American Airlines

American Airlines

(11717)
Price Category Version Released Last Updated Size Compatibility Age
Free Travel 5.7.2 Jul 26, 2010 Jun 18, 2018 196 MB iOS 10.0 or later 4+
Download_on_the_App_Store
New in version 5.7.2

To make our app better for you, we make ongoing updates to improve your experience. Thanks for choosing American Airlines.

Description

With the American Airlines app, you’re covered with the information you need exactly when you need it. Curious about traffic to the airport? Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is located? All of this info, and more, is available at your fingertips.

- Dynamic home screen: Knows where you are in your travel journey and gives you easy access to the right tools at the right time.

- Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way.

- Flight updates: Get the latest flight updates by simply retrieving your reservation and allowing American Airlines to send notifications to your mobile device.

- Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club lounge or get directions to your connecting gate.

- AAdvantage® account details: Review all the details of your AAdvantage account right from the app. Not an AAdvantage member? Sign up today.

- Upgrade your seat: Request and purchase upgrades with ease. Want to see where you are on the list? The app displays the upgrade standby list within four hours of your scheduled departure.

- Seat selection: Select or change your seat within the app. Just pick the one you’d like and change it on the spot.

- Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your final destination.

- Save your reservation: Your recently viewed reservations are automatically saved in the app so you can easily grab the details for your next flight in seconds.

- Quick interactions: The American app utilizes 3D touch and is Apple watch compatible, giving you quick access to the most important info.

- Wi-Fi access in the air: Don’t forget on flights with Wi-Fi, you can use the American app and aa.com at no cost.

There’s a new group of flyers out there – The World’s Greatest Flyers. They know that having the right travel tools contributes to a great experience.

New with iOS10, the sky’s the limit with the American Airlines sticker pack! Let friends and family know that you’re traveling, headed to the Admirals Club® lounge to take it easy before taking off, snapping photos at 30,000 feet or that you’ve arrived.

Contact Us: 1-800-222-2377

iPad Screenshots
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Reviews
Country:
Usless
G-Kris on 6/20/2018
It keeps asking me to update to the latest version but there is no such thing. It won't let me log in or anything.
Can’t Sign Up
ToriWho on 6/20/2018
I’m trying to join the AAdvantage, but I get thru the entire application form and it won’t provide the list of states. I keep getting this message that “states and provinces are still populating”. It’s been like this for days. Tough to take advantage of this app if you can’t become a member.
Crashes on launch
silverlight99 on 6/20/2018
Can’t even launch on my iPhone X latest iOS. Crashes within 1 second.
Quirky, clunky, non-intuitive
srl65 on 6/19/2018
Hardest-to-use airline app I’ve tried among several. Twice as many steps to Boarding Pass as others. Never did find entertainment available on my flight. App needs overhaul.
Broken
Moneka1 on 6/19/2018
When I recently booked a flight with the app, it did not show automatically. I had to add the locator number and the flight info does not show on the Apple Watch app. It says to add but it is already added. The Apple Watch app DOES NOT UPDATE ANYMORE. .
Doesn’t work
lsligh on 6/19/2018
The app doesn’t recognize flights that I’m taking today and keeps giving me my boarding pass for flights yesterday. The information for finding food in airport terminals is also completely inaccurate so do not rely on it. Fix your app American Airlines! Until then I’ll stick to Southwest.
Crashes on start
morgoth_lord on 6/19/2018
After the last couple of updates the app now crashes on start. Basically is useless.
Apple Watch - Keeps saying look up flight on iPhone
lunksmoo on 6/19/2018
My app on the Apple Watch keeps saying look up flight on iPhone? I’ve looked up flight in AA iPhone app, in Safari, in wallet, nothing happens. Where do I look up my flight?
Version 5.7.2 Does Not Work
John Rozsnyai on 6/19/2018
This version was updated today and no longer will access my trips and denies access to my account; although, it does appear to be logged into it. The 5.7.1 app on my other phone continues to work fine.
Updated review. Improved to 4 stars
AronDan on 6/19/2018
The only thing left for me I would really like to see is better integration of codeshare flight info. Even if pushing the user via web to the other airline check-in isn’t available, at a bare minimum AA needs to provide with top level details the info needed to lookup the flight on the other airline’s website (not just show the AA code but also the airline partner’s). This is a big annoyance without it.
Cant even make an account
thisrllysuckslikeicanteven on 6/18/2018
There’s a glitch here I think. Im trying to make an account but it won’t let me because the phone number I’ve entered in isnt 10 digits. Except the problem is, it is 10 digits and it IS my phone number so I’m not sure what else it wants me to do about that.
Useless App
Robosports on 6/18/2018
This app is far behind any other app. Still uses secondary apps to even get all your info. Why do I need to export my boarding ticket to passport? Not enough information and having to use alternate apps to navigate airports. If your flight is canceled, your info disappears. To be call the largest airline in the world with old junky filthy jets and a useless app is pretty sad. This airline was the worst mistake ever and I fly over 150 flights on Delta. I get all my info in one app all the time. Plus Delta now offers free messaging via WiFi while in the air. You get what you pay for. AA is just a cheap airline with poor service.
Garbage
Joseph Fletcher on 6/18/2018
This is a one star review because of the Apple Watch app. Simply put, it doesn’t work. The only way to see anything in the app, is to add a trip in the iPhone App. I’ve added two in the last two weeks and even updated the app and the Apple Watch app still doesn’t show anything. Don’t offer the app if it doesn’t work.
Fix the watch complication, earn five stars!
Anthony_RC on 6/18/2018
This is my favorite watch app. When it works. The complication frequently fails to update, sometimes showing flight information from three trips prior! Removing and adding the complication often fixes it, but not always. But now even the watch app itself has failed to update for three weeks and three flights in a row. "Look up your trip on your iPhone and we'll add it here." I did. No change. Rebooting the watch had no effect. Nor the phone reboot. Uninstall and reinstall of the app on the phone also did nothing. I clicked on the app support button in the app store. It brought me to a generic AA faq! Not even watch specific. No way to share this write up there. So I have no cove but to provide a bead Reggie instead. My most useful app on my watch... Useless. I will bump this back to four stars if they fix the watch app. Two stars until then.
Cool App👌
Sri Satya on 6/18/2018
with great new features - Wireless Entertainment access made easy - > Home screen - Slide up menu from Bottom - Now that you can access movies on flight Yeyyy!!!!
Difficult to book reward flights!
Sharkswave on 6/18/2018
The app makes it extremely difficult to book flights using miles. It’s just as difficult to book reward flights on the full website. Please improve on this. Thanks.
Sign Up Dosen’t Work
ibjects on 6/17/2018
I tried signing up but it keeps saying a valid phone number is 10 digit and I am putting a valid 10 digit number. Worse error handling ever.
Could be good
dragons06 on 6/17/2018
Apple Watch complication stopped working.
I loved this app until I got my Apple Watch
twade1 on 6/17/2018
On the iPhone or iPad this app is great, but on my watch, I get a message that reads, “Look up your trip on your iPhone and we’ll add it here”. I’ve looked it up countless times, I’ve uninstalled the app at least twice from iPhone and watch. I’ve rebooted both devices. All are no help. If the data won’t be there until check in, then say that on my watch. If that’s not the case (I’ll know in 3 days time), then fix the app. BTW, I’ve flown well over ½ million miles on AA. How about some answers? Thanks. Update: Day of travel here and still same message. Am I the only one? Fix this please.
Well this is disappointing
Socalaaron on 6/16/2018
Perfectly good app updated and now it doesn’t appear to work. Oh well.
App not working
DL1977Leonard on 6/16/2018
My app no longer opens after the latest update.
Miles
JuanMariscal345 on 6/15/2018
Why can’t we use our miles to book flights on the app?
Does not let you book a flight.
CPAC premier on 6/15/2018
Nice app, until you want to book a flight. It doesn’t let you do that and it no longer sends you to the AA website.
No longer works on my apple phone
Josie Jagger on 6/15/2018
Many others with same problem and empty promises from Dev team for a fix. Used to be great.
Crashing after update to 5.7.1
MLJ DC on 6/15/2018
Worked fine until update on 6/12/18. Now the app won’t open; crashes immediately.
What happened!?
Rutty79 on 6/15/2018
This app use to work wonderfully but now it won’t connect to my iPhone. I fly American because of how well the technology works but according to most postings, the Apple Watch app doesn’t work with this update. I hope you can resolve this soon!!
Latest version crashes upon opening
Emerson. on 6/15/2018
App won’t get past the first screen before crashing out
Worst airline app
JR and Glenn on 6/15/2018
I have the most trouble with this airline app. I have deleted and reinstalled serval times on my iPad. When I press book a flight nothing happens. When I press flight status nothing happens and finally and will come up. When flight status does come up and I click on the flight number I get very basic information not even aircraft type or where it’s coming from. United‘s flight information is the best.
Need to add paying for checked bags
Phatfly on 6/15/2018
This app needs to be a complete replacement for your kiosks at the airports. This app doesn’t allow you to pay for checked luggage.
PNRs
isaior on 6/15/2018
When will you allow non-revs to add their PNR and see the standby list from within the app - without logging in - like all the other airlines? When will you expand your 3D touch menu to include Flight Status?
This App is terrible
Sxvidrin1 on 6/15/2018
I can’t even get registered with this APP. It is way too sensitive. Ever time I try to accept terms and conditions it flips to the website. This needs to be fixed.
Doesn’t work
Asmitty1 on 6/14/2018
I’ve got my confirmation code and when I put it into the app it says my trip can’t be found, to check spelling etc. I can go online to the website and put on the exact same code and it will bring up my trip. App needs to be fixed so it will actually work.
Nothing showing on Apple Watch
Rump863 on 6/14/2018
With the latest update, all my reservations are gone. The phone app has everything, but the watch is not syncing. I’ve done all possible remedies but nothing happens. Rookie move developer!!!!! No excuses yet total BS.
Love the design
MyTunes1 on 6/14/2018
The app is beutiful, and intuitive
Update broke Apple Watch function
appinion on 6/14/2018
Version 5.7.1 broke Apple Watch functionality. Confirmed this with other users. App support only accomplished non relevant excuses and put me on an endless hold.
Horrible App
Addicteduser on 6/14/2018
This is a horrible app that is completely useless. It is not user friendly and it does not provide any advantage over using the online website.
New update is bad!
rich2112rich on 6/14/2018
I updated this app and it caused my speaker to not work. Also, no one could hear me when I made calls and you cannot hear anything when you make a call. I deleted the app and everything went back to normal. PLEASE FIX! I have a trip coming up!
iPhone App works well. Watch App not syncing
Scott-DH on 6/14/2018
iPhone app gets the job done. Testing appears pretty weak for the Apple Watch.
Doesn’t work!
Roobars179 on 6/13/2018
I can only get the initial screen on my iPad and then it crashes and is unusable. Works well on the iPhone, and is pretty useful.
Make available for Amazon Fire
jonscott23 on 6/13/2018
I like the app but I really wish it was available on Amazon’s Fire tablets so that I could access AA’s entertainment suite in-flight from the device.
can’t log in
BoB's World on 6/13/2018
confirmed that the credentials being used work on the website but not to log in to the app.
Non user friendly
Savannahcookie on 6/13/2018
This app so far has let me do nothing that I need to. I can’t even change my birthday. The interface is terrible.
Will not open
Ktkyblue on 6/13/2018
Crashes as it tries to open on apple se. maybe an apple update that caused it but unusable at this point
Crashes immediately
HH22HH22 on 6/13/2018
Stopped working with most recent update.
Hasn’t worked on watch since I installed iOS 11.4
jerry92648 on 6/13/2018
Hasn’t worked on watch since I installed iOS 11.4
False Information shop around
C-F-H on 6/13/2018
Fly with more trusted carriers. This app is buggy and customer service is horrible. Hidden fees usually mean tons of issues.
Never updates
kk31855 on 6/12/2018
This app is very unreliable for future reservations. My flight time has changed 3 times since I booked it many months ago. The app never updated the changes. It still shows the original time. Not much help to me
App won’t open-
mmmkmmmmmmmmmmm on 6/12/2018
Cannot even open the app and it’s up to date
Still no reward booking
arting818 on 6/12/2018
Every time an updated app comes up, I keep saying this time they must have added “Redeem Miles” option. Still no....
Unable to change search criteria
Jmhrmt on 6/11/2018
The app only shows results for business/first class. The selection drop down only shows that option. It is not in my profile to only search that way. Also there is no way to go a multi city itinerary.
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