Allegiant

Allegiant Travel Company

(1366)
Price Category Version Released Last Updated Size Compatibility Age
Free Travel 5.16.1 Jun 06, 2012 Jul 12, 2018 62 MB iOS 9.0 or later 4+
Download_on_the_App_Store
New in version 5.16.1

This release adds a number of new features to the Allegiant mobile app which will provide clearer communications for passengers and the opportunity for providing better feedback to Allegiant.

Description

The official app of Allegiant Travel & Allegiant Airlines. Book your vacation online at www.allegiantair.com, then use this app to make the most of your trip.

Passengers can follow their trip on a card-by-card basis in the app. Each phase in the trip is represented as a card in a timeline of the whole journey. Just tap on the cards and follow the instructions to manage the trip, check in for the flight, display the boarding pass and get departure and arrival information. You can also book your flights via the app.

Passengers can also:
• Access and review upcoming trips.
• Automatically download trips onto their mobile phone if logged into their My Allegiant account.
• View and add seats, purchase bags and upgrade to Priority Boarding.
• Receive important flight status notifications
• Take advantage of a variety of self-service functions
• Provide feedback about their Allegiant experience

Using the Allegiant mobile app can save passengers money and will allow them to zip through the airport without ever printing a single piece of paper.

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Reviews
Country:
Boarding pass
nickfritz1985 on 7/12/2018
I can’t view my boarding pass and I fly out tomorrow. There’s no option for it
Used to be better
Smarty54 on 7/10/2018
Lately this app has been a let down, always says no internet connectivity. I want to check on flight status of my flight and 9 out of 10 Times says I need internet connection. Let’s me check in no problem but does not let me check flight status.
Could not check-out on app
JillyWilly79 on 7/9/2018
The “State” dropdown when entering billing address during checkout would not render. Clicked the box, clicked the dropdown arrow and dropdown never opened. Had to exit and use the desktop to start the entire transaction over. There is no area in the app to give feedback or report a bug, therefore, a poor review.
Unreachable
Taylorpageb on 7/9/2018
Their customer service is unreachable.... very annoying
Bad
jessp13 on 7/8/2018
I had a very bad experience with the Allegiant app. At the airport my luggages did not meet the weigh limit therefore I had to add carry on luggage’s. I downloaded the app and I tried to add carry on luggages and the app wouldn’t stop crashing at all. It finally worked and i was able to add the carry on’s. After that I tried to get my boarding passes and the seating map wouldn’t come up after many attempts it would just say that had error had occurred. Even before that I tried to check in and I added my name and the code and again the app would crash and say “ an error occurred” this was such a waste of time. The app clearly needs management as well as an update. Hopefully this can get solved and if this were fixed lines at the airport wouldn’t be so long.
Great customer service experience
SIUFLguy on 7/3/2018
I have to brag about this airline. I had to change my flight last minute due to a death in my family and they did not charge me for the change. They were very understanding and caring. I have flown with them multiple times and always had a good experience!
Frustrating
Terry2781 on 6/26/2018
I’ve downloaded the app but it won’t work. Keep getting an error message that there’s no internet connection. Ugh
Most inefficient way to check in to a flight
Anna is my nickname on 6/26/2018
Allegiant requires you to download an app to retrieve your boarding pass. It is one unnecessary step in the process of traveling. I only used the app for under a minute to download my boarding pass onto my Apple wallet before deleting the app. Most (better quality) airlines allow it to be downloadable to your Apple wallet as a next step. They need to improve their process.
Delay. Delay. Delay.
delayed again. on 6/24/2018
Honestly, I should give this app five stars. All updates of your delayed flight(and I promise you, you will have a flight delay with Allegiant) will get to you in real time. For example at 4PM, sitting in the plane that was supposed to be taking off at 3:07PM, the entire plane who had the app received the notification that our flight was delayed until 5PM. Everyone got the notification at the same time and then the crew asked us to de-plane. While sitting outside the gate, we all then got the notification that our gate ALSO changed. So, if you do decide to fly this disaster of an airline, I would recommend the app, so you can at least get some type of consistent notification about your delayed flight. But please, please, please choose another airline. Trust me, the price is good but it is soooo not worth it.
Customer service hold time is horrible
uimk on 6/21/2018
The flight was delayed 3+ hrs, We paid for 3 selected seats extra and didn’t get them we were spread out. E mailed them....no response. I’m on phone with them now on hold for more than an hour already. All I want is my $ back for seats I didn’t get. Finally got to talk to a person 1 1/2 hours later.......back on hold lol another 10 min. GOT A CREDIT
Stupid company
Legate Shaw on 6/16/2018
Stupid app. Stupid business strategy. You forced me to download the app. This is what you get.
Excuse
tonyjujg on 6/15/2018
This flight was terrible
Not bad so far
Jodyjoe757 on 6/14/2018
The app was not working originally for me because the representative who booked my flight over the phone put my last name first and my first name last. That made it so I could never pull up my booked flights within the app.
Can no longer log in.
Bioanthro on 6/14/2018
(Would prefer to rate zero stars, but that’s not an option. So please understand that the one-star rating is ratings inflation.) Several days ago, I booked a flight through Allegiant’s website. A few days later, I opened the app (after the most recent update) to view my trip, but I got a message indicating that I was no longer logged in to the app. Accordingly, I input my email address and password, and was met with a message telling me that my email address or password was incorrect. I re-entered the information several more times, thinking that I must have mistyped something. (The app does not have a “show password” option, so one cannot be certain that one has typed the password correctly.) I kept getting the same error message, so I went to Allegiant’s website and logged in to my account, using the same information that the app rejected. I was able to use the website to see my trip, so I returned to the app and tried to log in again. I got the same error message several more times, so I used the app’s “forgot password” option and changed my password on the website. I then tested the new password on the website; once I confirmed that it worked, I returned to the app and tried the new password. Same error message. Repeatedly. So I uninstalled the app and reinstalled it. Same result. I then thought that perhaps the website required some amount of time to pass before it updated the password throughout Allegiant’s system, so I waited 24 hours before I tried the app again. Same frustrating result. I then went back to the website and logged in with my new password. No problems there, so I decided to look at my profile on the website. But as with the app, the website does not provide a”show password” option, so I was unable to see what password the profile has. So I decided to change it through the profile setting, just to see what would happen. Before I describe the result, I want to emphasise the fact that I had to log into the website *with my password* in order to get to my profile. So. After having done that, I selected “change password”. The system asked me for “current password”. When I entered it, I got a message telling me that my current password was incorrect. So I tried using three different web browsers, in the event my browser configuration was causing difficulties. I had exactly zero success. I have repeated all the above steps multiple times, across multiple days. Throughout, I have been unable to get into the app, and I have been unable to change my password (or even view it) through the profile page. I have been able to use the app to see my trip by inputting my confirmation number and my name, but I cannot actually log on to the app. I’ve also been unable to find any source of help in the app or on the website, so I suppose I need to accept that I’m not going to be able to use the app or change my profile information on the website.
Horrible
ScottsdaleKarina on 6/4/2018
Cannot even update address and phone number on their app! Then they operate their customer service via email. Their solutions are not possible. They act like this is how to solve your issue...I already tried what they typed. I am just trying to update personal info. Good luck if you have to reschedule.
AVOID AT ALL COSTS!!!
Lehi M on 5/24/2018
I’d almost rather die in a plane crash than take another flight with Allegiant Airlines! 100% of my flights with them have been delayed...no exaggeration! 100%! With the added costs of in-airport entertainment and such, you’re better off flying another airline! Also, TERRIBLE customer service!!! Spend an extra $100 and fly elsewhere! Thank me later!
Dumb
Rrmomhob on 5/23/2018
App does not work any time I have tried to use it. It can never find my flights. Deleted. Again.
Wayyyyy too much spam email
spam-hater on 5/19/2018
Allegiant spams too much. I specifically asked NOT to be put on a mailing list but as soon as I downloaded the app I began receiving incessant emails, all with useless information I don’t want clogging up my email box. Unfortunately there is no way to avoid paying for a boarding pass without the app, from what I was told.
Treatment of my luggage
allegiant busters. on 5/18/2018
I flown allegiant two times my first time was not a very good experience and the second time was even worse besides the seats being uncomfortable they call themselves a discount airline they charge you for everything they charge me for my luggage and then they charge me again because they said my luggage was overweight when I had already had my luggage weight edit meta-criteria of their luggage requirements When I reach my destination retrieve my luggage I noticed that my luggage and its contents or damaged I called customer service they had no per se customer service the lady was so rude I did not care about my issues she said I could report this online I’ve yet to find a place to report this beware do not fly allegiant 60 Minutes was right this is not a discount airline . This is a discount service airline.
App won’t open
cpdwolf on 5/9/2018
Instant crash when I try to open the app. Fix this immediately
App doesn’t even launch
Slair1 on 5/6/2018
App won’t launch- can’t give it 0 stars
Update
PhxPhil on 5/4/2018
Was getting a default message that my flight info was not found! Very frustrating! But it was MY FAULT ... I was not entering my first name exactly as it was on the confirmation (legal name ie Bob vs ROBERT. Great app
100% Crash Rate
Ninja Nasty on 5/3/2018
Since the update, I can’t even open the app as it starts to open and then crashes every time. My OS is updated and I’ve restarted my phone several times trying to rule out any local issues but I’m still unable to even open the app. I can’t give the app a good rating when it crashes 100% of the time unfortunately as it usually is a pretty useful and convenient app. I’m hoping this issue is resolved soon.
Won’t update
MiDeb2 on 5/1/2018
Every time I open the app I get a message that says unable to update information. Very annoying
Doesn't work
Flequent Flier on 4/29/2018
App doesn't work. Crashes before opening. No update or contact info for developer available.
Airline + app = waste
E.Beagle on 4/28/2018
There is no real savings using Allegiant... it charges for every component of flying. Seriously??? These clowns charge for a boarding pass, to pick seats, use a credit card, etc. by time you're done the "low cost fare" is nothing special. And the app is useless - or a liability. Deleting app and booking with a real airline.
Allegiant
Cyndigity on 4/25/2018
App doesn’t even open!
Had Gotten Better
HeavenHillHammock on 4/20/2018
The app has gotten better over the past couple of year. The issue right now is that a pop up keep saying unable to update information. Hey, that’s great to know IF it wasn’t updating. The app is working fine and updating.
Instantly crashes - not useable
Amalgamator on 4/19/2018
It instantly crashes on my iPhone X
Don’t use this airline ever
KGStar21 on 4/13/2018
This airline always have mechanical issues! They don’t care about the customers! Flight delayed 4 hours and they only gave a free half can of soda! Stay away from this airline! Missed my cousin graduation!
Does not work
Utrockets84 on 4/12/2018
Good luck if you have an apostrophe in your last name. The app will not let you check in to your flight.
Fix your broken app!
Fracktricide on 4/12/2018
I get that you're a budget airline, but for crap sake, your app has been completely broken for weeks and you've done absolutely nothing. It can't be too hard to troubleshoot given that it won't even open at all. Sure hope you upkeep your aircraft better than your app.
Has not opened in weeks
ChrisB84 on 4/11/2018
App won’t work. 🤷‍♂️
App Won’t Open
smh1092 on 4/10/2018
I’ve used this app before and it would randomly close unexpectedly. I’d have to open the app multiple times while using. Now, the app won’t even open and I am supposed to use it to check-in. When I tap it, a white screen pops-up and then disappears. I try it multiple times in a row. My phone is completely updated and I restarted it, still no luck. Very frustrated.
March 2018 update crashing on iOS consistently
pheumiller on 4/4/2018
Your new release simply will not open on iOS 11.2.6 on my iPhone X. I updated tonight just before flight and now I do not have the app or Phone boarding pass for tomorrow morning‘s flight. It crashes every time I attempt open it. To make matters worse you have no good way to contact you for app support. You simply funnel people into your six week response email contact forms. Useless. You should text more thoroughly before release.
Crashing
LalaTree on 3/31/2018
App will not open!
Crashes when opening.
Richie 2112 on 3/31/2018
An app that crashes when you open it isn’t very useful. It worked fine months ago. Shame.
New version ( March 2018) not working
Ray8876 on 3/29/2018
Was a 5 star. Checked in flawlessly 2 weeks ago, but unable to check in for return flight. I was able to check in via a browser so it was not a problem with my account.
Broken
Broman356 on 3/24/2018
New update crashes on launch
Good app, flight was bumpy
erikag002 on 3/19/2018
I flew for the first time to Florida with my mom. Considering I was a first-time flyer, I was freaking out and was worried we'd get in a crash, but we landed safety. We experienced a few turbulence episodes that made us physically jump, although we were securely strapped in our seats, and I nearly screamed from the unexpected moment. Other than that, the flight was fine. My mom mostly uses the app, and she said it was easy to use. Coming from the perspective of a first-time flyer, I sure wish the flight was smooth, but maybe I'm just overreacting.
TSA precheck doesn’t show up
MDL$ on 3/9/2018
On the mobile boarding pass my TSA precheck doesn’t show up for my departing or return flight. Super fun waiting in line at the counter with no avail and again at security. I don’t have this problem with any other airline. Update your system
Allegiant typical
SoOverYou on 3/7/2018
There is a fee if you print the pass at the airport, but OF COURSE THE APP DOESN’T install without a problem! 😩
Terrible
Koollpics on 3/2/2018
Maintenance issues on the way to Vegas, 3 delayed flights. Maintenance issues on the way back from Vegas 5 day later 4 delayed flights..
Amateur Hour
jsauer2001 on 2/20/2018
Allegiant cancelled my flight to Florida last September — Hurricane Irma. Here it is 2018, and the old cancelled flight still appears under my flights. Sheesh. So I email Allegiant to have it deleted. Allegiant says, sorry, our system won’t let us remove the old cancelled flight. Really!?! So, for the remaining years I have left, I’ll see the old cancelled flight listed under my flights!?! Amateur hour. The correct answer would have been, yes, we’ll take care of that.
Great to us during travel
Ilhwa on 2/19/2018
The Allegiant app was great to use as my husband and I checked our bags and boarded our flight. 1. When we checked our bags the tag number was populated into the app connected to our flight. 2. The boarding announcements were right on time through the app so great for if you are away from the gate and not paying attention to the announcements.
Good for checking in
Grapefruit1984 on 1/21/2018
I originally downloaded the a App to use the e ticket feature and early check in. For that service, it worked great. I was incredibly pleased. I opened the next time to search for flights from my area to “somewhere”. Somewhere, because I didn’t know which airport I wanted to fly to. I would love to see a service map so you can pick your start and see what options are available. Maybe I’m willing to drive a little for a cheaper rate, or perhaps I’m willing to pay more to fly into a choice city. Either way I think the booking flight open is clunky and could use some touches.
No longer working
Natures_Gift on 12/29/2017
Refuses to load my information when trying to add a trip, check in, and check status.
Terrible!
Betho98989 on 12/23/2017
I downloaded this app thinking it would save time and be efficient. Ha. It’s not very intuitive, and kind of feels like someone from another country designed it and that it was never tested from a usability point of view. I ended up only being able to check in part of my family, which means I’ll be waiting in line at the airport. So much for saving time.
Good but we need Apple Wallet support
SensationalC on 12/22/2017
Nearly all other airlines have it where you can put your boarding pass on your Wallet app. Do the same.
Overall Good
Ry Love on 11/18/2017
Decent app and definitely works to go through TSA and board the plane. No problems there. Sometimes, not entirely intuitive to use and I work for a company that builds mobile apps... basically, if I’m done with a flight, don’t show it in my “Trips” - make a past trips button or something. Biggest gripe is that it told me to board Grate 7 yet the flight changed to go out Gate 2... almost missed my flight. It’s an app... you can send notifications or update the Gate from the server side. But just a notification would’ve helped so much. Again, good app otherwise.
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