Turo - Rent Better Cars, Courtesy of Local Owners

Turo Inc.

Travel

Lifestyle

(3502)
This app was last updated on: Jun 22, 2017
TapNova doesn't recommend this version of the app.   
New in version 17.26

Updates and fixes to make booking trips and managing listings on Turo easier.

Description

Turo is a car rental marketplace where travelers can rent any car they want, wherever they want it, from a community of local car owners throughout the US, Canada & UK.

Across the country or across town, travelers choose from a unique selection of nearby cars, while car owners earn extra money and help fuel the adventures of travelers they meet along the way. Whether it’s an F-150 truck to help out on moving day, a Tesla for a luxurious weekend away, or a classic VW bus for a picture-perfect road trip, travelers rent the car, and own the adventure.

Hitting the road?
  •  Choose from a totally unique selection and find the perfect car for your trip
  •  Rent directly from local car owners, as much as 30% less than traditional rental agencies
  •  Get your rental delivered, and book trips on the go with a quick tap

Car collecting dust?
  •  Rent it out and turn your depreciating asset into an earning engine
  •  Rest assured with $1 million (CA$2 million for Canadian vehicles) in liability insurance backing each trip
  •  Welcome travelers to your city and help inspire their adventures

Note: Continued use of GPS running in the background can dramatically decrease battery life.

Reviews
Have to sign in every time
jwilsonwsu on 6/22/2017
I literally have to enter my password every time I open the app. Because I take security seriously I don't have a memorized password. Turo could make it easy and add the password extension like thousands of other apps but that's too much I guess? So basically I've stopped using the app, thus hurting my response time. Why have I been a customer for 5 years? I'm an idiot
Fast, easy, convenient.
Maine1788 on 6/22/2017
Pick up is nice and smooth as well as drop off process. Definitely will use again. Two thumbs up!!
Great app!
John Merris on 6/22/2017
Great
App
Mrslewis425 on 6/22/2017
Turo is a genius concept and the app works well for me. Used it this past week.👍🏽
Great app
spñchcg on 6/21/2017
I love the idea! It is sooo useful when you live in a big city without car
Simple easy
NoThnxDontCareToShare on 6/21/2017
Simple and easy love the concept. Love the company not sure about the app yet tho.
Terrible
ELMTREE1 on 6/21/2017
Terrible company with bad customer service! I rented a Range Rover when I got the car it had a paper dealer licenses plate. I tried to look past that but when I drove the car the brakes did not work. When I contacted customer service they were no help and acted like brakes not working was my fault!! I will never use this app again!!
Love it
Retro fish on 6/21/2017
This is how rentals should be. Everything except for the garbage you have to deal with at places like Enterprise and Hertz.
After update last version lost login
Priperezsp on 6/21/2017
Every time when you send a new update version of the software I lost my login and even notifications as well.
Love renting the exact car I want.
D c d I l e on 6/21/2017
Brilliant idea, I love this app. Just rented my first car with it.
Awesome experience
apkhurana on 6/21/2017
Awesome experience
Customer support
PierreBaq on 6/20/2017
Customer support is horrible, no love agents to assist you. Just an endless circle of automated run around.
Great app!
Benjamin Stone on 6/20/2017
Very happy after first experience using app to rent car.
Really easy and nice car rentals
FutureDevil on 6/20/2017
The whole process is really easy and convenient. Even when you are on a time crunch this is great.
Customer Service is missing
n0thanksyo on 6/20/2017
Their customer service is APPALLING. They charged me a cancellation fee when I had to cancel because the owner couldn't be bothered to check his messages at time of pick up. When I wrote in to challenge this, they replied multiple times in a sanctimonious and sarcastic manner. Don't bother contacting their customer service if you need help- they hire scum of the earth, probably to keep their overhead low.
Great way to make money and meet nice people!
Ggggtttttttt on 6/20/2017
Good app to make extra money, and meet great people. Turo will guide you all the way! Easy to use app.
Super Cool and Convenient
since1981 on 6/19/2017
Would definitely use again! Super easy!
The Most Unethical Company Ever
OzoneandTurbo83 on 6/19/2017
I wish there was negative stars to give. I listed my car on the Turo application. When the vehicle was returned, there was a lot of damage done by the renter. I immediately filed a claim, had taken photos & video when the car was rented and photos when it was returned. After all of this evidence, my claim was still denied. I was told several excuses, from that they don't have the money to pay for everyone's claim to they lost the claim or couldn't open the attachments. DO NOT USE THIS SERVICE.
Great app!
DC Greg on 6/19/2017
Highly recommended 👍🏽
1st timer!
Vwjoseph on 6/19/2017
Reservations and rental experience were both easy and seamless because of the app and the owner! Paid less than I normally do and for a much nicer car!
Bad experience: inconsistent, informa, bad experience
Alex.Bilbitxin on 6/19/2017
Bad costumer service: - inconsistent, impersonal and does not resolve anything. - read well the all the policy's: also the hidden information. The app does not protect the customer or public safety: a policy that allows and supports a service that may incur in public safety. - It is not cheap: today you can find similar prices in other car rental companies much better structured, more experienced and with better cars and service. - Turo is too informal, not worth it for the risks you have to assume. - I am very disappointed: 50% of my services were irregular and unsatisfactory. Think twice!
Very good
Seriously sticker on 6/19/2017
Work superbly, seems like they fleshed out and test these features to make rent super easy. I prefer this over car2go any day .
If you travel this is a must have
DUSTGAME on 6/19/2017
So much more convenient than all of these mainstream car rental places. Way less hassle
Best app ever!!
The ultimate traveler on 6/19/2017
Just try it. Amazing service and array of cars to choose from. Great insurance too. Thanks Turo!
Convenient , no complaints
COOKS2020 on 6/19/2017
So far so good , very nice cars at reasonable prices . Use this link for 25$ off your first rental !
Great
Eric942501 on 6/19/2017
Awesome
Turo is great!
Mavmavamav on 6/19/2017
I've used the app twice so far. It's terrific! I'm hoping I won't ever have to use the standard car rental methods again. You can pretty much choose your price and your car! They've picked me up right outside baggage claim both times I've rented! No shuttles! Hassle free! No lines! It's really fantastic! I highly recommend TURO!!
Signing in issues.
Dolapo78 on 6/19/2017
Every time I open the app I have to sign in again. Please fix!
Your parked car can make you money!
Xpert zombie killer on 6/18/2017
This is an excellent app to make money with your parked car when you find the perfect rates balance. Easy to use, user friendly and great interface. I have used the app for a week now and made almost $400 so far.
Awesome but not perfect
Rahfee Zahkee on 6/18/2017
Way cheaper and more convenient in certain ways than traditional car rental. Although they tried charging me $70 to change the pick up time by one hour which seems way unreasonable so be careful when you're booking.
Good
abmfinest on 6/18/2017
Good
Definitely recommend!
MCZ4747 on 6/18/2017
Would use this app over a rental company any day. A lot cheaper and very convenient with getting the car dropped off and picked up at the the airport terminal.
TM
Shudhebdkaowkc fbdgsoalxb on 6/18/2017
Great app. Was able to rent my car out the first few days I posted .
Keeps signing me out of my account
Thatmatthewperry on 6/18/2017
When I open the app I have to sign myself back in, please fix this.
Better than a typical car rental or Uber!
Senator2010 on 6/17/2017
Very easy to use, better pricing and availability than car rental places, Uber or taxis. Plus, it is helping someone locally, rather than a national chain. Excellent
Better than Getaround
British_Brat on 6/17/2017
I am a car owner on Turo and Getaround and I heavily favor Turo. Great app, people, owners and renters.
Strongly would not recommend
never again turo on 6/17/2017
Really poorly organized and can be pretty problematic as a renter
SO convenient!!
Sheliseann on 6/17/2017
My car was in the shop and I needed to get from glendale to Malibu the next few days very early in the morning. All the rental agencies were closed by the time I got off work. This made it SO easy to find and rent a car for pickup at 9:30pm. Not to mention I got a brand new car for only $30 a day! Pick up and drop off couldn't be easier. I'm a huge fan of this app and will definitely use it again in the future.
First time user
Beamersooner on 6/17/2017
Great experience from start to finish. Rented a sedan in Milwaukee for 4 days and went off without a hitch. Half the price of the big rental companies and even easier to rent. We picked up the car and dropped it back off right outside the baggage claim. I will recommend this to everyone.
Works well
Joahlong on 6/17/2017
Easy and clean app.
Too expensive
Tommyyon1 on 6/17/2017
What's is the point of this app smh 🤦‍♂️🤦‍♂️🤦‍♂️
Car owners beware
George Zakalyugin on 6/16/2017
I started using Turo about a year ago as a car owner.I purchased clean title Kia Optima and placed it on the app. Everything went great I paid 25% off my earnings every trip (that should've covered insurance and their customer service ) the car got into a small accident one time and they paid for the repairs.But it was last year..This year my last renter refused to return the car so I reached out to turo to get help.Turo sent me an email saying that they will try to call the renter and will tell her to return the car..great! Day after this lady sends me a text message that I need go to a Chicago south side pound that they have the car...I called turo -they said oh yeah she called us don't worry we will take care of that.ok..4 days later I am calling turo to find out what's going on and Jeff Woo tells me that I probably need to go to the pound pay for the fee and they will reimburse me..ok..long story short I went to the pound and to the city 4 times spend 4 days and paid $1320 to the city because that lady was driving my car on SUSPENDED DL (thanks to TURO for verification of her DL), I didnt receive the final bill from the lawyers yet..I finally got the car back all trashed and scratched..and guess what it's been 2 weeks and Jeff still didnt reimburse my my money..plus their insurance refused to cover it because the car has something on a carfax that turo doesn't like..Todd Armstrong also said that they paid me last time by mistake.So according to Patrick and Todd claim specialists from Turo: 1. My car was placed on Turo BY MISTAKE 2.My car was covered last year BY MISTAKE 3.Turo employee placed it back to a platform BY MISTAKE 4.Turo was collecting 25% of every trip BY MISTAKE 5.Turo gave this car to a lady who drove on suspended DL BY MISTAKE TOO MANY MISTAKES TURO They are refusing to cover damages and almost refusing to pay for tow expenses and fees.
Alternative to Corporate Car Rental Monopoly
sykemaunders on 6/16/2017
Paid half the price to renting from any corporate company. This is the first review I've ever taken time to write EVER. Highly recommended if you're looking for an affordable, reliable alternative to selling your soul to a corporate company that has no backbone. I'd give this 10 stars if I could. Looking forward to using again in the future.
System is decent, still major flaws
CrisB1973 on 6/16/2017
Pretty standard car renting app, interfaces are good, keeps communication easy etc. However, still a good portion of rentals end up being cancelled some last minute. I've had 7 rentals, 4 of which cancelled with a couple just a few hours before the rental was to start. Turo doesn't do enough vetting on the drivers on the front end and passes it on to the car owners to bear.
Great service that makes renting a car much easier and enjoyable.
Tommy the tooth on 6/16/2017
I enjoyed the rental process, everything went really well. App is pretty good, could use a little work to make it an it more user friendly.
Money
Winemd518 on 6/16/2017
Easy way to make some extra cash when your car is just sitting there.
Terrible customer support. Beware
GeoffBo on 6/16/2017
Waste of time. Couldn't book a car that was available so I called customer support. The women I spoke to barely spoke English, and anyone you talk to just says they can't do anything, that it must be forwarded to another team. Wasted my time, deleted the app
Easy way to make extra dough!
Ysandovalllll91 on 6/15/2017
Love Turo!
I am a real person and this is a great app
ApatheticHeart on 6/15/2017
The App itself is good. It layout was a bit confusing at first but it didn't take long to figure it out. The actual Turo service is AMAZING!!!! I can not believe how easily and affordably I am able to rent incredible cars, some 2017 models, for a fraction of what it would cost to rent some standard economy cookie cutter car from some car renting conglomerate. Do not hesitate to download this app, sign up and try it!!!!
They wait until you rent a car and then say your not qualified
elmo biatch on 6/15/2017
When I selected a car and rented it they asked for insurance and a license copy with my photo. Then they said I could rent from them but not super high end vehicles. I've rented Lambos and other exotics before from other sources but the selection I wanted on Turo I didn't qualify for? I pressed them repeatedly until they said they use a insurance score rating from trans union and that was the issue. I have a house in Louisiana and in Houston. I used the Houston address because that's where the car was. My license has the Louisiana address. That seems like where the issue is but they said basically too bad. They told me to contact trans union and that there was nothing they can do.
Apps from Turo Inc.
Fact Sheet
  • Publisher: Turo Inc.
  • Category: Travel
  • Released: Aug 31, 2012
  • Current Version Released: Jun 22, 2017
  • Version: 17.26
  • Size: 136 MB
  • Compatibility: Requires iOS 9.0 or later.
  • Recommended Age: 4+
  • Game Center Certified: No
  • Supported Devices: iPad2Wifi-iPad2Wifi, iPad23G-iPad23G, iPhone4S-iPhone4S, iPadThirdGen-iPadThirdGen, iPadThirdGen4G-iPadThirdGen4G, iPhone5-iPhone5, iPodTouchFifthGen-iPodTouchFifthGen, iPadFourthGen-iPadFourthGen, iPadFourthGen4G-iPadFourthGen4G, iPadMini-iPadMini, iPadMini4G-iPadMini4G, iPhone5c-iPhone5c, iPhone5s-iPhone5s, iPadAir-iPadAir, iPadAirCellular-iPadAirCellular, iPadMiniRetina-iPadMiniRetina, iPadMiniRetinaCellular-iPadMiniRetinaCellular, iPhone6-iPhone6, iPhone6Plus-iPhone6Plus, iPadAir2-iPadAir2, iPadAir2Cellular-iPadAir2Cellular, iPadMini3-iPadMini3, iPadMini3Cellular-iPadMini3Cellular, iPodTouchSixthGen-iPodTouchSixthGen, iPhone6s-iPhone6s, iPhone6sPlus-iPhone6sPlus, iPadMini4-iPadMini4, iPadMini4Cellular-iPadMini4Cellular, iPadPro-iPadPro, iPadProCellular-iPadProCellular, iPadPro97-iPadPro97, iPadPro97Cellular-iPadPro97Cellular, iPhoneSE-iPhoneSE, iPhone7-iPhone7, iPhone7Plus-iPhone7Plus, iPad611-iPad611, iPad612-iPad612, iPad71-iPad71, iPad72-iPad72, iPad73-iPad73, iPad74-iPad74,
  • Supported Languages: English; French;