Airbnb

Airbnb, Inc.

(295617)
Price Category Version Released Last Updated Size Compatibility Age
Free Travel 18.33 Nov 10, 2010 Aug 15, 2018 291.2 MB iOS 9.0 or later 4+
Download_on_the_App_Store
New in version 18.33

Further stability tweaks to make managing your listing and your travels as easy as possible.

Description

Unforgettable travel experiences start with Airbnb. Find travel adventures and new places to go faraway or near to you, and access vacation home rentals, new experiences, and places to visit all around the world. Book everything for your trip, or start earning money as a host.

BOOK TRAVEL EXPERIENCES
Go on local experiences led by native experts, whether it’s for multiple days or just an afternoon. Explore Seoul's underground music scene, hunt for truffles in a Tuscan forest, or give back to the community with a social impact experience.

BOOK VACATION HOMES
Choose from over 4 million vacation home rentals across 191+ countries. Search by price, neighborhood, amenities, and more.

POPULAR DESTINATIONS
Experience the beautiful sights & find local guides for the perfect vacation:
• Rio – Explore the birth place of Samba or Hand Glide over the sights
• Paris – Find your fill in some of the best culinary tours and museums
• Barcelona – Discover the cities beauty with guided walking tours

For travelers:
• Book vacation home rentals and travel experiences for your next solo journey, family vacation, or business trip
• Search for last minute travel accommodations or long term rentals
• Save your favorite rental homes, experiences, and places—and invite friends and family to plan the trip with you
• Add experiences and events to your itinerary
• Message your host and get directions to your home

For hosts:
• Share your extra space or lead experiences that showcase what makes your city great
• Update your listing and calendar availability
• Share what’s special about your neighborhood with a host guidebook
• Message guests and manage their reservations

iPad Screenshots
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Reviews
Country:
Totally unreliable
Marecat80 on 8/20/2018
They don’t think second hand smoke nor old rickety unstable bed frames are a safety issue. They allow hosts to discriminate against well and keep money. Don’t use Airbnb. Awful. Use Homeaway or VRBO instead
Excellent hosts!
kittycatkitycatkitty on 8/20/2018
Arrived early and we were able to check in right away. unit we rented only had a mini fridge in it that was clearly stated in information, that we over looked. We were able to look at all units and pick the one we wanted for no change in cost. We choose a different unit and we were very pleased. The unit was very clean and stocked. The view and sounds of river were very nice. Amanda, the host was very sweet, after working all day came and made up all the beds in the new unit for us and was very patient and kind with our children. Amanda showed the children around the property, the fish pond etc. and had her boys set up the fire ring for us and even offered marshmallow for them! A definitely peaceful place to vacation at very low cost! Do not expect luxury but clean, comfortable with beautiful views! Will return.
Hosts are flakey
Dhdhdjejsj on 8/19/2018
This is my first time using Air bnb... I’ve been trying to get a room for Halloween in New Orleans and I’ve had three hosts cancel on me because they changed their minds. They wanted to wait for October to accept requests for rooms so they can charge more money... So I’ve decided to go back to ordering rooms from Hot Wire. Their room are cheap and you don’t get canceled on for no good reason.
Poor Camera Functionality for IPad
No Nickname 59.0 on 8/19/2018
Got everything set for booking a property but can’t get my drivers license on IPad into the photo. Don’t make it a requirement if your app can’t support it.
Useless app. Unable to log in even with support help
Anders0n23 on 8/19/2018
Unable to log in even with customer support help. Why invest in an app that customers cannot use? Web browser works fine though. But the 1star rating is only for the app not for airbnb
Log in
Baleeeu on 8/19/2018
The log in is the worst and is so aggravating . I recently changed my number haven’t used airbnb in a year , now I want to use to rent a place for my mother and the app won’t allow me to log in , it ask for a verification like most apps do BUT why won’t it give me and option to change the number for verification. I logged in directly with my email and it still asking for a verification which makes no sense because it won’t allow you to verify your information in another form . So I had to create an entire new account which with everything going on made me not want to use airbnb and just use the vocational home app.
Vancouver guest family had cops evict us during stay
allannalla1 on 8/18/2018
Here’s the nightmare I experienced recently. I booked Airbnb a month out during a big conference in Vancouver. First I booked at market rate with a complete jerk who demanded I update almost every aspect of my Airbnb profile before he’d complete the booking. After all the hassle of meeting every step, he canceled a week out with no advance warning, leaving us scrambling to find a place in the city (only places remaining were 3x cost). Airbnb doesn’t allow users to leave ratings when cancelled. Plus, had an awful experience with Airbnb customer service where they offered 10% discount on my next booking, only to later back out of that offer. So we booked another place at roughly $600/nt and had the new host call us when we arrived to say the place we’d booked had a scheduling mistake and they wanted to move us to another one of their properties in the city. Long story short the cops showed up to evict us from this new place (apparently the host we had booked through runs a scam of subletting places, not paying the primary leaseholder, changing the locks and renting via Airbnb for as long as they can. The police informed us it was the third time they’d been called to that address in the last six months, always with a different host name provided). To top it all off, when I called Airbnb customer service after the police escorted us (myself, my wife, and our two children under age 5) off the property, I was informed protocol had to be followed and airbnb would be in touch. Not using this service again, highly advise folks to be careful until Airbnb takes measures to prevent this type of fraudulent behavior from happening. It’s pretty simple to validate current standing of ownership/leaseholder status before allowing folks to rent (the fact they haven’t done this yet is more willful than anything and puts the users like us at risk), and holy hell the customer service is awful.
No Maps? No point.
T_rush on 8/17/2018
That is all.
Can’t beat it
appsmatter on 8/17/2018
Simple to use and convenient. My go to for travel before a hotel.
Georgia getaway
Skyla1997 on 8/17/2018
The pictures do NOT do this place justice. I feel very fortunate to have experienced the haven that is Deb & Terry’s home. Their home is perfect for a fun family adventure as well as creating a inspirational spark!
Easy money
Quizbiz on 8/17/2018
Airbnb suggested prices and told me what to do.
Fairytale Castle
Drama mama Eastbrook on 8/17/2018
While I sometimes have difficulty getting the calendar to appear, I’m very satisfied with this app.
Fix the messages
airBnbsuperhostgoals on 8/17/2018
I LOVE air BnB and absolutely adore the app! However, I am a host and 8/10 times my guests have trouble messaging me back and end up having to text me because they can’t respond in the app. It’s so frustrating when it comes to communication and importance of what time they will arrive, etc.
Best way to stay
GXRO43 on 8/17/2018
We this app is so easy to book, what you see is what u get and the customer service is on point,never again I will stay in a hotel muchas gracias....
Easy to use
DJ Eddie Lane on 8/17/2018
Very easy to use and work with. The app is very user friendly
Login with existing account doesn’t work
TeD2D on 8/17/2018
Horrible execution trying to log on with an existing account. The recapha is broken, never loads, and there’s no other alternative to log on. Fix your stupid App!
Great service, crappy app
1828estate on 8/17/2018
I love AirBnb but wished the app worked better. The calendar is always stuck loading, messages don't go unread after clicking on the notification and many other issues that make using the app very painful.
Tabs
SwaggaC on 8/17/2018
I recommend that you allow users to have a tab or provide a bookmark option. This allows users to come back to homes that were possibly booked at the time of a search. I I have seen marvelous places that were booked at the time but would definitely consider if they had open availability in the future. It just seems as though if the homes are not available that day you’ll never see them again.
Airbnb is so easy to use I was actually giggling with delight
Air BNB Boy on 8/16/2018
Airbnb is so easy to use I was actually giggling with delight
my best app by far
sjamisnum1 on 8/16/2018
most reliable, helpful, smart, intuitive, best social cause, causes me the most joy
Great idea but hard to use!
Poquit0 on 8/16/2018
App kept freezing and I would like a search feature. First time using ABB so we will see how it all turns out! Fingers crossed :)
Fiji trip
vankrijul on 8/16/2018
Great experience with Airbnb . First time user will definitely do it again. Thanks
Taking advantage.
schoolp3 on 8/16/2018
I really want to love AirBnB but I think they are taking advantage of their system. Here’s my observations from using it for abut four years up the entire west coast and other countries: - Their customer service is about as low as it can get. - Their app hides poor ratings and lacking features from homes to make them look better than they are. Some hosts show star ratings and some don’t..hmm... - Avoid using it in the SF Bay Area (ironically their home). People lie on there and have very poor homes. - My hope is that a real company with integrity takes the idea and improves. I gave one star to give some regression to the undeserved 5 stars.
Works well mostly
calendar issues on 8/16/2018
The app works well an is mostly easy to navigate. My biggest frustration is the calendar takes to long to load and sometimes doesn’t load at all.
Simple and easy to use
Indigomar on 8/16/2018
Overall I find the app and the Airbnb rating system very user-friendly and easy to use. I also like the simplicity of the payouts and the reconciliation process or lack there off that’s required. Very straightforward and simple. The only recommendation I would make is to enhance some of the guest reservation management tools.
Love Airb&b
JLKeniston on 8/16/2018
Airb&b has been the best! Would recommend it to everyone!
Tahoe Keys
Mattallac L on 8/16/2018
Great place! Everything is as advertised. Carl is very responsive to messages.
Taxes
KurosanR on 8/16/2018
Really need the ability to add city taxes into the payment process
Do not stay long term
KMill8686 on 8/16/2018
Do not stay in long term Airbnb’s. I lived with a host that was extremely verbally abusive and would chastise me for not cleaning around the house. I called Airbnb and they said they could not help, it was a personality conflict.
Review
Just Be Kind on 8/16/2018
I would like to be able to tag guests I would like to invite back again with a special offer. It’s not easy to find where we write a review if it’s not prompted in the inbox. It would be helpful if ‘smart price’ showed on the date near our price since it fluctuates so much.
Limited Review Time
mooreviewmoo on 8/16/2018
Airbnb has been great and we’ve utilized the service for years; however, I had to deduct a star due to the time limit given to guests to review their hosts. While on vacation, we had limited internet service on top of being super busy - we were unable to review our hosts before the time limit ran out. It’s unfortunate (and annoying) that Airbnb has that restriction and even more so that they aren’t able to help allow reviews to be made in situations like this.
Inquiries
EddieBendetti on 8/16/2018
When people inquiry about the place but don’t actually want to stay those dates but it is the only way to communicate to me... I have to decline them. That is messed up.
Travel
DaveMe2189 on 8/16/2018
I have traveled all across Europe and North America using this app. I no longer stay in hotels. Airbnb is my home when I travel abroad.
Difficult
watchful from SF on 8/16/2018
The locations should be better organized. When you request Sonoma, the app should allow you look at options within a proximity of where you want to be. Searching Nd finding places in Novato Or Santa Rosa were not helpful and took a lot of time. Also there should be upfront clarity on whether a place is available. Getting charged 2/3 times / getting refunded/ still not knowing if you gave a place is an enormous hassle :((((
Needs more Host Focus.
HeadphoneJackster on 8/16/2018
AirBNB is constantly asking for referrals to our friends to grow their network. Why are we not giving these referral? AirBNB needs to focus some development energy on making things easier for hosts to manage THEIR business. Very pretty interface but clumsier and slower than ever to use. The Host Interface should become a functional CRM (Customer Relationship Management) tool for hosts that Synchronizes with industry standard CRM software like ZOHO & SugarCRM. Synchronization, Export, Import, etc. There is way too much Copy and Paste required to manage AirBNB guests. The mobile app makes even Copy and Paste difficult. The AirBNB Way is “this is AirBNB’s Business” not the Hosts Business and they are going to get what they want out of the business and restrict what Hosts can do with their business. This does not promote good will or loyalty. Guests and Hosts once believed that AirBNB was a cool thing. That has been destroyed. AirBNB is a necessary evil no better than any other booking service. Very unfortunate.
Reviews
Julieartchic on 8/16/2018
No real way of contacting Airbnb.
Professional, compassionate and helping.
Jax3 on 8/16/2018
This is a top of the line travelers booking service par excellence. They keep schedules organized impeccably, funds traveling on time, and they are right there to help with recommendations, calendars and very practical advice. And their top priority is that travelers have the time of their lives. Viva! Airbnb and keep it up for all of us.
Recent trip to Rio
PauloS53 on 8/16/2018
Had a great stay as usual in Rio, this time at Richard’s place... Checkout the review I left for his place!
Airbnb wonderful option for travelers
dougals4 on 8/16/2018
We only tried Airbnb for the first time this past summer when traveling to Hawaii and are finding it quite wonderful. Communication has been key and all of the hosts have been fantastic communicators. Our family loves Airbnb 😁
Wonderful Worldly Company
Villa al Golfo on 8/16/2018
Everything about them in the 8 months as a host has been wonderful. They are extremely helpful & caring of both the guest & host. I’m grateful to have the opportunity to be part of such a terrific company,
Love having options
mommadiv on 8/16/2018
We love being able to have an entire apartment or house when traveling with the whole family. It’s also fun to experience cities, as you get the true vibe.
Wow
JanineEvansConedian on 8/15/2018
I started hosting my Airbnb in February and have had the best guests and great experiences. I do vet my guests and have had the pleasure of hosting some amazing people. Airbnb is an unexpected, incredible experience for me.
Update for new AIR BNB Aug 2018
rubapubpub on 8/15/2018
App now cuts off text messages and inhibits return messages even inside the app. Het twice the messages tou cannot respond to. Cool! Just keeps getting worse! This app is different but not better Has the search by map been removed or moved where I can't find it?? Why is taking longer to find more unavailable properties? Just updated again to try features and tools. App freezes... App is still clunky but better than it was but I just got recommended stays a surprising distance from my intended destination..... The app is worse than ever and the whole AIRBNB system is getting to be a frustrating mess. I have attempted to book 5 locations in the last 6 months with one success. After a major frustration I was offered over $100 instant credits and still chose not to book with AIR BNB...... This is getting unfriendlier and more "corporate" by the day. Earlier version .... Whoever released this needs to roll it back up! I have attempted to book stays with complete frustration and mix ups. The app has reversed it performance of user ease. Avoid this new version....
APP TRIES TO STEAL YOUR MONEY!!!!
MarcoTheTruth on 8/15/2018
I was using Airbnb for a while & right when I got comfortable, I put Airbnb gift cards on my account. Airbnb then deactivated my account without telling me anything except that it was because of “Criminal Backgrounds Match” and said “We cannot explain why”. I don’t even know what that means. What criminal backgrounds match if I don’t have a criminal record? So my account has been deactivated right after I put almost a thousand dollars in Airbnb gift cards on my account. They’ve promised me my money back countless times but never made one attempt to pay me my money back. They have no customer service person you can talk to concerning real technical issues. Instead you have to wait on a mystery department to email you with no outline of when the emails will come. They basically tell you (the customer), (the person who’s money they have) that there’s nothing you can do but wait on month apart emails from Airbnb’s mystery department (which almost never comes). The customer service they do provide can’t do anything but forward your problem to the mystery department. They are very rude and will hang up in your face once they feel they’ve got their point across. I don’t have my money back because Airbnb does not want to give me my money back. Anyone thinking of using this app, do not use it unless your willing to lose the money you put on here. It’s really a gamble. There are a few more apps on here that provide housing services but are way more professional and functional.
App frozen
travelbabe on 8/15/2018
Version 18.32 has just frozen in the middle of download. Can’t open, delete or do anything with it at the moment.
Invite a guest
herguyblueeyes on 8/15/2018
What is this prompt for? If I invite a guest via this prompt does this mean Airbnb sends an email to the guest that I’m already taking and would like to surprise?
Great app, but lacking features from the website
carlottacerri on 8/15/2018
I always use AirBnb on my mobile, but I recently realized it lacks important features that the website offers: 1. In the message window, when you’re prompt to leave a review for a guest, it doesn’t show you how long you have left to write it (unless you tap on the button and start the review process). This way I missed a deadline for a review and I was quite upset about it. 2. When a host leaves a review for you, the mobile app doesn’t show you that you can respond (on the website you have 48 hours to respond). I recently had an annoying experience with a host where he told me privately we were amazing guests, and I after I pointed out one downside in my otherwise great review, he left a bad review of me saying he couldn’t recommend me as a guest. Had the app showed me a “respond” button like it does on the website, I would have publicly copied and pasted his message where he wrote we were great guests. I like the app, it’s worked well so far, but I’m wondering how many other features it lacks that the website app offers.
Trusting and trustworthy
MI weddings on 8/15/2018
This is my 4th year as an Airbnb hostess. I’ve met THE nicest people and had some great conversations with people from all over the world. I appreciate the review and verification system Airbnb has in place because it always helps me in evaluating who to let into my home. Plus the rating system also lets guests know that I’m trustworthy too. Great reciprocal system. A bunch of us had to stand up to our township when some other Airbnb hosts didn’t monitor their guests and almost ruined the opportunity for all of us. We eventually got the government to create a policy that was Airbnb friendly. You may have to do the same. It’s worth it. Meeting great folks and earning income that helps me stay in my home are both important to me. I love Airbnb and am so appreciative of the opportunity. Thanks Airbnb!!
Poor connection
vltreb on 8/14/2018
This Airbnb app barely ever works. Extremely frustrating- I have to do everything through a web browser.
00% el Precio es accesible y razonable.
Niña Rodriguez on 8/14/2018
Les encantara, pase Unas Exelentes Vacaciones en compañía de Mi Familia en este hermoso Lugar en el mes de Febrero 2018. El Sr Julio es súper Amable Respetuoso Y de muy buen sentido del Humor El lugar estaba súper Limpio y trankilo Me encanto. Lo recomiendo 100%
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