Skype for Business

Microsoft Corporation

Price Category Version Released Last Updated Size Compatibility Age
Free Business 6.20.2 Mar 12, 2013 May 14, 2018 148 MB iOS 9.3 or later 4+
New in version 6.20.2

Bug fixes and performance improvements


Skype for Business, formerly Lync 2013 for iOS, extends the power of Lync and Skype to your favorite mobile device: voice & video over wireless, rich presence, instant messaging, conferencing, and calling features from a single, easy-to-use interface.

Key Features:
Initiate a group IM or video conversation and invite additional participants
Join, rejoin and initiate a Skype for Business Meeting to communicate and collaborate on amazing ideas
Simultaneously view shared content and speaker's video during a conference
Control the meeting (mute or remove attendees) and know more about participants’ modalities
Look at your upcoming meetings and join via one click
Find your recent conversations and pick them up from where you left off
Search your contacts by name, email, or phone number
Enhanced security via Active Directory Authentication Library

Anyone can use the Skype for Business for iOS app when invited to a Skype for Business or Lync 2013 meeting. However, you must have a Skype for Business or Lync account in order to use (and enjoy) the full capability of the Skype for Business app. Also, some functionality might require an update to Lync or Skype for Business Server or might not be available to all users. If you’re not sure about your account status, please contact your IT department.


iPad Screenshots
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Keeps Disconnecting
BigSky007 on 7/19/2018
Using it iPhone 6s plus. Communications with the office drops every five minutes or so without any warning. Happens to both Wi-Fi and LTE.
Sync is lackluster and notifications are a menace!
Asan110 on 7/19/2018
Ever since I started using the mobile app, it's completely unpredictable where my messages will be delivered to, and I frequently lose them entirely until they show up in my email as 'missed conversations'. Can't tell you how many times I've been sitting there chatting with someone and one of their messages randomly will never be delivered. The latest fun thing it's started doing is delivering me notifications for ever message...hours after I already received them on desktop. Of course it waits for a new message to show up, the. pops up a notice for *every* message I've received today before finally showing me the new one. Just nearly vibrated my phone off the desk with 13 simultaneous notifications for messages I received over the past 12 hours.
fix issues and it woukd be 4 stars
korthaj on 7/18/2018
works well except when using iphone X then the text window is inaccessible at times. makes it impossible to reply to a message and instead u have to atart new message to workaround. would get 4 stars if this annoying issue can get fixed. thx
Skype for Business
theinlein on 7/18/2018
We are having all kinds of problems with dropped calls, calls breaking up, etc.
Alerts but no messages
usalegin on 7/18/2018
I see alerts pop up on my phone, but when I tap to open there are no messages displayed.
Never works
kjr3333 on 7/17/2018
Used to work but now it doesn’t. I get occasional messages about 8 hours late. Something changes in a recent update for iOS or Skype. Is anyone even trying to fix this piece??
ModernTraveler on 7/17/2018
I’m new to this app, as is my workplace. And by new, I mean I’ve only been using it for a week. The syncing issue between what my computer sees and what my phone sees is a glaring flaw. That’s been mentioned though. As for what else I’ve noticed, this app is poorly optimized for the iPhone X, where the message box for sending an IM often doesn’t let you select it because it’s obstructed by the home button slider. And I’ve noticed that even after receiving a message, it is significantly delayed in the messages and history box. But my biggest problem with this app is why in the hell does jumping straight to the received message from a notification automatically put you in a message box without the message you’re responding to in the box, just in case you want to see what you’re responding to? Why is this basic feature (which has been around for years) totally useless? Now let me be clear: I don’t mean replying within the notification. I mean when I select the notification and go to the app with the sender’s name at the top of the screen, there is no message. And if you attempt to send a message in this chat box, you create a brand new thread. What?! Did you try?
No prompt for password
av8dr on 7/12/2018
I cannot continue with the set up because there’s no prompt for my password.
Mechelle21 on 7/11/2018
Repeatedly crashes still. Makes it tough when I’m trying to start a meeting or in the middle of an important convo !
The Worse Communication Tool for Businesses
JazHunt on 7/11/2018
After so many years, Skype for business is still the worst communication tool available. I can have a long list of problems and annoying things of this “business tool”. Microsoft needs to focus on redesigning this piece of garbage. It is certainly not good for the productivities. Consider a different application for your business. I can’t understand why it can get 4 stars.
Pretty awful
Milton Thales on 7/10/2018
Every time some responds to my messages it opens in a new thread so I lose all context and have to jump across multiple chat histories to follow the conversation. Doesn’t alert me for new messages. Constantly tells me I missed a message once I open it (that I never got an alert for). Then starts a new thread. Literally does everything wrong.
Lag Lag Lag
CinciSigns on 7/5/2018
It takes soooo long to actually answer a call. It seems like it goes through 3 or 4 steps to get to the point where you can actually talk to someone and that can take 10 or so seconds of just waiting.
Can't paste in copied text
Reese N. Desist on 7/5/2018
I'm hampered from being able to quickly paste in a link or anything. This is a problem
Quizdueller15641 on 7/5/2018
This is definitely the buggiest app I have on my phone. The biggest problems are with syncing and notifications. Messages arrive randomly. Sometimes minutes late, sometimes hours late, sometimes not at all or multiple times. Very unreliable. Not suitable for business despite the name. Would not use it if employer didn’t require it of me. Desktop App works miles better though also not perfect. Sometimes messages say they couldn’t be delivered but then they are delivered some time later after all. That’s annoying because you can never be sure if your colleague received your message or not. Video calling won’t allow me to switch from front to rear camera because another part of the interface is in the way. Chats/Calls are not sorted by contact but by “conversation” and apparently Skype decides when one conversation ends and another starts. One good point is the call quality. One star for that.
Volume on iOS is tied to Apple Music
isarmstrong on 7/3/2018
It’s the strangest glitch ever. Unless I run Skype over my phone earpiece I have no volume control. In the device selector, my volume slider is tied to Apple Music. I literally have access to one volume. I could solve this by having Skype call my phone instead of using in-app audio but the server fails every time.
Too many crashes
PorterGuy on 7/3/2018
The app is not stable. It crashes when you initiate IM. It disconnects when you ask it to dial out (the only stable way to get audio) you can’t tell who is talking in meetings (Webex had this meeting feature from the beginning)
Notification does’t work
3rock11 on 6/28/2018
If someone sends me an message, there is no notification . I will get a missed conversation in email, but it will be about 7 mins later.
Crashes frequently now
jsmaze on 6/27/2018
Still crashing all the time. iOS 11.4 and app Seems that it started crashing with some OS update a few months ago. Unfortunately, if it won’t stay open in the background so I can receive notifications, it’s basically an outgoing only communication tool. Hope it gets fixed soon, I heavily rely on IM for work.
Crashes every time
RAGHURP on 6/26/2018
App crashes when searching for contacts or making calls or just by doing anything 😡
Black screen
Posrec0072005 on 6/26/2018
The app has recently begun showing a black screen when viewed. I have no access to the app. This is connected to my work computer and my only way to communicate when away from my work laptop. C’mon Skype. I know you have better developers than this.
When it works it is great
M!M123456 on 6/26/2018
With the new apple IOS my data calls only connect for exactly 10minutes then drop. For every call. In addition, I can’t see missed messages. I only see the first part and then it doesn’t display the whole message.
Used to work
briamber on 6/25/2018
Now all I get is this pop up (ALL THE TIME) saying can’t connect to server. Whatever update came thru put it back.
Doesn't work on iOS 9.3
Taino Prime on 6/24/2018
App says it supports iOS 9.3 or higher, but fails to install on iOS 9.3 device. Works fairly well on iOS 11.x, but has a long time login/calendar sync. Please fix.
It works
Richard V. on 6/23/2018
Very subtle and concrete improvements all the time making the service more seamless and use friendly.
Keyboard is not working sometimes and App sync issue
yshanker on 6/20/2018
In the Iphonex keyboard is not poping up and messages are not sync through the Mac.
No consistency across devices and bad connectivity
Rigatoni baloney on 6/19/2018
Horrible messaging app that can't do the most basic things, like synchronize the messages that were sent/recieved in the desktop app, and it constantly (and I mean CONSTANTLY) loses cennectivity to MS Exchange which wipes away any conversation history instantly. The only thing it does well is sanitize my ongoing conversations. How could it possibly be this bad?
Skype: when big companies don’t care about the end user
Teabuu on 6/19/2018
Many others have stated it but I NEED to state it again so that Microsoft/Skype will listen!! The simplest thing, and the only thing I ask of you, is to sync up the messaging on the phone and the computer. Talk to Apple for help because they’ve got it down. Another problem in line with my first comment, if I don’t look at the Skype message on my phone within SECONDS, when I click on it, it sometimes disappears. Which means my boss could have just sent me a to do and instead of sending hat message to my laptop it sent to my phone and instead of letting me read the message, it magically disappears. The ONE thing I do appreciate is being being to join a conference call on Skype from my iCal relatively seamlessly. Though I still have trouble with WiFi vs LTE connection when on the move. ALL IN ALL PLEASE FIX YOUR SYNCING. And while you’re doing that, figure out a way for us to save our chat history.
Can’t view missed conversation text from app
varzen on 6/18/2018
When someone writes while I’m not actually having Skype for business as he forefront app, I cannot get to what the person said. I need to go to a computer and hopefully the text will have saved to Conversation History in Outlook, but even this is Hit and Miss. All notifications from Skype are turned on.
No computer sync
C at Work on 6/18/2018
This app syncs SO poorly to my desktop (Windows). It will often fragment conversations into multiple threads. This is a messaging app that would have been a disappointment 5 years ago. Today it is completely outclassed. Infuriating. I thought Microsoft was supposed to be good for business....
Useless without ability to synchronize
Rmikkelson1 on 6/15/2018
Like many have posted, the ability to have phone conversations sync with the desktop and visa-versa is a basic necessity in business and if the regular Skype app has it why not this app? Please make this feature available.
Effective enough
ksx_kshan on 6/14/2018
Does what I need
Ijdboarder46 on 6/12/2018
Previous messages get deleted once you close the app. Also, messages do not sync across platforms. Messaging apps have been able to do this for years. It should be trivial by now. This garbage is dumbfounding. I would rather send messages by mail than use this app.
Worst experience I’ve ever had with telecommunications app
Michael Tarleton on 6/12/2018
The consistency and sound is bad but bearable. However, now I can’t even login to the app and there is no error showing me what’s wrong. My company now uses Slack to handle our inter-office communications.
I hate this app and wish my company used a different Messanger
Criejeoenbdjdknx on 6/11/2018
1. Either receive my messages on my phone and not my PC, or my PC and not my phone. Or a combo of the two. This functionality has been broke for at least 1.5 years. I should be able to receive ALL my messages on ALL my devices. 2. Switched from iPhone 6s to 7 and now cannot even login. I receive the error message: “Failed to process request. Please try again.”
Terrible App
MoMcNasty on 6/9/2018
Does not sync with computer or other devices. Crashes on open every time now, must reopen. Crashes often. Push notifications are spotty at best. Messages fail to you if you are not in the app or phone is locked. No message history saving. There is almost nothing mobile about this app unless you open it 2x and it remains your primary focus.
Doesn’t Sync Properly
Don_Ricardo721 on 6/8/2018
Waste of time and useless. Doesn’t properly sync with computers and only receive missed messages.
Works but chats are confusing
antoniofdz09 on 6/8/2018
This app does the job, but does not keep all the conversations in one chat and it's confusing... Only if this could be fixed would be excellent.
Needs 3rd party keyboard support
nmcneil on 6/6/2018
I really wished this worked with Google’s Gboard. So I can swipe with one hand and not have to tap all the time.
Doesn’t Sync, so pointless to have
Gniphrz on 6/6/2018
I have searched through all the blogs and tried everything that was suggested. I’ve deleted it and reinstalled it multiple times. It still doesn’t sync with my calendar for Skype meetings which is its primary functionality.
Attachments and Multitasking
Gamer272739 on 6/6/2018
Please allow for attachments in chat and for standard iPad multi-window support.
Needs more QA and Love
Czar_1 on 6/6/2018
Great potential for a tool but you really need to invest some time on QA. The application crashes multiple times, it also doesn’t transfer calls when you’re in a Wi-Fi connection and then you jump into our area without the Wi-Fi, if you close the call and try to get back, sometimes you can see the screen being shared, sometimes you don’t. Basically multiple bugs that could make this tool much better. You really just need to invest more time and more resources and make this app little bit more bug free.
Can’t read Skype message doesn’t appear.
djajijij on 6/6/2018
I would expect more from a Microsoft product but the company is start to be know as a crappy hardware and software developers (loosing there edge). They are making products that look nice like apple and are even at a high price but never even last a year. This app will send me a notification that some has Skyped me and part of the message but when I open the app and click on contact only their contact info shows up and no message. I don’t know what they said. Isn’t that the only function of this app?
jj6992 on 6/6/2018
Skype for business continually crashes. Even when it does run, it sometimes cannot connect to the Exchange server. Terrible!!
This app never worked
Hui.S.F on 6/5/2018
Since when I installed this app for work, it crashes every single time when I try to join a meeting.
Needs improvement
Mover.hh on 6/4/2018
Better than nothing but far from good. Tiny hard to navigate user interface. Bugs within status reports. There is always one unknown recent call. Logs off frequently. The updates never fixed this.
Conversation History
A tribe called Jess on 6/4/2018
I like the app and Mobile meeting features however If I am out of the app (still running in background) and someone sends me an IM and i don’t open it within a few minutes the message disappears and all I can read is the first words of the message in the notification. Haven’t figured a way to edit any settings in respect to that feature, if that was added would rate 5stars
Terrible connection issues
MynardDuPreez on 6/4/2018
This app has constant connection issues when compared to normal Skype. Makes it unusable from my mobile device.
So bad
drnimrod on 6/2/2018
I find it unbelievable this app has a four star rating with over 3k reviews. I can't even see my contacts. I will have numerous Skype conversations at work through the week from my PC client, and the one time I need Skype on my phone I open it and every single conversation (with no text of course) will be in my app which I then have to manually delete every one. If I'm on a call on the way to work, it constantly shows a notification that someone in the meeting is presenting video. SO ANNOYING. Basic functionality they just can't get right.
Over all very good
Stuart in CA on 6/1/2018
Once in a while will have a few quirks but overall easy to use and reliable. Makes joining and participating in confernce calls a lot easier.
Tylerdare on 6/1/2018
It’s hard to understand how a product our business pays for can be so inferior to every free product of this type out there.
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