DoorDash - Order Food Delivery

DoorDash, Inc.

(129559)
Price Category Version Released Last Updated Size Compatibility Age
Free Food & Drink 3.0.72 Oct 10, 2013 May 23, 2018 129.5 MB iOS 10.0 or later 4+
Download_on_the_App_Store
New in version 3.0.72

Bug fixes and performance enhancements

Description

Food delivery anywhere you are, from a family picnic in the park to your date night at home. DoorDash offers the greatest selection of your favorite local and national restaurants — more than 110,000 menus across 800+ cities in the U.S. and Canada. New restaurants and delivery locations added daily. Spend more time doing the things you love — we’ll take care of the rest.

YOUR FAVORITE RESTAURANTS
Choose from a huge variety of cuisines, from your favorite sushi spot to the comfort food you crave.

EASY ORDERING
Food is just a few taps away. Get your favorite meals faster with quick reordering. Plus, group ordering makes entertaining a breeze.

SCHEDULE DELIVERIES
Advance ordering allows you to get your food when it’s most convenient for you.

REAL-TIME TRACKING
See when your order will arrive. From food quality to prep-times to traffic to weather, we’ve factored in all the elements that come between you and your food.

NO MINIMUMS
Order as little or as much as you want.

PAYMENT
Conveniently pay via Apple Pay or credit card.

WE’RE HERE FOR YOU
Five-star service gets you what you need, right when you need it.

ABOUT DOORDASH
DoorDash is a technology company that connects people with the best in their cities. We do this by empowering local businesses and in turn, generate new ways for people to earn, work and live. We started by facilitating door-to-door delivery, but we see this as just the beginning of connecting people with possibility — easier evenings, happier days, bigger savings accounts, wider nets and stronger communities.

Currently serving over 800 cities in 78+ markets in the U.S. and Canada including: Atlanta, Austin, Bellevue, Boston, Brooklyn, Charlotte, Chicago, Columbus, Dallas, Denver, Fort Worth, Houston, Indianapolis, Irvine, Los Angeles, Manhattan, Minneapolis, Nashville, New York, Orange County, Pasadena, Palo Alto, Peninsula, Phoenix, Sacramento, San Antonio, San Diego, San Francisco, San Jose, Seattle, Silicon Valley, Washington DC, Toronto, and Vancouver.

National partners include: Chipotle, The Cheesecake Factory, Taco Bell, Carl’s Jr., Baskin-Robbins, Buca di Beppo, Buffalo Wild Wings, California Pizza Kitchen, Capital Grille, Gordon Biersch, Rock Bottom, Dickey’s, Dunkin’ Donuts, El Pollo Loco, Grimaldi’s Pizza, Johnny Rockets, Just Salad, Claim Jumper, Saltgrass Steak House, Babin’s Seafood House, McCormick and Schmick’s, Maggiano’s Little Italy, Old Spaghetti Factory, On the Border, Patxi’s Pizza, P.F. Chang’s, Pressed Juicery, Umami Burger, Chevys, El Torito, Who Song and Larry’s, Red Robin, SmashBurger, SusieCakes, Togo’s, The Halal Guys, and many more.
Visit doordash.com to learn more.

First Delivery Free Terms and Conditions: Applicable for new customers only. Service fees, surge fees, gratuities, and/or taxes still apply.

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Reviews
Country:
Get up
Jorrersdan on 5/24/2018
If your lazy and want some cold food this the app for you
Great idea, terrible execution
braydenb11 on 5/24/2018
I’ve had my phone never show up multiple times and have had my food show up in double the expected time even more often.. It’d be nice if a company could do this correctly
Finally!!
ocama on 5/24/2018
Doordash finally in the area!! Always great experience !! Night and day difference from other carriers so far !!
First time using
Boboobobboobobobobbo on 5/24/2018
On business trip a bit annoyed app does not include business address on receipt. Need address for reimbursement. So until this changes Im giving it 2 stars.
Double charged
Mariposatofly on 5/24/2018
Used this app for the first time for Chipotle was doing free deliveries for teachers. I was having problems with the payment. The order was done twice and they delivered both but I sent one back. I tried fixing the problem with them and I was told that it wasn’t their mistake so I had a salad and chips for $30. I will never use this app again.
No touch id - Sign-in social media fiasco
Sobrietysux on 5/24/2018
Its 2018. Please act like it. Not everyone Fs with facebook.And your sign in outside of that works poorly. Why wont keychain remember passwords? Why no touch id? Get it together. I hate uber eats, but have to go with them because this app is lame.
Too many delays
KJ0513 on 5/24/2018
It’s good if they pick up your food and drop it off right away. But unfortunately more times than not you’ll see your food picked up and the driver make multiple stops at other places delaying your food drop off. It has happened 3 times now and food was cold..
First and last experience
Chsndhajenz on 5/24/2018
I ordered from DoorDash for the first and last time today, I ordered my food, and waited for about 45 minutes to get an automated txt message saying my order was canceled. I then called the restaurant, who told me my food was finished. When I called doordash, the person I was speaking with lied to me and told me the order was canceled because the restaurant couldn’t do it. If your reading this, do yourself a favor and use Grubhub or another delivery service.
Do you want food delivered by tweakers?
CleanYourEars on 5/24/2018
I now have had two times where my food was delivered in a car full of people overflowing with trash. Totally not hygienic or professional. I reported the problem and all they did is give me a five dollar coupon for next time. No Thanks!
Poor Service
G0DFTHR on 5/24/2018
We decided to try the app for the first time tonight. We placed our order and waited for it to arrive. The Doordasher texted to ask a few more questions. She then texted to ask if we wanted boneless wings or chicken tenders. We texted back and sent her a print screen of the order and three texts explaining that they are for our kids and boneless wings were not acceptable. That was the last we heard from her. I checked the order and she had got the boneless wings. I called her to tell her it was wrong. She tried to claim my wife told her it was ok. I read off the texts to her and she said she misread all three texts and would go back and get the right thing. 30 minutes later we got a call from DoorDash Customer Service and were informed that she wasn’t coming back and claimed she never said she would. They didn’t offer any sort of refund but said they would send another dasher to get the corrected order. I’m so glad that it is going on 8:30pm and my children haven’t eaten even though our order was supposed to be here by 7pm.
Awesome but not exact
Ryan Bell45 on 5/24/2018
Once it said my dasher was 27 mins away and he was there one minute later. Also, it’s not capable on ipad😐☹️
Delivery time
nlampis on 5/24/2018
Not working so can’t check out. Epic fail door dash.
Always issues with delivery
Nekkole330 on 5/24/2018
My fiancé and I have used doordash dozens of times and 9 times out of 10 there is an issue. Either the driver never picks the food up, they pick up late and we get cold or not fresh food, or the delivery time gets extended over and over and we end up waiting double the original time. Then the final time of using it the app said my food was delivered and it was never delivered. Not worth the hassle. Just use other apps for delivery. Uber eats never gave me as much trouble as doordash As per the response I sent my info to the link you said and nothing in response. Why reply with that if you aren’t actually going to do anything? My fiancé used doordash AFTER this review on his app and SURE ENOUGH PARTS OF THE ORDER WERE MISSING. Save the frustration and use other delivery services.
Wonky
Middle age mom on 5/24/2018
First thing I noticed is the graphic for the app face did not load. I used the app successfully hence the two stars and easy to use Apple Pay which made me happy, simple is best. Then I closed the app and noticed it locked my screen rotation to vertical on my iPad. Tried to fix screen rotation, but rotation lock was off in settings. Forced quit, still locked. I was forced to restart my iPad to get rid of lock rotation. This is a wonky app.
Terrible App and Service!
CPFANDAN on 5/24/2018
The order took 1.5 hours to arrive. The customer service live chat doesn’t even have a person manning it. I waited in line as the next person for 30mins. It’s a joke of a service. I won’t be using it again. Enjoy my money once! Back to Grubhub!!!
great service, poor app
sbajsksbabba on 5/24/2018
Requires you to disable any VPN’s before logging into the app. But it doesn’t tell you that, it just says “whoops!” and then you have to hit OK. Reset my password only to find it was my VPN not allowing me to connect, even though my public IP is in the same country, in the same part of the state even. I shouldn’t have to compromise security to use this app.
Delivery
mrs1025 on 5/24/2018
I always get my food however the time it takes for delivery is tooo long something that should be 30 mins is a hour plus sometimes and turns me off from using it, i only use it because they offer more options than Uber eats in my area
Horrible company
dmc0811 on 5/24/2018
I've had my fair share of experiences w this company, but why I don't understand is how they have such a high rating on here if when you skim through the review page it's mostly ONE STARS.
Not a fan of. . .
Señor Guacamole on 5/24/2018
having to tip BEFORE the service is provided.
Unable to login
久央 on 5/24/2018
Previous experience was really great. However, I was unable to login with my FB account or register after a recent update. Hope this can be fixed soon.
Wish I could give 5 stars
CatM329 on 5/24/2018
Really cool concept and convenient. Didn’t have the best first experience. Now this part is not Door Dash’s fault but my Starbucks order was incorrect. This part is what I am least happy about...the other coffee I got for my coworker had spilled all over! Probably 1/4 of the coffee was gone! Not ok. When you pay so much for something and tip, you don’t expect the items to arrive a mess. Driver didn’t care either.
Ridiculous
cantevenwiththis on 5/24/2018
So if your food goes to the wrong address not only do they keep your food they keep your money.
Developer: please allow scheduling delivery
Ms. Caryl on 5/24/2018
I have long been searching for a food delivery app that provides options. Still haven’t found the one yet. DoorDash comes close, but unfortunately the biggest drawback is that unless you are looking at the app when you want to order something, the app is dead. Literally. At 10am I have time to look at my phone and schedule a lunch delivery at 12. But when I open the app it says all restaurants “are closed”. What? That doesn’t even make sense. If you have dashers on a schedule, why wouldn’t users be able to always*** see the restaurants with their usual open hours and also see when deliveries are available? It seems incredibly silly to have a dead app on my phone. I’m close to deleting it because it seems like a toss up when I click on it. I want a reliable and intuitive app. Not a circumstantial one.
They changed the prices
Hayhay021 on 5/24/2018
Went to order from the app, looking through what restaurant and we decided on Popeyes. Decided on the 16 piece tender meal, I don’t mind paying the delivery fee, but what I do find shady is the fact you guys charge 41.99, on top of taxes and fees you wanted to charge 54.99! I went down myself and ordered the same meal total was 36.00.. that’s almost a 20 dollar difference. When I asked the staff at the restaurant they said there is no extra charge for the difference in the chicken it’s all the same price. I find this very dishonest, and shady, I understand the driver needs to make money but seriously changing menu prices when in reality there isn’t any difference at the restaurant, is down right low. Buyer beware with these guys.
Worst experience I’ve ever had
Jmeqb on 5/24/2018
This app used to be amazing! But, alas, all good things must come to an end. 3 times they sent a delivery driver who doesn’t speak English. (The driver got mad at me because I couldn’t speak Spanish!) meaning I didn’t get my food. I asked for a refund and they simply gave me credit for my order. If you have ANY other options, use them. I now would rather not eat or get my lazy rump up than order from this app EVER again. Beware
Worst service ever
D Pat on 5/24/2018
Waiting two hours... four calls later and still no food. Door dash you should be ashamed of yourselves. F-
Awesome app
Raiderslady on 5/23/2018
Way better that Uber eats! Quick and professional not to mention straight to your door
Terrible Service & Conflict Resolution
Ahmad - Yes on 5/23/2018
I’ve order door dash several times and not once did the driver do a good job. The final straw was when the driver made me walk around outside looking for him. He forgot utensils. I get it, life didn’t the way you planned and now you deliver food but for gods sake even the conflict resolution sucked. Called them and they said “here’s $10 towards your next meal.” Hey idiots, no ones going to fall for that. We all know the meal minimums are over $30. Terrible app.
Fast and convenient
stefanietgi on 5/23/2018
I ordered my food that had a fifty minute wait time and got it in half that! Great for if you have to work through your lunch or decide after your lunch break you want to eat. This was my first order but well worth it! Definitely will use this regularly :)
Horrible experience
GabbyBaranauskas on 5/23/2018
I just got the app and my first order, my notification said that my driver had delivered my food and 10 minutes later my driver never arrived and I got credits back for the terrible service, I tried the app again instantly for a new order and my driver never showed up as well, very disappointed.
Can’t get app to register with Facebook or email
Egdoll on 5/23/2018
App support page from here loads blank in Safari
Holy delivery fees
Jrbray1990 on 5/23/2018
This app entices you with free delivery then it slowly increases to 0.99 cents then to $1.99 then now it’s $4.99 to get a delivery from a coffee place. How much higher will it go. I’m done with this app.
Fast but didnt receive all my credits
Ash b🙄 on 5/22/2018
Fast delivery, friendly service but i didn’t receive all my referral credits, they didn’t pop up in my account. Update : a week later still haven’t received credit from 2 referrals and still no response from anyone???? Dropping my rating until I get the response that I need.
Horrible service
glitternuke on 5/22/2018
I would like to give them 0 stars the delivery driver was rude canceled the order with out telling me had to call support who didn’t tell me the order was canceled either just asked me questions about my order 1 hr 15 minutes in they call me and tell me someone called the restaurant and canceled my order which meant that I wasn’t going to get a refund! So I had to get customer support to cancel my order that had been canceled by my driver and the restaurant and took 15 mins for me to get them to give me a refund even though I wasn’t going to get my food! Will not ever use this app again
CAREFUL
FalloutFan#1 on 5/22/2018
These FEE’S! Be careful because not only do they charge a “Delivery fee” BUT a “SERVICE FEE” as well? Correct me if im wrong but isn’t the service DELIVERY??!! Wont use again id rather pay the gas
Worth it.
cordova99 on 5/22/2018
I always get my delivery on time and my order is perfect. I never had an issue the app at all. I totally recommend it.
Latest version freezes when you try update item quantity
Angelfatal on 5/22/2018
I’m trying to change quantity from 1 to 2 and the app is stuck in “updating”. This was fine in previous versions. I’ve had to force close the app 3 times now. Other than that I like DoorDash but I’m hungry and can’t get this order placed.
Terrible experience
ashram7 on 5/22/2018
Took over 2 hours to have my food delivered. Ordered at 2:56 pm and received it 5:20. Never received communication from the restaurant, delivery driver or doordash. Terrible service
App and group orders don't work
Bonksmart on 5/22/2018
The app does not allow group orders on many restaurants. Very frustrating. The iMessage app version just says to open the app. What's the point of the iMessage app then? I've noticed that the estimated time and actual delivery time is always 10-15 different. I think it's to lure folks to order.
Can’t locate my address
高峰期(:@27 on 5/22/2018
I live in an apartment complex in a recently developed commercial district. It’s popular zone and I never have issue with package deliveries from USPS, UPS or Fedex. However, DoorDash fails to recognize my address!! Which turns the App useless for me! Have to uninstall it.
Terrible! 0 stars!
CGregs17 on 5/21/2018
I’ve ordered with this app 4 times and 3 of those times were terrible experiences! 2 times I ordered, my money was refunded without warning or explanation after 45-60 minutes of waiting! Just now I cancelled my order after waiting almost 2 hours! I had a live chat with Eduardo A. He was absolutely ZERO help! I told him how late my order was and after checking on when the restaurant closes, his response was “This is awesome. The restaurant is still open to except the order.” How is me waiting even longer for an order that was supposed to have already placed awesome?! And I took screen shots of this poor conversation. DoorDash, get new employees that have at least decent customer service skills! Unacceptable! I will not use this app again!
When it works, it’s great
viachicago22 on 5/21/2018
I’ve used it 5 times now, first time was a disaster (over an hour late, order wrong), 3 times it was perfect (food on time or early, order perfect, food hot) and once it was almost perfect (the app didn’t update so it said my food was still not picked up and then the driver showed up- on time I’ll add). So if they can continue to iron out kinks it’s a nice option to have
Fast delivery!
Guaca_Molly12 on 5/21/2018
Finally used this app for the first time. Food delivery was fast with no issues. The driver was also very nice and I enjoyed the text message updates.
Don’t ever.
Freehurt on 5/21/2018
Don’t ever. Waited 45 minutes to get food delivered from a restaurant that was closed. Accepted my payment too.
AWFUL SERVICE
whatyoudo on 5/21/2018
Drivers sooo unbelievably unresponsive. Over a n hour late with my food. Would not recommend to anyone. After contacting an agent, all they gave me was a $5 credit after I had to buy a meal somewhere else while my driver tried to figure out where to go. Never going to use this service again.
I really wanted to like them
More than an option on 5/21/2018
I tried them once and the driver was rude and didn’t want to get out of their car (weird). Then tried them twice and the driver was great but they overcharged me. I’m going back to Uber eats.
Food was never delivered
lame service on 5/21/2018
I placed my order 3 times was credit card was changed and I still have not yet received my food or a reply
Delete this app
sad and starving on 5/21/2018
A friend/coworker referred me to the app while we waited for a delivery. Food came 2 hrs late delivered by a full family in a car. Food was cold and everything was overpriced. I’m deleting this app.
Good app and 80% of the time good service.
Leishajkl on 5/21/2018
I think the tipping should be after we get the food instead of before. Otherwise how are you going to know if you have a good service? Some menus are different from the restaurant (doesn’t have as many options) and even lesser options than Uber eats! Overall clean and self explanatory, I love using this app!
I think the service is excellent
jessiejanie on 5/21/2018
I have been using this for about three weeks and I must say I’m very impressed they are here when they say they will be here the food is correct . I would say this is the greatest site and I am very happy and pleased with the service
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