HauteLook | Nordstrom Rack


Shopping Lifestyle
This version of the app is not recommended   
Current Version (20)
All time (16244)
App last updated Nov 13, 2017
New in version 4.7

- Users can now shop without having to create an account.
- Users can view product ratings and reviews.
- Bug fixes and improvements


The reimagined HauteLook App for iPhone and iPad, now including Nordstrom Rack!

We’ve redesigned our app to give you even more of what you love: style and savings. Shop HauteLook’s exclusive, limited-time sale events at prices up to 75% off, plus Nordstrom Rack’s amazing catalog of the hottest brands—all from a single app. It’s twice the style and double the fun!

App Features:
* 2 Stores, 1 Cart: Shop the best of HauteLook and Nordstrom Rack using one shared account.
* Easy Checkout: One simple checkout makes it effortless to shop and buy.
* Store Locator: Find your nearest Nordstrom Rack location and see what’s in store.

Enjoy free shipping on orders over $100 and easy 90-day returns by mail or to any Nordstrom Rack store. Download the app now!

At HauteLook, every day is a new discovery. We’re your destination for limited-time daily sale events featuring the top brands in women’s and men’s fashion and accessories, beauty, kids’ apparel and toys, and home décor. The best part? It’s all up to 75% off. New events start every morning at 8AM Pacific. Join for free today and let the savings begin!

iPad Screenshots
iPhone Accessories
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slipperygiraffe on 12/14/2017
Coolest thing ever. Wish I knew about this app sooner.
Nothing will load
Muichi04 on 12/13/2017
I can’t use the app because nothing will load. I would spend tons of money if I could get this app to work...
The app doesn’t work.
ohsweetsarah on 12/13/2017
Use to love this and shop here all the time. But now the pics don’t show up. I go to the app and then click on home and it shows the categories but it never loads them. It is frustrating really.
Veteran user
Onyarosa on 12/10/2017
I’ve been shopping on the HauteLook app for 3 years. It’s been great up until now. It’s laggy, loads very slowly, almost like a dial up connection speed. Please fix this! I’m prepared to delete it.
Wrong item!!!
1Kiss on 12/3/2017
I'm not happy with this site and I'm seriously contemplating closing my account. Customer service was not helpful at all. I received something totally different than what I ordered. Not only did I have to wait for it, now I have to take time out of my schedule to return it and search for it in my size. The item was purchased for an event and now I have to go on a dress hunt when I purchased the dress I wanted! Get your quality assurance/inspections together!
Current problems
MonicaMacareno on 11/16/2017
Usually the app is great but lately, for about 2 weeks now, it is not working at all. The app won’t load. Nothing will load. I thought it was my phone so I rebooted it & updated it to the new iOS & nothing. I hope this issue is fixed ASAP. If not I’m going to have to find another place to shop especially now with Christmas being so close.
MyMr.101 on 11/16/2017
Love shopping online coz it’s stress free but it is unfair that Nordstrom Rack is saying free shipping on order but after asking why I got charged for shipping even when my order was more than 100, one of the representative was saying bcoz my package is more than 5lbs. Is it true that the package must be less than 5lbs to get free shipping? I asked her multiple times to make sure it’s not the package but the item must be less than 5 lbs but she keep saying the package.......which is nonsense
Fix it
Spain m on 11/16/2017
Your new update keeps shutting down. Please fix it
App not loading properly
Chasems on 11/13/2017
November 13th and it's not loading properly can't see the page for the sale on uggs... so frustrating. I guess the Update did the opposite of helping .
cico7319 on 11/11/2017
So disappointed with Nordstrom yes, Nordstrom's HauteLook.... They were so rude and wouldn't return my items that are still brand new. Now, I know why I shop more at Macy's and I'll keep shopping at Macy's. I could see if I abused the return policy but I rarely return anything. Grade F------! I thought Nordstrom was suppose to be a class act!
Love it
Pooda F. Baby on 11/9/2017
Add ability to tag “favorites” please!
Nuña Biz on 11/8/2017
I have tried 2 separate orders through HauteLook. This recent time, I ordered multiple items that were stated to ship in 1-3 days. I was charged twice and called customer service. After 10 min hold, was told that 1 charge would be refunded and there was no issue. 4 days later my items were still in ordered status. I called again. 10 min hold again. The lady said she would look into the issue and placed me on hold. Held another 10 min and then was hung up on. Called back after couple hours and was told that I needed to wait another 5 day. Uh...ok? So much for shipping in 1-3 days. 5th day after placing order...my order form showed refunded and deleted about half my order. I called again (15 min hold) and asked to speak to supervisor (another 10 min hold) and was to,d that they were not available and would call me back. Provided number. 4 hours later received an email from supervisor asking for my phone number. My reply wasn’t able to go directly to her and went to a general email box. Called next day. Held 15 min. Person answered and said they couldn’t hear me and hung up. Called again. Another 15 min hold. Asked for supervisor and was placed on 20 min hold. Was told, ‘sorry...nothing they could do’. And told to just wait for the non cancelled items to leave ‘ordered status’. Absolutely RIDICULOUS waste of time. I don’t know what is wrong with their phone system....but I never have this problem with any other company/person. This is not what I would expect from a Nordstrom company. What an utter disappointment.
Hit or miss
Micarei on 11/7/2017
App is off and on great. One day it loads, the next day nothing. I haven’t been able to get an image to load in three days. I deleted the app in hopes of reloading it on my phone to get it to work but nada. When it does work, I love it!
1995 called...
Dhap10 on 11/5/2017
I love Nordstroms. I love HauteLook. I love the Rack. I do not love visiting 1995, however. And I don’t mean 1995 in the good fashionable sense. I mean 1995 in the dial up internet slowness sense. This app was so great and now I can’t get it to work, like, at all. Pages don’t load, cart crashes, and my cart doesn’t save. I’m running the latest iOS on a new iPhone 7. So sad.
Would not let me use PayPal
hqsodf fg on 11/4/2017
What more needs to be said? Wouldn't accept online or in the app. Not impressed.
App glitches
WendyGeeRN on 9/25/2017
Shopping cart does NOT save the items. What's the purpose of the time limit then?! More photos, item descriptions and specific size charts for clothes needed. I have had to return many items based on the lack of these items. I can't keep doing this.
Easy search
Duke578 on 9/24/2017
Could use a few more photos on some items.
Seamless delivery
Royohmzzz on 9/20/2017
The app is perfect. Shopping is now easier.
Slow Load
bjames49 on 9/20/2017
I used to use this App quite a bit even though it takes forever to get your order but lately it's been loading awfully slow. So slow to the point I just give up.
Grannynana on 9/8/2017
Love this app and it is addictive seeing that l see it and open it weekly!!!
Great shop, great app
Dyndhrxutxtikgxtxmgxjyc on 9/3/2017
Almost everything I own I got on Hautelook. Best bang for your buck, best selection, and a really easy user experience on the app. I'm a loyal customer.
Sallie13 on 8/29/2017
I get absolutely everything l need here, from jeans and tees to shoes and socks. Bras and panties to makeup and shampoo. Tech accessories to watches. Bedding to gorgeous lamps. Pricing is great, and l don't shop anywhere else! Thank you Hautelook!
Stuck shopping cart
KellyGirls on 8/24/2017
I am really not an app person, but I decided to give this a try because I was not able to use a computer and I wanted to take advantage of an event sale. Easy download and very simple to figure out the basic functionality. Regarding the 15 minute time limit that has absolutely nothing to do with the app. If you go to the website you still have only 15 minutes to check out or you potentially lose the items in your shopping cart. My complaint is that after adding approximately six items I went to check out. It kept telling me one or more items is no longer available. I scroll repeatedly through my shopping cart rather frantically as I know my time limit is expiring soon. No where can I see that one of the items is no longer available. I repeatedly tried to check out and I'm told the same thing. One or more of your items is no longer available. I go back to each item click on it and look to see if it's available. It shows everything I have is available so I have no idea which one to delete. I don't want to delete them all and start all over again and risk not being able to get my stuff. I resort to going to the actual website, login, find my shopping cart, go to check out ,and automatically the item which was indeed no longer available is deleted. Boom! Check out complete. This is a major program issue with the app and they need to fix it
Good app...need to increase checkout time
Bembes on 8/22/2017
I like the app. Easy to use. Great prices. The only gripe is that once you place an item in the cart, you ONLY have 15 minutes to check out. So you better finish your shopping quickly.
MsKeyonaJones on 8/18/2017
Love the items. But you expect me to shop online in 15mins?...and i cant even save items for later. Should give longer shopping cart time or a option to save for later.
Addicted :)
B24709 on 8/17/2017
I love this app and this site! It's my new obsession and I love saving so much on everything! :)
I love hautelook
L'Boaz on 8/14/2017
The best site to buy!
Worst APP EVER! Don't buy off this app!
Yvette Sterling on 8/9/2017
Drained my gift card several times... they mail you back a gift card when it happens... they billed my Nordstrom debit card... I cancelled the order and they stopped shipment of items... never finished the credit! I hate .com their technology needs get out of the Stone Age.
Good deals but never loads properly
Steve Fasho on 8/8/2017
The deals and items for sale are great, fat shipping, and good selection. Only problem is the app does NOT load more times than it loads properly. Sometimes for days at a time. It's frustrating. Good deals, bad app itself.
I love hautelook
russagg on 8/5/2017
I really do. I attend to it every day and I can't stop thinking about it :-)
Jokerswagg617 on 8/4/2017
This new app presents all the available items making it an overwhelming experience.
Why did I have to find this app?
Naughty mommy on 8/4/2017
I think I'm going broke! But I look hot!
Fantastic Website for Shopping
wiredmetal on 8/3/2017
I've used HauteLook for years now and have never been disappointed. Excellent value on name brand clothes, makeup and household goods. Easy return if you are unhappy with your purchase or need a different size. All the customer care people seem as though they received training from Nordstrom because they are so polite and eager to help. I hope you enjoy this app as much as I do!
Not what it used to be.
Lentiggini1 on 8/3/2017
The app has changed to be more like a Nordstrom Rack app than daily deals which is extremely frustrating. If I wanted a Nordstrom Rack app I would download that separately. Also, I go to see the daily deal and the products are a mix of men and women's; extremely frustrating. There also personally haven't been any designers recently that I felt was worth the deal, unlike a year or so ago when every day was amazing. Instead of moving the app forward and making great changes it's become worse than when it started somehow.
Love it!
Maricsa204 on 8/2/2017
Good quality and good service.
Great prices! Terrible app.
Evettejo on 7/30/2017
I was very impressed with this app, the design and the discounts are amazing! But after several attempts to pay, the app would not let me use my card or my pay pal account. Just an error message. Now I am afraid to go any further with fear of repeating charges to my card. Kind of useless if you can't pay for anything.
Lindsayluvslevi on 7/28/2017
Love it ! I can't believe the discounts, I would never be able to afford this stuff without this app.💜
Roxie Bull Dog on 7/15/2017
Cannot open the app... On my ipad. I have shopped this site for years.... Now it won't allow me to shop or download the new version! Please fix it.
carmen69ward on 7/14/2017
If you are like me.... We have been sent hundreds if not thousands of shopping sites. This one is one of the BEST!! Ultimately it is Nordstrom, so you are guaranteed this is not some knock off site made offshore with ultimately a NO return process. Great quality, in style right NOW and AMAZING PRICES. You do need to look quick and BUY!!
So slow!
Melymell1 on 7/13/2017
The new update is so slow I don't know what's happening I can't even shop, I'm sad.
10bre10 on 7/8/2017
If you're about to purchase an item the item should never leave your cart while you're looking for your wallet. This is the only app that removes item during your purchase. Having to remove everything just to add them back is extremely poor service.
Fabulous Darling!
Stephuhnator on 7/6/2017
Love this app!
Rating Based on App Functionality
DZBJAM on 7/4/2017
I do love my HauteLook and have been a dedicated "addict" since my days working at Nordstroms, shamelessly introducing my "habit" to many friends and clients alike as it too became their daily addiction....but I digress, I decided to FINALLY leave a review about how frustrating the APP itself has become, running slow is not even the problem although sluggish might be a better word to use when it does actually Load a picture, and usually that's just the first image, commonplace is that the other images don't load and/or they take so long that after a couple times of this, you give up and just click out. And more often than not now, whole pages won't even load. It's just leads to a frustrating user experience, far from the enjoyable one it used to be. just to add context, this is the case regardless if I am on wifi or not....so I hope with all the updates that seem to be pretty consistent with this APP, that your developers will take head in improving this issue.
Warrior mom3 on 7/4/2017
Great site where I have found great deals.
Love it!!!
Mj 830 on 7/3/2017
So quick & easy! Wish HauteLook also offered free shipping regardless of amount of purchase though. Other than that...it's easy to shop on and fast shipping 👍🏼
Mandatory update?
ohreally125 on 7/2/2017
But now the app is MUCH slower and I have to wait for images to load. And some things never load. Pretty frustrating. This needs to be fixed or I'll have to shop on other websites.
Luv it!!!
Golden gal40 on 6/30/2017
Great app and clothes...
Love it all!
PINK GAL 😜💋💕 on 6/30/2017
Everything is so nice. I love the styles!
Nice things but...
GIANNA ROCKS PINK on 6/29/2017
The site has some really nice things, but the app is kinda slow, S&H is pretty high. I haven't purchased anything because I usually come on the app, find one thing I love, but the S&H was way too high for 1 item so I never purchased it. Hopefully it will be lowered or they will have days with free shipping. If I find 5 items that are impossible to resist I will buy.. if this happens I will update on the S&H, how the products arrived, and so on..
Really slow
tmn36 on 6/28/2017
Takes a while to load a page and I have the latest iphone
Fact Sheet
  • Publisher: HauteLook
  • Category: Shopping
  • Released: Oct 11, 2010
  • Current Version Released: Nov 13, 2017
  • Version: 4.7
  • Size: 55.3 MB
  • Compatibility: Requires iOS 9.0 or later.
  • Recommended Age: 4+
  • Game Center Certified: No
  • Supported Devices: iPad2Wifi-iPad2Wifi, iPad23G-iPad23G, iPhone4S-iPhone4S, iPadThirdGen-iPadThirdGen, iPadThirdGen4G-iPadThirdGen4G, iPhone5-iPhone5, iPodTouchFifthGen-iPodTouchFifthGen, iPadFourthGen-iPadFourthGen, iPadFourthGen4G-iPadFourthGen4G, iPadMini-iPadMini, iPadMini4G-iPadMini4G, iPhone5c-iPhone5c, iPhone5s-iPhone5s, iPadAir-iPadAir, iPadAirCellular-iPadAirCellular, iPadMiniRetina-iPadMiniRetina, iPadMiniRetinaCellular-iPadMiniRetinaCellular, iPhone6-iPhone6, iPhone6Plus-iPhone6Plus, iPadAir2-iPadAir2, iPadAir2Cellular-iPadAir2Cellular, iPadMini3-iPadMini3, iPadMini3Cellular-iPadMini3Cellular, iPodTouchSixthGen-iPodTouchSixthGen, iPhone6s-iPhone6s, iPhone6sPlus-iPhone6sPlus, iPadMini4-iPadMini4, iPadMini4Cellular-iPadMini4Cellular, iPadPro-iPadPro, iPadProCellular-iPadProCellular, iPadPro97-iPadPro97, iPadPro97Cellular-iPadPro97Cellular, iPhoneSE-iPhoneSE, iPhone7-iPhone7, iPhone7Plus-iPhone7Plus, iPad611-iPad611, iPad612-iPad612, iPad71-iPad71, iPad72-iPad72, iPad73-iPad73, iPad74-iPad74, iPhone8-iPhone8, iPhone8Plus-iPhone8Plus, iPhoneX-iPhoneX,
  • Supported Languages: English;