Marriott International

Marriott International

Travel Lifestyle
This version of the app is not recommended   
Current Version (62)
All time (19645)
App last updated Sep 21, 2017
Screenshots
New in version 6.7.0

Here are our latest enhancements to make traveling easier:
- Hotel Info: While staying at our hotels, you can now quickly retrieve details around the fitness center and pools
- Elite Priority Late Checkout: Elite members will get an in-app confirmation for their priority late checkout request

Let us know how else we can serve you by rating us in the App Store. We appreciate your loyalty and look forward to your next stay.

Description

The Perfect Travel Companion™
Designed and developed for Marriott Rewards® members, the Marriott Mobile App makes managing your Marriott Rewards account and all your reservations, stays, and booking with Marriott® easier than ever.

With 4,400+ hotels and resorts from 18 brands in over 87 countries, there's a hotel option available for all your travels, and the Marriott Mobile App provides exclusive benefits for Marriott Rewards members to make your stay better, including Mobile Check-In with Room Ready Alerts (including priority upgrades); Mobile Requests & Chat with the front desk for everything from an extra pillow to luggage assistance; Mobile Key, which allows you to go straight to your room at select locations; and Mobile Checkout with late checkout requests from anywhere – all from your preferred mobile device. Visit mobileapp.marriott.com for more details.
 
WORKS ON APPLE
- iPhone, iPad, Apple Watch
- Apple Wallet: Add confirmed reservations and your Rewards membership card.
- TouchID on iPhone and iPad for simpler sign-in.
- Apple Maps: Seamless use of native maps to improve searches and directions to or from hotels.
- Available in English, Spanish, German, French, and Chinese.

MORE BENEFITS WITH MARRIOTT REWARDS
- Easy enrollment: Sign up for Marriott Rewards directly in the app.
- Member Rates: Lowest rate guaranteed for Marriott Rewards members.
- Account Activity: Anywhere access to account balance, nights, points, and activity history.
- Together with your SPG® Account: View your SPG account between the SPG and Marriott apps. In addition, transfer points between SPG and Marriott Rewards from the app.

RESERVATIONS MADE HANDY
- Upcoming Reservations: View and manage all your reservations, including adding them to Apple Wallet and your calendar, and save hotels for easier reference to re-book.
- Hotel Directions: Apple Maps–incorporated for smoother travel to and from the hotel.
- Hotel Contact Info: One-touch calling and mobile chat with hotels – no more scrambling for phone numbers.
- Active Stay: When you travel, your upcoming reservation becomes your homepage so you can readily access reservation information and Guest Services during your stay.

MORE CONVENIENT STAYS
- Mobile Check-In: Get priority room assignments and Room Ready Alerts before you arrive.
- Elite Benefits: Get priority upgrade assignments and confirmed priority late checkout.
- Mobile Requests & Chat: Make requests anytime for towels, toiletries, and other common asks. When you need more help, chat with the front desk from the app, no need to call.
- Mobile Key: At select hotels, go straight to your room and open the door with your iPhone or Apple Watch; it also works for the elevator, gym, parking garage, and other places a room key is needed.
- Mobile Checkout: Expedite your departure and get your folio without needing to stop by the front desk.

EASIER BOOKING
- Book our lowest rates, including rates exclusive to Marriott Rewards members.
- Search using your nearby location, address or point of interest
- Browse hotel photos, maps, city guides and amenities before booking or simply call a hotel (if supported by your device).
- Save and manage hotels at which you regularly stay so rebooking at the same hotel is faster and easier
- Get inspired with ideas for where to go and what to do at your favorite destinations with articles from Marriott TRAVELER.

READY TO GO?
Download our app and book a trip at one of Marriott’s 18 brands including The Ritz-Carlton®, EDITION®, JW Marriott®, Autograph Collection® Hotels, Renaissance® Hotels, Marriott Hotels®, Delta Hotels®, Marriott Executive Apartments®, Marriott Vacation Club®, Gaylord Hotels®, AC Hotels® by Marriott, Courtyard®, Residence Inn®, SpringHill Suites®, Fairfield Inn & Suites®, TownePlace Suites®, Protea Hotels®, and Moxy® Hotels.

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iPad Screenshots
Reviews
Choose Country
Fix your update.
KT15godsgirl on 9/25/2017
Will not update correctly.
This app is broken
LJ-4 on 9/25/2017
This used to be a great way to book when on a trip. Now cannot even log on or contact support. Will have to use another company.
I hate this app
LumberGuy1 on 9/25/2017
They make it way to complicated to do a simple search by zip code. This app has gotten worse. Have the latest operating system 10.3.3 and the app won't update because it says I need to be 10.3.3 or higher.
Needs more features
Seandiver_1001 on 9/25/2017
Would love to have more features such as a way to access hotel receipt. Last time I never received an email from my hotel stay and it's a pain to go into the full site to get it. The other hotel chains have it. Put a feature to see, print, email, etc the receipt straight from the app. The app is fairly generic as it is.
Worst group and rewards system ever
Max & Waldi on 9/25/2017
The red tape and hoops they invent to jump through not to give you points is sad. I booked and paid for 45 nights the past 3 months and got credit for 2 nights. Super sad. I’ll do my best not to stay in a Marriott again.
Stuck in update!!
Zodogg on 9/25/2017
Platinum Member here. The app is stuck in "installing" mode for days now and can't do anything. I can't erase and reinstall either. I use this app and have travel coming up this week. Help! From the other reviews, I see the upgrade is not great. It at least their apps work. What can I do in my case???
Does not work on 4s
rd57_app on 9/25/2017
Useless since it no longer supports iPhone 4s.
Not iPhone 5c compatible
Addles84 on 9/25/2017
Inexcusable oversight! Do you not realize how many people still have the very popular iPhone 5c? I am Platinum at Marriott, so it is a shame I cannot use the latest app.
Problem with update
Texan_fan122 on 9/24/2017
Says you need 10.3.3 or higher to update - I have 10.3.3 - but won't update app. They need to fix it.
Horrible app
nashirm on 9/24/2017
I tried to book a hotel; app kept crashing, Touch ID did not work and so I ended up using hotels.com app to stay at a Marriott property and they refused to give me my rewards points. Too bad u can’t give them 0 stars.
Strange....
H a t e this thing on 9/24/2017
Got notified it was time to update the Marriott app. My iPhone's iOS is up to date at 10.3.3, but when selecting Update through the App Store, the message came through that the latest iOS (10.3.3, exactly what it asked for!) was needed and I could download the latest compatible version, leading me to believe it couldn't recognize the settings on my phone; conversely, the other apps I updated had no such cautionary statement and freely updated. Hmmm...
Functionality
1xrunner on 9/24/2017
Agree with other recent comments re upgrade-clearly mixed messages. In my case states I need a specific IOS version that I have installed, but no dice. We all can't buy new devices, heck many Marriott locations need upgrades too. App provides for requests pre visit, what about our post visit comments? Should be a place for those too. Unlike others in the travel industry I'm never asked about our experience at a Marriott property.
Won't update
Onerf on 9/24/2017
The last update is not compatible with an iPad2.
Can't update
Quadroon on 9/24/2017
Your latest update says it requires iOS 9.3.5 which is my version. Yet it won't update. Please fix the new bug.
Added unnecessary functions
Chinamanmakalo on 9/23/2017
The key of a successful app is to design to the minimum and function to the maximum. Why there is call hotel and more options on the reservation page? And when you tap more options, you can also call the hotel. AND if you tap into your reservation, you have the option to call the hotel. How funny is that. The first two versions of the new app were perfect. Now is getting worse. If you don't have anything concrete, just maintain the app where it was.
Not compatible
Pemsit on 9/23/2017
The 9/23 update will not work on older iPads with iOS 9.35 (the latest possible version). App not worth buying a new iPad.
Mine won't update either
RJB-NE on 9/23/2017
At least I see that I'm not the only one that can't update. It says it needs 9.3.5 which I have. My 2012 Ipad still has a lot of life in it and I am not about to abandon it just for a minor update. I'm not so tightly tied to a particular hotel chain though...........
Sorry Mariot
Sonuff on 9/23/2017
Had to delete your app. Latest update gave info that I needed iOS 10.3. I currently have 10.3.3. Never would update the app. Bye bye.
Old phone
Drayopera on 9/23/2017
Latest update leaves my iphone 4s behind. Can't use app then.
Flawed Update!
andencoth on 9/23/2017
Guess your new update is not compatible with the plain old iPad version 4! There are still many of us around!! Too much trouble to make it backwards compatible?! ----------------- Your Sept. 21 update, version 6.7.0 won't download, as it says it requires IOS version 10.3.3. Seeing as that is the IOS version I have, there is a definite problem with your update!!
Latest update wll not install
LarryHB on 9/23/2017
Try to update, get msg that requires iOS 10.3.3 which is what I have.
Sort by Rewards Points
imhoReviewer on 9/23/2017
When special rates:rewards points is selected and sort by price is chosen hotels should sort by the amount of points not the cash price. If I wanted to use cash, I'd primarily select another rate, not points. Alternatively, you could add a sort by "category" as that corresponds to point amount and would allow those searching for points+cash deals to still sort on cash price while still viewing points. Help me make the best use of all those points I've earned with all my stays! Other hotel apps work this way, I'm just saying... You're losing a star every update this isn't fixed! Down to one now! PS And not happy you dropped support for 5/5c in 6.7.0 😡
Latest Update
Fooled by WP on 9/23/2017
Cannot update. Not supported by my IPad
Update will not load
BTSR1955 on 9/23/2017
Update says iOS 10.3.3 is required and will not load. But phone is on 10.3.3. No place for app feedback, so here it is, in a review for all to see.
Can't install latest update on ISO 9.3.5 iPad
Wind2Surf on 9/23/2017
Been using this app for years and now Marriott is not going to support ISO 9.3.5 so disappointed 😠
Hate the New App design
emfref on 9/23/2017
The new app view is not user friendly. When you put in a location and date - it just sends you back to a blank screen. The old view and function was way better. Why did you mess with a good thing!
Good app. Latest won't install on my phone
OldFart156 on 9/22/2017
While I understand that some of the new features require a newer phone, that should not prevent it from installing on my phone if I have a supported iOS version. Either allow it to install with the understanding that some features won't work or set the flag in the development kit that prevents it from showing that it needs to update.
New Version Won't Work on Older iPad Mini
jtedom on 9/22/2017
After seeing all the versions the software supports, it was amazing to see that the update wouldn't install on my iPad mini. Not pleased. I wonder if the Hilton app will work?
iPad error
Mitch_L on 9/22/2017
New update released is "not compatible" with my iPad. Please fix this!
Not compatible with older iphones.
L P Art on 9/22/2017
Can not update to latest version because the app is not compatible with older iphones like the 4s. I guess Marriott doesn't want my business anymore! I am deleting this app.
Third party keyboard isn't working
Mocaliber on 9/22/2017
I can't use SwiftKey in the app which is a huge disappointment.
Not backward compatible for all devices capable of running iOS9
Sparky593 on 9/22/2017
This latest version is not backward compatible on an old iPad2 even though it is at the latest iOS9 version available for this device.
Bye bye Marriott
Llendersman on 9/22/2017
Am told this upgrade isn't "available for purchase" for me. See ya Marriotte - hello Hilton & Starwood!
Gives error asking for 10.3.3
q8werty on 9/22/2017
But I have 10.3.3 installed. Fix it.
Not compatible as specified
Reboot40 on 9/22/2017
I have an iPhone 5s with iOS 10.3.3. When I try to update to this version it says I need 10.3.3 to load.
Won't update!
Ancientone51 on 9/22/2017
I have iOS 10.3.3 but the update claims I don't so it won't update.
Who Knows
Old Phonie on 9/22/2017
How would I know if the APP is any good? It is "not compatible" with my phone. I guess, to me, it does not live up to expectations.
Waste of time
Dullvj on 9/21/2017
I could not get setup on this app. Called the support line-waited on hold for 11 minutes; spent another 10 on the phone and ultimately told that's out she created in the timeframe that I created mine were having a glitch and I should try later. The customer service rep was very nice and quite apologetic. I tried later-it said the account had already been activated. So I tried to login. It told me the password was incorrect. So I tried to reset it. NO MATTER WHAT I TYPED, including (Marriottsucks!), I was told that the password had already been used-try again. I am so angry I will probably never stay in a Marriott hotel just because of the app!!
The App is frustrating
MishTech on 9/21/2017
There is no menu structure so you have to just keep clicking around to find the things you need that are so easy to find on the normal Marriott website. I only use the App when I have to. I spend about 100 nights a year at Marriott.
App is Horrible
Crash_Dummy2 on 9/19/2017
You would think Marriott could afford a few pizzas and sodas to throw to some college age app developers, but No, let's use some backwoods long tooth high school drop out so the functionality of the app doesn't work, but it looks fancy, so call the help desk and they will tell you to not use the app, because it doesn't work, but they will book it for you. If I wanted to talk to a person to book a room, I would call. I just want an app that works in 2017 like it is supposed to.
Love it
308BTHP on 9/18/2017
Quick and easy!
Love the Time Savings, But
DrPharm on 9/17/2017
Very useful and really does help avoid the lines and check in and out quickly - But it is missing the ability to add a reservation when it is made through an event planner that does now have loyalty number - Please add the ability to find reservation and add to profile - save you desk team members time and certainly me.
Cant choose a date
MoeKarout on 9/17/2017
Just so you know guys Non of the drop down menus work on IOS I cant choose a date or anything
Can't search for reservation
Augustine Fan on 9/13/2017
I booked a reservation outside the app and have a confirmation number. I can find that reservation on the website, but not on the app. The app does not have a function to look up and add a reservation to your account, which is a basic function. Fail!
How about Hotel receipts/invoice
Greginfla on 9/13/2017
It would be really nice if I could print receipts from my Marriott stays
Great since update
AWalker2 on 9/13/2017
Love the updates to this app!
Ministry travels
Sweetmaiden on 9/13/2017
We love this app. So easy and user friendly. It's kinda pretty too...love the pictures
Good and Bad
JC-PV on 9/12/2017
First the bad: They've broken the Apple Watch app to the point where I quit trying and just deleted it from my watch. Update 9/12/17 - The watch app is totally broken and unreliable. Three resets (watch and phone) and a dozen rip and reinstalls may get it to work temporarily but after 24 hours it's dead again. Don't waste your time. The good: This app can actually be used to book reservations now and it is really good at it. I like it better than using a full screen browser. It remembers hotels, codes, etc and makes booking a fast activity and it adds detailed reservation info to my calendar. The watch app worked for a while and was convenient when it let me know my room was ready. That would be nice to see again but probably a moot point. Hotels can't seem to have rooms ready until after dinner these days.
The app will not stay logged in. Even after the upgrade the watch app doesn't work!
HD GAS MAN on 9/12/2017
The app will not stay logged in. Not staying active makes it frustrating and useless as an Apple Watch app. I'm Lifetime Platinum Preferred Elite. This app makes me want to stay at the Omni! The app works well on my phone but is useless in my Apple Watch
Meh
FrustratedCdnGrl on 9/12/2017
Told me I could check-in with the app. Great! Downloaded it. Useless. Still had to go through the entire check-in process just like everyone else. Prefer the Hilton app for sure but that doesn't help with this hotel.
Fact Sheet
  • Publisher: Marriott International
  • Category: Travel
  • Released: Aug 05, 2011
  • Current Version Released: Sep 21, 2017
  • Version: 6.7.0
  • Size: 60.2 MB
  • Compatibility: Requires iOS 9.0 or later.
  • Recommended Age: 4+
  • Game Center Certified: No
  • Supported Devices: iPhone5s-iPhone5s, iPadAir-iPadAir, iPadAirCellular-iPadAirCellular, iPadMiniRetina-iPadMiniRetina, iPadMiniRetinaCellular-iPadMiniRetinaCellular, iPhone6-iPhone6, iPhone6Plus-iPhone6Plus, iPadAir2-iPadAir2, iPadAir2Cellular-iPadAir2Cellular, iPadMini3-iPadMini3, iPadMini3Cellular-iPadMini3Cellular, iPodTouchSixthGen-iPodTouchSixthGen, iPhone6s-iPhone6s, iPhone6sPlus-iPhone6sPlus, iPadMini4-iPadMini4, iPadMini4Cellular-iPadMini4Cellular, iPadPro-iPadPro, iPadProCellular-iPadProCellular, iPadPro97-iPadPro97, iPadPro97Cellular-iPadPro97Cellular, iPhoneSE-iPhoneSE, iPhone7-iPhone7, iPhone7Plus-iPhone7Plus, iPad611-iPad611, iPad612-iPad612, iPad71-iPad71, iPad72-iPad72, iPad73-iPad73, iPad74-iPad74,
  • Supported Languages: English; French; German; Chinese; Spanish; Castilian;