T-Mobile

T-Mobile

(762265)
Price Category Version Released Last Updated Size Compatibility Age
Free Utilities 4.0.5 (15) Oct 05, 2012 Jun 27, 2018 37 MB iOS 10.1 or later 4+
Download_on_the_App_Store
New in version 4.0.5 (15)

You spoke, we listened! The T-Mobile app has a brand-new streamlined & personalized look.
- Bug fixes
- Added the ability to log in while on Wi-Fi.

Description

The redesigned T-Mobile app is made for you.

Manage your account, shop for the latest devices or upgrades, pay your bill, or get help when you need it by messaging a rep—the T-Mobile app is your shortcut to getting things taken care of so you can get back to living your best mobile life.

Download the T-Mobile app today!

We value your feedback. Email us at iphoneapp@t-mobile.com

View the T-Mobile Privacy Policy at www.t-mobile.com/privacy

iPad Screenshots
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Reviews
Country:
Very bad experience
emangare on 7/15/2018
Buttons at the bottom doesn't work. I get white screens in most for most of the options.
Doesn’t work
Maddi DB on 7/15/2018
The app literally doesn’t work, I’ll press any button and nothing happens
It never wants to work!
JulesVxo on 7/15/2018
Every time I try making payment arrangements through the app it never updates the date I picked, the page basically freezes, it’s been doing that for a while, also when I try to upgrade a phone it gives me an oops! pop up right before I get to pick who the upgrade is for.
James
Jamesmoc on 7/15/2018
😎
Thxs
nickivillasana on 7/15/2018
Would have given it 5stars but in the Midwest where we moved Tmobile service is not great. Not to many are but they are a few that do have much better cell service through the state. So soon we may have to switch only because of this issue.
Prophetess1
Jeremiah1-4 on 7/15/2018
Not totally happy with coverage🤦🏼‍♀️
T-Mobil review
Preston Morrison on 7/15/2018
This is my favorite of all the cell phone companies!! I think they are better than the other carriers and I have used most of them!!
Not logging in
z0rrillo on 7/15/2018
Having issues where it’s stuck on the processing screen. Pls fix
t-mobile app
M. AnnGuzman on 7/15/2018
The app is no good. Service is great.
Best US carrier but current app version not as good as previous
sergiy_r on 7/15/2018
Home page presents a lot of bit very useful information, takes too many taps to get to data usage. Also data usage is grouped for the account overall — doesn’t make sense for plans with individual line allotments
So far, so good
bryanmatthews28 on 7/15/2018
We switched over from Verizon due to the high cost of data packages and took advantage of the military plan since I’m a Veteran. So far, things have been good. One thing I would like to see as an app improvement, is adding a “widget” that subscribers to see data usage and so forth at a glance in stead of having to log in. Yes... we have unlimited data, but it’s always nice to see where you stand. Just my two cents. Loving T-Mobile Tuesday’s as well. Keep up the great work and let’s eat that 5G network established! 😁
Change
yarmil98 on 7/15/2018
I liked better the last version
James
negramia on 7/14/2018
Negra mía
Joey193957283
joey1038193 on 7/14/2018
Doesn’t show my bill in full detail
Owner
jngl18 on 7/14/2018
T-mobile needs to improve the network connection I find myself in a lot of drop network areas please improve your capabilities!
The old app was way better
X0lindz0X on 7/14/2018
The old app let me see real-time usage on all my lines, as I am the primary account holder. Also, I used to be able to see my itemized EIP balances and pay on them individually if I wanted to, this one does not.
The Pastor
Revke on 7/14/2018
The Best Service
Needs improvement
Parriejames on 7/14/2018
This is nothing more than an HTML web app.... You constantly have to sign in because it cannot remember who you are and I experience a lot of error messages. Recently the app won't even get past the login screen making this useless in every sense of the word. Update 7-14-18 . Check my data usage, error blah blah blah, doesn’t work Jesus this is why I use the login on safari
Terrible upgrade
IamDv on 7/14/2018
The old version was much better! Even the help chat feature on this app is a bust now as it cannot send messages.
Best carrier
Edu music on 7/14/2018
I have a Bussiness account with T Mobil and I am happy with the service and prices. Internacional service is fantastic!
Broken login
eschizoid on 7/14/2018
The login functionality is broken when the password contains the character `*`. I'm only able to log in when using Safari. However, the native iPhone app and Chrome are not working. iPhone X Latest iOS (11.4)
Customer service
Nevehp on 7/14/2018
Theirs nothing better then good Communication And t-mobile delivers it again with information about what it says on all levels keep up the good hiring
It’s great
CrystalBawlla on 7/14/2018
I have to be honest, I didn’t want to get T-Mobile service because I heard it was awful. I was a Verizon girl. I was a large phone bill paying girl too. When I switched to T-Mobile, I realized that the service was comparable and inexpensive. I’m gonna be real with you, with Verizon, I was the only who had service when we went white water rafting and hike in camping but with T-Mobile I can afford to go on many more vacations!
Andres Diego
EL GATO !!! on 7/14/2018
Espero k todo siga igual Gracias x su buen servicio bye!!!
Good Customer Service
AmariMB on 7/14/2018
Nice Customer service today
App
BRUJA1904 on 7/14/2018
I don’t think it’s functional. Looks cool but not simply. More details on bill would be better
Absolute useless
Old Farts RockBest on 7/14/2018
I deleted it an reinstalled it. Touching Account details leads to a blank screen. Absolute no functionality.
Trash
Brebre93 on 7/14/2018
This app update is trash. If you are not the main account holder you can’t see how much you owe on your own phone
Excelente
Mr.lrj on 7/13/2018
Es la mejor manera de mantener tu cuenta bajo control
La mejor compañía Telefónica
Sanbrota on 7/13/2018
T-mobile siempre muy buen Servicio las otras compañías el servicio muy malo
Good, but no view of bill
the luchador on 7/13/2018
The app works well and you get a good overview of what is going on with the device(s) on your plan. Fingerprint ID on the app is rushed and you need to have your finger on on the sensor or you won't be able to log in. Also, the app only gives you an "Amount due". If you want to see your bill, you need to sign in on your laptop or computer. Other than that, it works pretty well for me.
What happened?
BigbellyBella on 7/13/2018
This app is horrible. Can’t access anything. Please update.
Crap
mogosh on 7/13/2018
Please remove this from the App Store. Does not work at all.
T-Mobile app v 4.0.0
microChasm on 7/12/2018
New T-Mobile app since version 4.0.0 is not working for me. I have completed all troubleshooting with T-Mobile and advised them that the app states I need to choose a primary account holder to resolve app issue. When I tap on the link to do this in the app nothing happens. The app version is currently 4.0.5 now and issue still occurs. I have 2 separate accounts for phones and an iPad with 200mb cell data for life and I don’t think the app knows how to handle this situation. Which might explain the choose a primary account msg in the app.
5 Stars for Trying
Not Giving Up Easy on 7/12/2018
My start with T-Mobile was not good. Promises messed up. Putting all that in the past because not everyone in a company tells untruth. However, nearly every call others always told me that they can’t hear me. Connection is extremely weak! Finally good news! A mere $25 will keep texting, internet, calling, full streaming active if you are out of the US. Then a representative found a possible solution to strengthening connectivity to my phone. I hope the bad past is turning around. Go T-Mobile!
Please do not spam for reviews
Smoker1111 on 7/12/2018
Spamming for reviews is super annoying.
Great
ghenjr on 7/12/2018
Amazing
Love
Deyalatiti on 7/12/2018
Trabaja perfecto
Like t-mobile, but app isn’t working
andybene on 7/12/2018
Im on an iphone SE and the app is only showing a white screen and the bottom tab is greyed out?
Best app
Lilbrown15 on 7/12/2018
Best thing on the App Store
Best data fast internet downloading capabilities
Thomas o platform on 7/12/2018
T MOBILE IS A CONTENDER and will recommend T MOBILE TO FAMILY AND FRIENDS.
Can’t see usage details
Vid--girllll12 on 7/12/2018
Can no longer see usage details within app. Was advised by the help person to use safari browser can’t because it redirects you to app. I deleted the whole app to login on safari and it said that there were no records to view at this time 🙄😑
Store reps and customer service
dpngtown on 7/11/2018
They have the best most knowledgeable and helpful store reps in Georgetown S.C. always wanting to help love Tmobile and Tmobile Tuesday’s
Hardly useful
docgnzo on 7/11/2018
The app works fine, and has plenty of features, but it doesn’t help me do anything more easily on the go. You can’t save payment options for future use, or use Apple Pay. You can’t access T-mobile Tuesday’s within the app. I don’t see the value of the app, especially since I can’t take a picture of my card to pay my portion of the bill each month, and if I have to type it in manually I’d rather just get on ye-old laptop. You should only even consider this app if you don’t have a computer.
Easy to use.
JustBriCool on 7/11/2018
Easily manage billing, accounts, and claims.
Best customer service ever !
rxrx2002 on 7/11/2018
When you need help , simply text and a representative will come on to help. No more calling and hitting prompt after prompts after prompts and then be on hold for 30 minutes only to be transfer to another representative (AT&T).
Customer service
my reveiw for you on 7/11/2018
T-Mobile has the best customer service in the industry. I’ve been with them 15 years and they have taken care of any and all issues I’ve ever had. Very satisfied!
So Long T-Mobile
SMcDuffy on 7/11/2018
My account predates the company before T-Mobile bought Voicestream bought Powertel (the company I started out with). Have had the account since the 90s before some of the reps I talk to were born. So you gotta figure it was really something to make me leave T-Mobile as I’m doing now. Well between incompetence at a retail location, more confusion with 611, they have my account so screwed up and I was told I had to rectify it when I didn’t cause it T-Mobile was the cause. Nope, wasted enough time (“let me put you on hold for just another minute”), sweat and aggravation to where I’ve finally said Enough! Taking a chance on the new venture by Verizon that is called Visible. better plan, better price and the customer service hopefully can’t be any worse than what I’ve just gone through with T-mobile. Sure T-Mobile has tried to shake up the industry, but I think this is where mobile phone service is headed to in the days to come. So, so long T-Mobile, no attempt to even try and keep me, I guess that’s how little my loyalty has mattered over the decades i was with them. Wait, I hear the future calling and it’s named Visible.com
💖
chelaaaaaaaa on 7/11/2018
I love it so much💕
The BEST!!!
gtgtgtgtt on 7/11/2018
Best carrier ever!
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