Nordstrom

Nordstrom, Inc.

Shopping Lifestyle
This version of the app is not recommended   
Current Version (1487)
All time (81730)
App last updated Feb 13, 2018
Screenshots
New in version 7.6

In this update:
• Bug fixes and improvements

With our 7.0 release, we completely rebuilt and optimized the app for iOS 11 to support faster development of future experiences. Since then, we've been improving the app based on your feedback. Please continue to share what's important to you at http://nordstrom.uservoice.com.

Previous updates included:
• For our customers near West Hollywood, you can now set Nordstrom Local as your preferred store
• See your past purchases, including photos of your items, directly in the app
• Personalize gifts with names, monogramming, and more
• Share products using the sharing button on product pages
• See full product details when you edit items from your Shopping Bag, Saved for Later, or Wish List
• Access more item details in Wish List and Shopping Bag
• Choose gift-boxing services in Shopping Bag
• Fixes to sign-in and Touch ID

Description

Get the latest in fashion and gifts from Nordstrom, while shopping from the comfort of wherever you and your phone might be! Plus, get free shipping and free returns—all the time.

• See what's in stock at your favorite store right from the app.
• Inspire your style with styling tips, ratings, and reviews.
• Choose from a variety of fun gifts for anyone on your list.
• Get notifications about our biggest promotions, so you don't miss out.
• Need it today? Just buy from the app and pick up your order in store.

Nordstrom is a leading fashion specialty retailer, offering customers one of the most extensive selections of clothing, shoes, and accessories for men, women, and children. Since 1901, we've been committed to providing our customers with the best possible service—and to improving it every day.

iPad Screenshots
iPhone Accessories
Reviews
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Can never check out correctly
Crossfitbrynn on 2/16/2018
This has to be the worst shopping app. Every time I get to check something doesn’t work. Today I can’t add my 20$ note. I keep clicking add and it keeps removing it before I place my order.
Problems with Wish List
Wtyler92 on 2/15/2018
The Wish List never works on the app for me. I’m not sure what is going on, but it always says there’s an issue. Online I never have a problem, only on the app. Really wish it would work because the app is just so convenient, unfortunately I can never save anything
Fashion
yoxhl hpcohxg on 2/14/2018
Great selection & latest styles!
Used to be great, now it’s useless
Angela17 on 2/14/2018
The app logs me out constantly and when I log back in and try to look at my purchases it takes me out of the app to the website. It also won’t allow me to add items to my wish list or view my wish list. I want to use the app, NOT the website! When is this going to be fixed??
Wish List
barstoolnordstromjk on 2/13/2018
I love how I can easily access all of my options in one place!
Was working....
oakhh3 on 2/13/2018
Used to work great. Now I hate this app. It keeps signing me out. Maybe this is the universe telling me to stop shopping.
Shipping is not Amazon
Joel Chicago on 2/12/2018
I’ve been a loyal Nordstrom shopper for 25 years & online shopping is not convenient!
Crashes and never loads
Santasfollowers on 2/12/2018
I’ve only been able to successfully use this app once because it constantly crashes or it says it can’t connect to the internet even though my phone is connected.
Best Customer Service!
auntneicey on 2/10/2018
Great company! On line shopping is easy and prompt deliveries and returns!
Card info
Lo010 on 2/10/2018
You guys got rid of the Nordstrom card functionality. I used to be able to pay my bill and access card info directly from the app, now I get directed to the online site. No bueno.
Love this app!
MIX Studio on 2/10/2018
Yay Nordies. Super easy to follow and use.
Chronically need to sign in
turbogrrl on 2/9/2018
I actually preferred the previous version, especially because I remained signed in to the app.
Hands down the best retailer out there
Pit to Chi on 2/9/2018
This app has been great. I have twin three-year-old so my schedule is busy. I was able to find clothes and put them on hold . When I got close to the store the app popped up asking me if I would like them to get my clothes ready. Got there. I was in and out of the store within 20 minutes with three new outfits. Unbelievably convenient and user-friendly! Oh and did I mention they price match! Nordstrom is the best!
Quality & Service
Jett1954 on 2/9/2018
Nordstrom’s by far has the best quality of clothing & service. I love shopping online because of my busy schedule
Why don’t they have a brand section anymore???
Gsullos on 2/8/2018
12/6 - All these new updates & the app is still terrible. So hard to find anything. And why can I not find a list of brands? Why is that so hard??? 2/8 - Thank you for letting me know you are reading these. However I have not shopped online/app since you took away the listing of brands. Even your category of “Nordstrom exclusive brands” just gives you a huge assortment of items to sort through. I will not be using this app until you bring back shop by brand. I like being able to scroll through the designers/brands you carry instead of having to remember & do a search or search through every category to find everything made by one designer.
New update
shopaholic@nords on 2/8/2018
I guess if you want to save $ and stop shopping so much through the Nordstrom app then this new update is a good thing. It’s no longer convenient when it flips you to the website and you have to enter your email & password every time. Seriously, fix it so you see your Nordstrom notes!! So annoying you have to enter them now!
I love the app but it continues to crash.
JustLilOMe on 2/8/2018
I’
Easy and convenient
BlackD3 on 2/7/2018
The Nordstrom app is easy to use and a convenient way to shop.
Account
mimibotti on 2/5/2018
Having trouble accessing my account. I never receive emails to reset my password. Frustrating.
Bibi
Mama Spray on 2/4/2018
I don’t want to create an acct to BUY from you!! Seems the ‘old NORDSTROM ways’ are gone forever...super sad
Love it!
Mrsgmorris on 2/4/2018
Nordstrom makes life easy for me to shop! I’m a busy lady and I usually don’t have time to go inside the stores. I get the option to purchase and get shipped to me or even on hold at a store near me!
Petite
Texas Petite on 2/4/2018
I am 4‘11“, 105 pounds. Not many retailers truly cater to us bona fide petites. Nordstrom offers the broadest array of options for us petite women. Thank you, Nordstrom!
What happened?!
mgsdoco on 2/2/2018
I love Nordstrom’s and buy pretty much buy all of my clothing and cosmetic from them, but the current version of this app isn’t up to the usual Nordstrom standard of experience in my opinions. It constantly logs me out, if I can even log in at all (and yes, I am using the right email and password since I’m able log in to the website on my laptop). I loved the ease of use of the previous iteration of the app, especially the feature that allowed you to go directly to a brand and there products since I tend to buy from brands that I know fit me well or cosmetics that I’m simply reordering. It’s still great for browsing, but not great for ordering on the go.
👍🏾for recent improvements
Ms. Jones 2004 on 2/2/2018
It took forever but Nordstrom’s is finally bringing back (some) previous features that I loved. The app no longer sends you to the mobile site to view your purchases and now provides a picture for the items purchased and even shows that the item was delivered or picked up. The issue with the Touch ID was also fixed. A couple of things remain though. You can’t select making it a “triple points” day in the app, it still doesn’t show you what items on your wishlist are available at a Nordstrom’s near you without clicking into the item and you still can’t share your wishlist. All features that used to be available in the app.
Somewhat better, but still need some work
Saber Maniac on 2/2/2018
Version 7.5 Thank you for fixing the order history. Now I can view all my previous purchases. However, the Reward still not fixed. It still bumping you out the app to the website, and doing the sign in and password again. Please keep everything in-app and have us sign in once for accessing all the viewing, not sign in every time for every one of them. Version 7.4 Almost back to the old app, but it still need some work. You could view your order history in the app, however, it only shows the last eight orders and couldn’t go back any further. Also, the Reward still bumping you out the app to the website, and doing the sign in and password again. Hopefully, the next version could bring back the full function app like before the updated one.
bring back the old app
kandy9195 on 2/1/2018
this app used to be perfect. now i have to log in every time i open the app and safari is opened when looking at rewards information
App makes it hard to buy stuff
Pinkpeonies117 on 2/1/2018
Love nordstrom. The app makes it so hard to buy something though. I have to sign in every single time (I keep forgetting my password!) and I have to enter the cvv code in order to make my purchase. So I have to get out of bed and look for my nordstrom card (usually at night while my kids are sleeping) and sometimes I’m too tired to go looking for my card and end up not purchasing anything!
Loses your spot when browsing
vs8388 on 1/31/2018
Recently, when I click on an item to view the details and then go back to the browsing screen it loses my place and takes me back to the top every time. Is there an update to fix this?
I only buy shoes from Nordstrom!
Amiracali on 1/31/2018
Nordstrom still has their timeless practice of pleasing the customer and going above and beyond with exemplary customer service that is par none. I have incredible difficult feet to fit and they always have an amazing policy around their shoes. And again, they have another timeless policy of backing up their products which is stellar.
Sign in
McPo13 on 1/31/2018
I find it very frustrating that I have to keep signing in every time I open the app. I don’t understand why it doesn’t keep me signed in or doesn’t use fingerprint log in. Makes me not want to use the app.
Crashing
Chicitysouthside on 1/31/2018
Add support for iOS 9
Great app but can never checkout, what’s up with that???
Ke_CZ on 1/30/2018
I love this app but I have not been able to check out in months- I always have to go to the full site to make a purchase - you’ve lost quite a few impulse sales from me. I just deleted the app and re-downloaded it and still have the problem. “something went wrong on our end, we’re working on the issue”. Yeah, I don’t think you are working on it at all. Thanks!
Updates not improving experience
BayAreaNativeFan on 1/30/2018
Update: January 30, 2018 - still no improvements in terms of redirecting users to the mobile website if you click on things in My Account. If you're going to do that, the deeplink should also pass an auth token to auto log you in. This might be an acceptable temporary solution until the app can do everything. Newest discovery that's another step back for the app: anytime you go to the wishlist and hit edit, it takes FOREVER to load the functionality, we're talking 3-5 seconds on wifi or my LTE network in the US. Then, when you select an item, it's another 3-5 seconds before you know the item has actually been selected. These types of responses times shouldn't be acceptable. Go and look at industry benchmarks. The folks at Nordstrom who work on this feature must not actually use it in real life. Same advice, dogfood your app. Lots of low hanging fruit to help improve the user experience and help users spend money via the app. November 8th - As many others have stated, clicking anything in Accounts (example: Purchases) redirects you to a web browser, which requires logging in. Doesn't Nordstrom see that this is a terrible user experience. Why bother developing an app if you just want to redirect people to the web? This wasn't the case before so is it due to an engineering limitation? Were you rushing to release an update and this was a compromise? Unacceptable. Dog food your own app. October 16th - Echoing what a lot of other reviewers have said about the latest app update. When trying to take another look at items on my wishlist, the view is limited unless you tap to view more details (which I actually didn't see until I read the App Store reviews). Was this change a/b tested? Also, I keep getting thrown and error on both my Shopping Cart and Wish List when trying to view them. They can be dismissed and eventually will load if I pull down to reload but pretty annoying experience. These are pretty annoying issues that hopefully get rectified in the upcoming update.
The BEST department store.
my-mahal on 1/29/2018
I’ve been shopping at Nordstrom for a while. This store set themselves apart from the rest because the excellent customer service. This company really sees the big picture and long term relationships between a company and consumers. I love shopping at Nordstrom.
Happy Online Shopper
Stylensmile on 1/29/2018
I love that I can find all of the stylish items I want online and I don't have to search through store after store. Free shipping is a huge plus.
Love love love love
Gjb888 on 1/29/2018
Nordstrom is literally the reason I haven’t killed my self, I love this so much
Updated review:
Rbruno1234 on 1/28/2018
Below is my previous review that included a one star rating. I wanted to change my review to say thank you for listening to your customers, Nordstrom! The improvements on this update have made the shopping experience much easier and more enjoyable! Previous review: As many others have said, the login process is super annoying and I hate being sent to Safari from the app. The old app kept me signed in which I liked. It is also impossible to leave a review on an item unless it is ordered online. If I buy it in the store I can’t go into the app and leave a review like I used to. Customer reviews are so important when purchasing an item and not having that feature is frustrating. I hope Nordstrom listens to the reviews and makes the appropriate changes.
Convienent
louisvbear on 1/28/2018
The app is easy to use and convenient.
Wonderful customer service
Swimdistance on 1/28/2018
Every time I walk in a Nordstrom whether I am just browsing or spending I am treated with warmth and appreciation. Thank you.
Best app ever!
nordygirl7 on 1/27/2018
I love the Nordstrom app, great filter search function! ❤️nordygirl
app is back to normal
Username5&635 on 1/27/2018
finally
Crashes in 11.2.2 iOS
[Rocketman] on 1/27/2018
As instructed, I deleted the installed app, downloaded the new version, and re-installed it. That trick fixed the crashing issue. Thanks.
Great
Baibai2 on 1/27/2018
They updated the app and it works great now!
Can’t check out
AKAgayle on 1/26/2018
I have been trying to check out using the app for 15 minutes. I keep getting an error message about not having an address entered, even though one is. Called Tech department and they advised i use the website until problem resolved. Very inconvenient
Great!
debra gg on 1/25/2018
Great people. Great products. Great stores. Love shopping here. Some of the sales associates have been so helpful over the years they have become my friends as well. Thanks Nordstrom!
Great App for a Great Store
Sara in Carlsbad on 1/25/2018
Super easy-to-use app. Easy to navigate. I can quickly look back through all of my previous purchases. It shows pictures of my purchases & all other pertinent data regarding that order. I truly love shopping through this app as well as patronizing such a great company.
Annoying Glitch
TashaLuvs2Travel27 on 1/23/2018
Every time I reopen the app to shop, browse, add to bag, save to wishlist, etc. I have to sign back in. What’s even more inconvenient is the app doesn’t automatically ask to retrieve your saved password from setting. I never write a review but this is so annoying and I’ve waited for too long hoping it would soon be fixed. There’s no way you guys @Nordstrom don’t know this is doing this.
The app no longer opens on my iPhone 6
Jcemd on 1/23/2018
Whenever I try to open the updated app, the screen goes white, then goes back to the home screen. I deleted the app and reinstalled without success of opening the app. Is there a solution to the app problem?
I love Nordstrom
Papi chulo 156747998543 on 1/22/2018
Nordstrom is the best retailer hands down. They offer a wide variety of items and price points to accommodate all customers needs. I used to think I couldn’t afford to shop Nordstrom’s full line store until I looked at what I was interested in. Keep it up Nordstrom!
Can’t ‘quick shop’ by brand anymore!
jat_nyc on 1/22/2018
You used to be able to go to a ‘quick’ full list of all brands and see everything across all groups—like everything Nike (clothing and shoes together, men+women, etc). Bring back the full brand list!!!!!!!
Fact Sheet
  • Publisher: Nordstrom, Inc.
  • Category: Shopping
  • Released: Nov 15, 2011
  • Current Version Released: Feb 13, 2018
  • Version: 7.6
  • Size: 114.8 MB
  • Compatibility: Requires iOS 10.0 or later.
  • Recommended Age: 4+
  • Game Center Certified: No
  • Supported Languages: English;