American Airlines

American Airlines

(12398)
Price Category Version Released Last Updated Size Compatibility Age
Free Travel 5.8.1 Jul 26, 2010 Aug 13, 2018 196.9 MB iOS 10.0 or later 4+
Download_on_the_App_Store
New in version 5.8.1

To make our app better for you, we make ongoing updates to improve your experience. Thanks for choosing American Airlines.

We’ve made it easier to find and purchase reservations on hold, redesigned the AAdvantage account summary and introduced new account features:
• Promotions – See available promotions, register and track your progress
• Wallet – View award miles and upgrade balances

Description

With the American Airlines app, you’re covered with the information you need exactly when you need it. Curious about traffic to the airport? Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is located? All of this info, and more, is available at your fingertips.

- Dynamic home screen: Knows where you are in your travel journey and gives you easy access to the right tools at the right time.

- Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way.

- Flight updates: Get the latest flight updates by simply retrieving your reservation and allowing American Airlines to send notifications to your mobile device.

- Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club lounge or get directions to your connecting gate.

- AAdvantage® account details: Review all the details of your AAdvantage account right from the app. Not an AAdvantage member? Sign up today.

- Upgrade your seat: Request and purchase upgrades with ease. Want to see where you are on the list? The app displays the upgrade standby list within four hours of your scheduled departure.

- Seat selection: Select or change your seat within the app. Just pick the one you’d like and change it on the spot.

- Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your final destination.

- Save your reservation: Your recently viewed reservations are automatically saved in the app so you can easily grab the details for your next flight in seconds.

- Quick interactions: The American app utilizes 3D touch and is Apple watch compatible, giving you quick access to the most important info.

- Wi-Fi access in the air: Don’t forget on flights with Wi-Fi, you can use the American app and aa.com at no cost.

There’s a new group of flyers out there – The World’s Greatest Flyers. They know that having the right travel tools contributes to a great experience.

New with iOS10, the sky’s the limit with the American Airlines sticker pack! Let friends and family know that you’re traveling, headed to the Admirals Club® lounge to take it easy before taking off, snapping photos at 30,000 feet or that you’ve arrived.

Contact Us: 1-800-222-2377

iPad Screenshots
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Reviews
Country:
Can’t complete the sign in process
delayed in Memphis on 8/20/2018
I tried to sign up and got thru the whole application 3 times but the app won’t let me submit. It won’t let me choose a state...just an error message that says its populating states for the first time and then it times out. Wasted 20 minutes of my time and had to sign in as a guest
Does not function on my iPad
4thefamily on 8/20/2018
I use the Delta app, Southwest app, and United app to book my flights, make up dates, change seats, ect....I am unable to do any of those functions on the American app. I just had to log on to the website to book my flight. It just continues to freeze up
Horrible compared to others
Framnkrylez on 8/19/2018
This app pales in comparison to Delta, United and some of the others. Boarding passes can’t be viewed from the app, they have to be added to wallet. Finding seats, etc is a hassle. I tried multiple times to PAY for an upgraded seat only to be rejected when hitting submit saying the session had expired. No ability to check in and indicate you have checked bags. Finding reservations is a hassle by requiring a record locator (which is called a confirmation number on every other document - I guess they just expect you to know). This app is in dire need of an update!
👎👎AA- WORST WORST WORST! So Sad
Coach Teddy on 8/19/2018
It’s amazing how bad American Airlines runs a business. Awful. First negative review I have ever given any company for anything. That’s how bad it’s gotten at American. 👎👎👎👎👎👎
Gotta be kidding - 3 gate changes 9 Delays
2aussies on 8/19/2018
Sitting at Denver airport now with 3 gate changes and received 9 emails on delays. Good thing we planned our international flight the next day just assuming something would happen. Unfortunately United nor Southwest goes to DFW from DEN. Never again American Airlines. 🤬
Other airlines do this sooo much better
Radio days rocked on 8/19/2018
This app is clunky and unreliable. Sometimes it doesn’t even acknowledge that I want to add text. I won’t depend on it.
Non - revs are out
landays on 8/19/2018
I’d like to see my non-rev reservations in the app
3 years in a row this airline delayed
mac yassa on 8/19/2018
So sorry to didn’t recommend at all
Still weak
DB. 34 on 8/19/2018
Watch app now lists trips, which is better than before, but it crashes every time you try and tap on one. So the app is still useless, along with the iPad app that can no longer book flights.
Worst app evet
Tildejac on 8/19/2018
I cannot even type my payment in fast enough before the seat map times out. Why can't I just add this to the app and select it when I upgrade a seat. Now matter how fast I type it will not save my info even when I select it to save it. One crap app if it will not even let you easily buy stuff. You should fire your app team, isn't selling one of the main purposes of an app?
Super helpful
sabricast on 8/19/2018
These app made the process of flying with American so much easier. I check in through it, have all the flight information I need, when a flight got delayed I was able to easily change my reservation through the app in 2 min (when the waiting time to try to do it over the phone was 12 min). It has been so helpful! I have only the United app to compare it to, and the American Airline one is so much better and user friendly.
Does what it needs to do
Happyabc456 on 8/18/2018
Book flights. Get notifications on flights. All I need it to do.
Complete Garbage
Dreyden_Brown_ on 8/18/2018
The app crashes half the time, to sign up or aadvantage you have to put in your address but it doesn’t allow you to put in the state you live in because it says “please wait, populating states/provinces for the first time” then the window crashes and won’t let you put in your state. Plus if the app does work which is a miracle it’s slower than a turtle stuck on its shell. Pro tip: don’t download ever!
Doesn’t Work
Deeply Disappointed in Dallas on 8/18/2018
Their update ruined the iPad version. You can no longer book a flight or check flight status...the links do not work. 8/18/2018
Terrible app
Jklhgdfuvg on 8/17/2018
Trying to book a flight with points is like going to the DMV. Actually I’d rather go to the DMV. If my company didn’t pay for my flights I would never fly your company. You don’t appear to care about your consumers in so many things you do. This is just another example.
Terrible
CSOQ on 8/17/2018
Lo peor para volar en Estados Unidos The worst airline in United States
Below standard
Fresh douggie on 8/17/2018
Updates not in real time. Don’t count on it!
Worst Airline App I’ve Used
djocpwufiwnofkrn on 8/17/2018
Difficult to navigate, doesn’t refresh quickly, and has no mobile boarding pass available (not that I’ve been able to find)
CAN’T LOG IN
Loca_83 on 8/16/2018
I’ve tried for several month of traveling all over the US, and this app won’t let me log in. When I log in on the computer, it lets me, which means that my account isn’t locked. App is for convenience and it doesn’t seem to work. Very disappointing!
I farted
hi4444444444 on 8/16/2018
Farted says simiy mreeeeeeeeeeeeeebo
Worst of all airline apps
natornator on 8/15/2018
I can’t stand having to use this app it is truly awful, and with each update even worse.
Recent update broke something
Andrew WL on 8/15/2018
The app now almost always crashes when I attempt to refresh an upcoming reservation. Never had that problem before the latest update.
No award Ticket search
ybl1 on 8/15/2018
The only one airline app without award ticket search. So bad
Dumbed Down for what reason?
Clarky78 on 8/14/2018
I cannot now look at my points activity on the app or link through to the website. I can’t imagine why you would want to remove functionality from the app that people use regularly. 8/14 Update : lowered rating to 1 star as the new update continually crashes.
Very mediocre
BamaMan1995 on 8/14/2018
This app is very basic. The main thing I hate about it is the fact that there is no way to search for flights and see how many points it costs to fly instead of currency. I am looking for a flight and wanted to use points but there is no way to see how many points it would cost. If you want to book a flight on points you have to go to the actual website. Very inconvenient. App is almost pointless if looking for flights using points.
Doesn’t work
ruby traveler on 8/13/2018
I’ve been having trouble with the app for weeks, but today at airport, I could not access my boarding pass, and right now I can’t book a flight using the app. Is there some bug? Please help! Thanks!
AA App
yosemitej on 8/12/2018
Totally useless and unintuitive. I get an email suggesting I choose an in flight meal. After tedious input of my reservation number and going through layers of information the system is down and can’t process any further information. Total bs.
It was great!
sydam1 on 8/12/2018
I haven’t taken a plane for a very long time and I found everything with American Airlines to be great. I loved using the app and I found it very organized and easy to use. It was very easy to see my connections, how long I would be waiting , etc. I had a great experience overall.
User Interface Needs Improvement
jsc77908 on 8/12/2018
Not easy to make changes to reservations like other airline applications. Also no ability to prepay for checked bags.
My newest app and fail!
Meana78 on 8/11/2018
I just downloaded this app for my flying adventures coming up this week and I can’t even get past registering as a member. The app got stuck trying to load the address state and I couldn’t move forward. How disappointing since I gave it a chance after all the 1-star reviews.
Terrible way to book an award miles ticket
Diagger on 8/11/2018
The app instead of having a simple way for booking an awards mile ticket just redirects you to the website and does it there with that horrible interface that they have. Sloppy work from the developers of simply connecting the website to the app instead of creating a good interface and an experience for the user.
Really Bad
MacYokeOfOpression on 8/10/2018
By for the most cumbersome airline app. It’s bad enough on its own accord but when compared to Delta or United it’s actually sad how little attention they’ve given this vital part of today’s travel.
Horrible app for much needed help!
Doom223 on 8/10/2018
App keeps crashing and not easy to maneuver around!
It doesn’t know which version it is.
proberts on 8/9/2018
I used the American Advantage app for a couple years, but haven’t lately. I always update apps even when I haven’t used them lately. When I tried to login to the most recent update it said I needed to update to the latest version. HELLO!!! I just downloaded it from the App Store. It IS the latest version. I’ve tried three times, even going so far as to remove the app, and each time it says I must update. Basically, it is useless in its current state. Since I’ve never had this occur with any app before I assume it is the AA app that is messed up. I’ll be deleting it permanently.
Usually not correct
brendamccr on 8/9/2018
I had seats changed multiple times coming back from Europe & app was always incorrect. Showed my phone at check in & AA had changed our seats, which was not reflected on app. Got upgraded on a flight to HNL yesterday & app still show me in 12D.
Buggy
ccprez on 8/8/2018
Tried to use it to enroll and it will only let me enter the current date for my birth date. Guess I will have to wait until my birthday to join!
Annoying
dyspepticus on 8/8/2018
Need app to get inflight entertainment but it takes so long to download that you have no hope of getting it once you board and learn that you need it.
Easy!
Dnot84 on 8/8/2018
The American app is easy for me to use- I’ve had bad experiences trying to navigate around clunky airline apps before. It’s frustrating to stand at the kiosk trying to unlock whatever secret code I need to use an iPhone app that looks like it is basically just a webpage from 1999. This app, though, presents the ticket search and check in features in a clean, usable way for me. I don’t typically fly American, but this time around my tickets were cheaper and the app is super helpful, so... here’s hoping their app team doubles as the flight crew in Phoenix!
App doesn’t work?
Constgirl on 8/7/2018
I have an iPhone 7 with OS 11.4.1. I’m up to date. When I try to open the app it seems to open and then in a flash it closes itself. Not sure why. I just want to check in and get more boarding pass! I agree with the other reviewer...LOVE Delta’s app, it always works and works well. I don’t fly American often due to my work territory, but when I do things don’t seem to go well. If I could give a 1/2 star for American actually having an app, I would.
Reward Booking Not Exist
The US American on 8/7/2018
I tried but could not find how to check flight booking with my reward points. Other apps such as United, Delta, or Southwest are straight forward, you check a box and voilà, done! Here on this app, I am not even sure the option exist. Now, all the tech experts out there may come on here and show me how to do it. They would tell me to go on Page A and turn Preference B on and go back to unclick Box C. And it may work. But does it have to be so? Sure everybody can live with one leg, but it doesn’t mean you want it giving the choice. AA App just limbs around with one leg and hope you’d be fine with it.
Needs improvement
the toxmeister on 8/7/2018
Most of the time I get an error message saying I’m not connected to the internet. Funny how all my other apps work so obviously I am. This bug really needs to be fixed.
So many bugs in this app
Nashres25 on 8/6/2018
Can submit enrollment even after 20 attempts
How do you book award travel?!?
Frankphotos on 8/6/2018
No easy way to book AA Award travel. Can’t find option to show awards for flights. Finally dig down menu and found a link only it took me back to the main page without an award option. Ugh!
Now I remember why I don't use this app
BlickTX on 8/6/2018
Updated 6Aug2018. I wanted to fly in October. I had tossed this app, but still like AA. Still don’t like this app. Clunky - yes. Non-intuitive - absolutely. Hire some programmers or farm it out, just get it right next time. It's Tuesday and I need to check a flight for Thursday. In my old age, I had forgotten why I didn't have an AA app. Always was my favorite airline, but health kept us from flying for a couple of years. A clunky, non-intuitive, basically useless piece of code is offered. The programmers either aren't using iPhones or the don't care that the end users have better apps available. Removing - again - and hoping someone at AA actually reads these reviews.
Wonderful!
Sunshine2too on 8/6/2018
I just got this app for my last trip. Checked in using my phone. Tickets in my IPhone wallet. Updates for gate changes and seating. Best app for travel!
Can’t sign up
trashketballer on 8/5/2018
Says I’m making a duplicate reservation fly southwest or American
Good app with a little room for improvement
JMo40 on 8/4/2018
Works great—could be better by including info on the nearest TSA Pre security checkpoints
Better and better
Travel actuary on 8/4/2018
This app keeps getting better. Love the ability to check your status progress-EQMs and $. Wish it allowed meal selection for first class. Don’t use it for booking.
I have frequent problems
Italy read on 8/4/2018
Just not very good. Probably less about app design than problems with AAs system.
Acct Creation is Broken
Chris Sukovich on 8/4/2018
The submit button on the account creation form does not work.
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