Verizon Cloud

Verizon Wireless

Price Category Version Released Last Updated Size Compatibility Age
Free Productivity 18.4.22 May 16, 2013 Jul 09, 2018 119.1 MB iOS 10.0 or later 4+
New in version 18.4.22

We listened to your valuable feedback. Check out what’s new and rate Verizon Cloud on the App Store.
•Updates were made throughout the app to make it even easier to interact with your content
•Bug fixes and performance improvements


New Verizon subscribers: Download and install the Verizon Cloud app on your iPhone for a 30-day Premium trial. Verizon Cloud Premium lets you back up your contacts, photos, and videos to secure cloud storage, so you won't lose your important content if you lose your phone. You can opt out of the trial at any time during the 30-day period and enjoy free 'Contacts Only' support, or continue using the full service at $5/month for 500GB of storage.

With Verizon Cloud Premium on iPhone, you can:

• BACK UP your phone's content to your secure cloud storage
SYNC your devices – Access your content when you need it, from your iPhone, iPad, on the web, or from any other Verizon Cloud compatible device
• EASILY MANAGE your Verizon Cloud account and plan
• ORDER PRINTS & GIFTS using your favorite photos
• CREATE CUSTOM PHOTO COLLAGES & ADD STICKERS TO PHOTOS – Do even more with your Cloud photos by creating collages and adding fun stickers
• EXPLORE FLASHBACKS – Relive your memories from past years with Cloud’s weekly Flashback feature
• DISCOVER VIDEO STORIES – Create custom movies using unique filters and music with your favorite Cloud photos and videos
• BEAM TO YOUR TV – Share your pictures, videos and music with family and friends on the big screen
• SHARE select media content using your favorite native apps

*Data charges apply.
The Verizon Cloud app can be downloaded and used on both iPhones and iPads. Go to for the complete list.

iPad Screenshots
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Pictures ok
Lees 0002 on 7/15/2018
The photos take a while to back up in the cloud and it’s finished, there are several duplicates. Not sure why?
Time will tell...
Redskin mb on 7/13/2018
We will see.
WatAJok on 7/13/2018
Ads in the notifications, I do NOT like seeing ads being sent to me! Not to mention there is no way to delete them, all while a notification marker is showing and stays there till one views the add..BS!
Do not download
Enckcmcdakcnvjd on 7/12/2018
When I first upgraded my phone a while ago I backed up my pictures and contacts and then one day I updated the app and all my pictures and contacts was gone and said I needed to pay to backup my pictures. I lost pictures that I will never get back and contacts I have no way of getting in contact with.
Horrible Update
Jaxtransplant on 7/12/2018
The app updated yesterday, now it won’t even open. Tap the icon, it briefly opens, then immediately shuts down.
rbmjgm on 7/11/2018
Works better than iCloud iCloud never worked for me so this was fastest way to save backups to new phone glad u all have it been waiting 24 hours with iCloud
DB799703 on 7/9/2018
A cloud service for what? It doesn't save anything except phone numbers. Useless!
Verizon and it’s tools for use are unmatched.
IndyBioMan on 7/9/2018
Not only do they work and easy to use. But when you do something dumb and accidentally delete or hurt phn. Can restore All in its entirety. “” what “”” right all
Contact Backup
Spider8134 on 7/9/2018
Why does the app only backup 50 contacts? In the past there wasn’t a count limit.
Best app on the market :)
DDBishop33 on 7/9/2018
Love how easy it is to backup my stuff with ease best app available thank you Verizon
Tysonstevensnow23150 on 7/9/2018
I just got all my contacts, photos, and videos back on my device in about 3 minutes!
"Ne" on 7/9/2018
iCloud is doing great!
Verizon Rip off
Gato58 on 7/7/2018
Verizon tells you to always back up, then I did. Now they want you to PAY for this app. So they deleted all my pics and music. So much for back up. They are holding your pics hostage. I will never use Verizon cloud. Well here is an update they send an email and explain why they have to charge you, but they never addressed my question, which was when are you going to give back my pics and my music. So I still have nothing good to say.well they claim they want to help me fix my problems, still no help and nothing is fixed this has been going on for months. I still have nothing good to say about Verizon iCloud why would anyone want to send them money to upgrade.
Ordering photos
Batman8201977 on 7/4/2018
After instantly realizing I had ordered a photo in the wrong medium: acrylic instead of canvas, I was informed that there was no way they could cancel the order even when I called immediately after placing it. BUT then they immediately refunded my money after I received BOTH items! That’s what I call customer service.
Csup203 on 6/29/2018
I have had this app since 2014. All of a sudden it tells me my last back up failed. I have restarted my Iphone 8 with IOS 11.4 and that does not help. I asked at a Verizon store and was told they want you to pay now but I am "grandfathered" with the free option. I want this to work as my pictures contain pictures of my deceased parents. UPDATE 6/27/18 Developer told me to email Verizon vzw and I am awaiting a response. Have received a response to change a setting in IOS to turn off optimize iphone storage which worked. Also was advised next update of app should get rid of the red exclamation point. I also purchased the 500 gb month plan.
Hello in there on 6/27/2018
Tricked and now can’t get out!
madcaller on 6/26/2018
I feel like I was tricked into the trial and now I can’t opt out. I tried calling- no luck getting a customer service rep. I clicked on opt out and it just takes me to the app. Terrible product service!!
Waste of time and money.
kgree035 on 6/26/2018
The bottom line is this: this app doesn’t work, even after an hour of support from a VERIZON tech person. I was upgrading my phone and wanted to make sure everything was backed up and couldn’t get the backup to work. It would download a few pictures then I would get an error message. VERIZON couldn’t help me or figure it out. I’m working on getting a credit to my account since I was paying for something that doesn’t work. Find another way to back up your data!
Above Unlimited Free Cloud
Worst racing game on 6/24/2018
500gb with Above Unlimited data!
Fit screen for iPhone
Sbwhdikansbdhzuzh on 6/23/2018
Please update to fix IPhone X screen! You are a cell phone company. No reason it shouldn’t be updated to fix new screen sizes. Other than that I’ve never had a problem with the app.
Doesn’t work anymore!!
Uselesscompany on 6/22/2018
I’ve been trying for 2 weeks now to back up my pics and EVERY SINGLE TIME back up fails!!!
Works perfectly.
interestedparty on 6/22/2018
I have the Contact backup only free version. I was having a great deal of trouble with the app prior to the 6/20/18 update; I gave the app 1 Star. The day of the update continued the backup problem. Two days after the update the app worked perfectly, that’s why I now give it 5 Stars.
S-ramirez on 6/21/2018
Love it because it saves all my pictures
Typical Verizon greed
Aprilkr4 on 6/21/2018
What was free for years you now must pay for. It’s typical of this company to gouge as much money from people as possible. They are holding my photos hostage, if they even still have them at all. Verizon should be ashamed.
The best ever!
CPeteShot on 6/21/2018
I have truly enjoyed knowing that I can access my photos and documents from any of my devices at anytime.
Terrible App
CrashHappySoQuit on 6/20/2018
Been backing up for hours and hours. Keeps saying minutes left but never finishes. Not even backing up documents and music. What is it backing up. I have nearly 3K contacts but they are all there already. Got like 60 pics/videos and they are backed up. I keep leaving App open and have lock screen turned off. Doing all over WiFi so not on cell data. iPhone backs up over iTunes in a few minutes. Total storage on phone is around 28 Gigs out of 132. Not sure why it’s taking so long.
kda112233 on 6/20/2018
My phone hasn’t backed up any photos since April. I used online chat for help and looked like the backup would work, but still had the backup failed error. Very frustrated and paying $5.00 a month to only backup my contacts...not worth it!
Todd(TJ) on 6/19/2018
Works great had no problems.
I Can’t See My Pictures .
JustinsBae😛 on 6/19/2018
All Of My Videos (&) Pictures Were Backed Up On This App (&) Now Only My Contacts Are Backed Up . I’m Confused
R077 on 6/19/2018
It was working fine 4 maybe 5 days ago, now I can’t even log in to it. When I access it from a desktop, the only thing it has are my phone contacts and says the last time it was updated was last year (which isn’t true). It just keeps saying “OOPS, something went wrong during log in. Wait a few minutes and try again. “ Tech support couldn’t even figure it out.
Justme-noone special on 6/16/2018
Too many changes within this company that greed has sunken in. As much as customers pay a month for service, more FREE features should be included and NOT added on for an additional price. As with any customer, i want exceptional service with a provider that can tailor mobile/data plans at an affordable cost. Verizon changes plans and catergorizes them into sizes that end up being too much or not enough. Either way, you the customer, is overpaying and more changes will keep going into effect as to make even greater profits.
Pretty sad
Nickintheie on 6/15/2018
I pay 5 dollars a month for this app, and it hasn’t backed up since March. That’s 3 months of not backing up. It will say 1 minute for like 10 mins then says it failed
Deleting Verizon I cloud!!!!!!
your phony on 6/15/2018
How do I get rid of this Verizon I cloud it’s useless to me I have other cloud services and I tried to get rid of this before and then it just shows up again
Old contacts won’t disappear
CplMSO on 6/14/2018
It’s been at least 4 years since I’ve had some of the contacts that are seemingly stuck in the cloud app. It’d be nice if it would actually sync with my current contacts or at least give us the option to manually delete them in the app incase we didn’t actually mean to delete a contact so we could still recover it.
Where are you?
quopper on 6/14/2018
I fell in a lake when a dock collapsed, and I had my phone in my back pocket. I wasn’t upset because I had so many of my grandkids’ pics backed up on Verizon Cloud. When I got my new phone it put me on a new cloud with no pics! I am so disappointed. I feel like changing our group plan to T-Mobile.
Great app
N.J. Landoli a on 6/13/2018
Very well designed. I kind of like the name Verizon backup assitant better, Verizon cloud just seems vague. It is the best app wish it updated to the Verizon cloud immediately when you add someone's number! Whoever designed this I hope got compensated well and was able to retire, if not you all should charge a $1 to upgrade to premium :)
dgessel on 6/12/2018
iCloud seems to be working just fine
Worst app!
Sami3627 on 6/11/2018
I used to love this because I always lost pictures and contacts and it saved all of it for me. I just had to get a new phone and now It says my login is invalid and ALL MY PHOTOS ARE GONE. I’ve had several photos from the past 6 years. Now nothing.
Verizon Cloud
Reena Patel on 6/11/2018
corona21c on 6/10/2018
I was paying for extra storage and had over a thousand old photos, once they updated there membership fees (higher prices of course) I lost everything. Many sentimental photos gone. I’m willing to bet anything that I’ll never see those photos again. You can write a sorry comment all you want but it doesn’t change anything
BBlynn199 on 6/8/2018
I’ve been trying to use the “Verizon Cloud support” it take me to a blank page when I click on all the FAQs doesn’t get me anywhere. I’ve lost many photos using this cloud. I just need help if it’s possible to get those memories back.
S54175328 on 6/7/2018
What’s the point of backing up your contacts if you can’t restore them back onto your phone. Lost a bunch of random contacts, luckily still had them saved on the cloud, and thanks to the tech that had me sync and backup again on the app, lost the missing numbers I had. Now I have no clue who I’m missing and I can’t get them back. After googling the problem sounds like this has been an issue for a long time with Verizon cloud. Back up and restore. It’s not that difficult. Time to find a better app.
Cloud backup
qewez on 6/4/2018
Do Not automatically sign me up and then make me jump through hoops just to opt out. I will decide if I want additional products all by myself. Do this again and I will move over to T-Mobile!
H.bear12 on 5/31/2018
Thanks keep up the good work, your doing a very good job. 💕💕💕
Really frustrating.
lildiesel077 on 5/28/2018
Backups fail and only upload about 10% of my photos. The rest I have to manually select... one by one... to be loaded into this cloud. And constantly says backups fail. Really frustrating... why am I paying for something that doesn’t work?
yeater's on 5/25/2018
I think it’s a rip off paying $5 bucks a month for verizon cloud for 500g when I won’t even use that in a month let me use it up till ya charge me for another month it’s like renting a cable box for 5 bucks a month to get that one channel that costs $14.85 , ugh... #2 you missed the whole point .... why can’t we roll over what g’s we haven’t used when that run out then purchase another $5 worth??? Hmmmm????
Free backup.
sweststlouis on 5/24/2018
I keep getting a message regarding my free backup expires on 5/25. I’m not sure what this is about. Had service for 10+ years. Still getting hit with more charges. Plus every time I try to go into cloud it says I’m not connected to a data connection. I should be able to access with the Verizon wireless I would think.
Stole my pics
Diva fly on 5/22/2018
I’ve been using it for a while then it stopped backing my pics up but saying it’s backed up then locked me out stole all my pics 😡
fastgetaway on 5/18/2018
Absolutely trash. Worst “upgrade “ ever
Judijack on 5/18/2018
This entire experience with pictures, videos is so aggravating. I can’t take any pictures, when I try to download iCloud, my address is invalid ... I am so DONE WITH THIS!!!!!!
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