Turo - Rent Better Cars

Turo Inc.

Travel Lifestyle
This version of the app is not recommended   
Current Version (33)
All time (4275)
App last updated Sep 18, 2017
Screenshots
New in version 17.39

You can now use Siri to send messages on Turo.

Description

Turo is a car rental marketplace where travelers can rent any car they want, wherever they want it, from a community of local car owners throughout the US, Canada & UK.

Across the country or across town, travelers choose from a unique selection of nearby cars, while car owners earn extra money and help fuel the adventures of travelers they meet along the way. Whether it’s an F-150 truck to help out on moving day, a Tesla for a luxurious weekend away, or a classic VW bus for a picture-perfect road trip, travelers rent the car, and own the adventure.

Hitting the road?
  •  Choose from a totally unique selection and find the perfect car for your trip
  •  Rent directly from local car owners, as much as 30% less than traditional rental agencies
  •  Get your rental delivered, and book trips on the go with a quick tap

Car collecting dust?
  •  Rent it out and turn your depreciating asset into an earning engine
  •  Rest assured with $1 million (CA$2 million for Canadian vehicles) in liability insurance backing each trip
  •  Welcome travelers to your city and help inspire their adventures

Note: Continued use of GPS running in the background can dramatically decrease battery life.

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Reviews
Choose Country
Awesome
Natural96 on 9/25/2017
Great fun business love it!
Stay away from this service!!!
SarahEhrlich on 9/25/2017
I ordered a car for a week. I booked it for 2pm. I continued to call, text and I write messages through the app and they never got back to me. I was never able to find the car. I then got an email saying it cancelled at 3pm. I called Turo and they had me on hold for an hour and 10 minutes. They said they would call the owner and get back to me. They never got back to me. I have a record of everything so they will eventually have to refund my $936.37. Very shady business. If I were you I would stay far away from this company unless you want to get ripped off.
Best way to rent a car.
Disappointed305 on 9/25/2017
Turo is a great way to rent a vehicle. The world is constantly changing as we all know. The traditional way of traveling has evolved. I would compare Turo with companies like Uber, and Airbnb for being inovators in this evolution. Renting a car, much like getting a room or a taxi, is an essential part of travel, and Turo makes the process easy and headache free. Because of Turo I will probably never set foot in another car rental agency and have to deal with all of the hassles that used to come with renting a car. Now I can pick my car online, choose the mileage I need, have it pick me up, and return it when I need to. I couldn't be happier with my experience with Turo and I will always be a customer.
Well thought out, nice product.
Joseph0321 on 9/25/2017
Rented a high end SUV for the weekend. Made a few mistakes which communicating with the host quickly fixed. App performed well, made finding the right vehicle near me a breeze.
Love the app
Impressed77 on 9/25/2017
This is a great app. I only have one concern. There were some things about the app that we are not easily figure it out for first-time users. But I eventually figured it out and really appreciated it.
Service is pretty much scam. They charge $120 for cancellation (0% goes to owner btw)
Shkyfdchjnbffgfdyhh on 9/25/2017
On my first booking using Turo, I cancelled my reservation by mistake five minutes after booking it, and needed to revert. This service charged me $120 cancel fee for a reservation I made few minutes ago. When I called about this they offered no help what do ever. The owner and I ended up communicating directly and making arrangements on our own, no thanks to Turo. I also found out that none of the cancellation fee goes to the owner of the vehicle - what a scam.
Great company! Excellent experience
zybot on 9/24/2017
This is a reliable company and it is so much more convenient then a regular rental company. It offers more flexibility when it comes to picking up or dropping off the car. Just make sure the owner who you want to book a car with has good reviews and good ratings :)
Say Goodbye to Enterprise
Lonsomkker on 9/24/2017
App works great and the community is large enough that I've rented cars all over.
This app is trash
Torrey Tatum on 9/24/2017
They wouldn't let me extend the car the owner told me to keep the car and wait until he figured it out it took him two hours to figure it out he told me to bring the car back then they charge me $125 for bringing the car back two hours late let me remind you the car only cost $36 a day you do the math 👎🏽trash 🚮
Super convenient service
Artsy Desert Fox on 9/24/2017
Super convenient service
Fine so far.
Ghsjsnskznsbz on 9/24/2017
Does what it says.
1st Time User
B. Westrup on 9/24/2017
I was hesitant at first since I've never used it but I Must say it was a Great Experience, less expensive then rental car companies, more flexibility and the process was so smooth. Definitely recommending it to my Family and Friends!!
Terrible company. Very unhappy.
It needs work !! on 9/24/2017
Cancelled my account without any reason. Won't give me explanation. That's just a terrible business practice. How will they make money by acting like jerks to people trying to use their platform. Waste of time.
Great App - Will Eventually replace Car Rental Companies
#%[] on 9/24/2017
Great App, software itself still has some kinks, but it's a great idea and will replace car rental companies in the next 3 years.
Never get request approved
kampf5 on 9/24/2017
Try multiple times however all the requests are expired the owners and listings looks so sweet but I don't feel any sweet
Great application
Saud-١ on 9/24/2017
This application is a brilliant idea
Bad experience
Xsteevox on 9/23/2017
Would not use this service or app again. Used a single time and the owner was a no show. Was really depending on the car. Customer service was a bust.
Turo ride sharing
mv889 on 9/23/2017
Turo is the best alternative to a rental car company and in my experience much better. I have rented a few car from turo and all of them were amazing. The kind owners were always pleasant to deal with. If you have not tried turo please do because you might never go back to car rental places ever again!
Better then expected.
Silver Rabbit on 9/23/2017
Great app functionality. customer service is prompt and responsive. Payment immediate.
Horrible
Dj Chris Ryan on 9/23/2017
Don't bother
Horrible
DC A town on 9/22/2017
Horrible company that allows liars and cons rent out their vehicles. I rented a car in Las Vegas from a crook named Tigran. Tigran falsely accused me of damaging the rental. When I looked at the photos Tigran submitted they were for a person vehicle, BMW not a Toyota Prius - the Prius is what I rented. When I told turo about the con they responded with a courteous we've returned the 500 dollar hold on your account and did not find me, the renter at fault. You will not be protected or safe with a company like this. Turo will never have my business and I'm thankful for social media that allows their bad business practices to be on blast.
Great app
Luigy4life on 9/22/2017
It gives you all kind of options and you don't have to deal with paperwork, deposit ect. Easy and quick rental.
0 stars
Shayne lawson on 9/22/2017
USE ANOTHER APP! After calling over the phone to set up a rental with the customer service, it ended horribly. 1st: they said I would be reimbursed for the Uber trip I had to take to the car that changed their mind last minute leaving me stranded in the middle of nowhere. I asked the customer service rep to make sure the mileage was exactly the same, I originally booked an unlimited miles trip, he agreed the replacement car was unlimited miles(he lied). (Never got the check even though I had to cough another 45$ for another car rental!) 2nd: the replacement car rental sucked and was beat up and smelly, then they smacked me with a 217$ over mileage bill! Don't recommend them STEER CLEAR!!!!!!! BE WARNED!
Scam
ErikBird on 9/22/2017
Warning this app scammed me! I used this app multiple times throughout this year. I made a reservation (my final one) and within 20 seconds the trip got accepted, they took my money, and then they banned my account. I had to call and email Turo 5 times before they finally agreed to send my money back let alone tell me any details. I felt like I was on the phone with a telemarketer. It's actually so inconvenient to use it's unbelievable. People cancel the day of your rental after flying thousands of miles to a select city. Then your forced to make last minute arrangements/rentals. Stick to the old fashioned (real) car renting companies.
Nchong
Las Vegas Rocks on 9/21/2017
very easy to use, great way to make money
Amazing trend
Afsharatefi on 9/21/2017
I love this app. It's easy and you can drive any car and fare pricing
Brilliant Concept
StSchmitty04 on 9/21/2017
Awesome company that makes renting a basic or high end car super easy. I have 3 cars on their platform and they stay rented. I meet my clients at the airport terminal and two minutes they are on their way to enjoy their trip instead of standing in long rental car lines. Brilliant brilliant company.
Great app
Professor Iroh on 9/21/2017
Easy to use.
Great App
maldoc28 on 9/21/2017
I used and have the greatest convenient experience ever renting car I will definitely recommend this app to any friend or family member
Best way to rent a car
Sandcw13 on 9/20/2017
App makes renting a car cheaper and easier
Flexible
Shashank vallapureddy on 9/20/2017
Good deals, more flexible. I definitely recommend turo.
The Worst!
Ohmygreichus on 9/20/2017
Let me start by saying, even if you can make a reservation, there is a good chance it'll get cancelled last minute. By last minute, I mean like an hour before your pick up time. Another huge problem is the last of ability to communicate with the owner. I was trying to rent for a week and wanted to see if the owner was willing to work something out, like maybe a touch higher of a price to compensate for unlimited miles. They will NOT let you talk to the owner until you make the reservation and submit your payment. For the sake of really trying to give this a shot and not use a large rental car company I did this -3 TIMES. Every time the owner wasn't willing to work with me, except to basically add the mileage into the cost. When you look at any car rental company, all of them are unlimited miles, so why would I subject myself to this. It was already more expensive, then to add the headache of miles. Made no sense what so ever. If you want the chance they can pull the rug from under you at the last moment, then charge you per mile, and have to put money up front just to talk to people -this is your company. Never again will I do this. I literally had over a $1000 held on my credit card as I was attempting to one at a time reserve cars and communicate with owners. To be clear I wasn't asking anything crazy, most cars offered like 1000 miles included for the week i needed. I was asking for like 500 more and was willing to pay, even offered to pay the owner an extra $150 cash when I picked up the car to compensate for those 500 miles, which I thought was very generous. Stay away- waste of money and unreliable.
Disrupting "Big Car Rental Company" paradigm
Barack,show your transcripts! on 9/20/2017
Love TURO, the app had some small bugs and not as full featured as the webpage but the whole concept is great!
Awesome
Hoshuay143 on 9/20/2017
The app was easy to navigate and learn. This platform is awesome. Even customer support was informative and kind. I highly recommend giving these guys a chance.
Save your money
Djdidnedjj on 9/19/2017
Worst costumer service I've ever experienced. Save the grief and just use enterprise
Great Service! My new Priceline!
Get'n me fitted on 9/19/2017
Try it, you'll like it!
Easy , fast and lot of savings .
Mavrj on 9/19/2017
Very easy to use . No hassle . I had lot of savings on my initial bookings .
So far so good
Kicsisteve on 9/19/2017
New to Turo, with only one trip behinde me, but so far so good. Turo is easy to search, and use.
Scam!!
Brokennotbeat on 9/19/2017
This company has scammed more people out of there money than you can imagine! Look it up for yourself. Go to consumer reviews website, they are not part of bbb and have 100's of negative reviews on the web. They take all your personal info then freeze your account for no reason then ask for pictures of your credit card and drivers license then don't respond once receiving. Some users have had charges without authorization! I rented 1 car luckily and the owner was great. But then all of a sudden account froze for no reason. You have been warned.
Very well designed app!
mister_e46 on 9/19/2017
I felt that the app had all the functionality I needed to look for, book, and manage my rental.
Great Service
Timmy1978 on 9/18/2017
I just used Turo to rent an Mercedes AMG gts. This service was very convenient. The pricing is great. I looked at several options and this was by far the best pricing for the level of car you get. Allow yourself as much time as possible as the sign up process takes time if renting a premium vehicle. Also allow for the possibility of not getting your first choice. Don't wait until the last minute or your going to be stressing out.
Scam
Andrew-hit16 on 9/18/2017
This service works until you return the car! That's when you realize that they charge you all sorts of fees and accuse you of damages to the car that was there to begin with. No matter how much I told them that I didn't do the damages they caused me of they kept saying that "well, the owner says it wasn't there before so we take their side" If Turo want to keep checks and balances fair and square and act like the big players such as enterprise, they should have a check list of items that they will be verifying BFORE you receive the car. I was surprised with hundreds of dollars of false charges and they billed me for all that.
This app literally saved me $500
Coreysnyder on 9/18/2017
When rental cars were going to cost over $1000, this app got me a car for $450.
Great app
Palm trees 127 on 9/18/2017
This is a great way for individuals to earn a money with personal car that in other ways wouldn't make money but just cost and find it easier to rent then enterprise and much cheaper. Another benefit is getting car that are more loaded than cheap cars you get at most rental places
Great app
Kobi B on 9/18/2017
Convenient. Great customer service and ease of use app.
The App for 21st Century Rentals
SPECWAROFFICER on 9/17/2017
Turo is the best, hands down. Check it out!
Great app and service
Hashem Khadra on 9/17/2017
Million Times better than zip car regret not trying them earlier
Terrible customer service, no regard for customer experience
Hollaz2alex on 9/17/2017
Turo looks like a decent app on the surface and a nice concept. But it is terribly regulated and managed! I specifically chose a vehicle well in advance for a trip with high mileage. Got a confirmation and 2 weeks later when I land to my destination and am heading to get my rental, I call the owner and he informs me that he has been trying to quit Turo for weeks and refuses to rent his car to me. No problem I thought, it's 2017 and their customer service should be able to find me a new car. WRONG! They give me their best "I'm sorry" and tell me to find another car on the app. Problem is, I need the car in a few hours which means my selection is thin and none of the vehicles have the mileage I need. Here's the best part too, all the vehicles rates are also super high because I need it today. You would think that after all of this Turo would just Comp the difference because they are at fault for not providing me with a car I reserved weeks in advance....I called customer service again, they again read off their Script and gave me their best "in sorry" as well as a $50 credit....which is fine and dandy, but now I have to pay an additional $120 on a new rental, and that's after the credit from my previous cancelled rental and their minuscule "mea culpa" $50 credit. It gets better, of course the owner charged you extra per mile if you go over their mileage allowance (do you now see the significance of me carefully planning weeks in advance to select a car with a high mileage allowance?). So now that's an additional $100 I'll never see again. This is a nice concept that unfortunately has customer service tactics from the 90's. Heavily scripted so they appear nice, but they WILL NOT HELP YOU even if THEY screwed up. Lesson learned: it might be easier to stick with budget or avis, the cost might be higher, but at least they can admit a fault and take care of their customers.
Sweet app.
Naynaynaynaynanananana on 9/16/2017
Makes renting a car so easy I recommend to anyone!
Great app
nessa00521 on 9/16/2017
I've been renting my car out on Turo within the last month, app is easy to use, communicating with the clients makes it easy to make things more flexible and convenient for them, no issues with payment and my clients are happy.
Fact Sheet
  • Publisher: Turo Inc.
  • Category: Travel
  • Released: Aug 31, 2012
  • Current Version Released: Sep 18, 2017
  • Version: 17.39
  • Size: 141 MB
  • Compatibility: Requires iOS 10.0 or later.
  • Recommended Age: 4+
  • Game Center Certified: No
  • Supported Devices: iPhone5-iPhone5, iPadFourthGen-iPadFourthGen, iPadFourthGen4G-iPadFourthGen4G, iPhone5c-iPhone5c, iPhone5s-iPhone5s, iPadAir-iPadAir, iPadAirCellular-iPadAirCellular, iPadMiniRetina-iPadMiniRetina, iPadMiniRetinaCellular-iPadMiniRetinaCellular, iPhone6-iPhone6, iPhone6Plus-iPhone6Plus, iPadAir2-iPadAir2, iPadAir2Cellular-iPadAir2Cellular, iPadMini3-iPadMini3, iPadMini3Cellular-iPadMini3Cellular, iPodTouchSixthGen-iPodTouchSixthGen, iPhone6s-iPhone6s, iPhone6sPlus-iPhone6sPlus, iPadMini4-iPadMini4, iPadMini4Cellular-iPadMini4Cellular, iPadPro-iPadPro, iPadProCellular-iPadProCellular, iPadPro97-iPadPro97, iPadPro97Cellular-iPadPro97Cellular, iPhoneSE-iPhoneSE, iPhone7-iPhone7, iPhone7Plus-iPhone7Plus, iPad611-iPad611, iPad612-iPad612, iPad71-iPad71, iPad72-iPad72, iPad73-iPad73, iPad74-iPad74,
  • Supported Languages: English; French;