Rover—Dog Sitters & Walkers

Rover.com

Travel Lifestyle
This version of the app is not recommended   
Current Version (1347)
All time (5800)
App last updated Nov 14, 2017
Screenshots
New in version 3.56.2

My parents said I look like a marshmallow when I curl up for a nap by the fire. They... they aren't going to try to roast me, are they? I'm not a smore!

+ Performance improvements
+ Bug fixes (nobody likes fleas)

Description

Rover is the #1 pet sitting and dog walking app. Get trusted pet care in your neighborhood.

The Rover app was created for dog people by The Dog PeopleTM. Through the app, get adorable photo updates, GPS tracking of your dog’s walk, an easy way to message sitters or manage your business, and a secure way to book and pay.

With over 100,000 pet sitters and dog walkers in the U.S. and Canada, Rover makes it easy to book pet care you can trust.

PEACE OF MIND
95% of reviewed services receive a perfect 5-star rating.
Rover accepts less than 20% of potential sitters, because your dog deserves the best.
Every service booked on Rover is backed by premium insurance, 24/7 support, a reservation guarantee.

FAST & EASY
Contact and message sitters and dog walkers, right from the app. Receive messages from sitters when you're on the go.
Hassle-free and secure payments, every time.
Get a map of your dog's walk, pee/poo and food/water alerts, and a personalized note from your sitter or dog walker.

FOR PET SITTERS AND DOG WALKERS, TOO
Send photos, videos, and messages to pet owners with just a few taps.
Get paid on the go—it’s simple and secure with the Rover app.
Seamlessly manage your business, even if you're at the dog park.
Enable push notifications to respond faster than ever to booking requests.
Create Rover Cards to seamlessly share information with your clients.

IN THE PRESS
Rover has appeared in:
The New York Times
The Today Show
The Wall Street Journal
USA Today
ABC News
And many more!

Note: Rover uses location information in the background for tracking active services. Continued use of GPS running in the background can dramatically decrease battery life.

iPhone Accessories
Reviews
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Darby’s Experience!
Carol Sandy on 11/18/2017
We highly recommend this service. Our little guy had a great time and felt at home! We were comforted when our fur baby left his dad’s arms and didn’t try to follow him out the door on his departure! We’d never leave him anywhere if he appears afraid or uncomfortable! So we say, Go Rover!!! Darby’s Dad, Billy and Grandma, Carolyn!
Rover
coronak9care on 11/18/2017
We have been very happy w/ Rover! Customer support has been good. As we have not had any real probs it is hard to rate properly. We appreciate the referrals of customers & the knowledgeable staff. One thing I would add is another category of dog sizes betw med & lg. Also, it would be helpful to be able to see reviews of pups from past sitters.
Excellent
Grogsailor on 11/18/2017
Really nice interface and easy to use. Soooooooo many good people who live animals. One minor detractor, the rover cards would sometimes cut off the comments. Tech support said they are looking at it but no answer yet
Sitter
Coachkellly on 11/17/2017
You guys make it easy to do my job
I'm getting a lot of sitting jobs!!!
TaiChi4R on 11/17/2017
I LOVE rover. I have gotten a lot of pet sitting and dog walking jobs. They do take 20% from your pay, but imo, it's worth it cause when you are doing a job through rover, you are insured if anything, god forbid, happens to the animals. So, the 20% is worth it. So, there really isn't anything negative. I have a group of regular clients and I get new ones all the time. I'm starting to have to turn some away. It's a great feeling that finally, after about a year, this is my career and I'm doing something I love!
Very Proffesional
shelbinaT on 11/16/2017
Our dog walker has become part of our family.
Expect spam
Very little sympathy on 11/16/2017
After I singed up I immediately began to receive spam emails on a ridiculous scale. I’ve had to unsubscribe from 8 different spam emails, just in one day! Not an app designed to help you, they’re selling your information!
Waste of time
Stardandilion on 11/16/2017
As an actual customer trying to use this service it is not very useful. I messaged a lot of people and was not able to find a walker, sitting or day care. Half of the people weren't willing to drive more than 5 minutes and the other half wouldn't respond to my inquiries. I'll stick to Wag.
Not pleased
techguy453 on 11/15/2017
Disappointing service, poor app organization. Won’t be using again.
Love
Tay12345643245 on 11/15/2017
The best way to get to play with dogs and get paid for it!
Great app
Eduubd on 11/15/2017
I use this app. and others and Rover has far better walker support. They also have more options for walkers and owners than other apps. I wish I got more business through Rover rather than the other apps.
Rover has been WONDERFUL
DinoSwaze on 11/15/2017
We dogsit using Rover and we use it to book sitters for our dog when we go out of town. We haven’t had a single problem with it. It tends to be cheaper than taking him to a kennel and he gets better care because he gets to spend more time with people and their dogs. The reviews are nice to make sure other sitters had good experiences too, so I don’t feel like I’m just leaving my dog with a complete stranger. I have no complaints and highly recommend it to anyone with dogs!
Love it.
Badgers297 on 11/15/2017
Excellent way for dog lovers to make some extra money and dog owners to find a perfect doggie vacation spot while they’re away.
Awesome app/Service
CMLinder on 11/15/2017
We have been Rover hosts since March 2017. Love the app, in how it allows flexibility to offer different services and customize rates. Also Like that we don’t have to give out personal numbers to contact clients. The app itself has a few quirks with how rates are pulled (puppy vs holiday vs normal vs extended, not to mention extra dogs during an increased rate period), but, beyond that gripe, we have sincerely enjoyed meeting all the pups and their owners that have stayed with us!
Awesome!
Redclaws on 11/15/2017
They bring you clients and allow you to donate to a charity of your voice. They are user friendly and allows you to work as much as you want or turns off work whenever you need it. It doesn't feel like a struggle finding work at all.Basically, they are much better than Sittercity. Thumbs up!
Really great app - also, learning curve
Aliday600 on 11/14/2017
I am so happy I found this app! It's a great way to supplement my income and use my talents of working with animals, that has gone to waste since my ability dog passed away. The app definitely has a best way to use it and a learning curve: be as detailed as you can and respond to messages asap.
Rover site
mookiemia on 11/14/2017
Love Rover but the site is really not easy to change dates and sometimes getting into settings. They need to make it a little more user friendly. Otherwise it’s very good.
Pretty good sitting app
Reviewatron9000 on 11/14/2017
I’ve worked for another dog sitting app before but so far I like Rover better. Gives you options to modify request and I like that they have insurance Incase anything happens. One thing I would change though is to be able to request certain amount of visits per day. I’ve had a few clients that want 2 visits on one day but 1 visit on the next but Rover only lets you chose one amount for the all the days requested so clients have had to do 2 separate requests that way they’re not paying for a visit I didn’t do.
Great overall
Bex81716 on 11/14/2017
I’ve been using the app for a few months now and the only downsides so far are that scheduling is sometimes a pain since half days aren’t an option to set up. Also, it would be nice if payment was immediate instead of there being a lag between the last day of the visit and it actually hitting my bank account but for the most part, River is great.
Great and easy to use!
cynthia365 on 11/14/2017
The app is very easy to use and is great for both sitters and clients. Customer support is always on point as well.
Love it!
Doggy Sitter on 11/13/2017
i love this app, i'm a dog sitter and i get a lot of requests, usually for weekends. i love it because i have professional experience caring for dogs so i love that i can do it at home too! the only thing i don’t particularly like is that rover recommends owners to contact more than one sitter, and i often lose business that way.
Rover Rocks!
doge is my life on 11/13/2017
What a pleasure it is to use Rover.
Easy to use and sitters are dependable
doggie sitter on 11/12/2017
I’m a user and a dog sitter on Rover and I really like the APP. Easy to use and I had to have a background check and take a test before being approved to work for them. They provide 24/7 vet advice that I’ve had to use once and it was great. They’re also very supportive whenever anything goes wrong; specifically I had a sick dog and they worked well with myself and the owner to support our decisions about the dog’s care.
Great place!
Emily Erin Louise on 11/12/2017
Rover helps me find clients and their lovable pets!
Love
Brandtjr on 11/11/2017
I am a sitter and this is a great way to help out other people while still earning money. My clients have been amazing and so far I have recommended three other sitters to join Rover as it’s that awesome!! The Rover cards you have to fill out are kind of fun and I love how Rover promotes sending pictures. That way it “proves” to the owner you showed up. Two recommendations...please add a TIP option!!! So many of my clients ask as I go above and beyond and they feel silly leaving cash. I’ve heard clients express this too. Also, about half of my clients have been solely cats...I understand “Rover” is for dogs, but they could make an even better business by having a solo “cat” feature.
Easy app and great concept
Kris-DeV on 11/10/2017
You can pick and chose your rate for dog walking, doggy day care, boarding, and house visits. A meet and greet is a part of the process before every booking and allows you the flexibility to meet someone you'd trust with your pet. Rover Cards are filled out after each stay wit a brief summary and photos. Great app!
Lacy is amazing
scoobyutm on 11/10/2017
Always a pleasure having Lacey come to the house to take care of our son Niko
Love Rover!!!
Qsmkar on 11/10/2017
I'm a sitter for Rover and absolutely love it! Rover does a great job of offering advice on how to get/keep reservations and customers. During active visits if they are aware of special characteristics of your client (breed) they will send it along. The ability to send updates and pics through the app is wonderful! At the end no of the stay if you sent pics, Rover puts together a nice video of all of the pics. Customers (and me!) love that!! The best part of Rover to me is the knowledge that they are my support team. They handle the insurance end do that I can focus on the pups!! And I get to stay home, tend to my family's needs while earning extra cash. Payment for my service is swift and with ease. Definitely love Rover!!
Gives sitters the freedom to do their best
Dog psychoanalyst on 11/9/2017
I've worked for a couple of dog walking companies, and Rover is my favorite. I get to set my own wage. If I'm getting burned out, it's easy to temporarily turn off my availability to new clients or alter my calendar. Rover is great when there is an emergency, very supportive and willing to pay for vet care. The fee they charge for providing customers to you and insurance during stays is a lot less than the other company, meaning I don't have to rip off my clients to make a good wage. The app is great. I've hardly ever had issues with it and it doesn't need to be updated constantly. I would like if the walk map was more accurate, but that is a minor concern. The big difference with Rover, is that I get to talk with customers instead of going through a middleman, which makes me more comfortable when meeting new customers, and creates less problems with gaining access to the dog. Rover also allows you to decide with the owner what times work best for both customer and walker. The one downside with Rover is that they don't have an option for giving tips, which can be frustrating when you go above and beyond for a client. Other than that, I do love Rover!
Love working for Rover
Xx1southernpeach1xx on 11/9/2017
I have met such wonderful clients through Rover. And Rover provides me with the safety and support needed to have quality gigs.
Terrible
Akm 536873 on 11/8/2017
Why upon creating an account it assumed I'm looking for a sitter as oppose to wanting to be a sitter. Now the simple app has become a mind game trying to figure out how to change it to let me set up a profile as a sitter. Extremely frustrating!!!!!
Love it
Olive1698 on 11/7/2017
I'm a new dog boarder and love the app. It's simple to use and I get to care for dogs!
Dog sitter
Kales2010 on 11/6/2017
I’ve been a dog sitter through Rover for over a year now. I love it. The app is easy to use and I like that everything is done through the app so numbers aren’t lost or any information needed for each dog. I do wish there were an option to “rate the owner” like you can rate the dogs at the end of your stay. Some owners are very unpleasant and I’d like to warn others about these issues. I also do not see where dog ratings are shown to other sitters either. I think it’s a work in progress. Support can be slow at times, of course it seems when you need them you’d want to talk to someone ASAP. But their response times are fair. I highly recommend for any pet parent who’s dog doesn’t do well in a kennel facility.
Rover Killed My Dog
Rover Victim on 11/6/2017
I’m posting this on the behalf of my little sister who used this app to book a dog boarding. I am only going to state facts and provide a warning to pet owners considering this app. My little sister was going out of town and used Rover to book a boarding. After she had dropped the dog off she received a call from the boarder that her dog ran out of the front door when the boarder was about to take the dog out for a walk. The boarder did not secure the pet before opening the door. My sister cancelled her flight and spent the next few days looking for her dog. Two hours earlier today she found the body of her dog on the side of the road. She has taken the remains to be cremated at a vet. These dog sitters are not professionals and that is to be expected. It seems that some are not capable of performing the minimum: keeping the pet alive. Rover’s terms of service absolves them of any liability related to the death of a pet. Their website states that “All sitters are approved by our team of sitter specialists”. Rover’s Terms of Service Section 2.2 explicitly contradicts that statement, they only provide an “Initial Review”. No details are provided about this review process. Rover’s terms of service explicitly states they do not guarantee any level of service from the boarder and all transactions are strictly between the buyer and the boarder. Rover’s buyer protection is no better than posting a wanted ad on Craigslist.
Great tool to run a business
Temeculamom on 11/6/2017
Can't say enough about this. Makes booking and keeping track of customers easy as pie. Edited to 4 stars. Ever since dog vacay merged with Rover the app is quirky. I receive email notices hours before the text notification. Additionally, clients are complaining to me how difficult the app is to use. I also ditto previous reviewers who want a place for us to rate clients. Why not?
The App itself is EXTREMELY hard to use
jvanepps on 11/6/2017
This app has terrible software that makes it very difficult to use. It doesn’t allow you to modify requests or delete them. You cannot delete pet profiles if they were uploaded wrong and instead has them still listed but marked as “inactive.” When uploading a photo of myself the frame kept minimizing down to a tiny square so I could only upload what looked like a pixel size pic. Really just awful technology.
Rover Sitter/Walker - Love this app!
reallivetigers on 11/5/2017
So much more freedom than other services. Love Rover!
So far - ok
Kryslohmann on 11/3/2017
I’m desperately trying to find a sitter in my home for my puppy during the day and there’s not a good solution for that. The only options are 3-5 drop ins that cost a fortune, or overnight sitting- which we don’t need. A lot of the sitters work during the day too, so it would be nice to see their availability by the hour so you know they are unavailable.
Don’t waste your money
you moms moms hairdressers mom on 11/3/2017
As a sitter on Rover I would not suggest this app or company to anyone. It is extremely difficult to get started with bookings, even in a very populated area like mine. They give literally not a single resource to new sitters. How are we supposed to compete with someone who has 5 stars and 200 reviews? Even when you do EVERYTHING right to get your account looking amazing, other than cutting your prices shockingly low there is no other way. And even THEN potential customers will tell you it’s too expensive ($10 a visit vs. $30 a visit, what?). Anyone who is seriously looking for care their dog is automatically going to go for the seasoned sitter with 5 stars and 200 reviews. There is no way for new sitters to win or gain experience to get them further. Either your prices are too high for someone who is new, or you cut your prices absurdly and get the non-serious potential customers who STILL tell you it’s too much. It seems that unless you joined Rover as a sitter when Rover first started, you don’t have a chance. There needs to be better resources for new sitters to help give them exposure. Instead of having to deal with potential customers playing games with you. I shouldn’t have to force myself to charge only $10 for services that involve driving and using my time. And with Rover’s ridiculous 20% policy that’s only $8 in pocket. THAT IS UNDER MINIMUM WAGE WHERE I LIVE, I don’t know how that is even allowed. I paid for the $35 advanced background check and I extremely regret it. That’s money in the wind now. Don’t waste your money. If you want to work with animals find something that isn’t a hierarchy and gives everyone a fair chance.
Best app ever !
byrfds on 11/3/2017
This is probably the best app I've ever downloaded. I have made some extra cash and honestly the pet owners on here are so nice ! I really like this app.
Good
Magentastarr on 11/3/2017
As a sitter, the customer service has been outstanding. The app on the other hand, well it is just crap. Hard to find messages, clients have difficulty finding me.... etc.
Good, bad & ugly
GNBritt325 on 11/3/2017
I have met so many pet owners who have placed their trust in us and our pet business. We have repeat customers and great references and blessed beyond belief we the loving fur babies we have been entrusted. HOWEVER, Rover support has been very lacking in their skills when customers get upset because they dispute a refund policy thet has the per owner has agreed to several times.
Love Rover, but App is limited.
RosieNiz on 11/2/2017
Rover is mostly great! I'm a sitter. While they've updated so that prior quirks are fixed for booking on one's phone app, there are still some limits that need fixing (The good news is the support phone line is always responsive to fix what can't be fixed by use of the app): 1. Allow us to edit the "care info" which is largely unused by dog owners. 2. Change wording from "extend stay" to "add more days" because extending the stay ends up in another thread with only the new days listed on it anyway(and then we have to communicate with the client on two separate threads). 3. Give us a link to all chronological communication with the client -just like you have the link with all photos taken of their dog from multiple bookings and threads of communication. All combined. 4. Give us a grace period of ...say 2 hours... to be able to make corrections to a booking without having to cancel and rebook. Or allow the clients' funds to be transferred to a new booking so they don't feel hassled with each change. Change needs to be easier. The support number team is very responsive and helpful. I've called a number of times and always have gotten my issue addressed fully and comprehensively. Great outfit! Jan 11 2017 I've been using this since 2014 as a sitter. Still love Rover-still get responsive humans on the line when I have to call the support number. (That was mar 5 2017) now nov 2017 the app is better. Only outstanding problems are As a sitter 1. the communications with clients are truncated and divided by their bookings. So, when you've multiple bookings you can't easily go back over your exchanged texts. 2. Correcting a booking is difficult (must call rover) and often means either the same booking will now be split in two, or one gets canceled and the client has to rebook and deal with counting on refund and dishing out the $ all over again. 3. Reviews are not user friendly unless you are an IT person -my clients aren't. I can't tell you how many times a great review has come through as a message to me but didn't post because the client didn't know how to get there or thought she was. If it is difficult for the client, my business suffers.
Rover Sitters ratings
Burkawitz on 11/2/2017
Every rover sitter is rated five star. I left a bad rating and the sitter was still rated five stars. They don’t show individual ratings, therefore you have to read single review.
Great App & Program
AngelMaddie on 11/2/2017
We use both sides of this app - the pet owner side and a pet sitter side. We love everything about it!
Love it!
A Person of a person on 11/2/2017
I'm still a little new to using Rover, but love everything about it!! At first it's slow, but every small business starts somewhere and now I'm exploding with booking request. I haven't had any troubles with booking, meet and greets or with Rover support. I recommend every dog lover use this app!!
Horrible
Skhfcbbj on 11/1/2017
I hate when apps aren't detailed in explaining their function. If you're looking to become a sitter don't download this app. This is strictly for rover CUSTOMERS whom seek a dog sitter.
Administratively well-done
Koiphysche on 10/31/2017
I trust Rover’s administrators to do the right thing every time. I’ve only had a couple issues with walkers, and Rover responds appropriately every time. It’s fast, convenient, and they provide you with a free lockbox. Excellent service, sometimes the walkers are idiots, but that isn’t Rover’s fault.
App is horrible
Sqlong88 on 10/31/2017
This app is so behind. Since they merged with doggievacay. Hosting is very difficult.
Amazing!
Me_Again247 on 10/30/2017
Auto response: Great app easy to use. My client love it and so do I! My response: seriously though it really is everything I could want for my own company but Rover got to it first. It's amazing and I love it!
Fact Sheet
  • Publisher: A Place for Rover, Inc.
  • Category: Travel
  • Released: Aug 08, 2012
  • Current Version Released: Nov 14, 2017
  • Version: 3.56.2
  • Size: 108.3 MB
  • Compatibility: Requires iOS 8.0 or later.
  • Recommended Age: 4+
  • Game Center Certified: No
  • Supported Devices: iPad2Wifi-iPad2Wifi, iPad23G-iPad23G, iPhone4S-iPhone4S, iPadThirdGen-iPadThirdGen, iPadThirdGen4G-iPadThirdGen4G, iPhone5-iPhone5, iPodTouchFifthGen-iPodTouchFifthGen, iPadFourthGen-iPadFourthGen, iPadFourthGen4G-iPadFourthGen4G, iPadMini-iPadMini, iPadMini4G-iPadMini4G, iPhone5c-iPhone5c, iPhone5s-iPhone5s, iPadAir-iPadAir, iPadAirCellular-iPadAirCellular, iPadMiniRetina-iPadMiniRetina, iPadMiniRetinaCellular-iPadMiniRetinaCellular, iPhone6-iPhone6, iPhone6Plus-iPhone6Plus, iPadAir2-iPadAir2, iPadAir2Cellular-iPadAir2Cellular, iPadMini3-iPadMini3, iPadMini3Cellular-iPadMini3Cellular, iPodTouchSixthGen-iPodTouchSixthGen, iPhone6s-iPhone6s, iPhone6sPlus-iPhone6sPlus, iPadMini4-iPadMini4, iPadMini4Cellular-iPadMini4Cellular, iPadPro-iPadPro, iPadProCellular-iPadProCellular, iPadPro97-iPadPro97, iPadPro97Cellular-iPadPro97Cellular, iPhoneSE-iPhoneSE, iPhone7-iPhone7, iPhone7Plus-iPhone7Plus, iPad611-iPad611, iPad612-iPad612, iPad71-iPad71, iPad72-iPad72, iPad73-iPad73, iPad74-iPad74, iPhone8-iPhone8, iPhone8Plus-iPhone8Plus, iPhoneX-iPhoneX,
  • Supported Languages: English;