Mobile Passport

Airside Mobile LLC

(30784)
Price Category Version Released Last Updated Size Compatibility Age
Free Travel 2.9.3 Aug 11, 2014 Jun 04, 2018 55.3 MB iOS 10.0 or later 4+
Download_on_the_App_Store
New in version 2.9.3

+ Minor improvements and bug fixes

Your reviews & feedback are important to us. If you like our service, show us some love with a 5-star rating. We are always happy to hear your ideas & suggestions – email us at flightcrew@airsidemobile.com.

Description

The Mobile Passport app speeds you through U.S. Customs when entering the USA at 1 cruise port and 24 airports!
Officially authorized by U.S. Customs and Border Protection, MOBILE PASSPORT allows U.S. and Canadian passport holders (on B1 or B2 visas) to submit their passport control and customs declaration information via their iPhone or iPad and bypass the regular line to enter the United States. This app effectively replaces the traditional blue-and-white paper declaration form required of all travelers entering the U.S. by air or sea.

1. Complete your profile with basic passport information.
2. Answer CBP’s questions about your trip.
3. Submit your information UPON YOUR ARRIVAL and get a receipt from CBP.
4. Follow the signs to the dedicated Mobile Passport Control lane.
5. Scan your receipt and show your passport to the CBP officer.

MOBILE PASSPORT service is currently available at:

AIRPORTS:
- Atlanta Hartsfield-Jackson International Airport (ATL)
- Baltimore-Washington Thurgood Marshall International Airport (BWI)
- Boston Logan International Airport (BOS)
- Chicago O’Hare International Airport (ORD)
- Dallas-Fort Worth International Airport (DFW)
- Denver International Airport (DEN)
- Fort Lauderdale-Hollywood International Airport (FLL)
- Houston George Bush Intercontinental Airport (IAH)
- Los Angeles International Airport (LAX)
- Miami International Airport (MIA)
- Minneapolis-St. Paul International Airport (MSP)
- Newark International Airport (EWR)
- New York John F. Kennedy International Airport (JFK)
- Orlando International Airport (MCO)
- Phoenix Sky Harbor International Airport (PHX)
- Raleigh-Durham International Airport (RDU)
- Sacramento International Airport (SMF)
- San Francisco International Airport (SFO)
- San José International Airport (SJC)
- Seattle-Tacoma International Airport (SEA)
- Tampa International Airport (TPA)
- Washington Dulles International Airport (IAD)
- William P. Hobby International Airport (HOU)

CRUISE PORTS:
- Port Everglades (PEV)
with more airports and cruise ports to follow.

U.S. and Canadian citizens (on B1 or B2 visas) are eligible to use MOBILE PASSPORT. Household members who are traveling together may be included in a single submission.

Submissions must be sent upon arrival at the port of entry. Receipts are valid for 4 hours. Receipts may NOT be re-used or transferred.

****YOU MUST ENTER YOUR NAME AS IT IS ON YOUR PASSPORT.
****MOBILE PASSPORT IS NOT A REPLACEMENT FOR YOUR PASSPORT. BRING YOUR PASSPORT!

iPad Screenshots
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Reviews
Country:
Speed through customs
Kacvd2 on 6/20/2018
Highly recommend for frequent flying
Excelente servicio!
stacyd0327 on 6/20/2018
Me encanto utilizar esta aplicación
Highly recommend
jls122567 on 6/20/2018
I have used this app at least half a dozen times across several different airports and never had more than a ten minute wait. Today at SFO I zipped to front of 100+ person lines. Bonus that it’s super easy to use and FREE!
Smooth as silk
MarcPar19637 on 6/20/2018
Boy the new system is really great. Easy to run the app and then you fly through customs. Great improvement!
Zipped right on through
Paulsak5 on 6/20/2018
Zipped right on through.
Shortest time in customs ever
Blake&TreysMom on 6/20/2018
Great experience, I was in and out of customs in 10 minutes, with a family of 4.
Game Changer!
Stacy1259 on 6/20/2018
I have Global Entry but my husband doesn’t and using this we both get through in minutes. I’m shocked more people haven’t caught in yet.
Amazing
Teach peach on 6/20/2018
We used this app and got through customs in under five minutes! Wow! So happy and grateful for this service!
Piece of cake
whatevah99 on 6/20/2018
What a wonderful service for business travelers. Thank You!!!
Awesome Experience
Moo hope on 6/20/2018
This just made going through Customs a breeze. We bypassed at least 150 people
Mobile Pass Works
Just listen! on 6/20/2018
First time using the new Mobile Pass. It worked great and got us through Customs Check-in much quicker than other people.
Easy to use
barleywaters on 6/20/2018
Helped get through customs really fast and easy!
Wish I had known
chris 098 on 6/20/2018
Wish I had known there was an electronic option but nobody seems to tell you Go out of the country. The app worked for me but I couldn’t get it to work for my wife so we ended up standing in line for two hours in Atlanta at customs. Seems the application still has a lot of kinks to be worked out.
Time saver
Tytytytytyty123456789 on 6/20/2018
Saved me 30 minutes at customs.
Customs review
Ian Paul Aparece on 6/20/2018
To whom it may concern: We arrived from Cancun to IAH earlier today around 3:00 pm. We did the mobile passport thinking it would be much faster than going through the individual kiosk; however, this was not the case today. The line was longer for mobile passport than the traditional kiosk check-in. This was my first time but my fiancé has been through it and said it’s usually faster. There were 2 agents handling two lines and eventually got a third agent to speed things up. I like the fact that we were able to get our information in through the app as opposed to writing it down or going through the individual kiosk check-in. I prefer this method going forward but make changes for a smoother process when travelers arrive at the destination. Thank you, Ian
Doug Smith
DC Smith 6500 on 6/20/2018
I was asked, did I zip through customs? Not really, I was put in a different line as I told the airport employee I had the pass, and I was front of the line. But the problem, the line was off to the side, and no officer saw this line. Finally after telling the airport employee about how our line was getting snubbed did we get through. Even the officer did not use my app.
DFW wait line
Justice5 on 6/20/2018
The line was incredible long and many were not using mobile app. Line moved quickly but didn’t see how the app changed much.
Very Slick
ljschoen on 6/20/2018
Thank you for this service! We even beat all the Global Entry folks by far! I hope more cities will be added!
G
Name taken 11111 on 6/20/2018
Great app and saves a ton of time
Zip-a-Dee-Doo-Dah
cyiannou on 6/20/2018
Speeded through immigration while hundreds of our fellow passengers were stuck in line. Passed the Global Entry folks too. Downloaded the app and set it up in the time it took to walk from the plane to immigration. Best shortcut ever! And there’s a special lane at customs too! If only our luggage got out just as fast.
Great
sleepy120204 on 6/20/2018
Fast saved time going through customs or I would have missed my flight
Save yourself hours at immigration
TxBravheart on 6/20/2018
I have used the mobile app since the beginning and the longest I have waited is probably 5 mins. This saves me so much time and frustration
Fastest ever!
Cindymoo47 on 6/20/2018
Great experience!
App ... great
JoVa2015 on 6/20/2018
Pretty easy app, takes few minutes to input all required info.
Zipped through
Talon1Lm on 6/20/2018
Zipped through Customs. Then had to wait for luggage
Took longer because SeaTac doesn’t have enough computers
w0rld Trvl on 6/20/2018
At least that’s what the officer told us as hundreds with paper copies were sent through while we ‘mobile’ users had to wait.
The. Best.
skeezak on 6/20/2018
I really don’t want to promote this awesome experience as everyone will be in the line! Thanks for an easy re-entry.
Fast and Effective
ms mindi on 6/20/2018
Took some of the stress out of going through immigration with small kids.
Excellent system
Dnnensnfnemdmkxkd on 6/20/2018
Fast, efficient and easy. Highly recommend mobile pass.
Super simple to use
Southern road on 6/20/2018
Real time saver at customs
Makes getting through customs a breeze!!!
Cprovo on 6/20/2018
If you have this app, you essentially don’t need global entry. One of the TSA agents actually told me that using this app gets you through customs quicker than having the $100 global entry card. I was through customs coming back from Europe in less than 5 minutes, skipped all the lines and didn’t need any written paperwork!
Great app
Candy0121 on 6/20/2018
Customs is ALWAYS a hassle and a waiting game. I never knew how easy it could be by using this app. This was the first time using this app and it was very easy to use. The instructions were simple to follow. I remember seeing the extremely long line for the kiosk machines and then when I hopped onto the Mobile passport line, I completely skipped all the lines. I would DEFINITELY recommend this app
DFW
wookienurse on 6/20/2018
This app is very convenient and allowed me to skip the photo taking kiosk and save time however it was a cluster at actual customs because some agents were only accepting the paper copies. Also there were 2 agents 🙄
Awesome! Most useful app of the year!
kamakuzy on 6/20/2018
No paperwork! Straight to the front of the line!
Breeze through Customs
EdBHolm on 6/20/2018
We flew on United from Frankfurt non-stop to SFO yesterday. There was no line at all for those of us using this app to go customs!!
Awesome easy fast
Polaris Junkie on 6/20/2018
Awesome easy fast
More Cities
Steve - Me on 6/20/2018
Would love for this to expand to ALL point of entry cities.
App was great - where to get in line confusing in Dallas
Duke of CI on 6/20/2018
I don’t know that it saved much time as I still had to wait quite awhile as though the Mobile app and the kiosk all merged together. It was also confusing in Dallas as they had the mobile Passport entry roped off.
Smooth and easy
Car RR on 6/20/2018
Definitely the best way to get through customs.
Mrs
AmerTraveler on 6/20/2018
It was horrendous! The ladies directing passengers were rude, and totally confused!
This app saved us an hour
Sriforum on 6/20/2018
There were more than 700 people in front of us when we arrived. Downloaded the app while waiting in the line. Showed the QR code and the officer asked us to go to a separate both for mobile check-out. Skipped 700+ people and we were out in 2 mins as there were just 4 people in front of us in the mobile check-out line. This app saved us an hour. Thanks and highly recommended.
5 stars
RAMSES ABAD on 6/20/2018
Very good
Breeze thru customs..
TTorres10 on 6/20/2018
So happy the staff at ATL airport mentioned this - if not I’m sure we would still be in line..
Easy to use
Ajax92y on 6/20/2018
Simple and easy.
Customs was a breeze
Kyle045 on 6/20/2018
There were long lines at passport control, but because I had the mobile passport, I was through in about a minute. Others on my flight took over a half an hour. I know because I had to wait for my family members who didn’t have the app.
Good app; HORRIBLE SERVICE
Coastman3 on 6/20/2018
Good app that could help but if customs only has one person processing then it is a waste of time and (even worse) it’s very discouraging. We used Mobile Passport, then stood in an unmoving lime for 30 minuted while the entire plane (more than 100 people) cleared through the regular line. Finally we left the Mobile Passport line and breezed through the regular line. This is YHE ULTIMATE IN GOVERNMENT INCOMPETENCY.
Highly recommend
Irene Loera on 6/20/2018
My family and I always dread having to wait in the long lines at customs. But it was exciting getting to skip through all of that with Mobile Pass. Needless to say, it’s very user friendly-it’s easier than the Kiosk.
Huge Timesaver
njh236 on 6/20/2018
Highly recommend. Saved us at least 20 minutes in our return from Europe thru O’Hare. Very efficient to have loaded photos and passport copies prior to arrival. Was able to process forward from the plane and use a separate line at customs.
Zipped through Customs with 7 people
Mufasa 15 on 6/20/2018
Went through customs in record time with all 7 of my family members! It was a breeze! Skipped the long lines and hoopla. Once you enter the passport info for your family members it remains making international trips a breeze when returning home! Let’s face it the last thing you want to deal with is the hassle of getting through customs when returning home. Love this app!
Don’t leave the USA without this!
ErikaWDW on 6/20/2018
This app saved us HOURS of waiting in line for customs in Atlanta upon our return back to the States from France. It’s very easy to set up for everyone in one household—I suggest doing that even before leaving the States. You scan everyone’s passport, it prompts you for a picture, and that’s it. If you have someone (or others) traveling with you that lives at a different address, have them download the app and get them to set up their mobile passports. When you get off the plane on your your return to the States, open the app, select whether you’re coming back by plane or ship, answer a few easy questions about your purchases, and a special receipt with a bar code will be generated for each person. Look for or listen for a different line for Mobile Passports;we passed up hundreds of people. *Still have your actual passports ready* since the agent didn’t have the scanner for the app, but he was able to quickly process us. This app saved our sanity after experiencing flights delays on a very long day.
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