This version of the app is not recommended   
Current Version (59)
All time (6231)
App last updated Jan 18, 2018
Screenshots
New in version 18.2

Updates and new features including support for the German language.

Description

Rent the car you want, anywhere you want it, from a community of local hosts in the US, Canada, the UK, and Germany.

Across the country or across town, travelers choose from a unique selection of nearby cars, while car owners earn extra money and help fuel the adventures of travelers they meet along the way. Whether it’s an F-150 truck to help out on moving day, a Tesla for a luxurious weekend away, or a classic VW bus for a picture-perfect road trip, travelers rent the car, and own the adventure.

Hitting the road?
  •  Choose from a totally unique selection and find the perfect car for your trip
  •  Rent directly from local car owners, as much as 30% less than traditional rental agencies
  •  Get your rental delivered, and book trips on the go with a quick tap

Car collecting dust?
  •  Rent it out and turn your depreciating asset into an earning engine
  •  Rest assured with $1 million (CA$2 million for Canadian vehicles) in liability insurance backing each trip
  •  Welcome travelers to your city and help inspire their adventures

Note: Continued use of GPS running in the background can dramatically decrease battery life.

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Reviews
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Dishonest company. Avoid.
suave_finesse on 1/21/2018
Avoid. Or be prepared for all kinds of BS when it comes to customer support.
I rent
Loses2no1 on 1/21/2018
The app is super slow for renters. It doesn’t load picture when I’m trying to view. I can’t view how many miles have been used by the driver. I have to calculate myself. For the amount of percentage you guys are taking away(35%), it should be better. Also, when their is a late fee or a drop off, they take a percentage of that also. It’s total BS. Fix the app at least.
Stop
honesty2018 on 1/21/2018
They approved me to be a driver after submitting my license and information long before my trip then the day before my trip they told me I’m not approved, customer service is no help they barely know about Turo themselves and are rude. Rent with Enterprise car rental and save yourself a headache.
Mostly good
ChuckToYou on 1/21/2018
Some what if? development needed. More check out help and options needed.
If you travel this is a must have
DUSTGAME on 1/20/2018
So much more convenient than all of these mainstream car rental places. Way less hassle. Me and my wife travel a lot and we will only use Turo!!!
Best car rental experience!
Crowamy on 1/20/2018
Easy! Easy! Easy! Affordable, convenient and enjoyable.
Amazing app
Rape status on 1/20/2018
Everything about this app is perfect. Renting cars has never been so easy
Awesome experience
Errolsd on 1/20/2018
1st time user, and I have to say the experience was fantastic so far. As a frequent traveler, and car renter, this is a great alternative for local rental transportation. Specifically for distances to far/expensive to uber/Lyft, but not worth the hassle of typical institutional renting. This app allows easy communication to Turo owner, no fuss, no hard selling of insurance and hidden costs, and depending on Turo owner- you can even negotiate pick up right to your door w/out outrageous pricing. 🙌🏽👍🏽😊
Great way for your custom driving experience
Ciapotti on 1/20/2018
I started turing a week ago and am already picking my third car! Turo is a great way to pick exactly the Car you are interested in. Are You a Mercedes Benz lover? Enjoy a powerful engine? Keen on off-road? Use Turo
Enjoy the ease and diversity
Sushinight on 1/19/2018
I’ve rented affordable car and high end. I’ve rented local and on trips out of town. I have not had a problem or delay with any rental. I’m happy with the app and process.
Warning Vehicle owners !
Antraxz70 on 1/19/2018
I had a very bad experience renting out my vehicle with Turo. Unfortunately on my first rental, The guy damage my front wheel, and he told me he was gonna pay for it witch never did turo denied my claim. Second rental happened the same but worse! And they denied again I had very clear pictures of the happened before and after but they are just bad on customer attention. It was just my Bmw rims but it cost money to repair, so be very careful with them ride they policy complete before let you car on careless renters ! I’m out not worth it at all.
Five stars
CaliLeo2018 on 1/19/2018
Turo has been awesome!! Whether it be convenient after hours or last minute in an unfamiliar city, Turo has given me multiple options and opportunities as I travel across the country & get adventurous!!👍
Cant unsubscribe
Frandaman84 on 1/19/2018
I just downloaded this app in case, and now i find i cant get off there mailing list which isnt a good sign, im deleting it and leaving a one star review.. 👍🏼
Was disconnected for unknown reason and missed job interview
gregg88 on 1/18/2018
So I had intended to rent a car for the day to go to a job interview. I found out that I could not rent one. I contacted support and they told me I was banned from using the app. I asked why. They told me they would not tell me. To sum things up... They screwed me out of a job and could not tell me the reason why they did it. Do not use this app if you have something important to go to. You could be screwed over by them for an unknown reason.
‘Turo’ means THE BEST CAR RENTAL!
slayola on 1/17/2018
As long as Turo is around, I will not be renting from anywhere else but here. Being someone who is under 25 with no car insurance, it’s always a hassle trying to go to the big car rentals and they try to get $200 out of you for being under the age of 25 then another $200 for not having insurance, not including the price just to rent the car. Turo gives you cheap insurance and just a small fee for younger drivers but nothing compared to these big corporations. Just did my first ride and it was the best ever! Made it so easy to extend my rent after needing another 12 hours with it. Trust me, you’ll love this app. What is enterprise? I don’t know, all I know is TURO!!!
Bad customer service
Mvptopmfit on 1/17/2018
Looks like there is no good way to create personal and business account.
Genius
3pAllDay on 1/17/2018
Turo is proof that technology can go into great directions.
This app is amazing.
Alfreditosanchez on 1/17/2018
I jus start using it for renting my car and it works very well. And I already have 2 trips in a few weeks. It’s amazing!
Negative Experience
YUNG CODY on 1/17/2018
I created my account today and after putting in my credit info and valid license the app said my account was "Not Approved" so I contacted their customer service on why & what needs to be done for me to be approved & they stated "We can’t approve you to rent from the Turo marketplace. We suggest that you may want to use one of the more traditional car rental companies. Further communication will not receive a response." No idea why I was denied and they refuse to give a reason why. Very insulting customer service.
.
ed3991 on 1/16/2018
I've posted 4 cars and unfortunately people only rent the cheapest one 😂 but it's all good so far easy way to make some money on the side and I haven't rented a car but the prices are much better than any rental car place so if I ever need one I'll get it through the app
Big UX Chunk missing
Tasha6790 on 1/15/2018
My biggest pain point using the app was figuring out how to get the keys to the car and drop them off was not explained. The app also doesn’t recognize while I’m on a trip, and kept asking if I wanted to check in. If clicking that button is required to use the car, then don’t present it like it is. The chat with the owner should take predominance in the tab bar since that is likely why you keep revisiting the app, not to search for new cars. Your current trip details should be a tab as well, not a hurried segmented button.
Do it- you’ll thank yourself later!!
phelpsphan888 on 1/15/2018
Literally so much better than a traditional rental car company. Read your reviews to get the best host possible and you’ll enjoy your Air B&B-like experience! You get to pick EXACTLY what vehicle you’ll be driving (which is great if you’re considering a vehicle purchase soon too) and your host can text you through the app to make life simple.
Love it
Ashley Dockery on 1/15/2018
I drove a Telsa 🙌🏼
It’s the best!!!
Peanut_715 on 1/14/2018
This is the best way to rent a car at a reasonable price without all the extra fees and deposits!!! I will not be goin back to enterprise and all those other places that charge all the ridiculous fees!!!
Awesome idea!
Ellokko on 1/14/2018
My first time using this app/service. It was phenomenal. Got the pleasure to enjoy a brand new beautiful Tesla model S. Vehicle was fantastic. Owner was great and very helpful. Will def be gong this route vice going traditional with rental companies. No hidden fees or games. Love it!
Great concept but BAD customer service
Bex1900 on 1/14/2018
Turo is pretty convenient for renters however mileage limitations are unfavorable especially living in LA where twenty plus miles is a regular drive from the valley to downtown. So I can only get so far with an average of 100 miles a day. Plus, keep in mind that you’ll have to pay for an Uber or Lyft to get to the car. So on top of the cost for the rental you’re paying twenty additional dollars for a round trip Uber (8 minute drive for me) to get to the car. However my biggest complaint is with customer service. It’s like amateur night and I’m shocked at how little training these reps have. I noticed that most of the bad reviews are related to a lack of customer service so I felt compelled to share my story. I had to verify my account and was told to “take a selfie with my DL because they wanna see that it’s in my possession.” First of all, this wasn’t the set of instructions I expected to receive from a reputable company. On the website it states I have four options to verify but I was only given two. When I asked how else can I verify my account I was given an explanation instead of more options. I asked where can I find this information on the website and again was told why I need to send a a picture of myself holding my DL instead of being directed to the FAQS page. Eventually I found the FAQS page, on my own with no help from customer service, and when I asked if I can verify the payment method instead no reply was given. When I explained why I can’t take a selfie right now and if I could send one in a week after my face clears up from the chemical peel, again no reply was given. It felt like I was talking to a robot and nothing I said was being acknowledged to assist me in moving forward. Lastly, I asked to speak to a supervisor and the conversation ended. My last five texts to text support haven’t received a response and I’m beyond dissatisfied with the poor customer service. Turo, please take these matters seriously and notice the pattern of customers who have consistently received insufficient customer service in the most recent months. As stated before, this is a great concept but if the customers aren’t treated in a professional manner then they will go with your competitors. I enjoy using the app and sharing it with my friends but I can’t stand by a company who has such little regard for the customers who sustain the business.
Tesla car rentals :)
Gregorysps on 1/13/2018
For variety and Tesla’s this is the place to rent a car or rent yours!
Incredible
jwilliamsonii on 1/13/2018
Not renting any other way
So fast and convenient! VIP service at reasonable prices
6ftBlonde78 on 1/12/2018
Renting with Turo for a trip through LAX was a great decision. All rental car companies at LAX have issues- mainly super slow service and often dirty cars. I had a tight window this trip to get from LAX to a meeting in LA so I decided to try Turo. I'll never go back to a corporate rental car company again (at least in LA). The service with Turo was fabulous but do remember that had a lot to do with the guys I rented from. Turo is the Airbnb for cars. Thanks for making a great app!!
Insurance Scam
DigsAZ on 1/12/2018
Don’t be fooled into buying the insurance if you already have car insurance for your personal vehicles. This insurance does absolutely nothing and is a complete waste of money as it is “secondary” and only takes affect if they can’t squeeze it out of you another way. Make sure you do a thorough inspection as a lot of the owners want to get work done on your dime. Buyer beware.
Bad experience
Kent9o on 1/12/2018
The validating is taking 4 business days, and it's still not going through. My vocation is over at this point. My valid California drivers license and my car insurance are all good!
Airbnb for cars
thbrightersode on 1/12/2018
This app is great, I’ve used it for about a month now and I love it. The community is great, car pick ups are hassle free and the prices really are hard to beat. Also there’s usually a great selection depending on your location.
Apple Watch app does not work
Tickalicious on 1/12/2018
The Apple Watch portion of this app doesn't work. I am running a series 3 watch iOS 4.1. The app begins to load and then just crashes. Easy to use and functional mobile app though.
Turo
Deltapsik0 on 1/11/2018
Never again do I have to use budget/Enterprise.. finally... An amazing app to rent affordable vehicles that FIt my needs instead of hoping I don’t get some piece of junk whopped on rental.
NEVER USE THIS COMPANY
Guided Warriors on 1/11/2018
UPDATE!!!!!!!: NOT SIMPLE. They use every way to get out of fixing your car when you rent it out to others and they damage.. .and in my case crash (total loss) your car. HORRIBLE customer service. Seriously you will hear more but stay away. HORRIBLE when things go wrong that YOU had nothing to do with. Bad company, and bad customer service. Also, you will NOT get coverage from your personal insurance because you rent your car out and you void coverage. So you will be on your own if anything happens. NOT WORTH IT. No problems with renters. Backed by insurance and extra cash. Cool app
Cool concept but company and app seem flaky
Mz Rae on 1/11/2018
Ive tried to rent from this company only to have company contact me and say in order to rent car you have to use your personal insurance, pay for their car insurance and pay 1,000 deposit to rent a car!? Seems excessive to me then i finally agreed to this and tried reserving a car that was said to be available. Only to have car owner cancel my reservation stating the car is unavailable but it’s showing as available on this app. Company and app seem sketchy beware!
Great app!
Dale09374 on 1/9/2018
Great app and very convenient!
Pleasant and helpful
Looloo30 on 1/9/2018
First time using TURO. It was so great. I would highly recommend it. We were blessed with some of the nicest car owners to start off with. Everything went so smooth. I will never use a Big expensive car rental place again.
I love Turo but the Turo app is sub par.
Annie 00900908 on 1/9/2018
I have used Turo twice in less than 2 weeks. I absolutely love the concept. Even when I can find high end cars for lease via normal rental car companies, I can’t pick the color or options I want ahead of time. On top of that, if you have ever tried to pay for a car rental w/a debit card you know they charge you a deposit- sometimes a large one- and it can take weeks up to a couple of months to be reimbursed. Now as for the app, here are my main complaints: 1. The app crashes all. the. time. It’s very frustrating to lose my searches so often. 2. Related to 1., you can’t save your searches. They are easy to perform but the app crashes so often it becomes very frustrating to be forced to re-search so often. 3. You can’t search for cars based on certain features (ex. Heated seats). Please fix the app probs. You have a great product!
Car renting host
Wan ‼️‼️‼️👏👏 on 1/9/2018
Well ibelieve what would make this app a 5 star is When you rent cars you should be able to contact the person who’s listing before you pay money for it because if they cancel , then you would have to wait 3 days for some money & that’s so annoying & a long process , and you won’t have no car if you don’t have any extra money to buy a car so that would be really annoying hopefully this is improved other than that it’s cool , just feel like the host should be more interactive and reachable some times 🤗
Good but could be better
Ingrylopez on 1/8/2018
The app is slow on IPhone 6s
Simple and easy to use
Lucymoo222 on 1/8/2018
Great app for travelers looking to save money.
It's good until someone ruin your car
Aloha49 on 1/8/2018
I've listed my car on Turo for over a year, and the experience was great. Almost all of the people that rented my car were really nice and treated the car well, the last guy to do so, he did so much mechanical damage to the car, and it took the shop 2 weeks to fix it. Turo then said they wouldn't take any responsibility for this and they neglect it completely. I wad very disappointed to see that I was left on my own in this ordeal. I won't recommend Turo in the future to anyone.
Great app
rickaguera on 1/8/2018
Enjoyed the z4 I rented
STAY AWAY!!! DO NOT TRUST
Mordchai on 1/8/2018
As a Computer programmer myself i can tell you this much: STAY AWAY from this app, THEY SELL YOUR DATA TO OTHER COMPANIES including for CRIMINALS that will have free excess to your drivers license and social security, they also download all of your pictured from your phone and have access to all of your text messaging and phone calls, they demand access to each and every applications mentioned above, if you decline, then they'll simply decline their service to you. as a Computer programmer myself i can tell you this much: STAY AWAY.
Bad customer service
Sleeepyyyygirllllll on 1/8/2018
Had an issue with a client that took several weeks (literally, weeks) only to come out with zero resolution. Customer had an issue that basically involved the usability of the app itself; she ended up with a negative experience and blamed it on me. Despite all efforts on my part to work with Turo on this, they gave us nothing but lip service and absolutely no help at all. Makes me wonder how they would handle any sort of catastrophic issue with my car if I were to rent it out and it never returned... if you can’t handle the “small things,” what’s a bigger issue going to look like?
Great app, easy rental
Ladyfoot on 1/7/2018
Used the Turo app to coordinate pickup and drop off at FLL airport. Much easier than conventional rental services and the car was amazing. Rating system is very trustworthy and vehicle selection is great. I will be using it to make reservations in the future.
Turo is Awesome!
CalmDown72 on 1/7/2018
As a frequent business traveler, I love the convenience and flexibility of Turo. It’s a great way to rent fun cars that are the perfect alternative to a generic chain rental agency rentals. Easy to setup and use, it opens up a world of great cars you’ll never find at a traditional rental agency.
Much better than a rental car agency
Mpguthrie2011 on 1/6/2018
Who needs hertz, etc - this works better and is cheaper.
It’s perfect! AirBnB for cars!
werideyamaha492 on 1/6/2018
It’s been a great experience so far. I’ve met with very polite renters and they have made the process super easy and convenient. As well as the Turo app handling all the payments and scheduling, it makes getting a rental at the airport as easy as walking out of baggage claim and getting in your car right at the front door! I highly recommend!
Fact Sheet
  • Publisher: Turo Inc.
  • Category: Travel
  • Released: Aug 31, 2012
  • Current Version Released: Jan 18, 2018
  • Version: 18.2
  • Size: 166.7 MB
  • Compatibility: Requires iOS 10.0 or later.
  • Recommended Age: 4+
  • Game Center Certified: No
  • Supported Languages: English; French; German;