Lyft

Lyft, Inc.

Travel Navigation
This version of the app is not recommended   
Current Version (3260)
All time (97510)
App last updated Dec 11, 2017
Screenshots
New in version 5.5.3

Thanks for choosing Lyft! To make your rides even better, we update the app regularly. It’s like housekeeping: squashing bugs, cleaning up code, and other small-but-mighty improvements.

Description

Need a lift? Try Lyft for a friendly, affordable ride whenever you need one. Request a ride with the tap of a button, and get picked up by a nearby community driver who’ll take you to your destination within minutes. Yep, it's that easy.
• Split the cost of a ride with friends. It’s easy, fast, and secure.
• All Lyft drivers pass comprehensive background and DMV checks.
• Drivers are rated by passengers and only the highest-rated drivers are allowed on the road.
• Lyft provides a first-of-its-kind $1M liability insurance for total peace of mind.
Join the millions who’ve taken 5-star rides. Download and take a ride today!

What people are saying:
"Ride-sharing programs like Lyft are providing commuters with less expensive and more social ways to get around. Users log into the app, specify where they’re heading, and a background-checked driver picks them up for less than a typical cab ride." - TODAY Show
“Lyft is a real community — with both the drivers and riders being inherently social — making real friendships and saving money.” - Time
"In a city where taxis can be scarce and… black town cars are rampant but expensive, Lyft has quickly gained visibility due to low prices and quirky branding." - Ad Age
"Lyft's focus on the everyman has recently extended to the wildly successful Lyft Line carpool service aimed at commuters, which offers discounts of 30% to 60% for sharing a Lyft ride with others." - Fast Company

Prices vary based on market condition.

By downloading the app, you agree to allow Lyft to collect your device's language settings.

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Reviews
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Where is the add a stop button?
No fan of this on 12/16/2017
This version deletes the option to add multiple stops.
ETA or MIA?
Stephsky on 12/16/2017
We ordered a lyft for my husband’s holiday party a little after 6 pm - eta was 4 minutes.... which changed to 6.... which changed to 10. Then they changed our driver and ETA was now 5, then 10 minutes. I finally called the driver who did not answer but texted me he’s coming up. Coming up where? He then told me he has someone else now in front of us but please wait for him and it’s now 6:30 pm. I cancelled and my husband ordered a driver on his phone same thing happened and they switched the driver too. Once we got the name of the new driver he called her to get a more definite ETA. The app said 5 minutes but she said it was more like 20. So now it is 7:10 and we are driving ourselves late to his holiday party. Never again... ruined our whole night.
Great ride
Monopolymechanic on 12/16/2017
Great ride, pleasant conversation.
Unauthorized Charges
ApersonX10 on 12/16/2017
I highly do not recommend this service. I used them once in June. I deleted the app and never had a need for it after that. Four months later I notice small charges from Lyft on my account. I thought it was a glitch because it was pending. Then they went through. I tried to contact them about the unauthorized charges but you can only email and they said they didn't have any record of it. I finally went to my bank, which I should have done from the start, and they found more charges from the month previous all adding up to over $50. The company wouldn't help me. They had no interest in apologizing for stealing my money or replacing it. The bank had to contact their fraud department in order to get my money back. I will NEVER use this service in the future.
Great company
News kook on 12/16/2017
It seems that their standards are higher than the other car service.
Amazin!
Hurtado96 on 12/16/2017
Amazing!
Horrible
wynn1 on 12/16/2017
This app of far more confusing than Uber, I ordered my first lyft in 2 years and it didn’t even come... still waiting on my refund
THIEFS
Katheleen809 on 12/15/2017
Update 12/16/17 Updated WHAT IS ERING WITH THIS BS? I ordered a cab, they never told me how much it would be and charged me $109! Bunch of thief, scammers! They’re surcharge is 250% * minutes! ———————- With Uber the route I make, cost me $47 car pool. With lyft, sharing the cab, $102!!!!! Are they nuts??!?? Deleted it right away!
ETA is terrible
boxtaboy on 12/15/2017
Estimated time of arrival is always off. Always get charged for cancelling a ride that said would be here in 5 minutes and takes longer than 15-20 minutes to arrive.
Unstable on iPhone X
klysium on 12/15/2017
Had to force close the app multiple times. Going through the menu options causes the app to hang. :(
Horrible customer service ever
TyronnyM on 12/15/2017
Got charged an extra $48 because the driver kept driving with my account on and never got refunded by lyft they have the most horrible customer service ever , try to get a hold of lyft and you’ll fail they are horrible i would never recommend lyft ever they are the worse please do not use them just stick to uber please
App went downhill
devcxyz on 12/15/2017
The app seems to have gone downhill! I’m late to work twice this month! It’s ridiculous to match with a driver who took 15 min to come. I usually try to give additional 30 min because I take lyft line. Normal commute is 30 min so I already gave extra allowances, requesting rides usually 1 hour before I start work. Am I supposed to start requesting 1.5hour ahead of time then? I mean one time we were 3 exits away already and we had to turn around to pick up a rider... that’s just getting ridiculous. I used to prefer lyft compared to uber... I’m switching my daily commute to uber
Deleted my lyft app
MaxNoce on 12/15/2017
Lyft has a map system that sends driver elsewhere and when a price surge is about to happen those drivers will cancel the ride and you will not know until you log back onto the app. No text or call. Worst app and service ever. I’m just gonna use uber from now on and not deal with idiots anymore. Very upset.
Horrible service
Dave21212121 on 12/15/2017
Company shared rides go in the opposite direction in which you're traveling and and take twice the time they state. Customer service doesn't care and tells you it's not their problem. AVOID LYFT!
Waze is terrible
Crystalogan on 12/15/2017
I dont use the Lyft app like that because of all the bad experience I’ve had before. But since they we’re offering 5$ off I was like why not? I waited outside for 25 minutes while atleast 5 cars cancelled on me after 5 mins of waiting. One cab driver passed my building and when I called he put me to voicemail. And another cab driver went the wrong way and ended up in Brooklyn. I’m just going to stick with what i usually use and delete this app forever. ALSO waze is a bad gps app. It makes the drivers do more than they have too.
Unable to download app
Rahul Lachoriya on 12/14/2017
I am unable to download app. It's strucked at one point , no progress
Horrible ride experience and customer support experience
Spork93 on 12/14/2017
Had a flight at 7 at LAX, called a lyft from DTLA at 5:20 where the given eta was 6:14. Fell asleep in the car, when I woke up at 6:10 I was horrified to see that the driver had taken the longest route possible and the eta was now 7:00. Missed my flight after sitting in the car for an HOUR AND A HALF with a very rude and slow (on purpose?) driver, was assessed a $125 change fee from Alaska. Called lyft to try and get a refund, they refused to do so even though I had screenshots I took immediately when I woke up showing the optimal route the driver should have taken on google maps vs the route he actually was taking. I argued with a lyft rep for 51 minutes (what kind of customer service rep argues with a customer for 51 minutes when they’re just had a 90 minute lyft ride that should have been 45????) until my phone died. Terrible terrible experience, I will never use lyft again and neither will any of my family or friends. Uber is cheaper anyway
No show drivers
SA603 on 12/14/2017
Too many drivers are no shows and claiming they're at the pick-up location resulting in penalties for me, which I then have to take the time to dispute. Process for disputing charges isn't easy. Drivers are gaming the system which is like the old days of calling a taxi, but worse because you're charged when the driver doesn't show up.
Needs work for iPhone X
Iein on 12/14/2017
You need to please update your app to work well on iPhone X. UI is terrible. Try taking a profile picture. Doesn’t work and is clipped. Get to work!
Drivers don’t pick you up!
Imperialite on 12/14/2017
Decided to try Lyft instead of Uber. Waited 10 minutes and when driver indicted ready for pick up, he dropped the ride. Then when I went to rebook the rate went up 25%. Awful business model, back to Uber and taxis.
The app doesn’t connect without WiFi
Vic Gulaty on 12/14/2017
I don’t have a problem with Lyft as a service. Because every time I have used it - I have been very happy. The trouble is getting connected to order a ride. I have till date been unsuccessful to load the app when not in a WiFi zone. Which is a shame. Beats the basic idea of using the service - when you are out and about. Pretty much - every instance of ordering a ride is when I am home or at a place which has WiFi. Can anyone suggest any hidden tricks? I am a techie and have been smh about this one.
Confusing
DWH-Gator on 12/14/2017
I downloaded the app in order to get a ride. After set-up, I requested a ride, it told me the cost, I confirmed and hit the button - it then told me that I needed to go offline and close out the driver app. WHAT?!? I don’t have a driver app nor a driver account. To difficult to use and just gave up - called a cab instead.....
They’re always late
yetAnotherGuy42 on 12/14/2017
Says 2 minutes BEFORE you reserve a car, then it takes them 10 minutes to show up, and when you cancel they charge you for cancellation. I’m switching back to Uber.
Good idea, poor execution
I'm the white rabbit. on 12/14/2017
While I'm glad there's an alternative to Uber, I'm going to stop using Lyft if they won't send the driver to the pickup address I specify. Drivers keep going to where the GPS says I am, and if I'm inside, the GPS signal is often way off--even when I'm outside, it's not accurate enough to get me on the correct side of the street. Just send the driver to my pickup address, not where GPS claims I am. It is infuriating to have to call the driver to figure out where they went EVERY time I'm getting picked up.
Error
Pet_luver on 12/14/2017
It for some reason doesn’t accept my credit card. So what do I do? Go to Uber who accepts my credit card.
Inconsistent
MireyaC0702 on 12/13/2017
The prices are so inconsistent it’s so frustrating. One minute a 5 minutes drive is $3 then the same 5 minute drive turns into $15 a few minutes later. The prices are outrageous 99% of the time coming from someone that uses this app or uber about 3 or 4 times a day. Lyft has been horrible lately. Seriously about to just call it quits and stick with uber.
Better off with an uber!!
23759rr on 12/13/2017
The service is great apart from the fact the times of pick up and drop are always inaccurate! The app is awful though. Can’t change your home address, can’t change payment type whilst on a ride or afterwards even before the card has been charged, couldn’t even change destination until recently! If you don’t mind giving your money to an unscrupulous company, use uber. If you have principles then stick with Lyft but be warned this company is not much better. Their drivers will always show and leave almost immediately to get money through cancellation fees rather than waiting for a full minute. The app is useless and their customer service is even worse! Don’t say I didn’t warn you!
Wrong location
Shang&&/ on 12/13/2017
I used the shared line and drivers always go to wrong pickup location and I could not contact them, so I ended up charged a no- show fee...😡😡😡
Love Lyft, maps not always accurate
caffeineben on 12/13/2017
I take Lyft regularly and have had good experiences. My only issue is with the maps. A couple times it put me on the map more than a block from where it was. This morning I clicked on the actual address but somehow it marked my location in the alley behind the building I was in. I could not figure out how to Move the pin. As a result it took 2 tries and a phone call to the second driver to find me. That said - have taken Lyft twice more today since the frustrating morning incident so I do still think it’s a great service and definitely like the vibe and how they operate better than their big competitor!
Needs work.
Chicago Organizer on 12/13/2017
Two things could stand to be improved. 1 it could do a better job suggesting addresses based on previous trips. 2 you should be able to remove payment methods (credit cards) that you no longer want to use our don't want stored on their servers. In the current climate of internet security this is a major cause for concern.
This app keeps getting worse as it updates.
Manny 56 on 12/13/2017
They refuse to refund you your cancellation fees. They also have a bot messaging you which I find highly disrespectful. They also have glitches that result in ride fares going up. Really disappointed in this app
Decent.....
Sxypony on 12/13/2017
I normally use Uber. But i tried Lyft because i got a free coupon. It’s cheaper BUT it’s because they pick up several other people with you. So basically i was late going to my destination because we had to make SEVERAL additional stops. ONLY use if time isn’t a factor.
Great service lift
Hot nana56 on 12/13/2017
Great service. Thanks for the ride 😀😀😀👍🏽
My experience using Lyft as personal transportation and not ride sharing.
Trical77 on 12/13/2017
The concept of the ride sharing/taxi service that has erupted between Lyft and Uber and many positive aspects to it, but there are some downsides. Lyft, like Uber is very limited for people that might not have a car for a while and have to use the service frequently. I have to schedule in usinf the service to to run my errands and my October credit card statement totaled $880 and my November statement has totaled $560 on one card and I switched cards so it’s probably closer to $650. I am a triathlete and I have used the service 3 times in the last 21 days because that’s outrageous for me to be paying that. It should strictly say for ride sharing with at least three people. For me, and where I live, it cost me $25 dollars to go to the closest grocery store, which is about 7 miles from me. So doing the math, to go get food and come back it cost me $50 dollars. I’m a little upset because I many emails just about on a daily basis and they are all for driving and not riding. When I first used Lyft I got a promo that really made a difference for me. It was for 10 rides at a reduced rate to almost half and it help me tremendously. With the amount of money I have spent now With Uber and mostly Lyft, I would expect to see some kind of reward or promotion offer for spending close to a couple thousand dollars in a little over two months. It’s convenient because it’s there, but something needs to happen for solo riders likes myself that need to use the service and not lose all my money. It really bothers me because when the service came out and I heard about it I was pretty interested and I heard about people using it and it’s so great and Convenient. For riders not in a city that need to drive three blocks to a bar and then three blocks back and with two other friends in the car it’s demonstrating the only way both the driver and the passenger(s) benefit. The company is probably making more money in a San Luis Obispo county where people live spread apart and in rural areas where you have to either plan so far ahead of your riding your bike and that’s to get to work and if you have the energy riding about 40 miles to take care of all your business every other day or few days. Every day I have to plan to ride to work and back. I have a race bike and it’s uncomfortable because it’s for racing. So I’ve done the math at what I’ve spent now and with that, I’m purchasing a Bills mountain electric mountain bike with full suspension and ill add some kind of carrier that I tow to be able to put my groceries in and I plan on not driving until June 2018 or July 2108 and at the rates I’m paying ($50 to get to my closest grocery store of 7 mikes and back..at least). And I got one promotional offer for 10% off a ride only if I take in a two hour window that did me no good. The drivers rate me, they know I’m always by myself as a single rider and I see when they end the drive what they get from say $30 dollar charge on my phone and it will say about $19 or $20 ok their phone. That is a lot of money and seeing UBER has been the fastest growing company in history over a 9 Year period or so and topping out at 74 billion dollars, I’m not very happy with being gouged. It shouldn’t be advertised at all for single passengers having to use it frequently like myself and going 7 miles and back literally cost me $50-$55 dollars when I add the tip in. That’s about a ten minute drive and somebody please tell me that something isn’t right. “Ride Sharing only” is what should be advertised so I would have spent my time finding a more economical way to get around. And again, with the amount of money I have spent monthly, where the hell are some decent promotional offers. Ilve received nothing worthwhile since the very beginning 5 months ago or so. I haven’t done the math going back to My first ride, but I would probably be pretty unhappy to see what I’ve spent. It’s like a yellow can. That would Never come to my mind as a way for me to get around frequently and going 10-15 miles maybe one way. That’s how It works. Yellow cabs are something people use for emergencies. This ride Sharing service is really ripping off people like myself. Lyft has wanted to expand to new areas and in rural areas it’s not a good business model. It’s designed for cities with colleges and students that pile in the car and go a couple miles to the bars downtown or workers in a city needing to go a few blocks. It’s really a joke for me and I would like to see some kind of frequent promotions for people like myself that spent over a thousand dollars in one month. I paid close to $1000 the first of The last three Months, then well over a $1000 the second month with $880 on one card and I’ve realized tried to sacrifice things and make some changes to lower my cost and last month was $560 on one card and I know I have another one or two hundred on another feeds making it $750. I’ve had a friend come a few times and help me and my bill is still that high. I have to get to places and I’m displease that Lyft does not do something for people like me. All The info is on the app and most likely your information systems can provide you with all the details you want. Like. Average distance, average cost, single rider in one day extracted from a data base. It’s seems unjust to move the service to rural areas and not adjust the business model to accommodate single passenger drivers. Please do something about it otherwise I’m buy a top of the line electric bike that has a range of 134 miles and that will be just fine for me and I will have the bike by the time I get my car back instead of a bill for nothing from ride sharing. I guess I’m sharing the ride with myself.
The best ride experience
neoEthio on 12/12/2017
They are way better than uber.
Scheduling feature doesn’t work...
Joeyvjoey on 12/12/2017
Why can’t I schedule a ride anymore? I’m in the Bay Area (Ca). Touching clock icon does nothing. Old version used to work well , and I used it frequently.
Lyft is the way to travel.
Onehappysportsman on 12/12/2017
My wife and I used Lyft twice today. Once, in San Francisco and then in Charlotte. It was a fantastic experience. We will use this service again when we have the need.
Cheap
Glo_Gang_Jean on 12/12/2017
I love lyft so much better way cheaper than uber basically half the price definitely recommend lyft
Lyft
Cycybivtctzgvino on 12/12/2017
Is good
Good but pricey even with a discount
Mark designer21st century on 12/12/2017
Lyft’s app has an easy to navigate layout but the price makes it altogether not worth it compared to Uber. Drivers are easy to find with the glowing logo in their car. Even with the discount/pass I bought for $5 to get $4 off it still was too pricey. Sticking with Uber for now.
Always a good time.
Slick groove suavecito on 12/12/2017
Best drivers and cars better than Uber.
Driver issues
Horseygal248 on 12/12/2017
In the last 24 hours, I’ve had three drivers cancel on me on three different occasions. This morning, when I was going to a doctor appointment for a fractured hip, my driver said that he picked me up and proceeded to drive up the other side of the city while I waited for him on the curb. I haven’t had issues the few times I’ve used Lyft in the past, but now that I’m injured and on crutches, I was really hoping to use them to help me get around the city. Great app if you want an excuse to stand outside for 10 minutes and not actually go anywhere. I will be using transportation services that actually pickup their customers.
Worst service ever.
Cijeipm on 12/12/2017
I switched from Uber to Lyft due to their price difference after today I will not use this app again. I was charged the ride but never picked up. Go figure. This has happened to me more than once.
Taxi for iPhone
Changeangeling on 12/12/2017
I never lived in a city, so I never knew how to call a cab--but the Lyft app is so easy! Great for introverts who don't like calling!!! I have met some lovely interesting drivers and had some beautiful conversations as well. I have never had any problem :)
Badge count won’t go away
Hamstercannon on 12/12/2017
Serious problem with their holiday promotions where the badge count won’t go away.
Best app
Fraud guaranteed on 12/12/2017
I drive for both Lyft and Uber and Lyft has everything clear and love the 24 hours Rating update. OMG Uber always has 1-2 missing problems in their app I am sure the app developers of Lyft are professionals.
App notifications
Roeark on 12/12/2017
Website doesn’t let you notify them of app malfunctions. Notifications will not go away on most recent iOS.
Pregnant woman & mother left in the cold in front of hospital
Gizzybug on 12/12/2017
I just ordered a Lyft and was waiting outside calling driver who never picked up (I have screenshots evidencing this). He finally pulls up and sees me outside of the hospital (I am 8.5 months pregnant) and was trying to get my mom home after she had a hysterectomy because of cancer. I flag him down, he rolls his window down and I ask him what is going on and he just tells me that "the ride was cancelled". I asked him "what? No, I've been waiting, my mom just had surgery" and he just shrugs, rolls up his window and drives off. Then when I contact customer service all they do is refund my cancellation fee and give me a $10 coupon. This is the absolute worst service and lack of common courtesy and empathy I have ever experienced from any transportation organization in my life. The fact that a pregnant woman and her mother who just had surgery for cancer were shrugged off is a disgrace. The fact that Lyft thought that a $10 coupon would ameliorate this is a slap in the face. Lyft should be ashamed of itself.
Tells me a ride is 4 minutes away, takes 15 to arrive
nessanatalie on 12/12/2017
Please fix whatever bug this is. I use this app for my morning commute and I can’t keep coming in later than expected because your algorithm can’t match me with a closer driver. Also, drivers always get lost trying to pick me up in Marina Del Rey. Please update your maps.
Uber is better
SuperKyleJ on 12/12/2017
Used Lyft for the first time in over a year and as soon as I log in and put in my current card info I get charged $40. I look in my ride history and see it has me taking a ride a year prior on the far side of the country. Still waiting on a reply to get this fixed. Then Lyft offers a pass in certain areas, pay $5 and you get $4 off every ride for the month of December. I bought the pass and took a ride, no discount. Emailed support who gave me a $5 credit on my Lyft account then I took another 2 rides, no discount and didn’t apply my $5 credit. Both times I was going between work and home. Both places are within the passes support area, still waiting on Lyft to tell me what’s up.
Fact Sheet
  • Publisher: Lyft, Inc.
  • Category: Travel
  • Released: May 30, 2012
  • Current Version Released: Dec 11, 2017
  • Version: 5.5.3
  • Size: 179.8 MB
  • Compatibility: Requires iOS 10.0 or later.
  • Recommended Age: 4+
  • Game Center Certified: No
  • Supported Devices: iPhone5-iPhone5, iPadFourthGen-iPadFourthGen, iPadFourthGen4G-iPadFourthGen4G, iPhone5c-iPhone5c, iPhone5s-iPhone5s, iPadAir-iPadAir, iPadAirCellular-iPadAirCellular, iPadMiniRetina-iPadMiniRetina, iPadMiniRetinaCellular-iPadMiniRetinaCellular, iPhone6-iPhone6, iPhone6Plus-iPhone6Plus, iPadAir2-iPadAir2, iPadAir2Cellular-iPadAir2Cellular, iPadMini3-iPadMini3, iPadMini3Cellular-iPadMini3Cellular, iPodTouchSixthGen-iPodTouchSixthGen, iPhone6s-iPhone6s, iPhone6sPlus-iPhone6sPlus, iPadMini4-iPadMini4, iPadMini4Cellular-iPadMini4Cellular, iPadPro-iPadPro, iPadProCellular-iPadProCellular, iPadPro97-iPadPro97, iPadPro97Cellular-iPadPro97Cellular, iPhoneSE-iPhoneSE, iPhone7-iPhone7, iPhone7Plus-iPhone7Plus, iPad611-iPad611, iPad612-iPad612, iPad71-iPad71, iPad72-iPad72, iPad73-iPad73, iPad74-iPad74, iPhone8-iPhone8, iPhone8Plus-iPhone8Plus, iPhoneX-iPhoneX,
  • Supported Languages: English;