My Disney Experience

Disney

Travel Lifestyle
This version of the app is not recommended   
Current Version (139340)
All time (272981)
App last updated Nov 06, 2017
Screenshots
New in version 4.9

With this release, we fixed bugs and improved overall app performance.

Description

The official Walt Disney World® app! Now it’s easier than ever to plan and share your vacation details—at home and on the go.
- Quickly access real-time wait times, park hours, Character greetings, parade showtimes and more.
- Use the interactive, GPS-enabled map to explore Walt Disney World Resort and easily see the dining options, attractions and more nearest to you.
- Find your way around with step-by-step directions to locations across Walt Disney World Resort.
- Purchase your theme park tickets.†
- Browse restaurant menus, make dining reservations and modify existing ones and even order your meal right from your phone at select locations.
- Select and modify your party’s FastPass+ experiences.
- Download, edit and share your Disney PhotoPass photos and videos throughout your vacation once you’ve purchased Memory Maker, a product
that gets you unlimited photos taken by our complimentary photographers at select locations.
- Search and filter activities by height requirements, locations, interests and
more to find exactly what you’re looking for.
- Keep select Disney Resort hotel reservations, dining plans and activities organized—all in one spot with My Plans.
- Save time by starting your Disney Resort hotel check-in process right on the app.
- Visit My Account to manage your Disney Resort reservations, tickets, MagicBands and cards, share plans with others and sign out.
- Share plans with others through Family & Friends.
- Discover official content for Walt Disney World Resort, including our 4 theme parks (Magic Kingdom® park, Epcot®, Disney’s Hollywood Studios® and Disney’s Animal Kingdom® park), 2 water parks (Disney’s Typhoon Lagoon and Disney’s Blizzard Beach), Disney Springs, select Walt Disney World Resort hotels and ESPN Wide World of Sports Complex.

†Ticket sales are for residents of the U.S. and Canada only and may not be available in some countries. Ticket prices are in USD only.
Have questions, problems, comments or suggestions? Reach out to us at app.support@disneyworld.com.
Connecting to the Internet in the parks: Without a strong Internet signal, wait times, park hours and schedules may not update accurately. You can see if your device is connected properly by checking under Settings.
Note: Some features in this app will require your full name, country, birthdate
and email address, as well as access to your location data. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. To facilitate the sign-in process, the app will
also require access to your email address, stored within Account Manager.
This app will request access to your camera to scan credit cards for purchases, link tickets and passes to your account, and scan and link PhotoPass cards.
The app will request access to your external storage to cache certain data for offline browsing. The app will request access to your contacts to assign purchased PhotoPass images to your contacts.
Optional planning tools may also ask you to provide details about your travel party. Some features in this app include the ability to make purchases and will require a Wi-Fi or mobile carrier data connection. Guests must be 18 years or older to make purchases.
Before you download this experience, please consider that this app contains in-app purchases that cost real money.
This app provides you with the option to receive push notifications for
information relating to your visit to a Park or stay at a Disney Resort hotel.
Children’s Privacy Policy: https://disneyprivacycenter.com/kids-privacy-policy/english/
Terms of Use: http://disneytermsofuse.com
Privacy Policy: https://disneyprivacycenter.com

iPad Screenshots
iPhone Accessories
Reviews
Choose Country
This is good for anywhere
J5S16G8 on 1/23/2018
This app is great for were ever you are
Won’t stay logged in
skadams on 1/23/2018
Walking around the parks for the last two days and every time I leave the app and come back I have to log back in.
Too crowded!!
wearepsu on 1/23/2018
Way too crowded!
Clunky app not intuitive
AvidWoman on 1/23/2018
Not easy to use. Test it with normal people.
Does not work
dthompga on 1/23/2018
Ticket will not link frustrated
We Love Disney!
Ampski on 1/23/2018
Need a reason to smile? Come to Disney World! The staff (cast members) treat you like you’re someone special. The shows are great to awesome. The Festival of Fantasy Parade made me smile till my cheeks hurt. It was Disney Fantastic!!
Hard to navigate
Blondesingee on 1/22/2018
The app is harder to navigate than it used to be. I still haven’t figured out how to link my quick service dining plan so I can see the balance of meals and snacks. Please make more user friendly.
Why1
TRL2 on 1/22/2018
Could be a great app except you have one heck of a time linking cards (tickets).
Love it!
Sandragfgfdd on 1/22/2018
Very easy to navigate!
AWESOME!!!
Hdhdjdjdjdbeusbajsjs on 1/22/2018
This app is 100% useful!!!!
Amazing app
cin_2005 on 1/22/2018
This app is very helpful when ur in the park. It’s so easy to use and very great to use. Everyone who loves Disney and goes to Disney as much as I do which is a whole lot , should definitely check this app out! 😊
Disney App is awesome
Chesneyvzech on 1/22/2018
It tells you how long it takes to get on a ride .
Check in
amore2817 on 1/22/2018
I checked in online. Now I’m waiting in line to check in Atbthe resort. The line is long and my family is exhausted from traveling 8 hours.
Problems
pachito12 on 1/22/2018
Always have a problem to connect
Excellent for coordination
Lues R Lopez on 1/22/2018
Tried using it to make reservations at sci fi diner but couldn’t. Got so far as submit then an error. However, it did charge my card. Very glitchy.
Count down
Aggtum on 1/21/2018
Is good but need a countdown for your vacation!
Too many fast pass attractions
Natalie A RN on 1/21/2018
I’m a little disappointed with the fast pass program. Shows and rides become full too early and one ends up not having anything to attend.
Not the same
Morethan30yeats on 1/21/2018
Busy due to the holiday but numerous issues with rides, etc. Cast Members were as great as usual.
FastPass Scams
Bababui12499 on 1/21/2018
They are now selling 3 for $50
Dinner reservation issue
kopolibaba on 1/21/2018
Need to fix credit card scanner ! Did it twice to make dinner reservation and my reservation did not registered
This is so helpful and amazing
disney_finatic on 1/21/2018
This app is so helpful my last Disney trip I went with my school chorus group and I was the only one who had the app but everyone was lost and didn’t know how to activate there fast passes and they would be late for characters but then I told my teacher to tell everyone to download the app and after that no one was ever lost or late
Not very easy to find rides
SwagBossPro on 1/21/2018
Not very easy to find where rides are.
Nice design but poor implementation. Barely works
TeddyCinNC on 1/21/2018
I can't figure out why others rated this as good. While the design is good, the app itself is awful. 6+ crashes a day, have to re-sign in every few hours, location barely works, and it is slooooow. Third party apps are much better. For location, don't waste your time here. Apple Maps and Google Maps are much better. At least they can get your location right. The integration with plans and reservations is good and works well. My best advice to Disney is to rewrite this.
Clunky, non-intuitive, and the app doesn’t refresh properly
Unreal32 on 1/21/2018
The app is clunky, very non-intuitive controls, and the app does not refresh to show other users’ avatars correctly. Overall, while it will be useful, it is a disappointing experience because it feels slapped together as an app.
Excellent everything
Smittyhouse on 1/21/2018
Excellent app to start the map isa life saver just learning the hotel grounds the first few days live updates on rides and dinners with gps tracking so u know exactly where you are
I wish Disney would get New IT provider
Steve the pirate on 1/20/2018
All of Disney IT is horrible. App constantly crashes, does not always sync with MDE on website, don’t get me started on website, slow, constant Reset of pages etc
Good but needs work
Used to be sleepless on 1/20/2018
This app has so much potential but needs a lot of work. Here are the problems I encountered in the four days I was at the various parks: - the "see all plans" under My Plans didn't show the same info for me as it did for someone else on my plan. I had to go into "book a fast pass" to see what fast passes were scheduled but my daughter saw both restaurant reservations and fast passes under "see all plans". - it can be hard to find things you are looking for especially if you don't know the name of the attraction you are looking for. - occasionally the app would crash MOST AGGRAVATING: - the walking directions don't update quickly enough to avoid going the wrong way and it can be hard to tell which direction you are facing when looking at the map. I ended up using Google Maps to find my way around in the parks! It was much more accurate and in sync with my movements!
No passes
chickiy on 1/20/2018
Crazy that you can’t get a fast pass or on the ride two weeks before your actual date at the park
Works but...
Planning Poorly Dad on 1/20/2018
There’s a lot of great features I on it. However, checking didn’t work because of an error with the app. I had the same problem at the website. I was trying to check in to the hotel on the Disney bus-maybe Perhaps I should have checked in earlier!!
Not Disney quality
saacnmama on 1/20/2018
Reserving fast passes, seeing what they’re available for & when, looking at all plans are all very awkward, clunky operations that require clicking through multiple layers to get through. Very poorly up!
Fast pass availability
Schytraub1 on 1/20/2018
Wish I could see fast pass availability for rides even after I’ve booked 3 of them in case I want to change my mind (but not give up what I have unless the time works).
Over the experience
Nooooooo! on 1/20/2018
Not worth the pass. You can not get on anything you would like to see. I wasted money and time just to stand in line and that I am unable to use the fast passes. The worst is having to explain this to your child. I will be canceling my yearly pass holder account.
Great App
PProc on 1/20/2018
Perfect For helping you navigate the parks and keep track of your reservations And photos
Family trip
Mommarobmic on 1/20/2018
Bus service too sporadic. A few really rude staff people at food places
Amazing app
space ager on 1/20/2018
Remarkable advance in managing the experience. I find it a bit complicated. Specifically in distinguishing whose fast passes are whose. We have a party of six. So requires clicking each fast past to determine which is which. Practice will help. And I’m complaining about a technology that allows me to change fast passes while sitting at the airport during a flight delay. So we become so quickly used to technology that was Sci Fi a few decades ago.
It’s ok
Bomber south on 1/20/2018
There are few things I want it work better. Like making restaurants reservation, when I check menu then go back it starts over to top. Or changing members to get fast pass is a bit frustrating. Other than small inconvenience, it’s great.
They removed helpful features
Mattledoo on 1/20/2018
The app looks nice, but unfortunately they removed some really useful features, especially ones for group planning (such as favorites). The current features just seem more geared toward getting current information and making reservations.
Super slow and glitchy
Coolsrf8 on 1/20/2018
Takes forever to load, always crashes and glitches out and to have to restart. For as much as people pay for Disney tickets I feel they have a very inferior app.
Too confusing/ glitchy
Gvhubdc on 1/19/2018
Thrying to plan a trip with my friends and the app keeps crashing/ not letting us link our accounts. The fast pass system is confusing and we had to talk to a Disney rep for over an hour to figure everything out. If we had everything working when we had originally bought tickets, we could have gotten the fast passes that we wanted.
Crashes
Wazzam9999 on 1/19/2018
Newest update crashes on iOS 9. Both my phone and iPad. Fixed by uninstalling, HARD shutdown, then re-install. Open app and press "OK" to allow notifications then let it crash. Open app again and click "cancel" regarding Bluetooth and then the app works as designed.
Harmony Barber Shop
Kellychase516 on 1/19/2018
Kyle and the team at the Harmony Barber Shop were amazing! They have a lot of fun, the prices were affordable and comparable to our local haircut prices and the experience was above and beyond expectations. I was able to get a walk-in appointment for my daughters first cut as barber shops aren’t just for guys. I highly recommend this hidden gem!
App makes WDW easier
Aldoy on 1/19/2018
My family has been to WDW too many times to count. This includes an 18 month period where we lived right next to the parks. I would highly recommend using this app for anything you’re doing while at WDW. Checking for fastpasses (especially after you do your first three and can add one at a time for as long as you want)and dining reservations on your phone saves a ton of time and allows you to plan through your day.
Some improvements needed on dining reservations
Carlosmigueli on 1/19/2018
This feature has a defect with cancellations. Sometimes it prompts the cancellation twice before cancelling it. I found that I received email confirmations for two cancellations, but they still show on the app and now I’m getting message to call for cancellations. This should be looked at. Otherwise, easy and intuitive to use.
Great app, please update for iPhone X!
BD09! on 1/19/2018
I love using this app while at Disney and for planning my vacations, but I'm surprised it hasn't been updated yet to support the iPhone X, particularly the new screen dimensions. Will give 5 stars if this happens! UPDATE 1/19/18: Universal Studios Orlando beat you to the punch it seems and have integrated iPhone X support into their app. C'mon Disney, you NEVER let Universal get ahead of you. What gives??
Not easy
Nerd2572 on 1/19/2018
It is not easy for a first time user.
Disney app
Ashcakes224 on 1/19/2018
Amazing!!! This app is seriously the best thing for planning. And it makes the photo pass sooo worth it because you can see the photos as soon as they upload which is really fast!
Right on and super functional!
Joe & Laura on 1/19/2018
Fantastic and gives us great access and helps us for planning! Great job!!! Joe and Laura
Latest update has made it worse
Cej5668 on 1/19/2018
Update said would fix crash bugs etc. but has actually made it much worse. Doesn’t update, won’t let me change anything in app. Really unreliable. Worried about using it in the park. Having to do all pre-planning on my laptop. Was much better before. Used it last year seamlessly. Now it’s a mess.
Birthday
Tu'Tu on 1/19/2018
My family and I visited Disney World Magic Kingdom. We had a wonderful experience. The app is amazing, the worker are friendly and very helpful. I would love to visit the park over and over again. Thank you Disney for everything.
Bad app
Charlene CPSCAP on 1/19/2018
Love Disney but the app is awful. Example-looking for restaurants. Applied 2 filters: the park (Animal Kingdom) and type of dining (casual). The result was “ you have filtered out all the fun”. And no restaurants were listed.
Fact Sheet
  • Publisher: Disney Electronic Content, Inc.
  • Category: Travel
  • Released: Aug 02, 2012
  • Current Version Released: Nov 06, 2017
  • Version: 4.9
  • Size: 346.1 MB
  • Compatibility: Requires iOS 9.0 or later.
  • Recommended Age: 4+
  • Game Center Certified: No
  • Supported Languages: English;