Mobile Passport

Airside Mobile LLC

(31263)
Price Category Version Released Last Updated Size Compatibility Age
Free Travel 2.9.3 Aug 11, 2014 Jun 04, 2018 55.3 MB iOS 10.0 or later 4+
Download_on_the_App_Store
New in version 2.9.3

+ Minor improvements and bug fixes

Your reviews & feedback are important to us. If you like our service, show us some love with a 5-star rating. We are always happy to hear your ideas & suggestions – email us at flightcrew@airsidemobile.com.

Description

The Mobile Passport app speeds you through U.S. Customs when entering the USA at 1 cruise port and 24 airports!
Officially authorized by U.S. Customs and Border Protection, MOBILE PASSPORT allows U.S. and Canadian passport holders (on B1 or B2 visas) to submit their passport control and customs declaration information via their iPhone or iPad and bypass the regular line to enter the United States. This app effectively replaces the traditional blue-and-white paper declaration form required of all travelers entering the U.S. by air or sea.

1. Complete your profile with basic passport information.
2. Answer CBP’s questions about your trip.
3. Submit your information UPON YOUR ARRIVAL and get a receipt from CBP.
4. Follow the signs to the dedicated Mobile Passport Control lane.
5. Scan your receipt and show your passport to the CBP officer.

MOBILE PASSPORT service is currently available at:

AIRPORTS:
- Atlanta Hartsfield-Jackson International Airport (ATL)
- Baltimore-Washington Thurgood Marshall International Airport (BWI)
- Boston Logan International Airport (BOS)
- Chicago O’Hare International Airport (ORD)
- Dallas-Fort Worth International Airport (DFW)
- Denver International Airport (DEN)
- Fort Lauderdale-Hollywood International Airport (FLL)
- Houston George Bush Intercontinental Airport (IAH)
- Los Angeles International Airport (LAX)
- Miami International Airport (MIA)
- Minneapolis-St. Paul International Airport (MSP)
- Newark International Airport (EWR)
- New York John F. Kennedy International Airport (JFK)
- Orlando International Airport (MCO)
- Phoenix Sky Harbor International Airport (PHX)
- Raleigh-Durham International Airport (RDU)
- Sacramento International Airport (SMF)
- San Francisco International Airport (SFO)
- San José International Airport (SJC)
- Seattle-Tacoma International Airport (SEA)
- Tampa International Airport (TPA)
- Washington Dulles International Airport (IAD)
- William P. Hobby International Airport (HOU)

CRUISE PORTS:
- Port Everglades (PEV)
with more airports and cruise ports to follow.

U.S. and Canadian citizens (on B1 or B2 visas) are eligible to use MOBILE PASSPORT. Household members who are traveling together may be included in a single submission.

Submissions must be sent upon arrival at the port of entry. Receipts are valid for 4 hours. Receipts may NOT be re-used or transferred.

****YOU MUST ENTER YOUR NAME AS IT IS ON YOUR PASSPORT.
****MOBILE PASSPORT IS NOT A REPLACEMENT FOR YOUR PASSPORT. BRING YOUR PASSPORT!

iPad Screenshots
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Reviews
Country:
One of the best travel apps for international travel to US
Leebo-16 on 6/24/2018
This thing is amazing. You punch in a minimal amount of information that is found on your passport, take a picture of yourself and answers the 4 or 5 declaration questions and your done. Best of all they have a dedicated line at immigration if you use the app. It’s just as fast as the paid services such as global entry. Must have for international travel from the US. Not sure how well it works for other countries.
A must!!!
eli90nyc on 6/24/2018
So easy and so quick to get through!! Almost no line. Best kept travel secret in a while!
Great idea awesome
finian1121 on 6/24/2018
This it’s the best way to get they after a long day and a long flight hats off the all the guys who put this together, thanks my family was very happy in getting thru fast.”Awesome “
Top International Travel Essentials for US Citizens
Jaydenzzz on 6/24/2018
Very easy to use. Breezed through Customs without any hassles.
First time
TheGuide63 on 6/24/2018
This was my first time using the app. Putting in my information into the app was easy and quick. When we disembarked from the plane we came to the huge line for customs. The signage was not clear that we could have gone to a different line because we had app. And there was no one there to help us until we got up to the officer.
Really breezed through
Newaustinite on 6/24/2018
It was fast and easy, however the equipment at the customs kiosk did not seem to work, hope this service continues and the equipment is in good working condition . Still giving 5 stars because it was an overall good experience and went by very fast.
JFK
John Family on 6/24/2018
Breezes thru JFK with a family of 6.
Worked well and saved standing in line
LordThing on 6/24/2018
Overall satisfied with how easy it was. Definitely could’ve used some explanation on the questions and the gate agent had issues scanning. However, the system is new in Pittsburgh and these kinks will work themselves out. Saved me waiting in line for a kiosk.
Bottle neck
Skudoking on 6/24/2018
For mobile pass to work there need to be enough custom agents to ensure that indeed folks who do use this are adequately serviced. I returned through Dulles last night and used mobile pass. There were probably 15 people ahead of me and one custom agent who for some reason was the slowest. There were also 2 passengers who had some kind of issue and were held up by him for probably 20 mins. No other custom agent helped, everyone in the line was extremely frustrated. Everyone else from the same flight got through customs before those of us using mobile pass did. I won’t use it again after this experience.
Easy and fast access
alvarocedeno on 6/24/2018
This was the first tine that we used the application. It was suggested by my daughter who travels frequently. It was really a different experience and the wait was non existent. I would recommend it
Great app
Patty the Great One on 6/24/2018
It was wonderful to be able to go through costumes really quick!!
Best immigration experience ever!
ClozinMachine on 6/23/2018
I’ve never breezed through that fast ever. Love the app. Did it on the plane, and as soon as I had Wi-Fi I cruised out of lax. That alone is worth $$
Disappointing
TAAG0725 on 6/23/2018
We had the mobile app ready to go when we arrived at DFW and the wait was ridiculous for the individuals who had taken the time to download the app. They had one line dedicated for those who had the app downloaded, two lines for those with global entry, and ten lines for those who used the kiosk. I was lead to believe it was quicker when using the mobile app, totally untrue. As well, the individuals directing were of no use as well. Never again will I try to expedite and make things easier when it comes to customs. Big waste of tax payer dollars 💵! I’m all about safety, but make those individuals whose job it is to make things run smooth, understand their job.
No waiting in long lines!!
SJgemini on 6/23/2018
I was so happy to get in the Mobile Passport line-there were only 2 people ahead of me, as opposed ro the hundred in the regular line. All I had to do was show my receipt bar code once at passport control and then again at baggage claim. No need to spend $150 on Global Entry!
Nice app
mjl655 on 6/23/2018
Great & efficient!
Works well
Mike DVM on 6/23/2018
Easy to use app that really speeds up coming back home!
Great app
brecheisenbeach on 6/23/2018
More signage at Sacramento Airport would be helpful.
Really nice app
Lfield98 on 6/23/2018
Saves a ton of time in the always busy Atlanta Hartsfield airport.
Shouldn’t it faster?
ep07531 on 6/23/2018
Took a lot longer than normal line in my case. I don’t think it is worth. CBP probably need to open more lines if they are serious about attracting people using the app. There were only two lines for Mobile Passport users.
Super fast!!
twall81 on 6/23/2018
Makes customs a breeze!!
Flew through customs
galadriel11235 on 6/23/2018
Even beat everyone with Global Access. Thank you to the Delta flight attendant who recommended this app.
Customs
Penelope2540 on 6/23/2018
Well, yes, we zipped through Customs, but those who did the regular Customs line still got their luggage from the same flight before us. They made their connections. By the time our luggage arrived the line to exit Customs was so long we missed our flight..after 24 hours of flying. Even our orange expedited passes didn’t help us in the 20 minute exit line, and we missed our flight by 15. There needs to be an expedited Exit line at Customs for people with short connections.
Mooboo18
mooboo18 on 6/23/2018
Great app! Zipped past everyone and was out Under 10mins
Easy as pie!
Mljohnso on 6/23/2018
Easy!
Mobile pass
clmjam on 6/23/2018
Awesome!!!!!!
Time saver!
Baseball217 on 6/23/2018
We saved over an hour from waiting in a long line. We were routed right to the front!
First time was amazing.
Uncle Belvis on 6/23/2018
Saved me about 45 minutes. We’ll see how it works when more people start using it.
Not as quick
FirefighterJD on 6/23/2018
Wasn’t as fast as usual. Needed another window open 👍
Great app!
Launchpad2077 on 6/23/2018
Very fast and easy. Highly recommend.
Best App Ever!
Leroy Jenkins 502 on 6/23/2018
Breezed through customs instead of waiting in a line for an hour!
Easy app, highly recommend
JohannApple on 6/23/2018
Fire up app just prior to going through Customs, easy, fast.
Mobile App Rocks!
Tnormannp on 6/23/2018
It was amazing!!
Too new
gene450000 on 6/23/2018
I was the only one who had to show my passport. The custom agent was unsure about the app.
Convenient
Oldmanmetal on 6/23/2018
The mobile pass app is a great thing. We made it through customs in about 10 minutes while everyone else still stood in line. I would recommend this to anyone
Not Happy
Argh Sum Ting Wong on 6/23/2018
Nope, Mobile Pass system was not working at Newark Airport on 06/23/18 around 19:00 hours.
Loved it!
Mizzdeztiny on 6/23/2018
Can’t believe how easy that was! Saves time from standing in line.
Feedback
brousjc on 6/23/2018
It was great! The only thing was the scanner was not working
Great way to get out of the airport FAST
Annnnnwhoooo315 on 6/23/2018
An A+ service for tired travelers.
Saves a ton time. Must use!
vjperello on 6/23/2018
Saved us a ton of timing when coming back to the States. Worth the download.
Chicago was a mess
h2oPawz on 6/23/2018
I’ve used mobile entry at other airports very successfully (San Francisco is great). Chicago does not have a mobile entry line and not all agents are equipped with a scanner. The employees directing passengers provide mixed messages about where to go. It was a terrible experience in Chicago. I hope they adopt it properly in the future.
Perfect !!
Jkpstewart on 6/23/2018
Not even one minute!
Significantly accelerated the processing speed.
NovMa on 6/23/2018
The equipment at officer side is also fast. User experience is great.
Great time saver
jrhowell09010 on 6/23/2018
This is a great way to get through customs fast.
Saved us a good couple of hours!
danm6771 on 6/23/2018
Came home from Mexico to O’Hare only to find that the customs line was about a quarter-mile long and maybe more. Quickly downloaded the app, passports and pictures and shot to the front of the line. Saved my family an hour of standing in line.
Awesome App!!
Joe and Friends on 6/23/2018
We zipped right through customs -2 mins and done
Great App.
Tom57T on 6/23/2018
Zipped though customs in only a few minutes. Love it.
Travel made easy!
OchoOcho88 on 6/23/2018
If you travel abroad at least once a year this app is absolutely necessary. Used it for the first time today and we breezed through immigration, literally 2 min (most of it was walking past immigration). Amazing app
Great
alan jalalo on 6/23/2018
Easy and the employees are very helpful
What the difference?
jlvchevy on 6/23/2018
The agent still needed to see my handwritten paper and my physical passport, on top of my phone for the mobile passport. So I ask myself, what’s the difference?
Mobile Pass Chicago
Abby Oltman on 6/23/2018
O’Hare needs better signage but using Mobile Pass probably shaved an hour off my wait time in Customs.
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