My Disney Experience

Disney

Travel Lifestyle
This version of the app is not recommended   
Current Version (18155)
All time (151570)
App last updated Nov 06, 2017
Screenshots
New in version 4.9

With this release, we fixed bugs and improved overall app performance.

Description

The official Walt Disney World® app! Now it’s easier than ever to plan and share your vacation details—at home and on the go.
- Quickly access real-time wait times, park hours, Character greetings, parade showtimes and more.
- Use the interactive, GPS-enabled map to explore Walt Disney World Resort and easily see the dining options, attractions and more nearest to you.
- Find your way around with step-by-step directions to locations across Walt Disney World Resort.
- Purchase your theme park tickets.†
- Browse restaurant menus, make dining reservations and modify existing ones and even order your meal right from your phone at select locations.
- Select and modify your party’s FastPass+ experiences.
- Download, edit and share your Disney PhotoPass photos and videos throughout your vacation once you’ve purchased Memory Maker, a product
that gets you unlimited photos taken by our complimentary photographers at select locations.
- Search and filter activities by height requirements, locations, interests and
more to find exactly what you’re looking for.
- Keep select Disney Resort hotel reservations, dining plans and activities organized—all in one spot with My Plans.
- Save time by starting your Disney Resort hotel check-in process right on the app.
- Visit My Account to manage your Disney Resort reservations, tickets, MagicBands and cards, share plans with others and sign out.
- Share plans with others through Family & Friends.
- Discover official content for Walt Disney World Resort, including our 4 theme parks (Magic Kingdom® park, Epcot®, Disney’s Hollywood Studios® and Disney’s Animal Kingdom® park), 2 water parks (Disney’s Typhoon Lagoon and Disney’s Blizzard Beach), Disney Springs, select Walt Disney World Resort hotels and ESPN Wide World of Sports Complex.

†Ticket sales are for residents of the U.S. and Canada only and may not be available in some countries. Ticket prices are in USD only.
Have questions, problems, comments or suggestions? Reach out to us at app.support@disneyworld.com.
Connecting to the Internet in the parks: Without a strong Internet signal, wait times, park hours and schedules may not update accurately. You can see if your device is connected properly by checking under Settings.
Note: Some features in this app will require your full name, country, birthdate
and email address, as well as access to your location data. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. To facilitate the sign-in process, the app will
also require access to your email address, stored within Account Manager.
This app will request access to your camera to scan credit cards for purchases, link tickets and passes to your account, and scan and link PhotoPass cards.
The app will request access to your external storage to cache certain data for offline browsing. The app will request access to your contacts to assign purchased PhotoPass images to your contacts.
Optional planning tools may also ask you to provide details about your travel party. Some features in this app include the ability to make purchases and will require a Wi-Fi or mobile carrier data connection. Guests must be 18 years or older to make purchases.
Before you download this experience, please consider that this app contains in-app purchases that cost real money.
This app provides you with the option to receive push notifications for
information relating to your visit to a Park or stay at a Disney Resort hotel.
Children’s Privacy Policy: https://disneyprivacycenter.com/kids-privacy-policy/english/
Terms of Use: http://disneytermsofuse.com
Privacy Policy: https://disneyprivacycenter.com

iPad Screenshots
iPhone Accessories
Reviews
Choose Country
No room available!
Share the life on 11/17/2017
We reserved a resort room 6 months ago. We arrived at midnight after 10 hours of traveling. There was not a room left at the resort. They had us go to a different resort and they won't give us a room because we aren't registered here. It is after 1 am. What are we to do?
Rocky Start
Jeric_00 on 11/17/2017
There was poop at the elevator and in the elevator when we first arrived at Pop Century. Also, two of our three bands would not allow us in our room. On the other hand the lady that fixed our bands (Siri) was awesome and very helpful!!
Difficult to use.
Fionk_____ on 11/17/2017
It is difficult to use. I t should be simple, more details
Good
Ophelia 118 on 11/17/2017
😍😍😍😍😍😍
Dining reservation system is great!
WisChef on 11/17/2017
I love seeing the availability of restaurants on the app, and the menus. ❤️ it
Saratoga Springs Service
Facts Buff on 11/17/2017
Historically the service here is good. As of today there service has gone to zero. ROOMS LATE in getting ready, low number of buses for park transportation. Not happy at all
Disney is awesome!
Ashfur52 on 11/17/2017
Good for seeing how long the time will be for rides and for some directions around the parks.
App won’t keep me logged in
JasonCline13 on 11/17/2017
There are some nice features in this app if you’re visiting Disney, but a couple extreme annoyances overshadow what could be a great app. First, almost every time I open the app I have to login. I could understand maybe the first time opening on a particular day being prompted to login, but when you’re at the park using it all day and have to login dozens of times a day, it’s extremely annoying. Secondly, the map and directions are nice, but there’s no excuse for not having the ability to zoom in and out of the map when using directions.
Must for WDW trips!
Noosa2005 on 11/17/2017
This app will help you enjoy your days at disney by so much! Provides the smoothest trip you can have during all the craziness and magic!
Not accepting my fast pass
WaltSOCAL on 11/17/2017
Tried several methods and my pass is not linking
Very handy with room for improvement
RamblingCats on 11/17/2017
Extremely helpful to keep you organized and hold your photos. But it's challenging to navigate.
Not well organized
Kesshav on 11/17/2017
No clear guidance on where exactly the wait time start from. Employees are not well trained. Had better experience in California in comparison to FL
Can't link purchased tickets to the app.
Zman2530 on 11/17/2017
Can't link purchased tickets to the app.
Disappointed this time
OMG Whats next! on 11/17/2017
Room was not ready so we lost a half day with that. Could not get fast passes to the primary things we came for this trip. Bought 2 annual passes-was told wrong thing by ticket agent so we had to try and fix it on the phone to DVC. By far this turned out to be a hassle after hassle after hassle week for us.
App
Wav5 on 11/16/2017
It was not user friendly. My son had it before and said this version not so good.
Convenient and simple to navigate!
PeggyCaldwell on 11/16/2017
Love being able to make reservations and plan!
Down all the time
BeccaHill1971 on 11/16/2017
I constantly get error messages that there is a weak or no internet connection. Very frustrating and wait times always off. Update: after giving lots of feedback, it’s still not working. Lost out on FP because it was down
Great app but...
Kphernan on 11/16/2017
Wish they had an option for you to add your own itinerary for which rides/attractions you want to do
Easy Peasy
Sred.one on 11/16/2017
We love the Disney app! It puts everything at your fingertips. We are able to view upcoming events, schedule reservations, purchase items, and so much more. It, also, allows us to make changes to fast passes, and all the above. We love it!
Newest release crashes on iOS 11 iPad Mini G3
JalinLLC on 11/16/2017
App crashes back to home screen on iPhone 6 and iPad Mini Gen 3 both running latest iOS 11 release. App opens but when trying to go to search/make dining reservations it pauses and then the App quits back to home screen 1) Tried a hard reset - nada 2) Removed a reloaded App - nada 3) Removed all other open Apps - nada
Fastpass
OswegoJ on 11/16/2017
Our fast passes won’t load!!!!!!
I LOVE THIS APP
Gmmiller10 on 11/16/2017
This app was and still is very helpful in many ways and it always reminds of Disney and how much fun I had and I like to look and see what's going on that day and omg Disney is the happiest place on earth!
New passes are not scannable
kellys buttmoncher on 11/15/2017
See above.
Perfect Disney Companion!!
BoSke215th on 11/15/2017
A must have if vacationing in Disney World! From itinerary, reservations, directions, to menus, this app has it all!
Doesn’t follow through.
Rancid update on 11/15/2017
I’m giving it three for intention bc it’s good but the execution isn’t there. The idea is to be able to use this as an itinerary in the park but it doesn’t show all reservations or correct party size. You also have to make reservations several times to get them correctly shown and get confirmation as well as cancelling several times for the same.
Love it!
cheryl & Tom on 11/15/2017
Long waits but still fabulous! Food was great and staff are incredible!
Life saver
sirenbhd1979 on 11/15/2017
I couldn’t imagine a Disney trip without this app! Makes it so easy and I love that you can link friends and family. Don’t Disney without this app!
Horrible app
Amazingame55 on 11/15/2017
App doesn’t work
Unhelpful
Tammjesssss100 on 11/15/2017
Very inconvenient for reserving ride spots!
Buggy software
KOD0147 on 11/15/2017
Software is very buggy
Helpful tip
Ashmiele on 11/15/2017
You almost have to hold the map upside down if you want to really figure out which way you need to go
Pretty good
Sabroadwaybaby on 11/14/2017
I use a computer for almost everything (planning and reserving and original fast passes) -- I only use the app when in the parks. In the parks the app is helpful but I would never use it for pre park planning.
Magic kingdom
Boombeachisgood on 11/14/2017
The crowds are not only extremely large, waiting for the fireworks is an exercise on patience. Many guest are rude and disrespectful. Also, having only 3 fast passes is ridiculous. They should adapt the same policy as universal studios and allow unlimited fast passes for an extra fee. I witnessed and heard numerous complaints along theses lines and soon people will not put up with it. At least those living in the United States.
25th Wedding Anniversary
Debbie @ Contract Exteriors on 11/14/2017
Best place on earth to revisit. Still love it as much today as 25 years ago on our honeymoon.
Poor support
Dance THuG on 11/14/2017
The system was continuously down which meant no fast passes for us.
Amazing
KingEL of SC on 11/14/2017
Amazing app that help enjoy the Disney Experience. Thanks for making this app. Highly recommend to anyone going to Disney.
App freezes
Stupidhulu on 11/14/2017
It great when it works. It has stopped working and I can’t see my account and plans. Still working for wait times.. so I guess it’s kinda working.
Magically Easy!!!!
Bob Lob the Goblin Dob on 11/14/2017
Way to go again, Disney!!!! This app is fantastic and I’ve been feeling the magic ever since I got it!!!
Please update for iPhone X
CJIthaca25 on 11/14/2017
App is not optimized yet for iPhone X. Please update. Thank you.
Fast pass pathetic
CarrieAnn14 on 11/13/2017
App works but I will not be back as long as this fast pass disaster is in place. I was in two lines that didn’t move at all for over a half hour and little in an hour because all seats were taken by fast pass. Completely pathetic!!!!!!!!! So disappointing, kids all around me were asking their parents if they could go home. Don’t take my word for it, ask someone you know that’s been to Disney world. We ended up leaving because my son, who waited for hours without complaint, finally said I don’t want to ride anything anymore can we go home! If that’s the case w me, we won’t be back for a long time, neither will the people who were extremely unhappy around me. VERY DISAPPOINTED!!!!!!!!!!!
A GPS would be AWESOME
Jbigsimp on 11/13/2017
This app has so many useful features that would be a much better if it had the capability of GPS location so let you know what you are by.
Crashes
Jacob Leviste on 11/13/2017
Why the heck does it crash so often smh, any fixes
Ms Shep
B bo37 on 11/13/2017
Not too intuitive.. get too buried. Need a consistently accessible menu
Pictures
Megw04 on 11/13/2017
I’ve been trying for days to link my card to my account that way i can view my pictures taken at magic kingdom and I’ve gotten the same message saying the services are down and cannot link my card at this time. I’m very frustrated
Great app
Buiulding Inspector2 on 11/13/2017
This app certainly helps plan your routes, find restrooms, even allows you to find anything in the park. Has a walking app to lead you step by step right to the attraction you are looking for. This is a must have as far as I am concerned.
Huge bug
Kissyk721 on 11/13/2017
For over a week now, I cannot update it look for Dining reservations. I’ve restarted the phone, updated my phone, reinstalled the app- EVERYTHING! Help ?!?!
Lines fast pass
Stiggs994732 on 11/13/2017
Only 3 fast passes is ridiculous, the lines r so long you need at least 6, and if you go to another park u can’t have more ? Many people do more than one park a day
Love app
Aa1234556 on 11/13/2017
It is very helpful!! I always wanted an app that will basically take me by the hand and take me to my location and this app does just that!! Love it. It shows me where I am and the place that i want to go to. The only thing that will make it perfect is if I can check off the rides and attractions I have already seen.
Problems
ErinC0729 on 11/13/2017
The web site and app are not linking the correct members of my party. Prevents me from signing up for FastPass. Spent 30 min on hold with support this morning only to be disconnected during the transfer to another team. Both app and site tells me to call but none are good experience.
My Disney experience
disneymomm8795 on 11/13/2017
This app is terrible!! They have joined my party so many times and still we can’t see what we have scheduled!! From now on I️ will be sure to write everything down on paper so I️ have a copy for everyone of what we are doing each day.
Fact Sheet
  • Publisher: Disney Electronic Content, Inc.
  • Category: Travel
  • Released: Aug 02, 2012
  • Current Version Released: Nov 06, 2017
  • Version: 4.9
  • Size: 346.1 MB
  • Compatibility: Requires iOS 9.0 or later.
  • Recommended Age: 4+
  • Game Center Certified: No
  • Supported Devices: iPad2Wifi-iPad2Wifi, iPad23G-iPad23G, iPhone4S-iPhone4S, iPadThirdGen-iPadThirdGen, iPadThirdGen4G-iPadThirdGen4G, iPhone5-iPhone5, iPodTouchFifthGen-iPodTouchFifthGen, iPadFourthGen-iPadFourthGen, iPadFourthGen4G-iPadFourthGen4G, iPadMini-iPadMini, iPadMini4G-iPadMini4G, iPhone5c-iPhone5c, iPhone5s-iPhone5s, iPadAir-iPadAir, iPadAirCellular-iPadAirCellular, iPadMiniRetina-iPadMiniRetina, iPadMiniRetinaCellular-iPadMiniRetinaCellular, iPhone6-iPhone6, iPhone6Plus-iPhone6Plus, iPadAir2-iPadAir2, iPadAir2Cellular-iPadAir2Cellular, iPadMini3-iPadMini3, iPadMini3Cellular-iPadMini3Cellular, iPodTouchSixthGen-iPodTouchSixthGen, iPhone6s-iPhone6s, iPhone6sPlus-iPhone6sPlus, iPadMini4-iPadMini4, iPadMini4Cellular-iPadMini4Cellular, iPadPro-iPadPro, iPadProCellular-iPadProCellular, iPadPro97-iPadPro97, iPadPro97Cellular-iPadPro97Cellular, iPhoneSE-iPhoneSE, iPhone7-iPhone7, iPhone7Plus-iPhone7Plus, iPad611-iPad611, iPad612-iPad612, iPad71-iPad71, iPad72-iPad72, iPad73-iPad73, iPad74-iPad74, iPhone8-iPhone8, iPhone8Plus-iPhone8Plus, iPhoneX-iPhoneX,
  • Supported Languages: English;