Amazon Alexa

AMZN Mobile LLC

(12910)
Price Category Version Released Last Updated Size Compatibility Age
Free Music 2.2.223830.0 Dec 10, 2014 Aug 16, 2018 283.1 MB iOS 9.0 or later 4+
Download_on_the_App_Store
New in version 2.2.223830.0

• Various bug fixes and performance improvements.

Description

ALWAYS READY, CONNECTED, AND FAST
For Alexa device owners, the free Amazon Alexa App is a companion to your Alexa device for setup, remote control, and enhanced features. Alexa is always ready to play your favorite music, provide weather and news updates, answer questions, create lists, and much more. Alexa's brain is in the cloud, so she continually learns and adds more functionality over time. The more you use Alexa, the more she adapts to your voice, vocabulary, and personal preferences.

A NEW WAY TO USE SMART DEVICES
With Smart Home, control or check status of your smart lights at home and on-the go. Create groups of smart lights and control all the lights in a room with a single command. Automate your smart home with custom Routines - with one command you can wake up with your Flash Briefing, turn on the lights, and get the coffee brewing by turning on your smart plug.

CONNECT WITH FAMILY AND FRIENDS
With the Alexa App, you can call and message Amazon Echo device owners and anyone with the Alexa App on their phone. When you’re away from home, use the app to make a quick call or send a message to your family’s Echo. Use Drop In to instantly connect with your Alexa devices to a call home or to let the family know it’s time for dinner.

MUSIC EVERYWHERE
Stream all of your music, listen to radio stations, and have access to news and information, all by voice -- or with the Amazon Alexa App. Create groups of devices on the same Wi-Fi network to surround yourself with Music.

HOW IT WORKS
Interactions with devices with Alexa are automatically mirrored visually on your Amazon Alexa App, providing more information as you want it. The Amazon Alexa App lets you easily manage your alarms, music, shopping lists, and more -- wherever you are.

FAST WI-FI and EASY SET UP
Connect to your home's Wi-Fi network using the free Amazon Alexa App, with its simple guided setup. Now you can stream all of your music, listen to radio stations, and have access to news and information, all by voice -- or with the Amazon Alexa App's intuitive interface.
Some features are not available in all locations, for example, Alexa calling and messaging, Smart Home controls, and Music.

iPad Screenshots
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Reviews
Country:
Used To Be Dependable
Ms.dickens on 8/18/2018
I have no clue what happened?? Suddenly started closing down while adding items to my list! Then a humongous amount of my phone memory suddenly was eaten up. I uninstalled this thing... Voila!! Memory was back. Am trying it again. If it messes up it will be history. Back to paper lists for me! 8-18-18
I can’t do it
mrmoneymanYT on 8/18/2018
I don’t have a smart phone so I can’t call anyone at my Alexa
Isaac
igovkvkgkg on 8/18/2018
When I use the app it freezes and I can’t scroll up and down or if I press a button on it, it doesn’t do anything!!😡😡😡😡😡😡🤷‍♂️🤬🤬
App crashes on splash screen
Mulehog on 8/18/2018
I updated to the latest version today on an IPhone 6 running the latest IOS. I see the splash screen and then it crashes and closes after a few seconds.
Better wear a helmet....
911Fixer on 8/18/2018
Because this thing crashes non-stop. I’ve updated, reinstalled, and done everything short of buying it dinner. The routine remains the same: open, get to the part of the app you want to use, and it crashes. Rinse, repeat, and if you’re lucky you’ll catch it in a good mood and you can actually get something done.
A crap app to go with crap devices
Johnnysaw on 8/18/2018
I need to use this horrible app frequently because the poor Echo Dots I own will start sputtering or playing music at a slower tempo (crazy right?). But this app often fails to connect to the Echo or fails during setup. Amazon support is non existent for their Echo/Alexa devices and apps. I would not recommend.
Why is this so mediocre?
calvinbrodice on 8/18/2018
The interactions in the app are THE WORST I’ve experienced in an iPhone app. With the resources amazon allocated to Alexa why is this app such sh¡t? Feels and functions like a web app from 2007. One issue that drives me nuts is the lack of synchronized state of the currently playing audio.
Terrible
Usolivier on 8/18/2018
Amazon could have built something much better. It’s very slow and unresponsive.
Terrible
SUPERNOVA83 on 8/18/2018
I tried to change the settings for my echo snow on here it just froze. When I tried to send feed back it wouldn’t let me. I couldn’t even click on the box to write anything
The replay feature
Landen___ on 8/17/2018
I use my echo to play waves at night but I press replay but only lasts for the amount of time is normally is. It does not replay. This app is unreliable
Latest version has issues...
Markarts on 8/17/2018
Deleted the app and reinstalled and everything was working fine UNTIL the new release. Everytime you run the app now you need to have Bluetooth activated, if it's off you get a pop-up window telling you to turn it on... So annoying!!! Never had that issue before!!! Can we fix this Amazon?
Can’t be good
beanerschnitzl on 8/17/2018
Using on iPhone X. Causes phone to become incredibly hot within minutes.
The current version is still garbage
OlCrazyJoe on 8/17/2018
It's not responsive when you try to adjust the volume. You have to tap many many times. The user experience between screens is not responsive. Tap multiple times to tell the app you really want to transition to another screen. Wait for screens to load... Loading music on the app to play on an Echo is harder than it should to be. And you wait awhile when navigating any hierarchy. Just found that browsing my music history is worthless as the app can't play music from the history list. Calling and messages feel like they've been bolted on to the app. Contacts are horrible. You can’t add or remove them but you have to allow Alexa access to your contacts on the phone and edit them from there!? And blocking them doesn’t work either. I just went through and blocked a ton of contacts but opening the app again shows them unblocked. This app is pure garbage.
New update causing Sirius XM issues
td4abb on 8/17/2018
Just did the update today and now when I tell Alexa to play certain channels on sirius xm suddenly she can’t find the channels that have always been there, but when using just the Sirius app it’s fine
App closes immediately on iPhone 6
Led203 on 8/17/2018
Every time i open the app on my iPhone 6 (i have 8.5 GIG after space), it closes within 2 seconds and i can’t do anything! The app works on my iPad, but .... What the heck is going on? I really liked the app before this started happening. This has been happening for about 3 weeks. I uninstalled the app and rebooted my phone and then reinstalled it. It worked fine until i signed in, then it closed immediately. I’ve installed all the updates, to no avail! Anybody else having similar results??
It can’t be this bad
happily 27 on 8/17/2018
I down loaded this App when I got my first echo spot and I find it to be the most confusing and dis organized App I have ever used. Normally I don’t write reviews but this time I had too. I use it primarily to listen to audio books and create lists. Wish I could do more but searching the App is painful. You can do better. Please rewrite this App.
Disenchanted
TexVortex on 8/16/2018
I have constructed more than 500+ playlists for my personal use in Amazon Music, but Amazon Alexa is only recognizing 100 of them. In addition, I frequently must repeat myself, sometime eight times(!) before Alexa will finally interpret my requested playlist. And, it wasn’t always that way! Becoming very disenchanted with a potentially fantastic product.
Finally has voice control! BUT everything else is broken.
bluefunoodle311 on 8/16/2018
Theoretically much more useful now that it has voice control so I can rid myself of the Roav and just use my phone in the car, but missing some important features to make Alexa functional: 1. Make it fully hands free with a wake word like the music Unlimited app 2. Integration with Google and/or Apple maps for quick GPS directions using location services 3. Add drop-in/announce to communicate with Alexa devices at home 4. Support for alarms and reminders on the device that the app is on 5. Fix the constant crashing!!! 07 July: Says it updated 20 hours ago to correct bugs and drop in/contacts issues. Haven’t been able to test any of that because the app still crashes every ten seconds! Trying to enable the wemo skill to set up a smart plug and can’t even do that before the app crashes. :( 13 July: Another bug fix update released and yet, the app still crashes a matter of seconds after opening. No specific triggers, will close on its own after a while or immediately upon tapping on most anything on the menus. 21 July: Brief mode unavailable. Still crashing to background every time I open the app or try to do something within the app. Drop in from mobile app to echo dot works about ten percent of the time. 02 August: Here we are, about a month later and after many supposed bug fix updates and the app STILL crashes every couple minutes. 16 August: Just updated again for “various bug fixes” and I am actually able to do a few things in the app now, but still crashes A LOT. I can at least set reminders, so that’s something I suppose. 2 stars, for now.
Getting better
Ting682 on 8/16/2018
I hope they improve routines.
Amazon
Alwaysrelax on 8/16/2018
I’ve had all the devices.... they just keep getting Worse. I don’t even want to give them to someone....so in the trash they are going. I’m going with Google.
Nag, Nag, Nag
dvenwa on 8/16/2018
Keeps telling me to turn on my Bluetooth every single time I launch the app. Listen, I'll decide when I want Bluetooth on, NOT you, but it's endlessly annoying for it to keep nagging me about this! Every Single Time!!!
FIX THIS!
Jacks ☕️ on 8/16/2018
I just want to be able to skip to a certain part on my favorite podcast. I keep telling Alexa, “skip 10 minutes” or “skip 5 minutes” and she seems to just ignore me or not compute. It would be helpful if I could just go onto the app and skip to my desired time... yet I am unable to slide the “play time” bar up and down. Now, I am sitting here listening to a podcast (I’ve already heard twice) from the beginning when all I needed was a piece of info somewhere near the end of the ONE HOUR, 45 MINUTE episode. Nice. Other than that irritating factor, Alexa is cool.
New version not so good
New2app on 8/16/2018
Been using Alexa for awhile with no problem, it is app I have a problem with, this new update in the middle of using the app screen turns black and you and then have to force a shutdown to go back into the app and and still turns black. When I look to email The developer about the problem there is no way to contact the developer they have a great help section but is no way to let them know about bugs in the app. That is plain dumb.
So much room to improve
kmar0127 on 8/16/2018
It seems relatively simple to program Alexa to keep track of which flash briefings you have already heard. Alas, she does not, so you listen to the same things over and over again if a source hasn’t been updated with something new by the next day. I’m almost afraid to use Audible because I’m afraid it will just play each audiobook from the beginning every time. Audible is an Amazon product and is able to keep track of what has been listened to and what has not. The Alexa people need to talk to the Audible people to figure this out for flash briefings. There should also be a way to simply exclude every briefing that hasn’t been updated recently, instead of listening to Alexa say explain that multiple sources have no new content at the moment every single time! Routines are a cool concept but extremely limited! Routines should allow you to open skills sequentially.. imagine being able to program a specific order of exercise skills, for example, have “start my day” include a guided breathing skill then play 15 minutes of an audiobook from Audible, etc., or ending your day with a routine that reminds you to take the trash out (only if it’s a particular day of the week), a “get ready for bed” routine you can customize with reading of a short story followed by a guided sleep hypnosis. The bare bones are here, but there is so much room to expand. Get on it please! The possibilities would be endless with fully customizable routines!
Always Frozen
Jambajan on 8/16/2018
Cannot open any setting features or access any lists.
Amozon music not supported
Jourdon-iPad2 on 8/16/2018
It says app not supported. Garbage. Why?
Horrible
Boggfgvdg on 8/15/2018
Literally of no use to me whatsoever, but when I did need it, I didn’t work, every time I try to connect it to the internet, it just craps itself, a dead animal is more reliable than this app, and I 100% believe that
By far the most poorly developed app in the App Store
ctsmith4 on 8/15/2018
Consistently crashes. Zero improvement since initial launch. Zero. Thanks Jeff Bezos.
Amazon Echo Dots can be EASILY HACKED!!!!!!
Macdken on 8/15/2018
Every Amazon Echo Dot out there can be hacked!! If you are in your house and have no neighbors close to you, well then you will be okay! But anyone that has neighbors that are creepy, well they can hack right in, even with protection and vpn, hacked. Then after they are in, while you sleep, they can attempt to steal bandwidth!! SHAME ON YOU AMAZON!!! You left the doors WIDE OPEN!!!!
Miserable
Schmizk on 8/15/2018
I’m amazed that a company this big with so much resources can’t produce an app that actually works. It freezes constantly, the UX is nothing according to apples guidelines, and the overall experience is appalling.
Bugs after update
Dghfgbgggfdhbj on 8/15/2018
Latest update is full of bugs. Like won’t play history, stops responding, exc...it worked better before .
password not recognized
27434654 on 8/15/2018
multiple attempts and resets and sill does not recognize the password. incredibly frustrating
Smart Home Page Blank
PSJor on 8/14/2018
I have to delete the app and install it again every time I want to display the Smart Home page.
Reminders not working
I surfing on 8/14/2018
The reminders are not working in the app. I wanted to double check and make sure Alexa heard me right for a reminder I put in but the section on the app just loads and loads but never comes up. It is very frustrating it use to work before the update.
Not responding
Woods4000 on 8/14/2018
It just shows blinking dots with no progress. Screens won’t load. Can’t connect to Echo
Connection Issues to Alexa Service
Hgvhgv vhgvgh on 8/14/2018
I found the idea of using Alexa on my Headphones pretty good.But after the Setup of Alexa, it says that it cant connect to Alexa Service which makes me unable to use Alexa.
WIsh I could score 0
Traxel on 8/14/2018
I am updating my review and continue to wish I could score it as a 0. Some changes have been made that resulted in an application that crashes so frequently that I cannot complete entering a reminder. I had to relaunch Alexa about 20 times (not exaggerating) to enter 6 reminders. This is a feature that has become a routine part of my morning entering reminders for appointments, tasks, etc. I should not have to spend 30 minutes entering half a dozen reminders. Amazon, of all companies, should not take multiple steps backwards when "updating" an application. You froze the profile in portrait...really? Don't you think that an abundance of users open this application on their iPad and prefer to use it in the landscape format? A user shouldn't have to inform you about this. Also, the screens are not as friendly as the previous version. And to top it off, why have you not added volume control to Flash Briefing? I can use the application to control the volume of music, but not Flash Briefing. I fear that the more I use the 'new' version of the Amazon Alexa app, the more I will long the previous version.
App constantly freezes
chanshawn11 on 8/14/2018
Please fix this Amazon. It freezes every time I use the app. I have to close and reopen it in order to scroll.
Doesn’t work
Piquantlypurple on 8/14/2018
Omg please fix the alarms/reminders glitch that doesn’t allow you to edit alarms and reminders. Or even turn off the alarm as it’s going off from your phone. Whenever I click on the alarm/reminder section it just loads and loads and loads and loads. This app is trash.
So slow. Always shows empty states.
justinsepulveda on 8/13/2018
The initial load screen is so slow. And then every time you load a page it shows the empty state first. Sometimes multiple empty states. I'm on an iPhone 8 Plus. How is such a simple app so slow on such a powerful device?!
I am so sick of this thing malfunctioning
Jvbjvb on 8/13/2018
!
Problem w/ app = Alexa is a brick
Quail me my on 8/13/2018
Alexa is unable to connect to xfinity WiFi, as the app currently does not render external webpage when trying to set up Alexa to internet (entering information on an external webpage is required to sign in to xfinity at the university dorm I live in). Without internet, Alexa does not do anything, it can’t even be used as a Bluetooth speaker. So basically after a year of using Alexa it has become a brick. Please fix the app.
Why is this app so bad?
Fishhook henchmen on 8/13/2018
At least once a month I’m forced to delete the app and reinstall, because it will suddenly show that it’s taking up 40gb of space on my phone and will not stop shutting down in the middle of a call. Like, what? It makes no sense, and is endlessly annoying. Amazon, get your sh*t together.
Love It
MomJ4 on 8/13/2018
The issues I had with the previous versions have been corrected and I’m completely satisfied now! Excellent for shopping!
Why change the look to trash?! DOESNT WORK!!!!!!!!
WORD GAME QUEEN!! on 8/13/2018
The new look with update is absolute TRASH!!! It doesnt even work properly. Might as well get cortana or whatever else is available! TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH
Good when it rarely works
Djt. on 8/12/2018
Uses way too much storage and still crashes all the time.
Why does this app crash constantly?
heatherazz on 8/12/2018
Alexa is super helpful. I rely on the drop in function often. But this app crashes several times before I can get it to stay open.
Still can’t access alarms and timers
hytdfhj on 8/12/2018
It has been a week now. I need to adjust my alarms with the app.
It won’t load... super buggy!!!!
fugbjfb on 8/12/2018
It is so bad I waisted three hours trying to make it work!!!
“Alexa, Please fix this app”
KM197 on 8/12/2018
“I’m sorry. I can’t do that.” This app becomes more useless and unstable every day.
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