Rover - Pet Sitters & Dog Walkers

Rover.com

Travel

Lifestyle

(3221)
This app was last updated on: Jul 12, 2017
TapNova recommends this app!   
New in version 3.24.1

"One does not simply run a single circle around the living room." —Unknown

+ Performance improvements
+ Bug fixes (nobody likes fleas)

Description

Rover is the #1 pet sitting and dog walking app. Get trusted pet care in your neighborhood.

The Rover app was created for dog people by The Dog PeopleTM. Through the app, get adorable photo updates, GPS tracking of your dog’s walk, an easy way to message sitters or manage your business, and a secure way to book and pay.

With over 100,000 pet sitters and dog walkers in the U.S. and Canada, Rover makes it easy to book pet care you can trust.

PEACE OF MIND
95% of reviewed services receive a perfect 5-star rating.
Rover accepts less than 20% of potential sitters, because your dog deserves the best.
Every service booked on Rover is backed by premium insurance, 24/7 support, a reservation guarantee.

FAST & EASY
Contact and message sitters and dog walkers, right from the app. Receive messages from sitters when you're on the go.
Hassle-free and secure payments, every time.
Get a map of your dog's walk, pee/poo and food/water alerts, and a personalized note from your sitter or dog walker.

FOR PET SITTERS AND DOG WALKERS, TOO
Send photos, videos, and messages to pet owners with just a few taps.
Get paid on the go—it’s simple and secure with the Rover app.
Seamlessly manage your business, even if you're at the dog park.
Enable push notifications to respond faster than ever to booking requests.
Create Rover Cards to seamlessly share information with your clients.

IN THE PRESS
Rover has appeared in:
The New York Times
The Today Show
The Wall Street Journal
USA Today
ABC News
And many more!
Note: Rover uses location information in the background for tracking active services. Continued use of GPS running in the background can dramatically decrease battery life.

Reviews
Great for both owners & sitters
Justy34 on 7/19/2017
I started using Rover as an owner and have nothing but good things to say about my experiences. My sitters have been nothing but professional, great with communication, and had wonderful reviews to view on their profiles. Very accommodating with the meet and greets so you can ask them questions and see how they interact with your dog. Now I am also a sitter on Rover. I strive to provide the same service I have received by being very responsive to my clients and sending plenty of pictures throughout the day. Payments are easy and can be setup to automatically transfer to your PayPal account once the service is complete. Had to modify an existing stay once and their customer service line was extremely helpful and guided me through adjusting the price of the stay. I just can't say enough good things about this company.
I love rover!!!
Ahahn416 on 7/19/2017
I love Rover and I love our usual dog sitter! We always get updated texts and pictures of our dogs and never have to worry about their care while my husband and I are away. I'm shocked at the negative reviews, some people must not have good judgment on who watches their dogs!! What if it was your actual human kids!? You would definitely be more aware of who you place them with and it should be the same with your fur babies!! Rover is awesome!
Review
The pet pamperer on 7/19/2017
I really love rover and am so thankful to them
Finally peace of mind!!!
Roscosroom on 7/19/2017
I'm so happy that I found this app.
Very helpful
Maddeleaf on 7/19/2017
Very glad to have found Rover, which enabled me to find a wonderful doggie daycare home for my one year old Lab while I recover from knee surgery. The only reason it's 4 stars is because I found it not perfectly intuitive to use right away. Older generation would appreciate more guidance/ how to page.
Long time user
Travelzoo on 7/19/2017
Been using Rover for years and loving it. No more calling doggy day care and coordinating manually. Quick confirmations and payments make it much faster than a pre-Rover world.
It's great and convenient!!!
Eeeeeeeeeeeeeeeeeeee37 on 7/19/2017
I love this app
Rover is Awesome
bfitz36 on 7/19/2017
That app can still use some work but the service it has provided me has been phenomenal and million times worth the download!
Service is great app is ok
Jyotiji1111111111 on 7/18/2017
I'm a fan of Rover. It's a win-win for clients, sitters, and of course dogs! I've had really friendly and helpful customer service experience. The app itself could use improvement.
Great app and super service
LynnSteinberg on 7/18/2017
Only complaint is that it is hard to alter payments.
Excellent
Tinabina74 on 7/18/2017
Live feeling I can find trustworthy dog Sitter and feel safe leaving my dogs like we get drop in vist and easy pay on line
Very useful for dog owners
somethingflutter on 7/18/2017
Rover helped me find a reliable sitter for my puppy when I had to leave town on short notice. I would absolutely use it again.
Great on demand app
Blahghgdjsjkd on 7/17/2017
I use wags multiple times a week and I have yet to have a bad experience! Really easy to navigate the app and the customer support is very responsive. I've never met any of the walkers but I love the report card feature.
Hard to use
Document Geek on 7/17/2017
I wanted to search for a sitter, but I couldn't find that option. Turns out it's buried under the hamburger icon, in an area that looks like settings or preferences. It should be a main icon choice on the front page of the app! Also, once I found a sitter I liked, I wanted to see how far they were from my house, but I wasn't able to find that option anywhere on the host's page. Great company but the app can sure use some work.
Excellent way to make extra money
Kris_windho on 7/17/2017
Love that Rover gives you the ability to change your availability and rates for services, what better job to have than to have the opportunity to play with animals all night &a day!
Very convenient
Dead2Self on 7/17/2017
Convenient service on short notice
Dog Sitter
New mommy870804 on 7/17/2017
I am pleased with the site... and experiences I've had. To those writing negative comments... read the reviews on the persons site, do a meet and greet, and make a judgement! Stay in contact with your sitter daily!!! As well as sitters keeping in contact with your pet owners!
Bad reviews?
TaiChi4R on 7/17/2017
I would like to address some of the bad reviews. I don't understand this at all!! One of them said some sitters aren't background checked...well, I WAS! Just don't pick a sitter that wasn't background checked. As for billing issues, it's all through pay pal, so you would contact them. And when you set up and meet and greet, which I have done for every one of my sitting/walking jobs, that's when you can see if the person vibes well with you and your pet. Best advice I can give about that is have a dry run before your big vacation. I did that with one family and it went great. So, I don't see why rover would get ANY bad reviews cause all the concerns for these "bad reviews" I can answer and explain. I don't get it. If you are trying rover for the first time and have any concerns, ask the sitters themselves. Really, I believe everything "negative" has an explanation.
Love the service, hate the multiple notifications!
Satyanna on 7/16/2017
I love the app and the service but you receive an email, a text AND a rover notification whenever there's an interaction. This is soooooo annoying!!! I keep removing my ph to at least not receive the SMS but every time i have to book a service, it forces me to add it again.
GGGGGGREAT
JudyBaby7488 on 7/16/2017
Rover is the PURRRFECT place further your house sitting services for all animals!!!
Good experience but be cautious
qwlamp on 7/16/2017
We've generally had good experiences with the sitters. Rover was a good way to find a nearby sitter that we can call on a couple of times a month. Users have to be cautious though and don't get lulled into a false sense of security just because you see some of the sitters have multiple high ratings. The rating system is a two way street- if you give a bad review, the sitter will rate you down as well. We had one weird experience with a sitter who had 57 reviews that were 5-star but there was something off about him when we showed up at his house. He didn't let us in and kept his front door shut like he was hiding something. He sent us photos throughout the afternoon but I think he basically let the dogs sit and play in the backyard in 90 degree weather with just a little tree for shade. We only tested that sitter out as our dog was only there for 5 hours. Now we know we won't use him again. On the positive side we found a great occasional sitter for weekends. She's not available on weekdays so we still have to find someone for when we go on longer trips. We hope to find someone on Rover for that in the future.
Very pleased
Salvador1330 on 7/16/2017
We have had good experiences with Rover. We always meet sitters in advance and check out their boarding space before we contract. Definitely more accountability than we had outside the service. One note: sometimes there is delay sending messages to your phone. So use the app, not the text interface.
Ok
Maude1236 on 7/16/2017
I really like Rover. I board dogs at my home and provide other dog services and it's really easy for people to find me through the site. Also, the staff at Rover does a really good job of communicating promptly when they need to. There are a couple of things that I don't like about going through the site to book clients: It can be really difficult for all the clients who are not so familiar with technology to navigate the site and properly and input information, and when that happens it gets really confusing and I have lost a couple of clients because people didn't understand. Also, I think that 20% that they keep out of each payment is a bit much. I understand that they cover insurance and advertising, but I am also advertising for them when I advertise for myself for people to find me on Rover.
They have everything covered
Bigsalsgal on 7/16/2017
Rover is on the ball. They know their business and make sure you don't forget anything. Where can you have a business that you literally don't need an office a secretary They make life so easygoing
No unified training, pricing, every experience is unpredictable
Theg0nzo on 7/16/2017
This isn't a service at all, it's a glorified website for people to advertise themselves. They don't even have a customer service department, they outsource that to the independent sitters on the site as well so it's impossible to get an answer from anyone or any solution to your problem (bad sitter, billing, etc - nightmare in all facets). The sitters/walkers don't have any training, many haven't been background checked (how is this still optional, you're caring for my home when I'm not there and my family member), and they can be unreliable and your pet is left without any care. Because you only engage one person on their site at a time, if you needed say dog walks for a month, and the person you contacted couldn't do it for a few days, you'd need to contact even more walkers, give up more keys, and essentially run your own service making sure you have all the adequate backups, your schedule is managed across all these providers... not s great experience even when the sitter or walker is good
Easy to use
Alpulte on 7/15/2017
The app isn't too difficult to use but it can be a process to book a stay... so far so good though
Great Service, awful app
Decush on 7/15/2017
Miss the Dog Vacay app so much. The calender was way better, following the upcoming stays were easier to track. Really hope they take some ideas and upgrade the app. Had one customer tell me how cheap the app looks... And hour much more he liked the dog vacay app. Way more confusing than it should be. You merged with dog vacay can't you just use that app? Place your branding on it? Dog vacay app 5*
Easy App
Peach*44 on 7/15/2017
This app is very user friendly and makes it so much easier to get sittings booked. The first sitter I met is now my permanent pet sitter. Thanks to Rover for helping me to find a great pet sitter in a new city.
Not as great at DogVacay app
CEBW34 on 7/15/2017
Needs work. Glitchy. Calendar doesn't work. I love watching dogs and I wish this was more user friendly so more people would want to use it.
Rover is a life saver!
MarkViscoBoston on 7/15/2017
I love this app, makes it so so easy to find a trustworthy sitter or dog walker. You're able to meet them before you book the service so you feel comfortable! There are a few negative reviews saying their pet wasn't taken care of correctly, that isn't the apps fault, you should screen whomever you hire! 5 stars.
Franco's day care
Andrea & William on 7/15/2017
We are really happy, Mr. Douglas is really nice with our dog and all the dogs there. My dog loves to go there. The app is really easy to use and is nice you always get a picture of your dog :)
I am a care taker of furrys
jessica archuleta on 7/15/2017
Great way to communicate and very safe! I am sorry some of you had a bad experience, but not all rover care takers are bad. I love the app and great way to make a difference and care for the littles and bigs and accommodate to the moms and papas 🤙😎
Great app!
ZoolooK- on 7/14/2017
Love Rover!
Great app
Ratty 007 on 7/14/2017
Great service and excellent dog Sitting
Great!
Freespiritgirl28 on 7/14/2017
Love the app and the service. We've been really happy with Rover, and it's made life a lot easier for us, knowing we have reliable people who can help us with our pupper.
Great app, great service
i love O.A.R. on 7/14/2017
Thank you rover! I use this app all the time. Great sitters
♥️ Rover
Sgbknlfl on 7/14/2017
Booking is easy and care providers are insured. Life is good.
Great transition from dog vacay to rover
salvi07 on 7/14/2017
Super easy to use. Convenient. Simple. Great app for a great service.
Awful app
mimichan_mika on 7/14/2017
I hate this app!!!why they don't use Dogvacay app instead? I was looking for a sitter and the app gave me just 30miles away options... I have to login in the website to find someone closer... please change to DogVacay!!! I also don't understand the point of having reviews from people who even did not use the service... Now looking for a pet sitter is a nightmare and take me a lot of time...
Rover is PAWESOME!
hksosa on 7/14/2017
I love rover. As a walker/sitter and dog owner myself, the confidence rover can give an owner when finding a trustworthy sitter is amazing. Finding a walker or sitter is easy as pie, I think even a dog can do it!
Great Summer Job
Sydney Alyssa MM on 7/14/2017
I've been working for Rover for a year now and couldn't be happier. If you love dogs and love being active (+ a good amount of money), Rover is for you. It's the perfect summer job. The app allows you to be organized and gives you a comforting amount of security. Would recommend 10/10!
Mediocre interface, OK service
Leighann breeze on 7/14/2017
As others have said, interface isn't great and some features feel clunky. They're a great resource for facilitating interaction but have lots of work to do. Biggest complaint is about payments: Rover takes 20% in fees so as a pet owner you pay more but as a sitter you make less AND they hold your payment for 72 hours after the sitting is over AND you can only deposit to PayPal (not straight to bank). Seems like they'll have to figure out a retention strategy that balances the disadvantages of their payment system sooner or later.
Fantastic service
Sea Nettle on 7/14/2017
Works well as both a dog sitter or someone who needs to have their dog watched!
Why all the negativity?
Char funk on 7/14/2017
I think this app is great. It's unfortunate that people are having a few bad experiences, but I don't believe it's the apps fault for there being unkind people out there. I would suggest visiting potential sitters before you allow them to watch your dog.
Rover
EllenAsparagus on 7/14/2017
I enjoy Rover dog sitting but have always found the App to be confusing. Many of my clients have a hard time with it too and can't find my home address even after paying.
Love this app
Jaindesi on 7/14/2017
Rover has been so useful ion finding daycare and boarding peoe near me. Everyone I have used have been great with my big guy.
Missing ipad app
A__B on 7/14/2017
There is no ipad app which is very strange for a company like this. Functionality is lacking too.
Awesome application
Bhehe on 7/13/2017
I've found a wonderful dog sitter and dog walker through this app. The Rover cards are awesome. Also had a great experience with the customer service. They helped resolve an issue quickly.
Rover 🐾 Lover ❤️
Suz & Mar on 7/13/2017
This app is the greatest! 😎 I've lucked out and found two wonderful ladies to help me with my dog. 🐾😊
Rover
pawsative1 on 7/13/2017
I am a doggy day care / boarding provider. I limit my bookings to 2 a night and always send pictures and texts to the owners! I think Rover takes too much of a "service fee" since they charge both the sitters and owners. To the person who had such a horrible experience - ALWAYS schedule a prior meet and greet and CALL references!!!
Apps from Rover.com
Fact Sheet
  • Publisher: A Place for Rover, Inc.
  • Category: Travel
  • Released: Aug 08, 2012
  • Current Version Released: Jul 12, 2017
  • Version: 3.24.1
  • Size: 94.8 MB
  • Compatibility: Requires iOS 8.0 or later.
  • Recommended Age: 4+
  • Game Center Certified: No
  • Supported Devices: iPad2Wifi-iPad2Wifi, iPad23G-iPad23G, iPhone4S-iPhone4S, iPadThirdGen-iPadThirdGen, iPadThirdGen4G-iPadThirdGen4G, iPhone5-iPhone5, iPodTouchFifthGen-iPodTouchFifthGen, iPadFourthGen-iPadFourthGen, iPadFourthGen4G-iPadFourthGen4G, iPadMini-iPadMini, iPadMini4G-iPadMini4G, iPhone5c-iPhone5c, iPhone5s-iPhone5s, iPadAir-iPadAir, iPadAirCellular-iPadAirCellular, iPadMiniRetina-iPadMiniRetina, iPadMiniRetinaCellular-iPadMiniRetinaCellular, iPhone6-iPhone6, iPhone6Plus-iPhone6Plus, iPadAir2-iPadAir2, iPadAir2Cellular-iPadAir2Cellular, iPadMini3-iPadMini3, iPadMini3Cellular-iPadMini3Cellular, iPodTouchSixthGen-iPodTouchSixthGen, iPhone6s-iPhone6s, iPhone6sPlus-iPhone6sPlus, iPadMini4-iPadMini4, iPadMini4Cellular-iPadMini4Cellular, iPadPro-iPadPro, iPadProCellular-iPadProCellular, iPadPro97-iPadPro97, iPadPro97Cellular-iPadPro97Cellular, iPhoneSE-iPhoneSE, iPhone7-iPhone7, iPhone7Plus-iPhone7Plus, iPad611-iPad611, iPad612-iPad612, iPad71-iPad71, iPad72-iPad72, iPad73-iPad73, iPad74-iPad74,
  • Supported Languages: English;