017
Not a good service
Learn from my mistake, Don't get involved with uber...
Gorberg on 6/25/2017
Do not get involved with this company. Check your review in about a week, it will be deleted. I find Uber's business practices to be sneaky and despicable. I'm not going to recommend this app from Uber. The Uber app pulls the resale value out of your car to Pay YOU. Uber needs to compensate and pay the drives real money, so they can fix and maintain there car's. Uber doesn't pay much to the drivers at all (Uber keeps about 60% of what the rider pay UBER). Once you consider your fuel cost, extremely high cost of ride-share car insurance, car maintenance and the terrible wear and tear on the car itself plus significant lose of value of your car at resale, especially because of the super high miles on your vehicle. The Uber app is a very bad deal for the drive. However the riders are getting a great deal on your dime and time. Sorry for the bad new. Here's a timeline of Uber's troubles so far this year. - Jan. 28: After President Donald Trump releases his first executive order on immigration, New York taxi drivers protest by refusing to pick up passengers at Kennedy Airport for an hour. Some protesters say Uber tries to capitalize on the protest by picking up passengers anyway, prompting a Twitter protest urging people to delete Uber's app from their smartphones. - Feb. 2: Uber CEO Travis Kalanick quits President Trump's council of business leaders amid mounting pressure from employees and customers over the immigration order. - Feb. 19: A former Uber engineer, Susan Fowler, discloses sexual harassment and sexism claims in a blog post about her year at Uber. Fowler says her boss propositioned her and higher-ups ignored her complaints. Kalanick calls Fowler's accusations "abhorrent" and hires former U.S. Attorney General Eric Holder to investigate. - Feb. 23: Waymo, a self-driving car company spun off from Google, sues Uber. Waymo alleges that Anthony Levandowski - a former top manager for Google's self-driving car project - stole pivotal technology from Google before leaving to run Uber's self-driving car division. - Feb. 28: A video emerges of Kalanick arguing with an Uber driver. It includes yelling and profanity and ends with a combative Kalanick dismissing the agitated driver's claims that sharp reductions in fares forced him into bankruptcy. In an email to employees, Kalanick admits he needs leadership help. "I must fundamentally change as a leader and grow up," he says. - March 3: The New York Times reveals that Uber used a phony version of its app to thwart authorities in cities where it was operating illegally. Uber's so-called Greyball software identified regulators who were posing as riders and blocked access to them. The U.S. Justice Department is investigating Uber's use of the Greyball software. - March 19: Uber's president, Jeff Jones, resigns less than a year after joining the company. He tells the tech blog Recode that his approach to leadership is at odds with what he experienced at Uber. - April 18: Sherif Marakby, a global vice president who leads Uber's self-driving car program, leaves the company. - April 27: Levandowski announces he is stepping aside while Uber defends itself against the allegations from Waymo. - May 11: A federal judge in San Francisco rejects Uber's request for arbitration and refers Waymo's case to the U.S. Attorney's office for a possible criminal investigation. Days later the judge bans Uber from using technology taken from Waymo, but doesn't order Uber to halt its self-driving vehicle program, as Waymo requested. The case is set for trial in October. - May 26: Kalanick's mother dies in a boating accident. His father is seriously injured. - May 30: Uber fires Levandowski. - May 31: Uber's finance chief Gautam Gupta says he plans to leave the company in July. - June 6: Uber fires 20 people after a law firm, Perkins Coie, investigates complaints of harassment, bullying and retaliation. That investigation, which was separate from Holder's, checked into 215 complaints; 57 are still under investigation. - June 11: Uber's board meets with Holder and adopts a series of recommendations based on his report. - June 12: Emil Michael, Uber's senior vice president for business and a close ally of Kalanick, leaves the company. - June 13: Kalanick tells Uber employees that he's taking a leave for an unspecified period, but will be available for "the most strategic decisions." Uber's board releases Holder's recommendations, which include removing some of Kalanick's responsibilities and replacing Uber's chairman and founder, Garrett Camp, with an independent chairman. Holder also recommends many cultural and policy changes, from establishing an effective complaint process to recruiting more diverse applicants to prohibiting alcohol and drug use during core work hours.
Unethical
stefan.witz on 6/25/2017
Make you share your location all the time and are a scam since they update their app every week to get rid of negative reviews
A dramatic comeback for taxis
NFB19582729 on 6/25/2017
When I registered a fare dispute because I was charged more than the app originally showed, I got the following response: "We've received feedback that your recent trip's request and pickup location were a significant distance apart. After review, it appears that your request location was within a surged pricing zone, while the dropped pin for pickup was not. Please note that manipulation of this system violates Uber policy. It also places additional stress on drivers. Repeated violations of this policy can result in suspension of your account." It's absolutely true the request and pickup distance were a significant distance apart - nearly 20 feet. My bad!! I'm sorry it posed such a challenge to the driver. But the real problem was watching him try to drive. As though he had never been in Manhattan. We got out five blocks early to put him out of his misery and now I'll do the same for the whole Uber company by giving Lyft a try.
Crashing on launch for iPad Pro
Never2RUSTY on 6/25/2017
Not sure what the issue is, but the app is crashing on launch for the iPad Pro. Normally I'll hail my car from my iPads before I head out, and then go to mobile - this update has made that workflow impossible for me. Hope they get it fixed soon.
Terrible
johncena101 on 6/25/2017
Over priced and too little drivers
Don't even
Rapidman12 on 6/25/2017
I'm not writing a long review but don't buy because you get scammed, weekly updates wipe the ad reviews and if a uber ride doesn't show up or it freezes then you get charged 5$
Loved it until it stole money from me
Jmmc78 on 6/25/2017
I used Uber multiple times, specially when traveling but on the last drive the driver lied to get more money out of my ride and Uber wouldn't believed me and ended up charging me almost double the fee, worst customer service ever.
Let drivers know the destination
ffjiang on 6/25/2017
Almost every time I take a trip more than 30 min long, I get one or two drivers cancelling or asking me to cancel because they don't want to go to that destination (perhaps it takes them too far away from home for example). It wastes both our time, and has on occasion lead to me waiting for 30 min for an Uber and missing an appointment. This is the worst aspect of Uber and is the sole reason that I no longer use it unless I literally have no other option. Uber is such a terrible company and ethically heinous that if it's service is so bad, there is literally zero reason to use it.
Forced surveillance
Muffinsaur on 6/25/2017
I deleted the app minutes after I downloaded it. Unlike most apps that use a common sense approach of allowing tracking location only while using the app, Uber wants to track me 24/7 or not at all. No, thanks. I will use Lyft instead. They only track me when I want them to know where I am.
Deceptive pricing using this app by Uber
waviersaucer on 6/25/2017
Each time I place the same destinations on this app, the pricing goes up. It is hard to believe it is because of the increase in demand as it says. I rather suspect this is a fraud practice.
Crashes immediately
cjung89 on 6/25/2017
Crashes on open on iPhone 6
Bug
And he dirge to jigs on 6/25/2017
I ran into a bug on the lower slide up part of the app where it is frozen up
No money back
JustNims on 6/25/2017
My ride was 11 minutes away and I cancelled it because I would've been late to work. It had a 2 dollar cancellation fee and I pressed accept. But I didn't get my money back for the ride I cancelled I pretty much paid for the ride I didn't get on. And It didn't charge the cancellation fee.
Uber x
heatherwillmom on 6/25/2017
I can't find the uber x option on my app. I've only used it once by myself and it worked fine. I'm looking to use it at Disney but need a car seat
Not working on my 5th Gen IPad!!!
yazman8 on 6/25/2017
I love the app. But I can't use it. That means I can't use it... not making you money and tough for me to get a car!!!
Used to use Uber against my better judgement. No more.
AngryJohnny7 on 6/25/2017
This company has zero customer service. I was falsely charged for $12 ride I didn't take and they would not refund the trip. Out of the hundreds of trips I've taken, why would I lie about a $12 trip? It makes no sense. Goodbye, Uber. Enjoy your downward spiral.
Uber is an UNTRUSTWORTHY company
Mommymm on 6/25/2017
I've used Uber since the beginning, and what once was a well oiled machine of a company is now definitely coming to an end. It's no secret that Uber has its problems, yet I've been a long time supporter. But my support has gone from waning to none. The straw that broke the camels back was the fact that I was incorrectly charged and after reaching out to the company, I was brushed off. Basically it was my word against there's, and they chose to not honor my complaint or my word. My issue was that the original price that was estimated was $10 + less than what I ended up being charged. So be aware- Uber does not respect the legitimacy of customer complaints. I rarely take time to complain to a company, much less write a review- but the awful customer service at Uber needs to be addressed. I don't imagine they'll be around much longer anyway.
Very convenient 🤘🏽
Jareee12 on 6/25/2017
Use promo code Jarennyc2ue for a discount on your first ride 😀.
Not working
loserUber666 on 6/25/2017
I can't even open the app. Why so many updates? I guess Lyft is going to be my go to now. Sorry Uber but weekly and sometimes daily updates aren't always the best.
Turning Tide
DakotaMilkshakes on 6/25/2017
First off, 176MB app?! Second, stop invading my location privacy and allow "show my location only when using the app". Go back to using cabs, folks. They're professional and locals do not need to rely on GPS. They're also much cheaper than ride sharing and best of all, there's little to no waiting when in a city.
Horrible Company
stevensfc on 6/25/2017
I try my hardest not to use Uber due to the way they run their business. I only use when overseas and it's the last option. Not a nice company!
Food By Bike?!
Hellion Child on 6/25/2017
C'mon, I get the echo friendliness of food being delivered by bike, but to not be given the option, and to be forced to have food delivered by bike for the same price as by car, is grossly unfair and disingenuous. Probably won't use their services again till there is some greater balance in the exchange.
Got charged for a trip I didn't take or call for
Gadnxksk on 6/24/2017
Checked my bank account and saw a charged from Uber!!! Check Uber History and it is not there as well!!!
Terrible
DCTCC on 6/24/2017
Charged me for a ride I never took. Go to Lyft.
Fact Sheet
  • Publisher: Uber Technologies, Inc.
  • Category: Travel
  • Released: May 20, 2010
  • Current Version Released: Jun 16, 2017
  • Version: 3.248.4
  • Size: 284.9 MB
  • Compatibility: Requires iOS 8.0 or later.
  • Recommended Age: 4+
  • Game Center Certified: No
  • Supported Devices: iPad2Wifi-iPad2Wifi, iPad23G-iPad23G, iPhone4S-iPhone4S, iPadThirdGen-iPadThirdGen, iPadThirdGen4G-iPadThirdGen4G, iPhone5-iPhone5, iPodTouchFifthGen-iPodTouchFifthGen, iPadFourthGen-iPadFourthGen, iPadFourthGen4G-iPadFourthGen4G, iPadMini-iPadMini, iPadMini4G-iPadMini4G, iPhone5c-iPhone5c, iPhone5s-iPhone5s, iPadAir-iPadAir, iPadAirCellular-iPadAirCellular, iPadMiniRetina-iPadMiniRetina, iPadMiniRetinaCellular-iPadMiniRetinaCellular, iPhone6-iPhone6, iPhone6Plus-iPhone6Plus, iPadAir2-iPadAir2, iPadAir2Cellular-iPadAir2Cellular, iPadMini3-iPadMini3, iPadMini3Cellular-iPadMini3Cellular, iPodTouchSixthGen-iPodTouchSixthGen, iPhone6s-iPhone6s, iPhone6sPlus-iPhone6sPlus, iPadMini4-iPadMini4, iPadMini4Cellular-iPadMini4Cellular, iPadPro-iPadPro, iPadProCellular-iPadProCellular, iPadPro97-iPadPro97, iPadPro97Cellular-iPadPro97Cellular, iPhoneSE-iPhoneSE, iPhone7-iPhone7, iPhone7Plus-iPhone7Plus, iPad611-iPad611, iPad612-iPad612, iPad71-iPad71, iPad72-iPad72, iPad73-iPad73, iPad74-iPad74,
  • Supported Languages: Arabic; Azerbaijani; Bulgarian; Croatian; Czech; Danish; Dutch; Flemish; English; Estonian; Finnish; French; German; Greek; Hebrew; Hindi; Hungarian; Indonesian; Italian; Japanese; Korean; Latvian; Lithuanian; Malay; Bokmål, Norwegian; Norwegian Bokmål; Polish; Portuguese; Romanian; Moldavian; Russian; Chinese; Slovak; Slovenian; Spanish; Castilian; Swahili; Swedish; Tagalog; Thai; Chinese; Turkish; Ukrainian; Urdu; Vietnamese;