Hilton Honors

Hilton Worldwide, Inc.

Price Category Version Released Last Updated Size Compatibility Age
Free Travel 3.7.0 Apr 29, 2013 Apr 02, 2018 292.6 MB iOS 10.0 or later 4+
New in version 3.7.0

• We’ve added a tracker so you can see your progress towards our brand new Milestone Bonuses!
• We’re always working behind the scenes to give you the best experience in the app – and in the hotel. With improvements and innovative features always in the works, every update makes Hilton Honors the ideal travel companion.


Make travel a breeze. The all-new, completely redesigned Hilton Honors app lets you search and book over 4,660 hotels across all of our world-class brands: Hilton Hotels & Resorts, Waldorf Astoria™ Hotels & Resorts, Conrad® Hotels & Resorts, Canopy by Hilton, Curio – A Collection by Hilton™, DoubleTree by Hilton™, Embassy Suites by Hilton™, Hilton Garden Inn™, Hampton by Hilton™, Tru by Hilton™, Home2 Suites by Hilton™ and Hilton Grand Vacations™.
The Hilton Honors app is a tool not only for booking but also throughout your stay; from checking in and requesting extras to your room to contacting the hotel staff and even unlocking your door.
· Book directly with Hilton and access special offers
· Use your Hilton Honors Points toward free nights
· Receive the lowest price – with no hidden booking fees
· Plan your upcoming trip with maps, directions, weather and more
· Check in from anywhere and choose your exact room
· Order extras like food, drinks, extra pillows and more to be in your room when you arrive
· Use Digital Key and unlock your room straight from your phone at over 550 hotels
· Provide stay feedback and access hotel receipts at any of our 4,660+ hotels and resorts

Note: Continued use of GPS running in the background can dramatically decrease battery life.

iPad Screenshots
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Couldn’t use points
Algoma99 on 4/21/2018
Tried to use points. Wouldn’t let me book it. Worked fine when I used just money. Hyatt has never been weird about that.
Nanareggie05 on 4/21/2018
Website stinks. Difficult to use.
Yep. Pretty good now.
Pacificotto on 4/20/2018
Does what you want it to do - whether you are home planning a trip or in the middle one sitting in the Uber/rental car changing plans last-minute. This is now a pretty good tool for Road Warriors.
Won’t allow me to get a room?
noob_of_death on 4/20/2018
Can’t choose my room or have them select one for me. Freezes up.
keearav on 4/20/2018
Excellent service Nice staff I am very happy
Bitosi on 4/20/2018
I’ve stayed at this hotel many many times in the past several years. When we book a king suite with king size bed or we book a room with two queen beds we typically have a choice of any of those rooms when we check in on the app. I went to check in online this morning and now some of those rooms are costing an extra upgrade charge! $20 for some and one was $10. Almost all of the available rooms had an extra upgrade fee! Not happy.
Choosing room
bagapng on 4/20/2018
I tried to select my room, and was unable to do it, one day ahead of check in.
Hilton App Broken
moosebuttranch on 4/20/2018
I used the older versions of this app all the time but I find this version mostly useless. Simple little tasks like list all my future reservations has become so difficult that I don’t even use it. I find myself using the telephone because it is faster and less painful.
Very useful
Spookerboo on 4/19/2018
Love the Hilton app for finding rooms, checking in, choosing a room and using the digital key.
Peddalfast on 4/19/2018
This app is amazing. I also love the hotel in Greece, NY!
Please these annoying issues with your app
Erikthehalfabeer on 4/19/2018
1. Keep the Corporate rate ID in the app. I have to always re-add it for a search and that’s just dumb. The Marriott app keeps it. 2. Keep the last search #rooms, #people the same instead of defaulting to 1 room and 1 person and making me have to change it every time.
Idol09Idol on 4/19/2018
Travel a lot. This app is one of the tops for hotel check-in, check-out. Has digital keys avail so for business travelers like me it's in and out thanks.
Works good
Wjcloud on 4/19/2018
Works good for me. Easy to use.
Great App!!
SA Detailer on 4/19/2018
Been using this app to plan our stays for the past 2 years. It’s so convenient and easy to use. No glitches or problems at all with the app or when we stay at the Hilton hotels. We’re using it this weekend to reserve our stay in Houston and just love it!! Thank you, Martin Hernandez San Antonio, TX
Best hotels!!!
Refswife on 4/19/2018
I only stay at Hilton/Hampton Inn! They are hands down the best!
Hilton Brands Are The Absolute Best
BusinessRep on 4/19/2018
I’d like to thank you guys for the comfort whenever I’m traveling!!And to anyone that travels to Norfolk,Va be sure to book @ The Main!!I guarantee you,you’ll appreciate the comfort,staff,and stay!! Thank you!!
Love everything Hilton
aBe_nYc on 4/18/2018
Fast convenient and easy to use for booking and check in. Only stay at Hilton and always highly recommend!!
Love it
Boknuy on 4/18/2018
Love it
Resort fee
macmizer on 4/18/2018
I’m disappointed the resort fee keeps climbing for these hotels. It reminds me of airlines charging more and more for basics you used to receive for free. This will end badly for corporations that embrace this methodology.
Room selection
hbrashee on 4/18/2018
I booked two king rooms, but the only options to pick from for check in had 2 queen beds. I am trusting that the staff at the front counter will be able to place me in the appropriate room.
Problems signing in
JRed519 on 4/18/2018
Every time I tried to sign in I got a pop-up message saying “That was unexpected. Sorry for the interruption. Let’s try that again.” EDIT: took a wild guess that the sign-in problem was related to special characters in my password. Changed my password to alphanumeric and was able to sign in. Of course this suggests Hilton may have a SQL injection vulnerability in their authentication service. I am bumping my rating up a bit now that I can sign in but will re-evaluate after I’ve used the app a bit.
New update easy to use
O-pink on 4/18/2018
I use the app mostly for early check in and the last update made it easier than ever.
HHonors Website and App
DavidScotSavage on 4/18/2018
Every single time I attempt to log in to the hhonors website or app my account is locked. Either there is a glitch in your website or someone has been trying to hack my account for several years now. Hh880284724
Digital key
Love my Nissan on 4/18/2018
Online check in and digital key work like a charm
What a cool app
Proverb 31 on 4/18/2018
I enjoy using this app! It allows me to find the best deals on rooms, it reminds me of my itineraries, allows me to check in right on the app and also provides me with a digital key right on my phone. Can they make make my life any more easier? I think not! Great app!
Check in and digital key
Nurseshark71 on 4/18/2018
Very fast and easy to select room and key. Love the app!
The best experience
Cannasseur Brands on 4/18/2018
Hilton Honors App is a must for travelers. I’m beyond happy with the experience.
Slow to updatr
Warrant80 on 4/17/2018
Sometimes it will not see all your reservations even though they were made a couple of days earlier. You have to quit the app and go back into it and then it will update with all your stays. It’s an annoyance. Not sure about other people but I typically will use the app to check in and then click on the map link to get directions to the hotel. Not sure if they could make that map link any smaller than it is right now- I would appreciate it being a little bit bigger and more prominent.
Apps good but locations not so good
alptraumhavok on 4/17/2018
They respect your room selection when convenient. Give you points occasionally for your stay. The app is cool too bad they let you down I the end. Ps don’t stay at the Miami blue lagoon location. Motel six is likely nicer and I have never met ruder staff.
Great app
Holdbridge on 4/17/2018
Hilton app is so easy to use.
An app that works
jaytaco on 4/17/2018
Can’t believe how seamless this app works. Picked room. Checked in. Got digital key. All in about 30 seconds. Love.
Can’t log in
EGreedy on 4/17/2018
After the update, I can no longer log in. Keep receiving error message saying “well that was unexpected, let’s try that again”. Really helpful.
Can’t log in
9367941683 on 4/17/2018
I downloaded the app but it won’t let me log in. There is no way to get support or provide feedback in the app.
App doesn’t work Unable to access on Mobile device
Cvhart on 4/17/2018
We have an account with Hilton that I’m able to access on desktop computer. I’ve downloaded the app and when attempting to Sign In all I Get is a “That was unexpected. Sorry for the interruption. Please try again!” I’ve tried numerous time to include deleting app and reloading multiple times all to the same occurrence.
Can't open
Saracat0203 on 4/17/2018
Every time there is an update, I can't open the app. Nothing is ever better.
Sorry let’s try that again.
Chester Cheeeze on 4/17/2018
Nothing worse than downloading the app only for it to not work. Won’t let me sign into my account and all it says is sorry, let’s try that again....again, and again, and again. Worthless.
Can't log in
GatorMama918 on 4/17/2018
"That was unexpected! Let's try that again." Trying abc trying and can't login. Completely useless.
Multiple Bugs Preventing App Usage
Chadro3 on 4/17/2018
The app won’t allow me to login. The Recaptcha system was failing when trying to sign up for an offer.
This Rev: Endless loop trying to open the app...
JimmyJam2 on 4/16/2018
It says to use the app I must go to the App Store and update the app; at the App Store there is no update, just "Open" the app. I open the app and it says update the app...
Brixil on 4/16/2018
Cannot sign into account on the app. “That was unexpected”
Service interruption
No delay on 4/16/2018
Please try again...please fix
Can't log in on OS 10
Tkasdf on 4/16/2018
Like others, I can't log in from app on iPhone 5 with os 10. I can log in on 5s with is 11. I can log in on native browser. Message is "That was unexpected. Sorry for the interruption. Let's try that again"
Can’t use app because I can’t log in!
Rocky525 on 4/16/2018
I have used the app to book several trips. After changing my password, I can no longer login! I can still login to HHonors without a problem outside of application. I have deleted and reinstalled the app, and it didn’t help. I continue to get “That was unexpected. Sorry for the interruption. Let’s try this again.”
305MAT on 4/16/2018
Can’t sign onJust get a sorry for the interruption, Try again
Kah56073 on 4/16/2018
See above
Mobile key cards
John50685 on 4/16/2018
It’s understandable that not all properties and have mobile key cards available immediately. For those properties that do you have them however, it would be nice to be able to switch from a plastic key to a mobile key access after you’ve checked in. I have been told multiple times the only way to get the mobile key pass is to check in on your mobile device prior to arrival.
Hilton Garden Inn
VacaTraveler on 4/16/2018
Loved it. Friendly helpful staff and wonderful breakfast. Cooked to order omelets, pancakes and a full service buffet, best ever! Also enjoyed indoor heated pool and spa.
Hilton App
Brave mercy on 4/16/2018
Great app convenient and easy to use. Makes my life easier digital keys means one less thing to worry about.
Silver Member
Captkirk2005 on 4/16/2018
I use this app every time that I travel. I use it in airports, cabs, waiting rooms and from home. I check in online and use the digital key. I use it to reserve a room and cancel a room, as needed.
Can’t log in
dawgy_bone2k5 on 4/16/2018
Every attempt says “That was unexpected. Sorry for the interruption. Let’s try that again.”
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