Google My Business

Google, Inc.

(8043)
Price Category Version Released Last Updated Size Compatibility Age
Free Business 2.30.0 Jun 28, 2014 May 21, 2018 146.9 MB iOS 10.0 or later 4+
Download_on_the_App_Store
New in version 2.30.0

Several stability improvements and bug fixes

Description

Your customers are looking for your business on Google. Help them find you.

With Google My Business, you manage your business information on Google Search, Maps, and Google+.

- Update business name, address, and hours
- Manage and respond to customer reviews
- Custom insights on where and how many people are searching for you
- Notifications when customers are talking about your business

iPad Screenshots
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Reviews
Country:
Great app
Liran442 on 5/23/2018
I love this app make it easy to manage The business page
Bugs that they call features
sf954 on 5/23/2018
List of gripes: Getting verified was a horrible experience that took way too long. GMB doesn’t work well with companies outside the US. Can’t merge permanently closed locations to the franchise main page. Support via Twitter takes weeks to even have a AI bot reply with irrelevant responses. Adding a business to a named group will send app uses in a “create account” loop (bug) and won’t let users manage business pages from the app. No control over business data. Cannot even delete a location from my account. Stores marked closed still receive reviews but from the new store at that address (very disturbing) The app doesn’t display the whole location name, so multiple locations (same franchise name with an appended city name) can’t be distinguished from other locations in the list, which means I have to memorize the order or click on each to find the location I need to manage. Unfair policies have hurt my business, like reviews from other restaurants appearing on my page and unable to remove them (even 5 star reviews)
No customer service, horrible unfriendly staff that enjoys harassing custmers
Lovelylacelinda on 5/23/2018
I am very, very unhappy with the staff and customer service. They lied, neglect and never followed up with me in a timely manner. Dont try and complain because they will delay, harass and neglect you. I have spend hours on the phone and email trying to get our new location up. They have delayed it almost 6 weeks and for no understood reason. No compassion for loss of business, advertising they are doing nothing to help or inform me of anything. Worst part of google so far. Still waiting
Highly recommend for your business.
Gold Peak on 5/23/2018
Saw some other reviews regarding trouble being verified. I myself didn’t have any issues. This app isn’t a life changer by any means but it’s clean, works well, and makes for an easy way to manage how my business is seen on google. Although I mainly use it to respond to customer reviews, I still believe this is a solid app.
Great App!
The AZ Alchemist on 5/22/2018
Works very well and helps me stay on top of posting for the business and responding to reviews.
Worst experience
terobauw on 5/22/2018
It keeps asking me to create new business account after I enter all info it will say your business is already existing and provides my account link with manage option. I chose my account to logon and repeats the same questions asking me to enter business name and other info all over again. Loops endlessly.
Most Honest Automotive Repair Shop in Colorado Springs
KempoSteve24 on 5/22/2018
I had my car stop driving the day I was headed to my daughters college graduation it was a rough start to the day I have a manual transmission and had a buddy who is a mechanic look at the situation he thought the cable broke to the shifter and since I couldn’t drive the car he suggested I call Mike at AAMCO Transmission and Total Car Care at 432 Garden of the Gods Road (719)599-8843 -Mike the Manager was able to get the car towed to his shop while I enjoyed my daughters graduation-he gave me a $588.00 quote to replace the cable and also included the tow charge I felt that was fair so I authorized the work this was on a Saturday my car was ready Tuesday and to my surprise the bill was only $351.00 which included the tow -I would have paid the original estimate but Mike said I didn’t need the entire cable just the end clips-I have never experienced such integrity from an auto repair shop -I was also happy to see that they do Total Car Care so I now have a shop I can feel good going to -I highly recommend AAMCO on Garden of the Gods in Colorado Springs and will not go anywhere else Great Honest Business-Steven Pedersen
Good App!
Gmceg on 5/22/2018
I use this a lot for my small business
Love it
Sanjitoman on 5/21/2018
Huge fan
Google Reviews
M.C. Fleck on 5/21/2018
Love the app but can’t get reviews that are violating google policy removed.
Great for business insight.
Itsmedjc on 5/20/2018
I use this app daily. Keep up the good work.
Great
One Diego on 5/20/2018
Great app
Google My Business outstanding
Value2go on 5/20/2018
Google My Business is a great tool for local business owners and service providers. It helps others to find you, learn more and book appointments. We give it 10 stars!
Smart App for Business plus
Castranova on 5/20/2018
I love this app specially the option when you can add post whenever you have a chance. This option allow people to see you business you can add once week or twice it up to you. Those post bring traffic to your business if you know how to write the good text and picture.
Love the app
EnglundStudio.com on 5/19/2018
Google my business is so easy as an app, it saves me time
Kinda a mess
Chrismwc on 5/19/2018
After finally getting verified, setting up the app was easy but accessibility however was lacking. I set up all my users but no one had access even though we were all getting notifications. It finally allowed me to start using the app for no plausible reason a few days ago. So far so good, fingers crossed.
Very helpful!
Tom_Joad on 5/19/2018
Love this app. Really great to be able to manage my listing from my iPad. As an Owner/Operator, time is precious. This app makes everything easy!
Great app so far.
blue elephant pressure wash on 5/19/2018
This application was pretty simple to use and follow. It have all the right categories for me to input all the pictures and details about my business.
Love it!
Garth Bradley on 5/18/2018
Google My Business is probably the best online tool, hardly anybody uses!
Great app
Marco A. Hernandez on 5/18/2018
This app is very practical and easy to use. People see it and find information of your business with a few clicks!.
Easy Access
Vieques on 5/18/2018
Make it so easy to post on Google! Thank you!
Anywhere moble mechanic
maui happi on 5/17/2018
Very efficient has All the high tec tool to do auto mechanics &loves Metal prefabrications & Welding Grantees his work Aloha
Great app
Heather Miner on 5/17/2018
Great app! Makes google my business more convenient.
Good, could be better
My Tebow on 5/17/2018
It’s really handy having all the notifications when customers leave reviews on our business. The only problem is when you receive that review you’re not certain which store it is until you go back to the home button that showed you the address that it came in for. So when I’m notified I clicked on the notification it take me to the review but it does not say which store it is. That would be a great feature. I think there’s room for improvement but I love the ease of use.
Helpful... mostly
j.noble13 on 5/17/2018
The app could be a bit more user friendly. However, it does make life easier
False reviews
joeblkzm on 5/16/2018
When you find false reviews from persons that have not even visited your establishment at all, you can’t delete. Even if google could delete after reviewing your complaint this would be great, but they don’t. A malicious review from someone trying to bring your rating score down is not great at all and does not reflect your true value to legitimate customers..
Issue to verify Business
123wwdre on 5/16/2018
Here again: app and whole idea is great and also the facts that businesses have to be verified to avoid fraud. But please offer other means of verification (business license copy, chamber of commerce copy etc). Sending a postcard to some office on a nameless street in Dubai or Saudi Arabia just isn’t working unless it’s sent by UPS or FedEx. I’ve been waiting for my postcard for 5 years (!!) with multiple requests - not Google’s fault if there isn’t a postal service but we need another way to verify please. All else: thumbs up!
Simple business tool, good for basic info.
simple user bla bla on 5/15/2018
Needs some work on the interface, but it is quite handy application.
Awesome & Easy
CSB1008 on 5/15/2018
Easy and it’s wonderful to be updated with everything with in seconds
Very helpful app
Rain Tight on 5/14/2018
This is a very helpful app. Great to stay up to date with what’s going on with you account. Strongly recommend!
Great app!
jcamp221546 on 5/14/2018
This app is so helpful in managing my business!!
Difficult to be varified
1PoundGuy on 5/13/2018
It is difficult to be certificate & still I am still not after several attempts so I haven't bothered. However I receive analytics, comments & customers contacting me through the page. Have many view that have resulted in business.
Great App
Bobby Mar777 on 5/13/2018
It is very useful and helps us better understand our customers and their needs.
Handy Mobile App
Tim B. in TX on 5/12/2018
This app is super handy for managing our directory listing and keeping things current. Props to Google for a fast and reliable app!
I like it!
Domnini T on 5/11/2018
I like this app. It is convenient and easy to use. I am not too smart when it comes to high tech, but google biz makes it easy.
Wonderful App!
Discountryboy on 5/10/2018
This app has been extremely useful for my business and the best part about it, is it's FREE! Thank you Google!
Great but doesn’t make sense
Flop_side on 5/10/2018
I love the app! I don’t necessarily love the system. Being a new business trying to get on Google is huge especially for small businesses. What I don’t understand is you won’t show up in searches unless you have Enough reviews. It’s kind of hard to get new clients, when you won’t show up in a Google search, so hard to get more reviews. There should be a better way for listings to appear on Google searches.
Needs major improvement
80’s Baby on 5/9/2018
The category of our business is not available and completely misrepresents us. We don’t understand why the category cannot be edited or even requested to be added since it is a very common type of business. We also have experienced issues editing our photos and website. Much work and attention should be addressed to this app to make it more efficient for the small business communities.
App is helpful and saves me time.
Bakla7781 on 5/8/2018
nice app.
I’m glad to have it!
Videojaz on 5/8/2018
Wish it had more capability.
The waxing place
chilindrinaypopis2 on 5/7/2018
This app is perfect, more new clients can have contact with me and is easy for them to find me
Love it
Metalikent on 5/7/2018
This app is great for running my small biz on google. I’ve had a lot of success with getting new clients and keeping my current ones informed on new promotions coming up
Venyhair
Venyhair on 5/7/2018
This is the best app on the planet 🌎 period!!!
Instant Posts
Wyoungblood on 5/6/2018
I like the fact that I can post pictures and such to my Google Business profile instantly from the job site.
Very good service
Alaa Arif on 5/6/2018
It’s very good service can do it this app.
Piece of junk
Mi6666777 on 5/5/2018
Why to go through all of this you can just go through something more simple and get the same thing? The worst idea ever.
Easy to use
Sweepnman Dave on 5/5/2018
The Google Business app is great. Easy to upload posts and photos. I’m hoping for an increase in SEO and I think it’s helping a lot.
Great tool for business
Miapikipiki on 5/4/2018
Love this app it is fantastic for business and networking. Thanks
My Business
Jane's Haven on 5/4/2018
Excellent! I love this application... I feel great with it #kisses... great job well done 👍🏼
Having Google My Business on My iPhone is Key
jiggs_kc on 5/4/2018
This is where things happen, right here in the palm of my hand. Now i don’t need to be near a computer to update or check in the business. With Google My Business App, I’m optimizing like a boss!
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