My Disney Experience

Disney

(402473)
Price Category Version Released Last Updated Size Compatibility Age
Free Travel 4.11 Aug 02, 2012 Apr 05, 2018 278 MB iOS 10.0 or later 4+
Download_on_the_App_Store
New in version 4.11

With this release, we fixed bugs and improved overall app performance.

Description

The official Walt Disney World® app! Now it’s easier than ever to plan and share your vacation details—at home and on the go.
- Quickly access real-time wait times, park hours, Character greetings, parade showtimes and more.
- Use the interactive, GPS-enabled map to explore Walt Disney World Resort and easily see the dining options, attractions and more nearest to you.
- Find your way around with step-by-step directions to locations across Walt Disney World Resort.
- Purchase your theme park tickets.†
- Browse restaurant menus, make dining reservations and modify existing ones and even order your meal right from your phone at select locations.
- Select and modify your party’s FastPass+ experiences.
- Download, edit and share your Disney PhotoPass photos and videos throughout your vacation once you’ve purchased Memory Maker, a product
that gets you unlimited photos taken by our complimentary photographers at select locations.
- Search and filter activities by height requirements, locations, interests and
more to find exactly what you’re looking for.
- Keep select Disney Resort hotel reservations, dining plans and activities organized—all in one spot with My Plans.
- Save time by starting your Disney Resort hotel check-in process right on the app.
- Visit My Account to manage your Disney Resort reservations, tickets, MagicBands and cards, share plans with others and sign out.
- Share plans with others through Family & Friends.
- Discover official content for Walt Disney World Resort, including our 4 theme parks (Magic Kingdom® park, Epcot®, Disney’s Hollywood Studios® and Disney’s Animal Kingdom® park), 2 water parks (Disney’s Typhoon Lagoon and Disney’s Blizzard Beach), Disney Springs, select Walt Disney World Resort hotels and ESPN Wide World of Sports Complex.

†Ticket sales are for residents of the U.S. and Canada only and may not be available in some countries. Ticket prices are in USD only.
Have questions, problems, comments or suggestions? Reach out to us at app.support@disneyworld.com.
Connecting to the Internet in the parks: Without a strong Internet signal, wait times, park hours and schedules may not update accurately. You can see if your device is connected properly by checking under Settings.
Note: Some features in this app will require your full name, country, birthdate
and email address, as well as access to your location data. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. To facilitate the sign-in process, the app will
also require access to your email address, stored within Account Manager.
This app will request access to your camera to scan credit cards for purchases, link tickets and passes to your account, and scan and link PhotoPass cards.
The app will request access to your external storage to cache certain data for offline browsing. The app will request access to your contacts to assign purchased PhotoPass images to your contacts.
Optional planning tools may also ask you to provide details about your travel party. Some features in this app include the ability to make purchases and will require a Wi-Fi or mobile carrier data connection. Guests must be 18 years or older to make purchases.
Before you download this experience, please consider that this app contains in-app purchases that cost real money.
This app provides you with the option to receive push notifications for
information relating to your visit to a Park or stay at a Disney Resort hotel.
Children’s Privacy Policy: https://disneyprivacycenter.com/kids-privacy-policy/english/
Terms of Use: http://disneytermsofuse.com
Privacy Policy: https://disneyprivacycenter.com

iPad Screenshots
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Reviews
Country:
Internet connectivity
TOLOL on 4/21/2018
You guys are horrible. Just because you guys want optimal internet you rather disable all the service and I can’t even get into my app for weak connectivity. You must not have the premium available for weak connection only
Pirates is down
frierd on 4/21/2018
I hope the pirates is repaired soon
awesome disney app
arf19 on 4/21/2018
this app is awesome. i absolutely love it, and i’m at disney right now and it’s very helpful to know what the wait times are, and what rides are open and closed. keep being awesome disney!!
Magical Day
dreNjay on 4/21/2018
I’m enjoying being a kid again!
Very Convenient
Beachgirl2000 on 4/21/2018
This app makes everything easy. I like having everything in one place.
What
Ahfvfhldr on 4/21/2018
This app hella confuses me. Hella.
Dining reservation problems
Penofdoom on 4/20/2018
When trying to reserve dining for my trip 180 days out from my trip I was constantly given a error with a please try again message.
I love this app!!!!
Disney_Fanatic123 on 4/20/2018
I think this app is so great and wonderful to use while you are in the parks. I go to Disney every year and for the past years since this app has come out it has been really helpful. We go in July but all year round I use the app to check what's new and what the hours are for our next trip. If you are going to Disney I think this app is essential.
Please add spa services to the app
disney cats on 4/20/2018
I love this app, but it would be great to add the ability to make spa appointments.
Never too late!
Kevin from Omaha on 4/20/2018
My first visit to a Disney property and I am 55! What was I thinking, I should have been here decades ago!
Scott
wish i had on 4/20/2018
Huge waste of money and time. Wait an hour to ride and the ride breaks down right before you get on. Each park only has 1-2 rides that anyone over 8 years old would want to ride and those are almost impossible to ride because of the crowds/lines. I wouldn’t go back if THEY paid me. A miserable waste of $$$$$!
Can’t believe this is disney
Skompa on 4/20/2018
Everything works well except trying to check into your room. Only had 32 errors messages when trying.
User friendly
rrnrarnr on 4/20/2018
We loved the convenience and ease provided by the app. Made planning very easy and efficient.
Good App
Heatherh2 on 4/20/2018
Works great for the most part. Can get glitchy in the Park. Also it uses a lot of your battery. Sometimes doesn’t always work fully.
Transportation
cyricbane on 4/20/2018
Waiting for the transportation buses is tiring. You need more buses
Guest service lacking
Mishap ha on 4/20/2018
No one is empowered to find solutions to problems (such as a flooded bathroom) and management is nowhere to be found. You are left to come up with possible solutions which does not make for a great vacation.
Crashes non stop, missing information
osuperR on 4/19/2018
I don’t think I opened the app without experiencing a crash. It shows tickets and hotels for half of my party...
Great app
Disney Kellie on 4/19/2018
The app great for pre-planning your trip. There is so much to do at Walt Disney World. The app has all of your plans so you don’t have to worry about what is next. Time goes by too fast at a Disney Resort it would be very easy to miss a fast pass or reservation without it.
Epcot daily news
Disneydailynews on 4/19/2018
We are so excited to come to see Epcot this trip!!!!!!!!!!!!!!!!!!!!
Disney Ruined the fast pass concept
Zoe H Mom on 4/19/2018
Disney has ruined using demand management to move guests around the park by limiting fast pass to three per day. It worked so much better when you could keep reserving fast passes along the way. And the app with all the parks on one makes it difficult to use. Ugh!
App needs work
Dizguy27 on 4/19/2018
This app is amazing and very helpful to planning your vacation. An extremely useful tool... When it works... Which is rare. It's always down or hanging up or force quitting. Devs need to renovate it
terrible
juliavandy on 4/19/2018
the most confusing app ive ever used and i almost blew 400 dollars trying to figure out how it works
Posted Wait Times
MD Mom 2 on 4/19/2018
Posted wait times on the app and at attractions are horribly inaccurate.
Disney World
Mimimr37 on 4/19/2018
We went to Magic Kingdom and Disney Studios and this is an Awesome app, really helps to navigate around the parks, wait times, show times and everything you do when you’re there!!!
Could be better
Ablanche on 4/19/2018
Although I enjoy having the information Disney provides in their app, there is room for improvement. It would be nice if you didn’t have to constantly filter the parks, but the gps could auto locate you and auto filter by location. I also noticed that the universal app has a way to set alarms for wait times to alert you when a certain ride drops to a wait time you set. That would be a great add. Walking directions for the fastest route to your destination and/or fastest transportation route to a park or resort would be helpful as well as perhaps a bus locator to determine if a bus is close or not. I noticed at the Contemporary there was a monitor that could provide that info. Having it on the app at a person’s finger tips would be helpful to see if need to rush to bus stop or ok take your time or plan transpo to events/meals.
Fantasyland!
Makenapirate on 4/18/2018
This truly is the place where dreams come true... said my eleven year old daughter!!
Great app
Awsome 🌴 on 4/18/2018
This app is great because you can see where it is
No improvement
Ymar71 on 4/18/2018
The app keeps crashing. It takes you out in the middle of a transaction ir simply freezes. It’s very disappointing considering is Disney.
Magic Kingdom
Angiestilldancing on 4/18/2018
The ABSOLUTE BEST PLACE on the planet!!
Helpful!!
disneygrl88 on 4/18/2018
I use this app every time we are at WDW, its accurate and it helps me to find the things that I want to buy in the Disney parks. Plus you can link all your magic bands to the photo pass and see the photos right away. Luv it!!!! 😊
Needs update to IOS 12
SpeedTrap47 on 4/18/2018
Why does it keep repeating that
Terrible. Will not link my tickets so not governments bag an option
Nadia Fields on 4/18/2018
not link my tickets so not governments bag an option to get fast pass.
Great app
Robth34 on 4/17/2018
Absolute must when going to magic kingdom!
Very laggy. Too much traffic
Thomas Hawke on 4/17/2018
Mistakes occur because the app lags so hard and then you double book a fast pass and you have to waste more time in line waiting for guest services to figure it out.
Pandora is closed
Zensome. on 4/17/2018
We chose to come to animal kingdom solely because of the pandora attractions. Posted wait time was 110 minutes at 11:15am. 71 minutes in line later, fire alarm goes off and we are evacuated, ride is closed. Not a great experience, but probably beyond Disney’s control. There is a person at the exit crediting a fast pass to the account, but it’s essentially worthless as we only have today and all the fast passes for this attraction we already gone before we got in line, otherwise we would have used the fast pass to start with. So, try to make the best of it, go have lunch and hope it will reopen. After lunch, saw a bug’s life, come out, check the app and see the wait is 60 minutes for pandora. Awesome! Hate to have to wait again, but it’s what we came for, so across the park we go. Get to the entrance and it’s not open.
Won’t update
PunkyDragon on 4/17/2018
I made changes to my reservation and changed resorts. The app will not make update with my new resort nor will the website. I emailed for assistance and was told I hav to call for help. Not very magical customer support.
Survival App
splashleybashley on 4/17/2018
Only way to manage your day. Must have.
Not Stable
Shibbel on 4/17/2018
App would be a five if not for the instability. I’m on an iPhone X running the latest version of iOS and it crashes within 10-15 minutes of use nearly 90% of the time. Please fix this.
Could do this?
alabdbeixbc on 4/17/2018
I’d like to be able to place my self on a standby for fast pass. Also rides should be more descriptive - maybe a short video of ride experience to determine how scary it might be so I could judge whether or not to fast pass it And don’t make me list a nickname - if you want my feedback don’t make it hard to give to you.
Not the happiest place in the world
ChrisyC2 on 4/17/2018
Animal Kingdom-Bring the $$$, don’t ever go on vacation time, long wait lines, noise levels deafening, over marketing at its best. Fast-pass may work if you want to to spend hundreds more and plan everything. The zoo animals are always sad. The bathrooms were clean. Unfortunate experience for me, I had hoped for more-even as a Florida resident. Going fishing next vacation.
In desperate need of an update!!!!
BellJax1089 on 4/17/2018
This app use to work so well for me. Now it only freezes up on me. Super frustrating when you’re trying to check out different things while at the park. I’ve already re-downloaded it thinking it would help but nope. Please fix this app!!!!!
Poor design/response
Sly777 on 4/16/2018
Too slow, requires multiple password entries, menu items and other details frequently off line
Crashes every time I access my room details
SKTx23 on 4/16/2018
App seems to work ok until I try to access room details of my linked resort reservation. It worked for about an hour since we arrived at the resort. But now it crashes
Glitchy, crashes, navigation is a nightmare
pandoraink on 4/16/2018
While I appreciate having my vacation data available on my phone, this app is a nightmare to use. I’ve given it the benefit of the doubt for years over several trips, thinking it just needed time to improve— but it’s not improving, if anything it’s getting worse. We always print our trip itineraries and carry them with us because this app is just not reliable and has left us hanging on too many occasions. Our Disney vacations are too expensive to rely on this app for dining reservations, fastpass schedules, etc. and risk not having the info when we need it to keep us on schedule. Please make it better, as a DVC / AP holder / frequent visitor I’m begging you!! I do all the planning for my family so I’m the one who feels the dysfunction of this app the most and it really has ruined vacation days for me because it’s so frustrating to use. Stitch eating pages is no longer cute.
Disney Magic
Brecon Morgan on 4/16/2018
Theme parks are awesome! I love Epcot and Magic Kingdom because I went there with my family last week! They were awesome! Disney really brings out the magic in all of us. This app helps to reflect on the amazing trip I had! Well done Disney! ;)
App keeps freezing
Hodges75 on 4/16/2018
For the past couple of weeks the app will load & then it freezes. Can’t do anything on it anymore. Please get this fixed!
Waldisney
Yehili on 4/16/2018
The best place to have fun
Excellent App
Ewhite134 on 4/15/2018
Great App to have. As a frequent guest My Disney Experience App makes my vacation a lot better with finding wait times for rides or for dining.
Crashes too much
dammouse on 4/15/2018
The app crashes waaaay to often
Crashes on iPhone X every time
Dan the Man30 on 4/15/2018
Ever since I got an iPhone X it will briefly load and then freeze. Ultimately the app shuts down. Worked well on my iPhone 7. Please fix this.
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