TurboTax Tax Return App

Intuit Inc.

(187321)
Price Category Version Released Last Updated Size Compatibility Age
Free Finance 4.9 Dec 18, 2014 Jun 15, 2018 132.8 MB iOS 10.0 or later 4+
Download_on_the_App_Store
New in version 4.9

Summertime, and taxes are easy!

We've added a new startup animation that calls out the unique features of the app that give you confidence to do your taxes on your device. Also fixed a few more bugs, and polished a few areas.

Description

How it works: Snap a photo of your W-2, answer simple questions about your life, and e-file securely from your mobile device or computer. 

The most convenient way to get your taxes done right.

Seamlessly and securely switch between your iPhone, iPad and computer. You don't need any tax knowledge. TurboTax asks you simple questions and coaches you every step of the way. We automatically double-check as you go, so you can be confident your taxes are done right. 

KEY FEATURES
• NEW: Uncover industry specific deductions to get every deduction you deserve with TurboTax Self-Employed.
• NEW: Redesigned navigation with quick access to the new financial health app Turbo℠, and other apps like Mint, TaxCaster and ItsDeductible.
• Live on-screen video help with SmartLook™ - Connect with a live TurboTax specialist and watch as they guide you by drawing on your screen to get you the answers you need to file with confidence. Fees apply.
• Step-by-step guidance - Answer simple questions and we'll double check as you go to help make sure there are no mistakes.
• W-2 import – just snap a photo of your W-2, verify your data, and we'll automatically put your information into all the right tax forms.
• FaceID, Touch ID and PIN - Get secure access on any device, seamlessly switch between your phone, tablet and computer and pick up right where you left off.
• Understand the "whys" behind your tax refund, in a tap with ExplainWhy™.
• Coverage for any tax situation with our full product lineup: Free Edition, Deluxe, Premier, Self-Employed
• Searches 350+ tax deductions and credits to maximize your tax refund. (available in Deluxe, Premier and Self-Employed)
• Fastest tax refund possible with e-file and direct deposit.
• Start for free - pay only when you file your tax return* or pay for TurboTax using your federal tax refund. (fees apply)


*TurboTax pricing is based on your tax situation and varies by product. Actual prices are determined at the time of print or e-file and are subject to change without notice.  Internet access required; standard message and data rates apply to download and use mobile app features and content.

*SmartLook access to a TurboTax specialist is included with TurboTax Deluxe, Premier, Self-Employed, and TurboTax Live; not included in Free Edition (but available as an upgrade). TurboTax specialists provide general customer help and support using the TurboTax product.

*TurboTax Live and Expert Review by a CPA or EA are available on a PC or laptop; not available on the TurboTax mobile app or when using a web browser on your mobile phone. On-screen help from a TurboTax specialist is available via Smartlook™ on a PC, laptop or the TurboTax mobile app. Service, area of expertise, experience levels, wait times, hours of operation and availability vary, and are subject to restriction and change without notice.

To learn how Intuit protects your privacy, please visit: https://security.intuit.com/privacy

iPad Screenshots
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Reviews
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Extra charges
carolyne53 on 6/22/2018
I just got charged 103.10 for a refund that I NEVER even got till now idk what the charge was even for but somebody needs to fix this I’ve tried calling and I never get answers to why I was even charged for trying the free filing of my taxes that I never even got!
Just Completely AWFUL
great-white on 6/19/2018
H and R block Referred me to them as it would have costed me more money to use H and R block since I owed money. I used them and my taxes were “rejected”. Didn’t get a notification until after the deadline from turbo tax. Still had to pay the $29.99 though because I filed through them and I owed money. Tried contacting customer service but there was no answer from an actual human. All automated. IRS is same way, they don’t answer when you need your agi. They want you to pay taxes but offer the least amount of help possible. So you don’t pay taxes you go to jail... Well I tried and I didn’t get assistance. So don’t use turbo tax, don’t go to h and r block because they’ll refer you to this junk. And don’t depend on any of the over payed irs employees to help because they will send you to an automated line that does no good.
2nd Amendment
WindowsKillsApple on 6/15/2018
I have used TurboTax every year for my entire adult life, but due to their stance against gun purchases, next year I will be using another software service
Doesn’t support 2nd Amendment
Jaserx on 6/12/2018
So I will no longer support Intuit.
Worst ever
Scurbs on 6/11/2018
Similar problems as other bad reviews
Trash
alexthefail on 6/10/2018
Says it’s free but I had to end up spending $108. Not easy to use and terrible customer support. I can’t even get a refund and I didn’t finish using it to do my taxes it was so bad.
Worst service ever
3F Spartan101 on 6/6/2018
I have never had so much bs happen using anything, I get you charge some sort of fee for your service but to do a direct deposit you charge another $40 on top of it as well as to talk to a love rep which you pride yourself on it’s another $30 on top of it. I paid for the direct deposit back in April guess what my return STILL hasn’t been deposited. I am NEVER using them again nor will I recommend them to anyone.
No refund
AjHast on 6/3/2018
I did my taxes m this year with this app. I was told I will get money back and I waited forever. It’s been now months and I still have not received any money at all. I will wait until the end of this month and then I will go to a lawyer. I start to believe that this is a scam. No one ever answers me or anything. They said it’s free and I followed every step and still nothing.
DANGER
Someguy6347733 on 6/1/2018
TurboTax messed up and now California is threatening to file a lien against me!
Login
Serendipity55 on 5/23/2018
This is a terrible app. I am not able to login on my phone or IPad, especially after changing my password. Useless app.
To many hold ups
Kriplej23 on 5/23/2018
MN state Department of Revenue slows down returns that were filed from TurboTax. I’m on 90+ days & it hasn’t left the processing stage. If you want your return quick just go to H&R Block; the DoR trusts them.
Very unsatisfied never again
tyshity on 5/21/2018
I just don’t understand , I was recommended from several friends to use TurboTax . I filed March 18th and everything says accepted . I checked my information on irs.gov it is now may 21st and everything says still processing I don’t understand what is going on ??? And why is my refund taking so long . I just want my money please
Demanding a refund!
VampireKitties on 5/13/2018
Had so many bugs not fixed on tax day. I had used it months earlier to get an idea of what my refund would be but when I found out I would owe money I decided to wait until I had the money before filling. On tax day it said I owed $0 and refund was $0. I got all the way to the end and it said I was ineligible to digitally file my Federal and would have to print it off and mail it to the IRS instead!?? Every time you clicked the link to print the federal the app cycled you through the last 2 or 3 pages. I was unable to file AFTER I already paid $107 to TurboTax! I didn’t have time so I started over with the H&R app instead, was easy accurate and not glitchy as heck. I called my bank immediately to try and cancel the payment but was told because I couldn’t go to my bank that same day I’d have to work with TurboTax to get my money back. I’ve been trying to research how to get my money back while I wait till Monday when their call hours are. From what I’ve read you can’t get your money back from TurboTax after it’s already been paid. I’ll be demanding TurboTax repay me the $107 I paid to file. Wish me luck and never use TurboTax; it’s honestly easier to do it by hand.
Awesome
Chris smash on 5/11/2018
Absolutely awesome
10+ Stars for this HIGHLY SATISFIED TURBOTAX USER!!(1st Time user)
Mommabear25_AO on 5/6/2018
This was my FIRST YEAR doing taxes. I loved using TurboTax!! I am HIGGGHHHLY & COMPLETELY SATISFIED, with my 2017 federal & state taxes!! I have heard so many negative reviews and responses about another tax competitor and company H(and maybe) •ARE•BALL-BUSTER!! SO WHEN I GOT MY TAX RETURN INFORMATION FROM MY TWO EMPLOYERS—I immediately thought and decided that I was going to be filing with TurboTax. I am going to be using TurboTax every year from now on! The customer service that I received from the TurboTax specialists, is hand down legit and they are just...amazing at what they do and they definitely have the A+ quality when it comes to customer service. They were very friendly, courteous, nice and hands-down awesome. There was not one time where I had any doubts and any concerns when it came to what I needed help with. Thank you VERY MUCH TURBOTAX TEAM!! Your customer service is just-the bomb diggity!!!
Nice product
jassi09793 on 5/4/2018
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Best tax company!
Johns nicknack on 5/2/2018
Been using Turbo Tax for over 10 years and love them!
Upset
omgseeiously on 5/2/2018
Downloaded the app but I have to now delete it cuz since I used the “cheap” turbo tax I cannot use the app I have to use the “online” one a little disappointed but whatever thanks for everything.
Review
lilvic98 on 4/25/2018
This is awesome!!
Thought it was free to file, but it’s NOT!!
Madden Metal on 4/25/2018
Turbo tax charged me $110. I was aware of $39.99 fee for state returns. I don’t know why was I charged the rest of the amount. No matter, how hard I tried, I wasn’t able to file my taxes without that $59.99 fee. It was a tax refund for an internship, and turbo tax took almost 10-20% away without even explaining how that deluxe fee was charged when they said filing taxes would be free!
Rating based mostly on customer service
Traavv on 4/20/2018
Edit: The Intuit team heard my issues and very quickly resolved them. I guess I just encountered lots of bugs this time around.
Shelbi 9
shelbi 9 on 4/20/2018
I did my taxes feb 2 I use the mobile app for the first time never again still waiting for my refund something happened i’ve been in the aero department since February 2 something happen by time since I filed and it getting to the irs tryed to contact someone from turbo tax to see if they can see what happened with my application but there’s no want to talk to because I did a free application
Intuit is a scam!
disgruntled app downloader on 4/19/2018
This app is poorly made and waits till you get most way through to tell you that you need the $59 deal, you know, because you actually had a job last year... I’m getting $34 back, no I don’t want the $59 deluxe deal just to file a 1040EZ! Once you select deluxe, there is literally no way to undo it from the app. I had to go to the website to clear and start over. Now half way through it’s locked up and I can continue. TurboTax used to be free, then Intuit bought it and turned it into a bait and switch cash grab. Edit; I used a different service (for free) because evidently if your employer offered any options whatsoever, like a health savings plan in my case, TurboTax waits till you’ve done everything else to notice they just simply can’t process it without a $60-100 plan. Oddly enough every other tax program has found a way. Stay away from intuit products, you’ll get better service, and quality for far cheaper anywhere else.
Pain in the…
r3b3cki on 4/19/2018
Wow I went to file my sons taxes for him and what a royal pain in the butt at the end making me think this whole thing is free to file and how to end up paying money to file them. False advertisement, The commercials made it seem easy live help is included with this you need to pay to talk to a live person and not automatic response with a computer. And it just gets worse from there I don’t think I will ever use TurboTax ever again first and last time!
Does actually give tax returns
Anna_M123 on 4/18/2018
Filed my taxes with them, they said they sent it and everything, never received it. Honestly didn’t even care that much but when I tried to get my transcripts from them, I couldn’t. Live help is not helpful at call. They have no customer service and I had to go through the actual IRS to get the transcripts because they want you to pay 50 bucks for nothing, overall just don’t use them!
Beyond frustrating.
EggMyHouse on 4/18/2018
My return kept getting rejected after correcting and recorrecting it in every way. Waste of time and money.
Scam
DanteKalil on 4/18/2018
I see now that a lot of other people have had problems with hidden fees and being forced to pay to file your taxes on a “free” tax filing. I had the same issue with hidden fees that I did not click on and they ended up taking $120 out from my $440 tax return👍 I already get robbed by the government and now that I’m getting a little of that money back turbo tax robs me aswell. I will not be using this app again. It’s cheaper to use a professional and you get more money back on your return aswell.
So far so good
Tretaylor on 4/18/2018
Doing my taxes so far so good everything’s been smooth and the interface is nice.
White screen upon file if fed return.
JRM8447 on 4/18/2018
Why do I get a white screen when trying to file federal return? James R. Mahan, 8447
Good App for College Kids
PoshPeacock on 4/18/2018
This is the first year that I’ve filed my taxes by myself. The Turbo Tax app made the process really fast and simple, and I appreciate that. My only qualm about the service regards the advertising. On television and online, Turbo Tax service is advertised as free, but it isn’t. There’s a $29.99 fee for filing federal and state together and another $39.99 fee if you choose to have them deduct the fee straight from your return. I was a little taken aback by that, but not enough to stop using this service. In my opinion, using the Turbo Tax app is still cheaper than going to a traditional tax preparer and I would recommend it to any one of my friends or anyone whose tax information is minimal. Thank you Turbo Tax!!
Saves my info but costs $30 to access
midnes4 on 4/17/2018
Crap software.
So easy!
Dirrty Craig on 4/17/2018
I couldn’t be happier with my experience. I’ve used Turbotax before on my Macs (years ago) but this is the first time I’ve done it on the iPad. These apps have come a long way. I did my complicated self employed (musician) taxes with 1099s etc, and my wife’s W2 in under an hour including deductions etc... Fantastic from start to finish. If you buy the self employed version you also get quick books self employed for free which is a great value. I couldn’t get the code to redeem that to work but I assume it’s because their servers are busy from the last minute filers. Lastly, they sent emails with updates on the status of my return. It was accepted via efile and I’m good to go!
This worst app I’ve ever downloaded.
ThisIsGettingWeird on 4/17/2018
I don’t know how this has such a high rating. It is the worst, least helpful tax return system I’ve ever seen. I hope nobody seriously pays these guys the money they beg for in the app. Just be gone.
Stupid Popup
OneNaerys on 4/17/2018
I would give five stars if it didn’t repeatedly pop up asking for a star rating WHILE I AM TRYING TO DO MY TAXES!
Easy taxes
CatoWyndy on 4/17/2018
Easy Breezy
Was good...not now
Elric007 on 4/17/2018
I used TurboTax for a long time...was always good and reliable...taxes in 15 minutes. But these updates have given me major login issues that past 2 years and it was even worse this time. Customer service is a joke now too. They don't even care...just told me to try a different tax app....lol...wow. So ya, I did just that...Get the hr block app instead.
Awful
rvk7prp on 4/17/2018
Your site doesn't save passwords
Best Quick Services
hanifimanfifi on 4/17/2018
I do my taxes with Turno everyyear and had no issues
No Surprises!!!
Mb black13 on 4/17/2018
I thought the federal tax returns were free to send but SURPRISE! If you’re not paying attention it says free to prepare. So if you’re broke or you know you owe these federal pricks then find a friend or family member to help you do your taxes or go to your local church or somewhere they won’t beat you out of your money. It’s bad enough we have to pay taxes, but then you have to pay to send them too! Absolutely ridiculous! ✌🏽
Advertised as free, not free at all
Creative nicknam on 4/17/2018
TurboTax was popping up in my email, they advertised to me through amazon, mint, many other apps that I use that it would be FREE. I file my taxes and they slap me with over 200$ in fees. I was able to get one of the 50$ fees removed, but they charged me 120$ for a self employed plan and I’m not self employed. I tried getting help on figuring this out but was just rerouted over and over again to useless pages that had nothing to do with my situation. Lost most of what I would’ve gotten returned to me. Felt like a scam, I will not be filing with them again.
Wow
angel🌙 on 4/17/2018
So in order to have my info from last year automatically filled out I have to pay $30? Wow lol what a scam I can see why people are so displeased with this app! Do your taxes, for fast and easy for free! (Unless you actually want it to be fast and easy then you need to pay $$$)
Asked to Early
Won't start!!! on 4/17/2018
I just finished entering my info when I was asked to rate this. I haven’t even finished
It’s getting too expensive
Briefnotion on 4/17/2018
Hell man, I just wanted a quick efile solution.
1099-G Fail
evonbart on 4/16/2018
My main complaint during the ‘interview’ is the pretty standard prior year state refund form 1099-G amount was not clearly requested. Luckily I caught it, but this was after the return was filed and I had to file a paper 1040X Amended return to pay the difference. On the IRS form it is a very obvious line item so TurboTax needs do a better job with this routinely entered amount.
SOB didn’t let me copy last years data !
Wigglesisfat on 4/16/2018
Dirty SOB
Easy breezy app
Onie63 on 4/16/2018
Good job at making life easier
Love
srb005 on 4/16/2018
I have complicated taxes. I love turbo tax. I have no problem getting help by phone. Perhaps the whiners are really the NC residents trying to get the child tax credit illegally, which holds us all up. I dunno. Pretty straight forward to me.
Used it for 7 years, this is the last
stuartsu on 4/16/2018
There is no explanation too much of the program. It used to be better. This year in particular, you have this one click that doesn’t explain to you that if you click it you will have to pay an extra $179 (and there are more fees coming. It looks like it was just a click through button. You don’t know the big hit is coming though until you get to file and by then, too late; you can’t take it off. Yuck. For this much money, I will pay someone else to do my taxes for me!
The best
vin cin so on 4/16/2018
I love this app made it easy for me to file my taxes
Absolute worst
92StangGT on 4/16/2018
Tried to file my taxes through this app, federal went fine but when it came to state they wanted to charge me $29.99. When I went through the help process all it did was show me faq’s with the option to talk to a live rep, BUT; in order to talk to a live rep you need to sign up for a$30 service. No thank you. Another app advertised as free but really pay to use. Never using TurboTax again
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