Airbnb

Airbnb, Inc.

(154546)
Price Category Version Released Last Updated Size Compatibility Age
Free Travel 18.16 Nov 10, 2010 Apr 19, 2018 262.4 MB iOS 9.0 or later 4+
Download_on_the_App_Store
New in version 18.16

Further stability tweaks to make managing your listing and your travels as easy as possible.

Description

Unforgettable travel experiences start with Airbnb. Find travel adventures and new places to go faraway or near to you, and access vacation home rentals, new experiences, and places to visit all around the world. Book everything for your trip, or start earning money as a host.

BOOK TRAVEL EXPERIENCES
Go on local experiences led by native experts, whether it’s for multiple days or just an afternoon. Explore Seoul's underground music scene, hunt for truffles in a Tuscan forest, or give back to the community with a social impact experience.

BOOK VACATION HOMES
Choose from over 4 million vacation home rentals across 191+ countries. Search by price, neighborhood, amenities, and more.

POPULAR DESTINATIONS
Experience the beautiful sights & find local guides for the perfect vacation:
• Rio – Explore the birth place of Samba or Hand Glide over the sights
• Paris – Find your fill in some of the best culinary tours and museums
• Barcelona – Discover the cities beauty with guided walking tours

For travelers:
• Book vacation home rentals and travel experiences for your next solo journey, family vacation, or business trip
• Search for last minute travel accommodations or long term rentals
• Save your favorite rental homes, experiences, and places—and invite friends and family to plan the trip with you
• Add experiences and events to your itinerary
• Message your host and get directions to your home

For hosts:
• Share your extra space or lead experiences that showcase what makes your city great
• Update your listing and calendar availability
• Share what’s special about your neighborhood with a host guidebook
• Message guests and manage their reservations

iPad Screenshots
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Reviews
Country:
Airbnb superhost AND traveler hates this app
Handshakin on 4/22/2018
I never leave reviews in the App Store, and I probably have done more business with Airbnb than most people reviewing the app This app is awful because of one main reason. As a guest, when I shoot a host a question, I can’t view this listing from that message thread. This makes it incredibly time consuming to go have to search on the map or explore tab in order to just look at all the pictures again. Do better Airbnb!
Problem fixed!
LBrown123 on 4/21/2018
AirBnB is great they helped me take care of a very trick situation with PayPal and my bank and they accommodated me well. I recommend everyone to use them for any trip they take!
Coupon codes
To Roswell on 4/21/2018
Tried several codes for my first time reservation and all were invalid. A small discount would be greatly appreciated.
Ease of use
kkozda on 4/21/2018
It felt a little daunting at first, using the app, but I have been able to maneuver my way around and figure out how to book rooms and contact hosts for our upcoming trip to Ireland. We plan to stay in several locations along the way and this app made it so easy!
Airbnb
Harrison's I book G4 on 4/20/2018
Host oriented. They’re not very good at resolving problems.
Service
Morninside on 4/20/2018
Excellent customer support.
A perfect tool
ocean front condo on 4/20/2018
Great complement to your hosting success. Keep the good job.
Hosting
maryfran2018 on 4/20/2018
I can always get questions answered quickly. Everyone at Airbnb is so helpful and polite.
Credit card
ASPEAKJR123456 on 4/20/2018
Keeps saying my card can not be validated. My bank says card is fine.
Mostly awesome
Drew and Chels on 4/20/2018
Very good app. Only reason for 4 stars is lately there have been delays and misses in alerts being sent to us when we received messages or booking inquiries. Usually very reliable, though.
Host & traveler.
Bk53?$$ on 4/20/2018
Really Love AirBnB! I Always use AirBnB for my personal traveling now. Great for supplemental income & great fun as a guest. AirBnB has also been very generous to me for maintaining Superhost status. Thanks so much! Cheryl
Great company
SuzeHP on 4/20/2018
I am new to hosting but the Airbnb representatives have been very helpful when I have had a problem or question. I enjoy the variety of quests I have met. Very happy with Airbnb. I have the peace of mind that if I have a problem they are a phone call away.
Great app!
Anabhappy on 4/20/2018
I enjoy using this app, very easy to use and loaded with great options. The super host reviews are extremely helpful. Would give 5 stars but I had to cancel one of reservations and search for a new place due to wrong price on one property.
Calendar
emifriel on 4/20/2018
Host calendar often does not get loaded. I have to turn off and on my phone and calendar works ... other than that it’s good. Hope to have better star scales.
At the Center of it All
simcgee on 4/20/2018
I have had nothing but exceptionally splendid experiences with this company. They have it pegged as far as customer experience. I highly recommend this for anyone who has an extra room and needs a little extra money. I am even considering purchasing another house to just designate for air BNB
Pretty great!
abbylukey on 4/20/2018
I just wish there were more search and sort parameters. Like, drawing a circle on the area you want to search. And, sorting by price. Or, being able to specify “two queen beds.” Things like that would be awesome!
5 star service
cheito1perez on 4/20/2018
I’m super happy to have my house with air b&b Great service Has been 3 years without problem It’s really a ⭐️⭐️⭐️⭐️⭐️ service
Good
sonnguyen225 on 4/19/2018
This is a beautiful app.
Amazing
Elliana02! on 4/19/2018
First time using this platform and their support team is just amazing! They’ve helped me solved my problems and answered questions flawlessly! Love this app and company! 💜
Too Broad of a Range
Itsmeyupyupyup on 4/19/2018
The app doesn’t allow the user to limit the scope of the search and frequently features results that are 25 miles away from the desired location. It makes finding a home frustrating as the user is forced to map-check each and every listing instead of trusting the results are actually in town.
Leo
Kya-khu-lager on 4/19/2018
Great app
Meh Experience
Ghost1775 on 4/18/2018
Sluggish scrolling. I could tell my phone was struggling while using the app (it would get hot sometimes). When selecting an option in the filter menu, the menu would jump around. As for the actual service. Pretty bad. I Tried to use for the first time, and I ended up talking with a host that let my request expire, talk to me and ask me to send it again. They just let request expire again, and I missed out on other listings I was saving as backup. Great concept bad first experience. I’m all tapped out when it comes to Airbnb. I’ll gladly use a hotel instead.
App Does not work
imjohnnie on 4/18/2018
App will not allow me to get past confirming my drivers license. There is a page that says “great now that’s all done” with a button that says “continue to book” which goes nowhere.
Could use some improvements
swiftie4296 on 4/18/2018
Overall good app but could use some improvements. For example: search by the bed size you want or search keywords like “bathtub” or “beach” instead of just letting you search by area and then put in categories. Also, the accessibility accommodations for disabilities are no longer listed under “options” so I’m not sure if they no longer exist or are not options.
ProTravel support
shelbydmcneal on 4/18/2018
first time I used the app I was in california, not really good with technology & new things like this. the host i’ve met have responded very quickly & are very polite! I had to cancel so many times and messed up to the point where I had to call airbnb & they helped me out within 30 minutes, 100% money back & the best customer service i’ve ever had over the phone.
Excellent application
Ahmedalkhalaf on 4/18/2018
It is difficult for him to communicate with customer service easily and this is a big flaw and I hope to add Arabic in the application
Maps missing crucial info
DJdatapimp on 4/18/2018
Airbnb has worked out a lot of kinks over the years, and can be a great travel option if you learn what effort you need to put in to make it effective. One glaring omission that really hampers its use is the map details. Pick a city like London where public trasport is key, and no matter how far you zoom in, the tube and national rail stations are not listed. License this from googlemaps guys, come on! Distance from tube stops is key in London! Especially when travelling, and planning how far you're confortable hauling luggage to decide if that lower price is worth it.
Only money
Decebalvs on 4/17/2018
As others have said, Airbnb is all about making money for themselves. I am not going to repeat the major issues that others have already mentioned. The latest frustration I have with it, is that the platform removes from the conversation with the host all numbers, thinking they are phone numbers. As a result the host cannot send me the GPS coordinates of their place and other important information. It also removes links, thinking the host is redirecting you to their website, sometimes even if the removed text was not even a link. Pathetic selfish service.
Worst customer service
NYCEDC on 4/17/2018
Not every host is nice and the pictures and reviews not always honest. If you bad luck enough the customer service will slam you out. They won’t stand by customers side to thinking problems Cause they charge fee from the owner. Will not recommend to anyone any this app will not last long. Too much safty and potential problems are hidden.
Password Hell
Ed-Ber on 4/17/2018
I tried to reset my password and it throws me in a constant loop of waiting because of too many attempts. Its not worth the frustration. I encourage everyone #DeleteAirBNB
Badge icons don’t work
wildmudflowers on 4/17/2018
The whole reason I got this is for notifications. The badge icon doesn’t work. And the in app notification settings do nothing, causing double notifications to email and do app. It’s sad.
Never had a problem
Celieho on 4/16/2018
I’ve used this app and used the site several times. Always fast and on point. Bookings were always true to word and never a problem with money , deposits, keys, host, site, locations. All good. So far😜
Frustrating
Mmmpppfff on 4/16/2018
After being forced to re-download the app in order to look at homes a friend sent, it was impossible to log in. I tried to login without a password and never received the email. Then I tried WITH my password and it required a verification code which I never received.
Where are the listings?
BY90069 on 4/15/2018
Many options for places to stay but then you add one filter like “instant book” and it drops to zero. Everywhere. Just started doing this recently.
Can’t log in with google
DDC0 on 4/15/2018
Big Airbnb fan but can’t use this version. Login with Google works in the web app but in the iPad app I just get dropped back onto the login screen
Can’t find my own listing how can you?
Bernard Buggleswoth on 4/14/2018
We’ve been Airbnb host for over 2 years and have had over 650 days occupancy for the last 2 years between the sight and friends needing to find accommodations for friends. We don’t qualify for “superhost” even though we have 90%+ occupancy and we can’t even find our listing anymore because we aren’t “plus.” Now all of a sudden we can’t get bookings because Airbnb is a bureaucratic nightmare of not qualifying for puffed up programs (even though we are as or more successful than most host) rich people getting listings seen first and politics. Glad we are deactivating our listing. Sorry all that’ll be left is the overpriced stuff that rich playboys own and hyper rent to party frat boys.
Great app
Shikamaru43 on 4/14/2018
Easy to navigate through
Calendar does not load promptly
skeletor1 on 4/14/2018
70 percent of the time the calendar does not load at all on the app I use a iPhone 8 Plus
Glitches
Me Against Humanity on 4/13/2018
This app is horrible. It glitches and it doesn't allow me to book rooms .
Google authentication
Silmarillion151 on 4/13/2018
Sign in with google does not work at all on the phone.
Slow App
zvnjr on 4/13/2018
The slowest app ever. It has been like this for a long time and it doesn’t get any better. The design is terrible and the crashing of the app happens a lot.
iOS glitch, doesn’t work
Rita Meter Maid on 4/11/2018
I just updated the app and my iOS (4-10-18), now the app doesn’t work anymore, continues to give error messages for every attempt at to use. Please fix this bug!!!
Could use payment options
MadSully25 on 4/11/2018
I love Airbnb and have had only good experiences using this app. My husband and I have met many lifetime friends using it. There are so many amazing accommodations, far superior to hotels, and more affordable! I've been trying to convince my family for years to use Airbnb instead of hotels. The only thing that sets hotels apart from Airbnb, is that with hotels you get the option to pay a portion of the price to book the room, and can pay the rest later. Sometimes when you're going to be staying somewhere for a week or more and the room is nearly 200 a night, it is a big portion of money to pay upfront. I think Airbnb would be utilized more if they gave this option to the hosts and guests.
Monopoly economic and confusing app
thonguyentruong on 4/10/2018
I have terrible experience with airbnb as a host. Their confusing UI made the guest selected bad rating for me and and both of us ask them for amendment, they don’t admit their problem and refuse to do the request. They dont care about customers at all
Needs update?
Dovehand on 4/10/2018
Used the app yesterday on my phone, all good. Loaded app on my iPad and tried to log in, gave identifying info which app didn’t recognize. Now I can’t log in on phone or iPad.
Handy When visiting home
Lrachaaan on 4/10/2018
Great way to find a unique and safe place to stay. You can go super luxurious or more utilitarian depending on your budget.
Buggy app, onerous setup
Beeeeeaeee Stings on 4/10/2018
Let’s hope the experience is good because I felt like setting up an account was over the top. Like, how will this data be used? Plenty of info about how the ID will be used but not much about the picture they require you to take. Also, the app was buggy AF - requiring 2 restarts. Really hoping this BS is worth it otherwise I gave up a lot of identity to save $30 from staying at a Marriott.
HORRIBLE APP AND NO CUSTOMER SERVICE
Esteevenlardizabal on 4/10/2018
If I could rate this 0 star, I would have. My friends and I have been planning to book this specific room, and when we finally saved up, I tried to book it. My account was all set up, and when I booked it, it kept on giving me a “failed verification.” I sent a clear picture of my state ID and a clear picture of myself to have that verification cleared up. So I tried many times to book it, but it just wouldn’t go through. An hour later, I got an email saying that they couldn’t tell if I was the person on MY OWN ID. So I tried to get this cleared up asap and sent another verification. It takes them hours to verify. The beach house my friends and I have been saving up for is now booked by someone else, only because of this horrible app and how slow their process takes. I tried to keep in touch with the host of the house, but the host could not help me with this problem. It is impossible to contact the customer service, because it is not on their site. They expect you to get ALL of your answers from the Help Center, even though it DOES NOT provide everything. This leaves us no choice but to pay a grand for expensive hotel here in Hawaii. HORRIBLE APP
Constant Failures
ReviewerSupreme on 4/8/2018
This app has serious problems. Recently it has been failing to notify me when I have booking requests. It did not notify me last week when I had TWO long-term booking requests for thousands of dollars. As a host, this means that the app has cost me serious money. It also causes a reduction in my hosting status ratings, which will continue to cost me money. I cannot be forever at my computer, I don’t care to be tied to my laptop. In some ways it's quite easy to use, but there have been consistent issues with it losing reviews that I have written and other work I've done, not recognizing that I have already responded to a message, and constantly notifying me to review someone I've already written a review for. In addition, there have been times when it's simply would not take changes to reservations that I was trying to make as a host. Neither me nor my guests are could get it to work. This has happened multiple times and it's very frustrating. Requests for service have gone nowhere. I love Airbnb, and I love being a host. But I HATE this app.
Terrible
akunk28 on 4/8/2018
The customer service is atrocious and it’s basically as expensive as a hotel.
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