AT&T Global Wi-Fi

AT&T Services, Inc.

Travel

Utilities

(643)
This app was last updated on: Jan 27, 2017
TapNova doesn't recommend this app.   
New in version 5.2.33

• Change the name “open” hotspots to “public” hotspots
• Added legend to bottom of map
• Change the pin icons used on the map
• Text and layout changes to the status and map list screens

Description

The AT&T Global Wi-Fi app is designed for AT&T customers with an AT&T qualifying international travel package that includes international Wi-Fi. Details on packages may be found at att.com/global.

The App enables AT&T customers to access participating AT&T international Wi-Fi hotspots from their iPhone or iPad.* These hotspots on the app are limited to:
• international AT&T Global Wi-Fi hotspots that do not require a user name, password or acceptance of terms; as well as,
• select international Public hotspots that may require acceptance of terms or other authentication steps.

The App includes the ability to:
• Display available AT&T Global Wi-Fi and Public hotspots within Wi-Fi signal range
• Authenticate on participating international AT&T Global Wi-Fi hotspots
• Search capability by City & Country with a Map view and a List view of hotspots

GPS is needed to search for hotspots within range; continued use of GPS running in the background can dramatically decrease battery life.

*Requires iOS 8 or higher and an AT&T international travel package that includes Wi-Fi (for details visit att.com/intlwifi).

iPad Screenshots
Reviews
Horrible
goose765 on 6/21/2017
Absolute waste of time
Passport Gold
ivedairyroad on 6/17/2017
for me it was excellent,... I bought the pastport gold and I was more than good,... as soon as I arrived in Russia, AT & T taught me all the Hot spots that they have and there are several... I think, most importantly, it is to know how to use the application,... without fear,... First: You can not leave your phone in airplane mode, otherwise you will not be able to connect... (if you leave it in airplane mode, then only you can connect to other Internet, hotel, etc) No airplane mode,... Second: when they ask you, if you allow your phone to use your personal Data? you have to go to the settings, and accept, otherwise, you will not be able to connect, and you are immediately connected to the international network of AT & T,... Very easy, very simple,... and good connection,... What there is what you know you do,.. .yo I read all the comments that have been written here,... and let me guide through the only positive one, which someone left, and I was Super well,...I'm very Happy..
Useless in Italy
welbo on 6/17/2017
Won't authenticate on the global wifi hotspots and prevents you from using normal authentication methods. Hasn't worked once.
Horrible
Not happy at the moment on 6/16/2017
I will give a zero if I could this thing does not work anywhere you go downloaded everything the way you should follow all the directions and when you need to find a hot spot boom! nothing
Not helpful
frantic1 on 6/15/2017
I was in London. App showed lots of wifi but the only ones I could connect to were at my hotel which I didn't need the app for
No icon appears
Jon A in Oregon on 6/12/2017
Downloaded via text sent by ATT, All indications are its on my phone EXCEPT theres no icon placed on the screen I currently access it using the link in the text
AT&T wi-fi service in Milan Italy area
Tritium HHH on 6/11/2017
I never found a hot spot in Milan or Lake Como area I could connect to using this app. In my opinion it was basically worthless. I recommend looking for another wi-fi solution.
It doesn't work.
JediMaster18 on 6/9/2017
It doesn't work.
Provides no value, and prevents connection to Marriott wifi
!!!!!!!,!!!!!! on 6/8/2017
Never once do I recall having leveraged this app for a wifi hotspot location - and now that at&t provides the wifi for Mariott it prevented me from connecting to the captive portal until I uninstalled.
Zero stars
Sad former scrabble player on 6/7/2017
Despite all the bad reviews, i thought i would give it a go and hopefully have success. Um, not at all. I was in Switzerland - not the desert or at sea - and was unable to use any hot spots. I would open the app and all these pins showed up but with no map!! How on earth can i access a hotspot if i don't know where i am or where any of the hotspots were? Also, i received not a single text until i got back to my apartment where i was hooked up to wifi and then they would all come flooding in. And then, my friend who has verizon was able to get wifi all over the place and had no problem texting or checking email. My phone was completely worthless other than as a camera. Which actually was a good thing since i forgot to pack it. Don't download this - a total waste of space.
Doesn't work!
RuckerRod on 6/4/2017
What a waste of iPhone space. Went to France, Venice and Greece and it was useless. (Yes, I followed the instructions properly and even got the AT&T 10 day pass). Wifi in settings does a much better job.
Doesn't work w my iPhone 7 and iOS 10 + at all. Useless.
Roehrs on 5/31/2017
Got this app as part of my AT&T international data plan. Not only would it never connect to any hotspot (even after I tried numerous fixes), it actually prevented me from logging onto my hotel's wifi (until I deleted the app).
Never Works
Kimbo nice on 5/24/2017
This app is completely useless in Japan. Been 9 times over last few years and have travelled all over the country. It never works anywhere. It's absolutely terrible.
Completely Useless in Belgium and France
Stuart Feichtinger on 5/22/2017
This app is completely useless despite paying for the AT&T Passport and being in supposedly qualifying countries (Belgium and France). It doesn't allow you to connect to wireless networks that are listed as global wifi hotspots. It accomplishes both generally getting in the way while being entirely useless at the same time. And yes, I set it up as per the directions with installing wifi profiles etc (multiple times).
Useless in South Korea
Stacey L. on 4/29/2017
We purchased the international plan for our trip to South Korea and didn't even use the service (roaming/data plan) once. The app was useless as there's no wifi hotspots in S. Korea. Save your money and just rent a local wifi hotspot at the airport for unlimited data for a fraction of ATTs plan.
Maybe Time Warner
Stateguy on 4/29/2017
Maybe when Time Warner takes over ATT they can make this work. My HBO Go and TCM apps work just fine. Get a clue ATT.
Useless
ChrisReedDFW on 4/26/2017
I haven't been able to find a reason that I need this app for anything. It appears to add no value or functionality. It's crazy how bad ATT's apps are for a phone company.
Worthless in Asia
flyingTbone on 4/26/2017
Tried this app all over while traveling in Asia. Didn't connect a single time including in big cities like Seoul and Tokyo.
Useless
pillok on 4/26/2017
I've tried using this dozens of times in numerous international cities. Only ONE time have I ever been able to connect to a hot spot. This app is basically ATT's admission that their international roaming service is a rip-off.
Japan? You gotta be kidding - useless
steamboat911 on 4/23/2017
Zero stars, AT&T. Lots of wifi shows up as AT&T but you always need a password or it doesn't work. You should just plan on going from Starbucks to hotel or hostel. They are reliable. 200Mb of roaming? It's nothing. 'Should be 4Gb. In order to get thru 2-week trip - it's virtually useless. We've done (free?) texting. Mostly the app + Passport is US$80 (2 phones) worth of aggravation. It's obvious nobody from AT&T has actually used this app in the field. We should all get refunds and somebody from AT&T should be put in time-out.
Absolutely useless!
Cgduto on 4/23/2017
Would give Zero stars if I could. Recent international trip to countries on the supported list and not a single wifi to connect to. Complete waste and rather unethical for att to be promoting this.
Totally useless
Sjostan64 on 4/22/2017
Tried to use in London and Budapest over an 11 day period and it worked once.
Completely useless
ipecan on 4/19/2017
I downloaded this app on my iPhone prior to a trip abroad. The app is completely useless -- all it does is identify wifi hotspots, which your phone can do even without the app. The app doesn't add any functionality. And do not be misled by the name of the app -- it's not like there are hotspots created by AT & T at these international locations. These are simply public wifi hotspots. And some of these hotspots require login information from subscribers.
Batting Zero out of 100
Nonesuch2434 on 4/15/2017
Traveled Japan for a week. Map shows hundreds of wi-fi hotspots supposedly free using the AT&T Global WiFi app. Only problem is that these hotspots do not work, and many are password protected even though the app claims that you simply hop on. After trying at least 100 spots, you know in these little towns such as TOKYO and OSAKA, it never worked a single time. Total false advertising, they shouldn't text you the miniature you land, getting your hopes up for an app that fails 100% of the time! What a joke.
Simply does not work
Does not work. Dont waste time on 4/14/2017
After struggling for 3 weeks and wasting 20+ hours on this App, I was told to just abandon it and call as usual at a whopping 50 cents per min during my entire month long international stay. The service was so bad - hard to describe. The call center people kept saying the App does not work with international plans. The AT&T rep kept saying it does.
Couldn't Register
L139 on 4/13/2017
It asked me to send a text to set it up. I tried sending it twice but they said they never got it...
Worthless
AmyJ111 on 4/11/2017
Horrible app. I was skeptical about downloading this app due to the other negative reviews but AT&T suggested I do so after I signed up for their $10/day international pass. My first day in Rome I couldn't get my maps or travel apps to work at all. So frustrating!! After I removed this app and restarted my iPhone everything worked great.
Worked for me
R Broom on 4/10/2017
Have to set it up and use it correctly, but then it works fine. It needs to be able to connect automatically (app settings). If you want to use a captive portal you may have to turn that feature off temporarily, because the app will try to authenticate for you (and it doesn't understand third-party portals). I can't get by without a cell data plan but this helps.
Worthless
NathanNookie on 4/9/2017
Trying to find local ATT Wi-Fi hotspots in the US, and AT&T's website Wi-Fi hotspot finder doesn't work so tried this app on the advice of the AT&T representative I chatted online with. He assured me that this app would work domestically in the US without any special plan, but I download it and find out right away that I need an international plan. ATT's chat service is pathetic as is this app.
Pretty good
mikeywynne on 4/8/2017
Original review, Aug 2016: The app is far from perfect but it got me connected to wifi quite often while traveling in France, not as often as I would have liked but enough to justify installing and using the app. It worked reasonably well in Paris, but was less useful elsewhere in France. There were many occasions however where it claimed there was AT&T wifi available but then it would never connect or it would bounce to a page asking for money to connect. Edit April 2017: I used the app on another trip (Iceland and Scotland), it didn't connect me to a single wifi during that trip in either country. The app now seems to be useless.
Horrible Waste
Sleepless in Southern Spain on 4/8/2017
How can att be so insensitive to the needs of its customers who travel abroad. This app has no value as it connects you to absolutely nothing. Along with the hyper-expensive monthly international plan which exhausts after only a few days use, the app actually makes life harder. When will att create a data plan and access that actually serves and connects its patrons to wifi in other countries?
Try again?
Been there, done that...again? on 4/7/2017
I used this app previously, and like others I could never connect to any ATT hotspot, just the usual wifi. Going to Australia, but I expect there will be plenty of wifi since I will be in cities. Since I just downloaded it again, I read the reviews for the first time. For what it's worth, it sucked previously, will let you know how it worked this time, NOT most likely. And what's with the Direct TV promotion? Can't we ever just get support without an effort to sell us something?
Just doesn't work!!!
Biz PJ on 4/6/2017
Never worked for me, this version is no different. The app connects to some WiFi hotspots, but never authenticates - be that in HK, Tokyo, U.K. Or France - all I end up with is no data service at all.
Don't waste your money.
Gricel1961 on 4/6/2017
In 11 days and numerous countries from Greece to Croatia to Italy, this worked...once. It's worthless.
Close to useless in Japan
hugoboom on 4/1/2017
Easy enough app to use as long as you don't want results. Could not connect to 99% of wifi hotspots identified by the app as available as part of AT&T Global Wifi. Had the appropriate international plan. Got the text from AT&T about downloading the app. But the app would not automatically log in to the hotspots. All the hotspots asked for normal login info none of which the app provided. Just horrible. Don't bother.
Another candidate for worst app ever
DisappointedinCarmel on 4/1/2017
Not once, in more than 15 trips to Europe, the Middle East, and Asia, has the app successfully directed me to an ATT hot spot not allowed me to log on. These criminals ought to be exposed. The EU, demanding an end to roaming charges, has it right - the corrupt American system (led by Republican hacks and Democrat sell-outs is despicable.)
It deserves negative stars.
Chode44 on 3/29/2017
Just like their customer service, this app is useless. Didn't connect to a single hotspot while in London and Madrid. Save your $40.00.
Does not work in Paris
Doug in AZ on 3/28/2017
Tried all over Paris. No locations found. Complete waste. Don't bother with this app.
Useless
Wine Specialist on 3/21/2017
Could not get this to work, I purchased Passport for the month when I travelled to Canada from the US and it didn't work at all. Deleted!
Useless for Madrid
Amymynamy on 3/20/2017
I could rarely, if ever, find any Wifi hotspots in the center-city of Madrid. Nothing near El Prado, La Plaza Mayor nor the Bernabéu Stadium. Absolutely would not recommend.
Awful!
Jerry A W on 3/12/2017
Do not install! It messes up phone settings and kills access to celular data!
Another travel adventure, another "I wonder if this will work"
flip phillips on 3/12/2017
Last year, I spent a bit of time out of the country. Since I have an unlocked phone, I used the $40 Passport to 'bootstrap' my visits, then used local service (amazingly fast and reliable) LTE. (Quick side note, how is it that European LTE is so amazingly fast and ridiculously cheap compared to the US? Oh, 'regulations' in the US, riiight, got it). It was an expensive $/Byte but it was my only option other than the per-use charges. Last time, I was able to configure my iPad to use the hotspots as well (it installs a profile, apparently) but this trip, it looks like that's a big no. When I try to connect via my iPad (without cell service) it tells me i need to turn off my WiFi to complete the transaction... I doubt that the profile will migrate from my phone to the 'pad, and, since I have a wifi-only iPad, I'm SOL. On one hand, I'm very pleased they offer a $10/day pass now. On the other, I'm still a bit annoyed by the relative pricing. If I decide to actually -use- my AT&T service while I'm there, I'll run up $150 in 'day passes' and use data against my plan. If I buy a SIM when I land, I'll spend maybe $10 on AT&T and $20 on the SIM that will give me more than enough high-speed data for the 2 weeks. So, one star 'down' for charging me a relatively high price to use what I already pay for in the US, one star down for making my iPad unusable, one star 'up' for making a little bit of progress on the insane charges.
Completely used junk
Phrenetic2k on 3/12/2017
Wife and I bought this for use in Ireland... we are on day 5 already deleted the app off my there are no free wifi spots just local vendors with free wifi. This is trash. Waste of $60
Waste of time
nutrition undergrad on 3/8/2017
Went to India with this app and expected it to pick up maybe one or two wifi hotspots but nothing. Relied instead on hotel, free city, and Starbucks wifi hotspots. ATT should scrap this app and just lower the cost of their overpriced data plans.
Horrid
Mike Rabe on 3/7/2017
I thought this would be great. I was in Johannesburg, South Africa. The only wifi that I was able to access was already available to me for free. The app did not give me access to any special wifi networks. Also in order for it to locate the wifi around you have to have location services on. They use data! I think this is just a ruse to get you to over use data and have to pay fees when you get back home.
CLASS ACTION on its way! DON’T download.
Jokarr on 2/25/2017
This app and the associated fees are a scam. Agreed with others that AT&T must pull the app and immediately refund its users.
Useless APP
Nbug565$$ on 2/25/2017
Don't waste your time with this. It's useless.
Conflict with wifi security
Ste808state on 2/25/2017
I had to delete the app as when I would use wifi it would override the security agreement of wifi network. Thus not allowing you access to wifi. Terms and conditions windows would not pop up and I got no wifi. Don't waste your time
AT&T owes me $40
SpanawayWashington on 2/20/2017
They should pull this app and refund everyone who wasted their money buying it. Thought I'd save some money based on their "you're currently paying $2/text message" but after all was said and done I only connected to local data and free wifi after uninstalling this POS.
100% Useless -- Zero Stars
iPhone52+ on 2/17/2017
App doesn't connect phone with an ISP. It lets you know there are connections nearby, but useless because you don't have a password to connect to those sites.
Fact Sheet
  • Publisher: AT&T Services, Inc.
  • Category: Travel
  • Released: Nov 15, 2012
  • Current Version Released: Jan 27, 2017
  • Version: 5.2.33
  • Size: 10.7 MB
  • Compatibility: Requires iOS 8.0 or later.
  • Recommended Age: 4+
  • Game Center Certified: No
  • Supported Devices: iPad2Wifi-iPad2Wifi, iPad23G-iPad23G, iPhone4S-iPhone4S, iPadThirdGen-iPadThirdGen, iPadThirdGen4G-iPadThirdGen4G, iPhone5-iPhone5, iPodTouchFifthGen-iPodTouchFifthGen, iPadFourthGen-iPadFourthGen, iPadFourthGen4G-iPadFourthGen4G, iPadMini-iPadMini, iPadMini4G-iPadMini4G, iPhone5c-iPhone5c, iPhone5s-iPhone5s, iPadAir-iPadAir, iPadAirCellular-iPadAirCellular, iPadMiniRetina-iPadMiniRetina, iPadMiniRetinaCellular-iPadMiniRetinaCellular, iPhone6-iPhone6, iPhone6Plus-iPhone6Plus, iPadAir2-iPadAir2, iPadAir2Cellular-iPadAir2Cellular, iPadMini3-iPadMini3, iPadMini3Cellular-iPadMini3Cellular, iPodTouchSixthGen-iPodTouchSixthGen, iPhone6s-iPhone6s, iPhone6sPlus-iPhone6sPlus, iPadMini4-iPadMini4, iPadMini4Cellular-iPadMini4Cellular, iPadPro-iPadPro, iPadProCellular-iPadProCellular, iPadPro97-iPadPro97, iPadPro97Cellular-iPadPro97Cellular, iPhoneSE-iPhoneSE, iPhone7-iPhone7, iPhone7Plus-iPhone7Plus, iPad611-iPad611, iPad612-iPad612, iPad71-iPad71, iPad72-iPad72, iPad73-iPad73, iPad74-iPad74,
  • Supported Languages: English;