Verizon Cloud

Verizon Wireless

Price Category Version Released Last Updated Size Compatibility Age
Free Productivity 18.2.9 May 16, 2013 Apr 02, 2018 108.6 MB iOS 10.0 or later 4+
New in version 18.2.9

We listened to your valuable feedback. Check out what’s new and rate Verizon Cloud on the App Store.
• Customize your Cloud photos by creating collages and adding fun stickers
• Bug fixes and performance improvements


New Verizon subscribers: Download and install the Verizon Cloud app on your iPhone for a 30-day Premium trial. Verizon Cloud Premium lets you back up your contacts, photos, and videos to secure cloud storage, so you won't lose your important content if you lose your phone. You can opt out of the trial at any time during the 30-day period and enjoy free 'Contacts Only' support, or continue using the full service at $5/month for 500GB of storage.

With Verizon Cloud Premium on iPhone, you can:

• BACK UP your phone's content to your secure cloud storage
SYNC your devices – Access your content when you need it, from your iPhone, iPad, on the web, or from any other Verizon Cloud compatible device
• EASILY MANAGE your Verizon Cloud account and plan
• ORDER PRINTS & GIFTS using your favorite photos
• CREATE CUSTOM PHOTO COLLAGES & ADD STICKERS TO PHOTOS – Do even more with your Cloud photos by creating collages and adding fun stickers
• EXPLORE FLASHBACKS – Relive your memories from past years with Cloud’s weekly Flashback feature
• DISCOVER VIDEO STORIES – Create custom movies using unique filters and music with your favorite Cloud photos and videos
• BEAM TO YOUR TV – Share your pictures, videos and music with family and friends on the big screen
• SHARE select media content using your favorite native apps

*Data charges apply.
The Verizon Cloud app can be downloaded and used on both iPhones and iPads. Go to for the complete list.

iPad Screenshots
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yeater's on 4/19/2018
I think it’s a rip off paying $5 bucks a month for verizon cloud for 500g when I won’t even use that in a month let me use it up till ya charge me for another month it’s like renting a cable box for 5 bucks a month to get that one channel that costs $14.85 , ugh
Open, close
ASKWyo on 4/19/2018
App will open, then black screen and closes. I have no idea if anything is backed up. Worked good before last update.
Dereklee0 on 4/18/2018
Awesome App
Bait and switch
bradtaylor2103 on 4/16/2018
You offered the free cloud to just take it away in the end. Classic bait and switch move. WHY DID YOU OFFER IT IN THE FIRST PLACE?!
Verizon Cloud
MefromMO on 4/16/2018
This has been working really well for me!
not bad .
peruvian king on 4/15/2018
so far so good , no complaints here.
Fix this app PLEASE
Ladybug<3 on 4/15/2018
What is going on with this app ?? It was working fine uploading my photos each time I opened it but now every time I open it the app shuts off and goes back to home screen . This is so annoying and unreliable !! Please FIX the problem . Looks like I’m not the only one with this issue . I pay WAY too much money for this phone service for it to be crap !!!!🤬🤬
I keep getting message account is going to deleted
Honda20111 on 4/15/2018
What is going on I am getting message account is going to be deleted in May. What happened I am a Verizon customer so why is it going to get deleted. I only have contacts in the cloud. Why are they deleting my account. I tried to open the app and it just hangs there. Why is Verizon charging so much money for service that is horrible. My iPhone has given me trouble. Since update the battery is running out so fast. What is going with the developers they don’t make them like the used to. At least older developers used to write code and it worked and now the code they put out don’t even work and the actually have the nerve to implement it to the public. What happened to days of testing apps before implementing it. It is mind blowing. They just want people to keep updating the iPhones if I don’t need to I am not going to do that. Please let me know why they are deleting my account when I set it up thought I am the one that makes the decision about deleting my account. Not the company.
GnP55 on 4/14/2018
I love Verizon Cloud! I have trouble with losing my phones, breaking them, and yes even had them stolen; however, Verizon Cloud continues to store my backups from multiple devices! If I could change one thing I wish the Iphone’s auto “cloud” backup would back up to the cloud of my choice, i.e., Verizon Cloud, instead of using Apple.
up date every two week
kargoy17 on 4/13/2018
real slow to do the up grade take forever end we have to do every two weeks
Had a hard time upd to paid cloud
La Gato13 on 4/12/2018
Finally got it to work on the iPhone ( it took around an hour) on the iPad, it will not work at all says invalid address, only reason I did upd it: was always have at least 2 storage clouds, in case one cloud loses ur pictures and I keep getting: every.single.time. I sign on 2 Verizon it says: for iPhone + iPad: we do not recognize this device
lost all pictures
Maddddisonannnnjjjjjaaaay on 4/11/2018
Went to log onto my app, to find years of pictures I have been keeping on here from previous phones have been deleted! Verizon always pushed me to use this app and now I lost years of pictures because of it!
LKM Portland Oregon on 4/11/2018
This app is terrible! It doesn’t backup and keeps telling me I’m not connected to WiFi which I am and backup ALWAYS fails even when I’ve done everything they say to try. It’s been months of no backing up and now they want me to upgrade for more money. No thanks! Why would I spend more for something that has never worked? Believe all the terrible reviews...they’re absolutely true.
Backup notifications won’t leave
bry_n_sarahyeik on 4/10/2018
Hate that you can’t get rid of backup notifications
Elsaedwards on 4/9/2018
When I try to save my photos to cloud, it doesn’t let me. Any suggestions?
High Service charges
937bigbucks on 4/8/2018
I think it’s sick , that they are making customers, pay for their cloud 🤢🤑🤮 Can’t wait for a company to have a good service connection in my area.
So disappointed
Omgvey on 4/8/2018
I’m glad I am coming up on my contract ending. How are they charging all this money for cloud services?
Lost Contacts - Disappointed
ChefDocCJ on 4/7/2018
After activating the 30-day trial version it moved 520 contacts to the Verizon Cloud. After transferring my information to another phone I was updating contacts in my contacts. When I went to the cloud it removed the 520 contacts that were there and put the 71 contacts I was updating in their place. What is up with that? So anytime I add a contact and update the cloud will it delete my other contacts and only save the new one? Is there a way I can retrieve the ones that “floated” away? The lady at the Verizon store didn’t know much about the cloud. Thanks- Carl
I hate it
1.Sami on 4/6/2018
Unworthy of a review when it doesn’t live up to its name
Awful Cloud Service
Prissyban on 4/5/2018
Verizon cloud is the worst there is, it takes DAYS to back up the small amount of data they allow you to have for free (they’re deleting all of my files on the 8th if I don’t pay for the storage). Not worth it at all, Verizon needs to come up with an all new app because this one is just terrible.
Sutbir on 4/5/2018
This iOS Apple version totally blows! Why is there no option to backup messages/call logs for the iOS version? Android has this feature, what the heck man not cool. I cannot get my messages from this Apple version from the Play Store version. This needs to be integrative ASAP.
Lisacips on 4/5/2018
Worked great for me so far
I’m not happy ..😖😖😡🤬
2seize on 4/4/2018
Whatever update you guys did that change the app completely made me lose all of my backed up information Contacts pictures and videos how does that work I’ve had this app forever . I haven’t paid for the service thinking that I would at least be able to re-download my data that’s not the case. Someone please contact me
Verizon cloud
Johnmilan on 4/4/2018
Don’t like it- it keeps saying it downloaded the pictures but when I go to the cloud it says I have no pictures down loaded - even I watched it say 800 pictures downloaded...thank goodness I don’t need the Verizon cloud...
#1 Noles Fan
Bbloughb on 4/4/2018
This is the worst! For a long time I used Verizon Cloud to back up my photos from my iPhone, and I depended on it to easily show them to others. Now they want me to PAY to access MY photos!!! Fortunately I was smart enough to back them up on my computer as well or I would have lost hundreds of precious memories! Stop holding my photos hostage and restore free access to something that already belongs to me!
Premium free trial expiring.
Malama Pono on 4/4/2018
I did not sign up for the 30 day Premium VZ ICloud free trial. Received text today that my photos/media will be deleted on April 8 unless I save files offline or upgrade to Premium. DO NOT DELETE ANYTHING. I want to make a complain (April 3, 2018)***
i good really bad
mac the light on 4/3/2018
another fake free app?.. just use it and then they turn on the sudden notice to pay up now or lose your content how can a great network like Verizon stoop so so low. management should be ashamed and shareholders beware Too bad
Have to pay for backup they can keep it.
Joedudejoe on 4/2/2018
I pay enough for there service and they want me to pay for back up.! They can keep it.
Music Failure
prkygrnny on 4/2/2018
Verizon Clod won’t store my music that I get from ITunes. Have had help from Verizon customer service and still no success. VERY DISAPPOINTED!!!
TallGuy007 on 4/2/2018
Months now it been backing up for 12 hours! I downloaded it over agine what a waste of time ! Keep talking to different people threw messages nothing gets gone! Time for SPRINT?
Best app on the market :)
DDBishop33 on 4/2/2018
Love how easy it is to backup my stuff with ease best app available
Tfjidfykngff on 3/31/2018
Is this actually a Verizon app?
Love it
shawtcake35 on 3/31/2018
I love this app
Same thing
coflick on 3/29/2018
In regards to the above review titled , “worse ever.” I had the same problem and it turns out I ended up getting an upgraded phone with more memory and it worked 100 times better. It acted exactly how you described and I wanted to scream! The reply that you got from Verizon was unacceptable. They should know what devices have issues and should list which phones and memory can be used with the cloud! It would save a lot of time headache and frustration!
I like it
A.SquareRoot on 3/28/2018
I’m grateful for this app… But I really like it to be able to do the back ups in the background without the app having to be opened
Useless app
Helswim on 3/27/2018
iCloud is completely useless! Google photos works so much faster & efficiently. No failed back ups with google photos. Bye iCloud!
HottBoi562 on 3/26/2018
Even if I forget to back up using my other cloud, my iCloud seems to remember no matter what! Thank you Verizon Wireless Cloud!
iPhone link
annaleu on 3/25/2018
Can’t get my emails on new 8 plus. Tried everything. Grrr
contact,contact,ect on 3/22/2018
My contacts were backed up by first name then last name which doubled them What's that all about. It takes 1minute for each picture. I don't know what I got myself into
Verizon Rip off
Gato58 on 3/22/2018
Verizon tells you to always back up, then I did. Now they want you to PAY for this app. So they deleted all my pics and music. So much for back up. They are holding your pics hostage. I will never use Verizon cloud.
ontheway52 on 3/22/2018
Works for me. I don’t use it much.
New update causes app to crash every time
PhotoCitizen on 3/22/2018
I've been using Message+ successfully for months on my iPad, Android phone and PC. The latest iPad update broke it. It crashes on opening even after I uninstalled and reinstalled it. Why 2 stars instead of 1? Because when it works, it's great to have messages sync across all 3 platforms. But this is not the first time they broke the app. I'm hoping for a fix soon. It's an excellent app, but reliability is a problem. I wish I could find another messaging app that would sync across all of my devices.
Worse App Ever For Backing Up Info And Moving To New IPhone
JTrawinski on 3/21/2018
As directed by Verizon with my purchase of a new version on IPhone, I downloaded the app and backed up all my information before switching to the new Phone. The old Backup App worked great in the past, but of course they switched to make more money off everyone and the app doesn’t even come close to quality. I lost over 1,200 contacts and other info in the backup and am basically starting over as a new IPhone owner. Don’t download it. Go with something else.
Now you want more money!
Glad wrap on 3/19/2018
Used to be you would back up photos and contacts free. Now you want me to join a “premium plan” and pay more to back up what was free? That Corporate Greed. Shame on Verizon.
I want my free app back.
Ronald Reese on 3/12/2018
I click on my Verizon cloud and it wants me too pay $5.99. No way. Just another way for a giant company to rip us off. Going to go to T-Mobile.
backs up phone
lacedlala on 3/11/2018
helps store additional pics and projects so ur phone is not so full
Lost all my photos
Terradactol on 3/11/2018
Where was the notification saying all my photos were going to be deleted if I didn’t pay??? I would have noticed something like that and done something to protect my photos. I’m so upset. Everything is gone! Do you guys care about your customers at all???
Verizon cloud
dar5450@ gmail on 3/10/2018
The worst service I have ever had in 16 years with Verizon no photo storage and no time to restore it to another app!!!!!
Horrible horrible horrible
A1213141526172819 on 3/9/2018
The app only backs up some of my photos. It says it will back up my music but tells me I need to install the Verizon cloud app which confuses me. Why you ask am I confused? I have the app open already so why would I need to install it again?
Fyhvjf CNN b etc hub b on 3/8/2018
Because they good
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