1-800 Contacts

1-800 CONTACTS, Inc.

(46104)
Price Category Version Released Last Updated Size Compatibility Age
Free Medical 7.4.1 May 31, 2012 Jun 11, 2018 64.3 MB iOS 10.0 or later 12+
Download_on_the_App_Store
New in version 7.4.1

• Fixed bug with image caching
• Improved ExpressExam prescription renewal reliability

Description

The 1-800 CONTACTS app is the fastest, easiest, and most enjoyable way to order contact lenses.

Where else can you reorder your contacts in three taps? Only our app. But what if you want to reorder in only two taps? Good news: Two-tap reordering from your Apple Watch.

SIMPLE ORDERING
Ordering for the first time? It’s slightly more than three taps, but it’s still quick and we’ll walk you through the whole process. Simply scan the lens box to upload your prescription or upload a picture of your paper Rx for faster shipping. Then use your camera phone to pay with your credit card, or use PayPal. Reorder from your secure account in three brief taps or select Auto-Reorder so you’ll never run out of contacts.

YOU HAVE QUESTIONS? WE HAVE ANSWERS.
If you ever have any questions you can call, email, or text us right from the app, and you’ll receive a prompt reply from a real, live person with an adorable Utah accent (NOTE: You only get the adorable accent if you call).

LENSGAUGE™ FOR EVERYONE
Perhaps you aren’t a 1-800 CONTACTS customer yet. It’s OK. We aren’t here to judge. Our LensGauge feature can be used by anybody to be reminded when it’s time to swap out their lenses. Because nobody likes itchy red eyes. Nobody.

ADDITIONAL FEATURES
• GPS-based search for a local eye doctor.
• Track your order from your Order History

You know what to do.

iPad Screenshots
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Reviews
Country:
Sweet service!!!
Smiles5425 on 6/23/2018
This is the most convenient and easy to use app ever!! I absolutely love it and appreciate that even though I upload the info they double check that everything is right. Time saver!!!
Very Pleased
Manduh73 on 6/23/2018
I love this company
Exceeded Expectations
Jules_Brown on 6/22/2018
I rarely write reviews, but this app really exceeded my expectations. It was super user-friendly. I did have to call in (twice actually😬) to ask a question about insurance...and then later because I didn’t choose expedited shipping like I’d wanted. Both times that I talked to their customer service they were excellent! Both team members were extremely polite and eager to help. The whole process was so smooth and my contacts came exactly when promised. In hindsight I wish I’d written down the names of who I spoke to so they could be recognized. Three members of my household wear contacts. I know where I will be purchasing them in the future.
Auto Renew of prescription
beresfords1234 on 6/19/2018
I couldn’t find a way to not set up auto renewal of the prescription. Is this a new feature?
Consistently great
Shellytheskelly on 6/19/2018
Somehow a new box ended up at an old address I’ve never had them sent to before so I decided to call (available 24/7) and see what they could do for me. The warm and friendly customer service staff were so genuine and efficient, they had a new pair to me in two days. I was having a bad day and was surviving off one contact. I’m very impressed 👌
Pricing
AlSkiiii on 6/18/2018
I have been a customer of this company for a few years now and have always enjoyed the ease of purchasing contact lenses. The app and website are both easy to use and they usually ship out quickly. However, over the years this company has began charging more and more for the brands they carry. A box of lenses that used to cost me $60 are now $75. With this in mind, I decided to do some external shopping and came across LensDirect.com where I found the same brand for literally $20 cheaper. I don’t understand the increase of the prices, but I’m sure there is some sort of reasoning behind it; hopefully not greed. If the other company continues the pricing they offer, they will have my business from now on.
Love 1800 contacts
molfop on 6/18/2018
Everyone is always so nice,and the app makes it super easy to order new lenses:)
Contacts for my son
smigly on 6/17/2018
Everyone on the phone or working on line has been very professional and helpful. I am so glad to have 1800 contacts to use for ordering needed items!
Procedure
unhappy6667788986 on 6/7/2018
I travel for and don’t have this information on hand. So I was forced to wait till I got home in order to find my information.
Love this app!
Mickey_A on 6/5/2018
It held on to my subscription and made it super convenient to order my contacts.
Great service
big spie on 6/5/2018
Easy to re-order and very quick Love it
No Doctor Option
epete0586 on 6/5/2018
After I enter my prescription and my name, I hit continue but instead of going to the next page, I keep getting an error to select my doctor. Problem is: there’s no where in the app that allows you to do this. Fix this, and I’ll be a happier customer.
Filled with bugs
CheyRolon on 6/4/2018
Originally, I had a hard time accessing my account. Once the app finally let me log in, it gave me a headache trying to submit my prescription. The prescription page kept on asking for my doctors information but didn’t give me a place to log the information. Now, I’m having a hard time submitting this dang review because all the nicknames in this world are taken.
Best place to buy contacts from!
lilianaAviles on 6/3/2018
Before I knew about 1800 contacts I would buy them at my local eye doctor clinic but it was so expensive, luckily I found this app and decided to give it a try! And OMG I loved it! Safe exact contacts for much much cheaper price! With the money i was spending ordering my contacts at my doctors office I can easily order me twice the amount of contacts here! Highly recommend!
The Best
Caligirl74 on 6/3/2018
I love this company. Reliable and helpful.
Fails to show you the expiration date of your prescription!
HmstrH485 on 6/2/2018
While they send you plenty of emails telling you that “your prescription is ending soon,” NOWHERE in the app can you find the ACTUAL expiration date of your prescription! So those unhelpful emails just look like spammy marketing emails. Wanted to order some new contacts soon but missed the deadline by A FEW DAYS because I was having surgery. Hey 1-800 Contacts: if you showed us the actual expiration date I could’ve ordered before having surgery. Now I have to wait until I can afford both the Dr visit and the contacts before buying new ones. My eyes will be killing me until then. Major failure on the part of the app creators. Otherwise I would’ve given 4 stars.
So convenient
Dallasasthetics on 5/31/2018
Living in a big city finding a good eye doctor that isn’t going to over charge you is like trying to find a needle in a hay stack. Last night at 10:30 PM I realized I had 1 contact left and that was for my right eye my left eye contacts were completely out. I panicked because I didn’t want to go to the eye dr and spend a fortune and when was I even going to have time!? So I decided to give 1-800-contacts a try and it was the best thing I ever did. I got to renew my prescription right on my phone and reordered contacts they shipped the very next day! I was just so happy I called my mom and told her she had to do it!
Easy Peasy
First Time Working Momma on 5/30/2018
This app makes ordering contacts easy peasy lemon squeezy. You can scan almost everything!
Fast & easy!
Superdog1 on 5/28/2018
I really appreciate how easy it is to reorder my contacts, even if I have a change in my prescription. I just take a picture of the new prescription and upload it from my photos. Shipping is usually fast and free. Thank you 1800CONTACTS!
Love this app!
Camila_0490 on 5/23/2018
Great easy way to order contacts. No hassle at all when uploading your RX. Love that it ships within a week! Faster than my eye doctor. And I don’t have to go pick it up anywhere because it’s mailed right to my front door. It’s great!
Easy & fast
CortneyGalli on 5/23/2018
Love how quickly I can re-order my contacts through the app. It’s literally on the first screen when you open your app and super simple and easy. I can buy with Apple Pay too so all I have to do is literally 3 taps from my iPhone home screen and BAM I got my contacts ordered!
Babs
Babsnmills on 5/20/2018
Easy ordering got even easier!!!
Amazing!
AsiaMS on 5/19/2018
This company has been consistent with excellent customer service for the past 18 years that I’ve used them! Outstanding! Highly recommend.
Love
Simplyrubi on 5/18/2018
Love this app, thank you for giving me life again lol
Simply the Best
Lilly22918 on 5/17/2018
I took my eye exam from my own home, renewed my prescription, and ordered contacts for HALF the price of a doctor’s visit. When I called their help line to make sure I’d done everything correctly, I was instantly talking with a real person. No pressing certain numbers to be directed to different places. I was FLOORED by the service I received!
Easiest ordering
anderlynne on 5/17/2018
I’ve been ordering my contacts from 1-800-contacts for 10+yrs & never had a problem. So convenient & they contact my eye doc every year to verify my new prescription. Just downloaded their app & re-ordering is even easier. Highly recommend
Very happy Long time customer
Shanel38 on 5/17/2018
They are awesome! Customer service is amazing! They go above & beyond! I foolishly tried a different company because the contacts were cheaper BIG mistake worst experience ever! Reached out to 800 contacts they price matched & over night ship! I give 10 STARS! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Love this App!!
J larkdeck on 5/15/2018
So easy to use and I love the reminders!! It’s such a breeze!
Price + Service
bri616 on 5/15/2018
Great prices and AWESOME customer support. Don’t order from anywhere else!
Great
debracharlene on 5/13/2018
So easy. Love the reminders! I’ve been using them for years without a problem.
Ordering
james kahntacs on 5/10/2018
1800 contacts makes it extremely easy to reorder your contacts.
Contacts App
Eml718 on 5/10/2018
Love the App! Very easy to use!
No promo allowed to entered for re-orders
atlcontacts on 5/9/2018
Disappointed due to no promo code available to input for re-orders.
New customer
Keely63 on 5/9/2018
Great customer service! They are very quick and helpful in explaining their process as well as walking thru their website portal.
Convenient
Cieratroy on 5/7/2018
Love the App so convenient!
Awesome
bob209187 on 5/6/2018
I’ve been buying contacts from 1800 contacts for about four years now. Still one of the best places to get them from and now they have the option to do your eyes for $20. That is Flippin amazing! How much more convenient and simpler the future is getting for Contacts users. 1800 contacts you are the best!
Awesome customized care
Missmariamaya on 5/2/2018
Love this company! Sick of dealing with difficult doctors any you make it so easy to order my contacts!
Scan
carpathian8675 on 5/1/2018
Scan function is very slow and difficult to get it to take
So easy!
CDT2011 on 4/30/2018
I love the convenience of the 1-800 Contacts app. I take a pic of my Rx when an updated prescription is needed and select the order quantity, done! Also, any time I’ve hand to speak to an actual human, they’re always very pleasant and accommodating. I’ve been using 1-800 Contacts for over 5 years and have never had an issue.
Quick and Easy
lat0919 on 4/27/2018
I love that the app was fast and easy to use and it remembered what I ordered last time so that was helpful too !
Disappointed
Sweet2126 on 4/26/2018
I have ordered contacts from this company now a twice. Both times I paid the extra money for next day delivery, however I did not receive my contacts until 3-4 days later. I just think that if a company offers fast delivery or next day shipping, especially for such a steep price then my order should be delivered when expected.
App
RC2@ on 4/25/2018
All I have to say right now that there app is awesome!! Easy and fast love it!!
LOVE
Melainaaa on 4/24/2018
They always take care of everything and it’s easy 💕
Contacts
Julie Lovercheck on 4/24/2018
I have always been so happy with this company, however a few months ago I ordered my contacts - thought they were right and wore them for months. I kept throwing them away bcs I thought they were dirty or something was wrong. Went through most of my boxes then reordered. When the next boxes came I noticed the prescription was different from the one I had been wearing as it turns out I couldn’t see well bcs they had sent me an old prescription and it wasn’t enough power. Long story short my eyes have been bothering me since then. I just had to have my power increased bcs my eyes are now even worse than before.. I’m giving them one more chance bcs mistakes can happen but I will definitely pay more attention and check them before I wear them.
Rebate
heloisesant on 4/23/2018
I think the discount should be automatically to the order. It is more practical then send back by mail a rebate coupon!
Best contacts experience
Dvbbggggg on 4/22/2018
Never has such a great experience with an app or customer service and I did just now and have been for the past 6mos. Such an easy, quick experience. I've never given a review here on the App Store but I logged in just to find how to because I appreciate how I was treated so much. Can't tell you how grateful I am for the way you guys run your company.
Creepy app
johnnyfiveohyeah on 4/20/2018
Having to use the camera and location is creepy as heck. Why am I required to renew your prescription even tho my eyesight hasn’t changed for years. If i walk around with high blood pressure am I forced to get a check up? What should be illegal is the cost of eye exams these days.
Ease of use
Matty Boombalatti on 4/19/2018
SUUUPER EASY
Amazing!
Jessica_Eve on 4/19/2018
Always great customer service from 1-800Contacts and the app just makes everything even MORE convenient! Highly recommended
Thank you
Nardella85 on 4/19/2018
So easy to order! Thank you 1-800Contacts!!!!
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