Amtrak

Amtrak

(5197)
Price Category Version Released Last Updated Size Compatibility Age
Free Travel 3.0.6 Aug 09, 2011 Feb 27, 2018 99.2 MB iOS 8.0 or later 4+
Download_on_the_App_Store
New in version 3.0.6

Thanks for choosing the Amtrak app. We continue to fix bugs and improve the experience. Please check for updates frequently to take advantage of the improvements.

Description

Discover the convenience of traveling with Amtrak. With the Amtrak app you can get simple and intuitive access to all the travel information you need, whenever you need it.

• Show your eTicket while onboard, including multi-ride and monthly passes.
• Purchase one-way, roundtrip, multi-ride and monthly tickets
• Check train status
• Search for station information
• Send your eTicket to Apple Wallet
• And so much more

All this, without the hassle of your laptop, making calls or printing your ticket.

iPad Screenshots
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Reviews
Country:
Not Fun Anymore
Charmachar on 4/22/2018
This app is useless and frustrating. Return it to its previous functionality.
The worse App
andreboss10 on 4/21/2018
It is terrible to use ... I can almost never makes it works.... Please do better because I use the Amtrak often 😠😕🙁
Ok but could be better
smedman on 4/19/2018
I use this for PHL to NYC frequently. I like the e-ticket option. One thing I would like to see would be the ability to “use a card on my account” to make ticket changes without having to enter the card details every time.
Almost There
chsteackbeast on 4/19/2018
I would like to easily access Amtrak Guest Rewards without having to log in; also, I would like to book with my points using the app. Other than that it’s okay
Handy to have for e-tickets
Emo Chopsticks on 4/19/2018
It’s nice for holding your e-tickets but I do have one gripe that you can’t see any information on whether you can carry bicycles or pets on board. Please fix this
Worst app ever!
Jim Bombala on 4/17/2018
Completely useless when it comes to tracking a train status. I was tracking a train that’s currently in transit and the app flipped and is now reporting that there is no service on this train today......even though my daughter is currently on this train and I had been previously tracking this train with the app. Again, worst app ever. Worthless!!
Needs improvement
Raj1418 on 4/17/2018
I rely heavily on Amtrak. Please take the time to improve this
Please update for iPhone X
chachakiki on 4/15/2018
Please update this app to work with iPhone X
Weak
Ravenadk on 4/15/2018
Typical Amtrak piece of crap
Terrible
Sweatyw on 4/14/2018
It no longer provides time for just traveling by train routes it includes travel with bus connections. You have to manually select each date until you find one without a bus connection—ugh
Can’t log in
beatzfreak on 4/13/2018
I can log in on website but not on app. Trying to buy a last minute ticket. Now I have to go find a printer. Very inconvenient.
Useless
Edward IIb on 4/13/2018
Amtrak’s website says use the app to check for service disruptions. There is nothing listed about service from Seattle to Sacramento being disrupted tomorrow, even though Amtrak has already let us know there will be alternate transportation tomorrow. I guess I’ll find out when I arrive at the station tomorrow...
Worst app
MZpilgrim on 4/12/2018
Difficult to find information on ticket types! Not sure if all stops are listed.
Needs a lot of updates
Dickqrz on 4/12/2018
Two things that would be nice include route map showing where train stop. Additionally a real time showing where a particular train is be quite helpful. Comments By other people also address items that are lacking in this application.
Hate it
Barry124595 on 4/10/2018
I use Amtrak weekly and know to plan my day around booking with this app. I go from Philadelphia to nyc and the train ride is faster then booking time
Wroblewski
bwrabel on 4/8/2018
This app is useless! When you click on a particular train the Map and Schedule links do not work. The full website had an interactive map that was awesome, don’t see it here.
Useless
FRoger227 on 4/6/2018
Trying to figure out what routes are available is a waist of time. There’s not a list of stations available. Trying to get travel arrangements made for my mother who doesn’t like to fly and isn’t too excited about buses isn’t working out too well. The Website isn’t any more help than the app.
Not User Friendly
Apok495 on 4/4/2018
The app is as archaic as a 1st generation cell phone. Unresponsive icons. It’s hard to believe they don’t think technology is paramount to the organization to increase and assist potential ridership. It’s just so suspect if you ask me for a 21st century Commercial Transportation provider.
Store Credit Card Info
@Kim Jong un on 4/4/2018
How is this still not a feature?
Looking up reservations
na1232435 on 4/3/2018
If I’m logged into my account on the app and I want to view my reservations, I am required to type in the reservation number. I shouldn’t have to know my reservation numbers since all of my reservations should be able to be viewed within the app if I’m logged in. If I’m logged in with my password then all my reservations should be viewable in my account on the app
Was it broke before?
Foodstuffers on 4/3/2018
Sure the old app could have been better but this new version is like iPhone X: shinier but worst than the previous. I’ve encountered more issues with this latest version in two months than I did for a whole year with the previous version. If it ain’t broke, don’t fix it.
Terrible
hirschj on 4/2/2018
I’m trying to book Autotrain for next December. Under old app could do so. No longer can Who signed of on accepting this app. They should be fired
Less than
itsmackdaddy on 4/2/2018
This app is less than it used to be...it once was a great app all the information I needed now I barely can access my monthly and it force logs me out all the time....limited booking information and slow! If I could give this app zero stars that would be my rating.
What did you do?
JohnMCann on 4/2/2018
Horrible update. 1. Even after logging in, can’t see reservations without having to find/enter reservation number. So that’s redundant 2. Won’t accept credit card info because it says both of my cards have “expired” (they haven’t). Please fix. This used to be a great app.
Provide a way to remove expired passes
Medfica on 4/2/2018
The app gives me almost everything I need. Train status, booking, pass purchase. The only thing I wish you could fix is that there should be a way to make passes go away once they’re expired. I have five expired passes showing up on my home screen and there are no settings or options to make them go away. Other issues: it would be great to have a simpler way to view Guest Rewards info in-app rather than being redirected to a web browser. Also would be good to have a way to use perks like upgrade or discount coupons in-app rather than having to go to a ticket window or to call. Other than that, I think it’s a great app.
Terrible terrible app- useless
AComfy on 4/1/2018
the only reason I downloaded the app was so that I could quickly and easily store all of my upcoming trips instead of searching through emails. I used to be able to see all of my tickets, but now there is no way to see the tickets! Shame on you Amtrak. Bring this function back, as it was the best reason to download the app.
Unusable after update
DrKate aka The Rock Doctor on 4/1/2018
On my iPhone 6 which is still running iOS 10.3.3, I cannot get past the opening screen's giant text box which asks if I want to receive special offers. I assume there's a button at the bottom to check yes/no but the box doesn't scroll down. I tried to send my response telepathically but I was told I needed to update my brain to the newest OS.
Up grade equals down grade.
aamtrack on 3/29/2018
I can’t do a multi city trip.
Where are my tickets
grrt on 3/29/2018
I use Amtrak several times a month. I used to be able to open the app and pull up my tickets. I can’t find them at all anymore. The app doesn’t let me buy tickets easily anymore either. You guys need to go back to the old version or totally redo this. As this stand, this app is useless.
Can’t book trip with points
eleoopy on 3/29/2018
Isn’t it the point of an app is to allow users to do the exact same transaction as they can online? Well, after looking though high and low, I notice I can’t book the trip with points with this app. So I’m going to delete them because it’s crap and useless
poor system
ponie 5 on 3/29/2018
this app could be great.. but it is not. it cancelled a reservation i made a day after i was sent an email confirming my trip. i called and an agent told me i had cancelled the ticket and it would cost $60 more to rebook!
Stupid update
树变祥能 on 3/28/2018
Just count how much business loss because of this. Try to book one and so disappointed. Plan changed and I’ll take plane
Unable to make purchase - waste of time
timoh1 on 3/28/2018
This app used to be helpful, but now it is useless. I spent half an hour filling in information for a trip and when I got to the payment page my credit card information was not accepted because it said the expiration date was invalid. After attempting with another card I became suspicious about security in that it seemed that the app was collecting my credit card information, but not allowing me to make payments. What a waste of time. I would recommend not making purchases on this app until the payment feature is fixed.
Where are my reservations?
Ww44ss on 3/26/2018
Decent app. Except doesn’t remember my reservations. Also when I buy tix thru the webpage the app doesn’t find them. Annoying.
Screen freeze
kkaitis on 3/25/2018
App froze on service alerts. No navigation out only home key.
Someone should be fired for this new updates app
pandahasproblems on 3/25/2018
Seriously which genius at Amtrak decided to make this app 100% useless? Unless I print my physical ticket, or look up an email, how am I suppose to know my reservation number. I thought that’s what the app was for, especially when you login. I now have to print my ticket so I know my reservation number to put in the app. If I do that, why would I even need the app? Amtrak what are you doing to your travelers?
Terrible since the recent update
Ccc9719680 on 3/20/2018
I have been using the app since three or four years ago. The app used to be very easy to operate, for either purchasing, reviewing, looking for status of the trains, and displaying the e-ticket. The recent updates ruined everything. I cannot even plug in the dates I want for the ticket. This forced me to go back to the old "purchasing tickets through computer and having to print out my own tickets" way, which is so very inconvenient. I hope Amtrak could fix all these bugs soon.
Can’t cancel ... too many ads.
Jglauds on 3/20/2018
Looks flashy but function fell victim to form. Too many ads and I can change the date of an existing reservation but can’t cancel it out. This was not user tested. This is still the case. Most frustrating app ever. HOW DO I CANCEL MY REZ????
Worthless Update description
bcrsteve on 3/20/2018
This is the second update with a worthless description of what’s being updated. So for the second time I’m not updating. It’s a shame that this app has joined the ranks of Facebook and Messenger which also don’t tell us what’s being updated.
Useless
brown ish on 3/19/2018
If I could give this app zero stars I would. My best advice for this app is stay away from it!
No "cancel trip" function?!
F Amtrak on 3/19/2018
Why did you remove the "cancel trip" function???? Removing and reducing app functionality is not an upgrade, Amtrak. Figure it out!
Terrible as per usual
Not available xx on 3/16/2018
Can not access full features on your account! Cannot use your own Amtrak credits to buy new tickets! Can’t add AAA discount! Really?!?
More ticket types should be offered!!!
Matt_W.1995 on 3/15/2018
I don’t recommend this app to anyone. In theory, you’d be able to purchase and view all ticket types all right from the app on your phone. However, if you happen to be a disabled rider, like me; you can’t!!! First off, after selecting the first passanger, the disabled questions page that comes up on the website should be able to come up. It doesn’t Then there’s consistency... I purchased 2 disabled fare Pacific Surfliner tickets and at first they displayed in the app just fine. Then, I looked again this morning - and it says I don’t have the correct reservation type for the tickets to be displayed. What gives? At this point the app just takes up space on my phone - it’s pretty useless for a person purchasing disabled tickets.
Coordinating web reservations with App reservations
thabisoman on 3/13/2018
When will you coordinate the App with online reservations? I cannot see online reservations OR phon reservations on the App. —- and visa varsa.
Almost perfect
Happy Philly Guy on 3/13/2018
I travel a lot between New York and Philly. I find the app, and Amtrak as a whole, makes it pretty easy for me to book my train, even at the last minute which is normally the case. The only feature that would make this app ideal is if they would just store my credit card info. I make changes to my ticket on the fly a lot, which I think Amtrak allows you to do fairly easily EXCEPT im constantly having to enter in my CC info. Please store my info!!!
New version is the worst one!!!
Nasir Baluch on 3/12/2018
It was easy app in the beginning, but now they made it worst by updating it
🙄
Benmattson on 3/12/2018
I don't know why anyone would take Amtrak when it's almost always cheaper to fly. Not to mention this crummy app is ugly and isn't even updated for iPhone X. Amtrak is a terrible company, don't give them your money.
Not friendly
Klatu1951 on 3/11/2018
Tried to find a trip to stations it listed. Repeatedly got error message stating they didn't have service to those stations! Poor quality app.
Much better update
Imnotnice on 3/11/2018
The issues of the previous releases were fixed. You can now add your pass to the wallet app. The new purchases all appear. 3 stars because the apps interface is not intuitive. I dose not allow comparing times. There are multiple train/bus combinations. I want to know what happens if I miss the next one. The delay should also be noted.
Loses reservation info
Ccslr on 3/10/2018
I was literally walking to the gate with my reservation info on the screen in this app when it disappeared. It then asked for me to re-enter my reservation number and phone. Of course I did not memorize my reservation number making this app useless. I'm better off using a screen grab. Go back to the old app. Far better and more stable.
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