My Disney Experience

Disney

Travel Lifestyle
This version of the app is not recommended   
Current Version (49337)
All time (72913)
App last updated Aug 22, 2017
Screenshots
New in version 4.8

With this release, you’ll be able to renew eligible annual passes right on the app. It’s easier than ever to stay part of the passholder family!

You can now use the app to keep track of your Disney dining plan and see your remaining dining plan meals and snacks right from your phone. Plus, keep track of purchases charged to your Disney Resort hotel account.

We also fixed bugs and improved overall app performance.

Description

The official Walt Disney World® app! Now it’s easier than ever to plan and share your vacation details—at home and on the go.

*Quickly access real-time wait times, park hours, Character greetings, parade showtimes and more.

*Use the interactive, GPS-enabled map to explore Walt Disney World Resort and easily see the dining options, attractions and more nearest to you.

*Find your way around with step-by-step directions to locations across Walt Disney World Resort.

*Purchase your theme park tickets.†

*Browse restaurant menus, make dining reservations and modify existing ones and even order your meal right from your phone at select locations.

*Select and modify your party’s FastPass+ experiences.

*Download, edit and share your Disney PhotoPass photos and videos throughout your vacation once you’ve purchased Memory Maker, a product that gets you unlimited photos taken by our complimentary photographers at select locations.

*Search and filter activities by height requirements, locations, interests and more to find exactly what you’re looking for.

*Keep select Disney Resort hotel reservations, dining plans and activities organized—all in one spot with My Plans.

*Save time by starting your Disney Resort hotel check-in process right on the app.

*Visit My Account to manage your Disney Resort reservations, tickets, MagicBands and cards, share plans with others and sign out.

*Share plans with others through Family & Friends.

*Discover official content for Walt Disney World Resort, including our 4 theme parks (Magic Kingdom® park, Epcot®, Disney’s Hollywood Studios® and Disney’s Animal Kingdom® park), 2 water parks (Disney’s Typhoon Lagoon and Disney’s Blizzard Beach), Disney Springs, select Walt Disney World Resort hotels and ESPN Wide World of Sports Complex.

†Ticket sales are for residents of the U.S. and Canada only and may not be available in some countries. Ticket prices are in USD only.

Have questions, problems, comments or suggestions? Reach out to us at app.support@disneyworld.com.

Connecting to the Internet in the parks: Without a strong Internet signal, wait times, park hours and schedules may not update accurately. You can see if your device is connected properly by checking under Settings.

Note: Some features in this app will require your full name, country, birthdate and email address, as well as access to your location data. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. To facilitate the sign-in process, the app will also require access to your email address, stored within Account Manager.

This app will request access to your camera to scan credit cards for purchases, link tickets and passes to your account, and scan and link PhotoPass cards. The app will request access to your external storage to cache certain data for offline browsing.

The app will request access to your contacts to assign purchased PhotoPass images to your contacts.

Optional planning tools may also ask you to provide details about your travel party. Some features in this app include the ability to make purchases and will require a Wi-Fi or mobile carrier data connection. Guests must be 18 years or older to make purchases.

This app provides you with the option to receive push notifications for information relating to your visit to a Park or stay at a Disney Resort hotel.

Children’s Privacy Policy: https://disneyprivacycenter.com/kids-privacy-policy/english/

Terms of Use: http://disneytermsofuse.com

Privacy Policy: https://disneyprivacycenter.com

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iPad Screenshots
Reviews
Choose Country
Complicated at first
kattjunebug on 9/25/2017
Need to work with the program to figure out how to use options
It was better before
ElSnuggles on 9/25/2017
During the last major update, the Disney app got much harder to use. Getting access to your travel plans is a pain and it’s not easy to deduce. The app is sure pretty but why is it several clicks to start making fast pass reservations?
Not a Magical Experience
TanGirl321 on 9/25/2017
I have tried repeatedly to save a credit card for a dining experience I have been trying to book for the last two days. I continued to get an error message. This is not the first time this has happened. The app routinely is sluggish and got us confused last night at Disney Springs because we were walking quicker than the app. The only thing I have really enjoyed with the app is being able to get photo pass pictures.~ An unhappy season pass holder.
Consistently states try again later!
Angus.JB on 9/25/2017
Not dependable- often unable to access fast pass etc...
Lacking
NurseKrs10 on 9/25/2017
So far wait times in hotel awful, didn't have room ready and my magic band didn't work with purchase. Very disappointed in the service so far. Hope it gets better
Should Be On Everyone's Bucklist!
KG-NYC on 9/25/2017
Best place in the whole wide world!
Perfection!
biancaslats on 9/25/2017
Everything is magical 💝
Needs alerts for fast pass window starts and 15 minutes to end
Luszey on 9/25/2017
See subject
Pandora Morning !!
Farmer of a zombie on 9/25/2017
Weather is awesome ! Sounds around Pandora even better ! Live Music while in line to ride Flights of Passage ! Very Cool !! Crew Members in great spirits even after Hurricane Irma passed through ! Can't Wait !!
Useful,but messy
1243start on 9/25/2017
This app is very useful for preparing vacation plans. But some of the terminology and adding friends to plans is messy.
How is it so bad?
Kmole007 on 9/24/2017
This is Disney. How is this app so bad? Crashes, confusing, and forget about actually using it in the park.
Excellent and Quick
Fatevilmonkey on 9/24/2017
Best way to plan your trip!
Difficult to navigate.
Sami_raw on 9/24/2017
The new app freezes and it is difficult to navigate. I was not able to easily find park hours in a calendar like before.
Hardly ever works
BradParrot on 9/24/2017
I have been trying for hours to update my account, make reservations, etc. Every time I try to execute anything I get an error and am told to try again. So frustrating.
Love it!
PO5678 on 9/24/2017
Have used this app to plan 3 trips. Works great and love that as a group you can plan together! Except when it's not working and you can't get your fp...
Works when it wants to work
Saahhhhhhhhhhhhhhhhd on 9/24/2017
It sometimes works for me, sometimes doesn't. I would say 50/50
Buggy
Capnwalsh on 9/24/2017
The fast pass is miserably glitchy and challenging to use. The wait times are not always accurate. The app is useful but definitely needs improvements
Still awful
JMR331 on 9/24/2017
I used to love this app! It was user friendly and incredibly helpful to have during my Disney vacations. However ever since it was changed I have nothing but trouble with it. The majority of the time I get an error saying it can’t bring up my plans.... then what’s the point in having this app?? It is much less user friendly and causes me nothing but aggravation.
Fast pass inaccessible thru app
Erin Godfrey on 9/24/2017
The fast pass system isn't working through the app today. Not a happy experience especially with 3 1/2 hour wait times for the Avatar ride.
Doesn’t work
JohnnyAmp88 on 9/24/2017
Won’t show any of my plans or my location while signed into my account. Also have Memory Maker and all photos have watermarks on them.
Not magical
Jared'sMon on 9/24/2017
This is my son's first trip to Disney, and his birthday. The very first ride we tried to go on was Avatar. After waiting over 4 hours, I wasn't even able to go on. My family and I have been coming to Disney every year since I was a child and this has been an awful experience for my child. So very disappointed.
Won’t work since I went to iOS11
Ambriizzle on 9/24/2017
Won’t show anything except my photopass photos after updating my iPhone to iOS11. Everything from my account is now missing. Most of my main info is missing, and it’s constantly crashing. Love this app when it’s working though.
Doesn't work
RebreySr on 9/24/2017
Slow time of year but can't even access fast pass plans let alone update after riding. System seems to be over loaded. Also too difficult to use search - too many options come up, no way to filter or sort. For instance if I want dining at boardwalk there's no way to do that. So not Disney standards.
Apple Watch Support
klhunk on 9/24/2017
I love this app and it has improved significantly since I first downloaded it a year ago. That being said, I was disappointed that it does not support the Apple Watch. It would be a great addition to the app and would provide a much better experience in the parks. Thanks for providing a great experience and I hope to see Watch support in the coming months!
Repeat request for login
Abbetron on 9/24/2017
Tired of constantly being asked to login
Not always working to make dining
Feemill on 9/24/2017
Intermittently working. Trying to make reservations and the dates are wrong which I meant I was losing the times I wanted,
Friends & Family
K8eetee on 9/24/2017
I'd like to see more control of the friends and family portion of My Disney Experience from the app. The whole process of adding friends is very challenging from the start, and I'd like a way to change preferences of what my friends can and can't see of my plans and photos straight from the app without having to log in to the Disney World website. I also think we should have control of what we see of our friends. It's a hassle to get all my friends that I'm linked with to login and change their settings of what I can see of their activity- I really don't care to see all of their pictures and fast pass plans. I wish I could make that decision, and also grant access IF I want them to see mine too.
Downside is you can't make hotel reservations through the app
Danae@Disney on 9/23/2017
Easier to plan a vacation on a computer. But great app otherwise.
Mrs Laurie Allen
Krazy sexy cool on 9/23/2017
If I was given one word to describe . It would be Amazing !
Technical Issues
BreAliT on 9/23/2017
Unable to update payment information or make any diving reservations. Have had this issue now for a couple of weeks. It just says, "trouble connecting, try later". Annoying!
Amazing
Art DeCoeur on 9/23/2017
This is our second time at the animal kingdom and we are loving it. We did the avatar river and it was amazing. The lion King show is Broadway worthy. Just finished a bugs life and it was so fun. Beautiful, relaxing.
The Best Disney vacation planner on Earth
Once Upon a Time-Disney on 9/23/2017
This is the best Disney vacation planning app ever, the only thing it's missing is a video game category and a Kingdom Hearts attraction and store. There should be a video game store that sells Disney games and systems with the Disney logo. Also, the character part of the account should include Disney Channel, Once Upon A Time, Descendants and Kingdom Hearts characters. There should be a ABC sector of Disney World for Once Upon A Time and other live-action DisneyMovies and shows, including Disney Channel, Toon Disney and ABC Kids.
Very difficult to navigate!!
Davisfree123 on 9/23/2017
The way to go through any adding or making reservations, fast passes is so frustrating!! Why so difficult? Not enjoying it at all!
Dining
Jackariaonfire on 9/23/2017
My reservation changed without me modifying it. Super upset.
Hot
gabcar23 on 9/23/2017
Splash Mountain is closed
Ticket scan not working
Jat454 on 9/23/2017
Not able to scan the ticket code, entering manually doesn't work either.
Love this app
Jrousch on 9/23/2017
I love using the app either within the parks or day in advance always so helpful on fast passes and wait time for lines!
fantastic app
fastlanejames on 9/22/2017
the only suggestion would be , make it easier to link guests together from different parties via the app
Excellent app
Jon Estrella on 9/22/2017
Very well thought out and works very well. All the APIs were nicely executed
Needs iOS 11 updates
Uofifox on 9/22/2017
I updated to iOS 11 and I cannot fetch new fastpasses. Every time I try the app crashes. Worked fine before. Otherwise pretty good app give or take the unreliability if finding fast past times without refreshing.
Best place on earth..worst app
aldel93 on 9/22/2017
Disney could improve this app in all aspects.
Not as good as original
Njsj10211231 on 9/22/2017
I don't like this version. The previous was much more user friendly. I have used the Disney Experience since its inception and am very disappointed with this version.
Bad experience
au_wareagle on 9/22/2017
I can't link my ticket. App hasn't ever worked for me.
Trouble with app
tinker. bell on 9/22/2017
Having trouble wit app. All day!
Convenient, almost perfect.
Wave17vp on 9/22/2017
Cons: Pairing with family members or friends who bought passes under a different account is more complicated than it needs to be. Signing up for fast passes could also be simplified: rather than categorizing times under "Morning, afternoon, etc." it'd be better to list all available times, just like Fandango does for movie times. Estimated wait times for rides are inaccurate or not updated frequently enough. Pros: Better than using a paper map, relying on kiosks. Best way to plan your visit.
They must have updated!
italiangirl72 on 9/22/2017
Been having problems for the last couple of days. But got on today and was able to change some things! Awesome!!
Non expiring tickets
Boozerfly on 9/22/2017
The app is great but needs to list the theme park days and water park days with current tickets
Great Map, but...
Bronc84 on 9/22/2017
This is a great map tool. Especially since you don't have to carry around the paper. It's great to see and have reminders of where you are supposed to be for FP+ and meals. But... it crashes when you are making dining reservations and fast pass. Very frustrating when you are trying to compare days against each other and you lose the entire thing half way through.
Can't log in
Coley856 on 9/21/2017
Have correct email and password and will not log in
Epcot
Not a hater of Alexa on 9/21/2017
Food and wine festival is awesome. Celebrating my 50th birthday with family and friends and enjoying all the different flavors.
Fact Sheet
  • Publisher: Disney Electronic Content, Inc.
  • Category: Travel
  • Released: Aug 02, 2012
  • Current Version Released: Aug 22, 2017
  • Version: 4.8
  • Size: 335 MB
  • Compatibility: Requires iOS 9.0 or later.
  • Recommended Age: 4+
  • Game Center Certified: No
  • Supported Devices: iPad2Wifi-iPad2Wifi, iPad23G-iPad23G, iPhone4S-iPhone4S, iPadThirdGen-iPadThirdGen, iPadThirdGen4G-iPadThirdGen4G, iPhone5-iPhone5, iPodTouchFifthGen-iPodTouchFifthGen, iPadFourthGen-iPadFourthGen, iPadFourthGen4G-iPadFourthGen4G, iPadMini-iPadMini, iPadMini4G-iPadMini4G, iPhone5c-iPhone5c, iPhone5s-iPhone5s, iPadAir-iPadAir, iPadAirCellular-iPadAirCellular, iPadMiniRetina-iPadMiniRetina, iPadMiniRetinaCellular-iPadMiniRetinaCellular, iPhone6-iPhone6, iPhone6Plus-iPhone6Plus, iPadAir2-iPadAir2, iPadAir2Cellular-iPadAir2Cellular, iPadMini3-iPadMini3, iPadMini3Cellular-iPadMini3Cellular, iPodTouchSixthGen-iPodTouchSixthGen, iPhone6s-iPhone6s, iPhone6sPlus-iPhone6sPlus, iPadMini4-iPadMini4, iPadMini4Cellular-iPadMini4Cellular, iPadPro-iPadPro, iPadProCellular-iPadProCellular, iPadPro97-iPadPro97, iPadPro97Cellular-iPadPro97Cellular, iPhoneSE-iPhoneSE, iPhone7-iPhone7, iPhone7Plus-iPhone7Plus, iPad611-iPad611, iPad612-iPad612, iPad71-iPad71, iPad72-iPad72, iPad73-iPad73, iPad74-iPad74,
  • Supported Languages: English;