Amazon Prime Now


Shopping Food & Drink
Not Recommended   
Current Version (5)
All time (1016)
App last updated Oct 19, 2017
New in version 4.3

Bug fixes and performance improvements


You have better things to do than go to the store. Skip the trip and shop for tens of thousands of daily essentials and gift items through the Amazon Prime Now app.

• Two-hour delivery is FREE and one-hour delivery is available in most areas for just $7.99. Prime Now is available from early morning to late night, seven days a week. Currently available in select areas including:
- Atlanta, Austin, Baltimore, Berkeley, Brooklyn, Chicago, Columbus, Dallas, Houston, Indianapolis, Las Vegas, Los Angeles & Orange County, Miami, Minneapolis & St. Paul, Nashville, New York City, Northern Virginia, Orlando, Phoenix, Portland, Raleigh, Richmond, Sacramento, San Antonio, San Diego, San Francisco Bay Area, Seattle & Eastside, and Virginia Beach.

• Shop for groceries, gifts, goodies and more from your favorite local stores:
- Chicago: Plum Market, Eataly & Eataly Vino, and My Fit Foods
- Indianapolis: FreshThyme
- Los Angeles: Sprouts and Bristol Farms
- New York City: Westside Market, Eataly, Gourmet Garage, Union Square Wine & Spirits, Vintage Grape Wine & Spirits, and Billy's Bakery
- Portland: New Seasons Market, World Foods, Uwajimaya, and Cupcake Jones
- San Diego: Sprouts, Bristol Farms, Northgate Market, and Keg N Bottle
- San Jose: Sprouts
- Seattle: PCC, Bartell Drugs and All The Best Pet Care

• Get delivery from your favorite restaurants:
- Atlanta: Aviva by Kameel, Chai Pani, Flip Burger, Flying Biscuit, Grindhouse Killer Burgers, Varasano’s Pizzeria, and many more
- Austin: Boteco ATX, Chi’Lantro, Clay Pit, Michi Ramen, Moonshine Patio Bar & Grill, Southside Flying Pizza, Sugar Mama’s Bakeshop, Terry Black’s Barbecue, The Backspace, and many more
- Baltimore: City Cafe,HomeSlyce, Indigma, Locust Point Steamers, Matsuri, Shiso Tavern, The Helmand, and many more
- Chicago: Big Star, Dove’s Luncheonette, Chicago Q, RPM Italian, RPM Steak, Balena, Big Bowl, Wildfire, Butcher & The Burger, M Burger, Beatrix, Tallboy Taco, Publican Quality Meats, and many more
- Dallas: Blue Goose Cantina, Bryan Street Tavern, Ellen's Southern Kitchen and many more
- Houston: Beaver's, Dish Society, El Tiempo Cantina, Empire Café, Happy Fatz, Hay Merchant, Luna Pizzeria, Piola – Midtown, Thai Gourmet, Carrabba’s, Max’s Wine Dive, P.F. Chang’s and many more
- Los Angeles: Umami Burger, Baby Blues BBQ, Wokcano, Hurry Curry of Tokyo, Feast from the East, John O’Groats, and many more
- Manhattan: Billy's Bakery, Pick a Bagel, S'MAC, Empanada Mama, Brother Jimmy’s BBQ, Junior's Restaurant & Cheesecake, Le Pain Quotidien and many more
- Miami: Baires Grill, Brother Jimmy’s BBQ, La Provence, Madero, Michael’s Genuine® Food & Drink, Morgans Restaurant, Spris, and many more
- Orlando: Hawkers Asian Street Fare, Artisan’s Table, Dexter’s, Graffiti Junktion, Tamarind Indian Cuisine, Mamak Asian Street Food, PF Chang’s and many more
- Portland: Pok Pok, Sizzle Pie, Waffle Window, Luc Lac, Habibi, East India Co. Bar and Grill, and many more
- San Diego: T Deli, Tajima Ramen House, Carnitas Snack Shack, Alforon, Mama’s Bakery & Deli, Rubicon Deli, and many more
-San Francisco: Big Chef Tom’s Belly Burgers, DOSA, Les Clos, M.Y. China, The Monk’s Kettle, Pressed Juicery, Rosamunde Sausage Grill, and many more
- Seattle and the Eastside: Cactus, Wild Ginger, Skillet, Marination Station, Re:public, Café Yumm, Ten Mercer, Mamnoon, and many more
- Tampa: Taco Bus, India’s Grill, Renzo’s Gourmet, Curry Leaves, Queen of Sheba, Byblos Café, Datz, Piquant and many more

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No Longer Free
Total Awesomeness on 10/19/2017
They are now charging for shipping. Literally the only reason I use Prime Now over Instacart because it was simple to find $20 worth of things and shipping was free. Made the choice today to order off Instacart over prime. Instacart has a better selection, without free shipping there's no reason for me to use Prime Now.
More payment options for Amazon overall
jcn98615 on 10/17/2017
Would be wonderful! Namely, Paypal or at least the ability to make bank drafts for Prime Now.
Busy momma!
gto6strong on 10/14/2017
I discovered Amazon Now right after I had my new born in 2015. I have been in love since. If I have dinner to shop for I can get most of the items and so some cleaning while I wait. But what gets me the most is when I have a sick kiddo at home I can open the app order all I need in Meds and perishable foods and it is there within the hour and I never have to take my kiddo out to fight lines and traffic while they are sick. The delivery people are so nice. They have delivered to my home, my moms home and my office. I love it!!!!
Mcmmedic on 10/12/2017
Hey now that you have a distribution center in southeast Michigan open when can we expect Amazon prime now?
Bad service Sad app
Tr1pleK on 10/11/2017
Unlike amazon retail website, the prime Now orders are subject to change till the last minute.. while ordering it shows the availability but just before delivering you get a message that some of the items are not available and you will not be charged.. That’s ridiculous cause the products I order in Prime Now are daily essentials and I need to know for sure while ordering if they are available.. not at 10pm in the night when they make most of their deliveries.. What makes it worse is when they message that some of the items are not available, there is no option to cancel the whole order.. If some of the items are missing then I would rather cancel the whole order, cause now I need to make a trip to the store.. I may as well get them all then and save on the delivery fee!
Raised rates
Lordmach on 10/10/2017
With the raise in rates I will longer use this service. It was great before that.
Terrible UX
nearing the end of childhood on 10/9/2017
There’s no back button half the time and definitely no intuitive way to delete items from cart. Updating the quantity to 0 is not intuitive.
Horrendously slow
RLDault on 10/5/2017
Somehow I can load 4 tabs of YouTube videos before the home page of this app loads. For being a multi-billion dollar corporation, you'd think loading times would be.. Idk... Less than 10 seconds on a home page? Some seriously crap network letters and a half baked UI around a webpage is what I think most of this app is.
Great until they raised the price
Make1tRane on 10/4/2017
Call me lazy, but I used this app/service probably 2-3 times a week. It’s not too hard to find $20 worth of items to purchase, which was the minimum order up until recently. Now the minimum is $10 for delivery, but you have to pay $4.99, and if you order $35+ the delivery fee is waived. I would love it if the delivery fees came in tiers, like $4.99 if it’s under $20, free if it’s $20-$35, and maybe free 1-hour if it’s over $35. I’d even be willing to pay $2.99 for 2 hour delivery, but asking people to almost double what they’d usually spend, on top of the annual fee, seems a bit desperate. Did the Whole Foods purchase backfire, or something?
Houston now requires $40
kevin28350602717405 on 10/2/2017
It use to be $20 minimum for free deliveries in Houston but now it's $40. All other cities still $20. Consider this app deleted and my membership canceled.
Thumbs down
Islanddoll on 9/30/2017
Have been using prime now for over a year and was so happy with it. Enjoyed the convenience. However, Amazon decided to increase subtotal for free delivery to $30, or you pay a delivery fee of 2.99. Sigh... -__-
I wish it would work
❤️ᏟᏞᎪᏒᎪ ᎾsᎳᎥᏁ ᎾsᎳᎪᏞᎠ ❤️️ on 9/28/2017
I downloaded this today. I was thinking about ordering but it constantly crashes and tells me something went wrong. I'll wait till it works.
Great! But the new update thumbs down!
Tesa Ginae on 9/28/2017
I'm a woman on the go with 2 kids, and sometimes I forget to run to the grocery store after work because I'm constantly running other errands. This app helps me out a lot! I love it, they deliver fast, and the store options are great! I would give it 5 stars but sometimes they don't have what I want. UPDATE: the app has been glitchy sine the update. Every time I try to select an order it says Page Not Available. Fix it.
Great idea but the app doesn't work
Crossfishy on 9/28/2017
Anytime I try to search a product or click on the categories that are on the main page I get the same error: "We're sorry, there was an error and we can't continue". This error occurs pretty much anytime I click a category or try to search an item.
App is unstable
@SeriousBeats on 9/28/2017
Extremely unstable at the time of this review, I use to order from amazon prime now all the time, now i can barely place an order.
Was five stars until recent update
ShortSquishy on 9/28/2017
I loved this app. Now it can’t find anything or keeps telling me I have an error. Ended up going with Instacart instead to place my orders. Super bummed because this option is better and from the stores I actually shop at.
Crashes on every use
rchlstvr on 9/28/2017
Crashes literally at every 10 second interval. Useless
What about Queens???
Yo mama's fav on 9/27/2017
Last time I checked New York City is made up of the 5 boroughs...not just Manhattan and Brooklyn. There are several Amazon Lockers close to my apartment and yet this is not even an option. I love Amazon, I really do but...please expand your NYC delivery range. People in Queens, Bronx, and even Staten Island could use this service.
iPad compatibility
HollyRidge on 9/25/2017
I love the service but need to make compatible with iPad screen.
Going Downhill Fast - Drivers "Reassigning" for Tips
von Koenigsberg on 9/24/2017
Drivers resign an order 2 or 3 times if the tip isn't big enough, causes significant delays in order time (it's an hour past the latest order arrival window and I'm still waiting). This service used to work okay, now it's always a disaster. I planned a dinner for family, this delay because of drivers "resigning" 4 times wrecked those plans and I had to improvise. Hire drivers that aren't greedy and lazy, Amazon. The poor customer service people keep having to make excuses and issue credits, but they are great and we all know it is. It within their control to make a lazy driver do their job.
Never Again
Houdini214 on 9/21/2017
It used to be great, you'd order $20 worth of stuff and get free delivery in 2 hours. Now it's $5.99..... Yes, the order amount is lower I'd rather spend $20 and get items than spend almost $6 on the delivery-especially since the place they bring it from is literally AROUND THE CORNER FROM MY HOUSE. I'll never again be using this service. Way to shoot yourself in the foot, Amazon. App works great otherwise.
Love, love, love
ttgrim on 9/21/2017
I have used Prime Now around 5 times. I usually do the 2 hr delivery, which is always on time. I paid extra one time for the 1 hr delivery. It also was delivered on time. It’s great to be able to track my packages. I have no complaints. I’ve been very pleased so far.
Bad selection, slow delivery, terrible hours
googlegot on 9/18/2017
I can never find anything that I actually want. Staple items like normal non-ratcheting screwdrivers just don't exist in prime now world. Food delivery would be great, if they delivered at reasonable hours, and the fastest anything has arrived has been over 3 hours out. If by some miracle I hit their order minimum of $30 (plus a delivery tip of 10% which amazon won't just pay it's employees), they inevitably don't deliver that night. I'm talking next day delivery when an order WOULD be placed at 8:00pm. "Prime now" is basically "Prime in oh, say 12-18 hours" This would all be fine if THE APP JUST SAID THEY WON'T DELIVER TONIGHT BEFORE I WENT PAWING THROUGH THEIR BARGAIN BIN GARBAGE HEAP OF CANCELLED ORDERS AND JUNK FOR 20 MINUTES LOOKING FOR SOMETHING I DON'T NEED BUT IS >$1.58 SO I CAN HIT THE $30 ORDER MINIMUM! Just let me tip more money or something. I will GIVE you $1.58 to not make me dig through your grandma's garage sale of a store looking for a low value item. I honestly feel like I'm shopping a closing retail location with the lack of desirable stock. It's more worth it to drive to any retail store than to try to find and subsequently purchase anything of value on Prime now.
Doesn't work, says my zip code is invalid
Antoine987654321 on 9/17/2017
When I manage to get past the network error on my zipcode entry, it's only to be told that my zip code is invalid. I'm pretty sure it's valid, given that Prime Now works from the website, just not the app.
Unreliable with Sketchy delivery
Rickh619 on 9/16/2017
There is no guarantee that your order will arrive, the product will fresh, complete, accurate or your order won't be rolling around in someone's filthy trunk for hours. Same with the food delivery. Contract drivers will pick up food from 3-4 different restaurants and make 3-4 different deliveries. No guarantee that it will arrive on time or arrive at all. Almost certain that is going to be cold and probably unsafe to consume. No thank you. Better services out there.
MarinnaG on 9/13/2017
Fast and reliable! Love it!
Very Convenient
ArjunMitraReddy on 9/11/2017
Fast and Reliable Delivery
No longer worth it.
Kevnburke on 9/6/2017
When the service first started, it was awesome... but it has gone down severely. How many times can you order from a restaurant and it is cancelled on you 30 minutes later? Why do the drivers always forget items. When using it for grocery or home goods I have had drivers be on their way and then just cancel it right at the last moment it could possibly be delivered in the delivery window. Amazon to its credit is quick to offer discount coupons for the problems, but I would rather have the goods or food. It's clear they grew too big too fast and are just unable to keep up with problems.
Terrible service. Don't even bother.
Andannelley on 9/6/2017
I placed a small order at 12 noon and my delivery window was between 2-4pm. No big deal. However, the GPS showed the driver staying at the same location during the entire delivery window, and not even bothering to drive anywhere until 3:50pm. Then, at 4:50pm, I could see that the driver still had not driven even remotely close to my location and I get a message saying the delivery was not able to be completed. Pathetic.
Ultra Convenient
Cloaca of the Sea on 9/2/2017
As someone who lives in a metro downtown without a car, this makes getting groceries infinitely easier. Before I would have to walk 20 minutes to the grocery store only to be able to bring back a few days worth of groceries. With Amazon Now, I can order as much as I want to (either same day or the day before) and have it show up a little after when I get home from work. However, about twice now have I been missing serval thugs from my order which is really obnoxious as that can throw off dinner plans. Amazon was kind enough to give me a $10 credit after mentioning this and a refund of the missing items.
Bad service
ellstych on 9/1/2017
I have used the prime app to get food delivered on multiple occasions. The first order was fine, but the last two the delivery was very late and when it told me my delivery was close to coming, the person stopped at two or three other houses before coming to mine, forcing me to wait for much longer than I thought I would have to. It is not a helpful app as I usually order and then kick my self for having to wait 4 hours for what I ordered instead of just going to the store and not having to pay a delivery person to be late. Very disappointing.
Absolutely lame
SammanthaR on 9/1/2017
In order for this you have to live in a giant city like downtown area. It's lame! I don't live in a small town in the middle of nowhere I don't understand why amazon has to be lame
Jackmeatball on 8/31/2017
I've tried this site a few times because I love Amazon but this service is terrible. I always end up having to go to the store anyways because there always out of stock on things. One time they cancelled my order for no reason and didn't bother to notify me. Then they said they give me a $20 discount on my next order and never did!
Nipun007 on 8/29/2017
Very disappointing
Pretty good but two service issues....
VisionFarm on 8/27/2017
As someone who generally likes grocery shopping, I am surprised by how much I appreciate buying groceries from my phone. However, while the app seems well-designed, there are two considerations with the service that prevent me from using it more. 1/You can't edit your order after it is submitted. As I am a shopper who goes to the grocery store to buy 3 items and inevitably leaves with 12, the problem that arises is that I submit the order and immediately think of at least one more item that I need. As there is a window of time between when the order is submitted and when the shopper contacts me to say he/she has started shopping, I know there's a window in which editing is possible even though Amazon will not allow edits. The solutions available to me are to either a/submit a new order for one or a few items and pay a delivery charge for the subsequent order or b/go to the grocery store myself, which was what I was using the app to avoid doing. 2/The quality of the produce received can vary for unknown reasons--perhaps because a/the produce available was substandard, b/the shopper doesn't take the time to carefully select the produce, or c/the shopper doesn't know how to recognize and select quality produce. These two issues aren't enough to stop me from using Amazon Prime if/when I just can't get to the store, but they will prevent me from using the app more frequently.
GPS is really bad on this app
emeraldc on 8/26/2017
First of all, I use the app multiple times per week as I build my order and have delivery from two different stores usually every week. The app could have better notations when making a grocery store item purchase. There should at least be a note section to the shopper. Having had issues with shopper piling heavy melons on top of fragile and easily bruised herbs, it would be nice to be able to make a note to kindly make requests of the shopper. My real issue is with the GPS feedback on the driver delivery. Sometimes they are at my door, have rung the door bell and turned around, leaving perishables on my porch, blocking the front screen door before I even get a text telling me they are on the way. Today I kept having to refresh my app to see where the driver(s) were because their car icons never moved. I have the best of the latest iPhone and very fast WiFi. I have backup cellular assist set in case the WiFi were to be slow (which it isn't). I have location services turned on and all the possible notification settings turned on for the app. You really need to improve the GPS for the drivers' app and for the shoppers' app because something isn't working and knowing when the grocery order is arriving is a real big deal when you have a two hour delivery window and you need to be at the door or they will just leave your stuff on the front steps blocking the door so you can't even open it. Of course that is a whole different issue. One can see in almost real time the UBER EATS car on the road moving toward one's home and the excellence of that app's GPS is so great. It matters. It needs your attention. Your company knows it matters.
Use it weekly
Cllarre on 8/26/2017
Endless La Croix delivered to me at my fourth floor walk up on a hot summers day?! Count me in!
Wine Not?
A.Dero on 8/25/2017
Why the f@$k would this app not have wine available? It is literally the ONE thing I would want delivered. Especially when having a girl's night in. Think about all of the drunk driving this would cut down on.
restaurants no longer works for me
_ju on 8/22/2017
every time i try to order from the restaurants feature now, it allows me to see restaurants are available but once I have added items to my cart, the restaurant (no matter what it is) is listed as unavailable on the checkout page.
The one true yeezus on 8/20/2017
They have a wide variety of places to get food but it takes way longer to deliver than if I order from door dash or Uber eats. I wouldn't have this app if Uber eats and door dash had all the same restaurants
Error Messages AND Viewing Past Orders
Williams77 on 8/20/2017
"Amazon Prime Now appears to be having trouble. Please try again" .. It happens constantly; primarily when tapping to read all reviews. Leaving a review is impossible. I've used this app about 3x a month and each time, I hope the bugs get worked out. But, no. Apparently, no one is paying attention in the dev department or they don't care. Further, when I login to my primary Amazon account, I'd like to view all my Prime Now orders without having to use this app.
Love it!!!
steelysajia on 8/20/2017
This app is a life saver!! I have used it plenty of times! My produce has always been great and any fragile items have always been well and properly packaged whether it's temperature or otherwise. One thing I ask to add is more variety of meat. Like actual meat not just the slim frozen chicken fingers selection. It would be nice to be able to order some steaks etc..
captainmorgan109 on 8/18/2017
Awesome concept awesome app. Probably the one thing that need some work is the tracking map. I have to keep closing the app and reopening it to update it. Also what would be nice it is to have a estimated time of arrival as the delivery happens.
Avoid Amazon Restaurants
Uaedaien on 8/11/2017
The restaurants part of this app leave a lot to be desired, especially when you rely on app to suggest local restaurants that are outside of your delivery area. Also it automatically adds a tip which is ridiculous.
Not so good, app or service
Ether the on 8/11/2017
Amazon kinda dropped the ball on this one! They could be the "Costco" of delivery services. The app is ok, but you have to search or scroll through everything. The grocery service is much like a corner gas station, with expensive somewhat weird product selections. Items you buy once, after quickly learning a lesson. You can buy nasty bread isle bread, but peanut butter and jelly is all you can get to put on the bread. Bologna and cheese, forgetaboutit! Just about every grocery store delivers now, so amazon doesn't even come close with what they offer, unless you shop at the corner gas joint, and like high prices, and mini items. They also can't keep the good items in stock, and it might be weeks or months before you see it again. I have the feeling it is overstock and expired goods deals that they are making for the products they offer. Where it sort of shines, is in non grocery products. Need pots and pans, good. Need tools, paper products, other things, maybe. You can get them within a couple of hours. That I do like. They have some high quality offerings in many places, and the opposite. It's a crap shoot! Hopefully they grow it, and expand the product offerings, and grocery offerings. It could be nice!
Great service. I use it all the time. But iPad app please!
skennedy789 on 8/10/2017
The delivery is free, so don't complain about deliveries in the last part of the time window! Sprouts delivery in my area is awesome. Prices are pretty similar to retail for many items, so it makes it an affordable way to get groceries when you don't have a car and live to far from an affordable store.
Love Prime Now
mucha_lucha on 8/1/2017
Doesn't have everything but it has a great selection of items. I love that it's a free service with my Prime membership. I've ordered all kinds of things and they're all delivered within 2 hours. Today I ordered groceries! So awesome. I especially love that Amazon lets me know where my order is, who's delivering it and lets me track the order process.
Terrible selection
Brandon625 on 8/1/2017
It is too soon for Amazon to launch this service. Selection is extremely limited. Tried search 10 different items and nothing comes up in search. Also the search algorithm used is horrendous. Often it gives me irrelevant results. Not very happy. Maybe need to wait a year while this expands.
Delivery is ALWAYS at the end of window
Surfed on 7/31/2017
The selection adds a lot to be desired, but it does a good job for last minute shopping. The problem with the service is they give me a 2 hour window, and it's ALWAYS delivered in the last 10-15 minutes of that window. Heading home quickly, and eagerly awaiting an order for an hour and 45 minutes every single time only to have it show up right before the end is a little annoying when I didn't have to rush home at all. If it's that slammed, get more drivers. Another extremely annoying thing about the app is they do not default your gift card balance for an order. You have to manually select it every time, or you will be charged to your CC, with no way of editing it after the order is placed.
Avoid and go to the Store
AMFC417 on 7/30/2017
I've been using this service since moving to the area Dallas 6 months ago. It started off being great but has progressively gotten worse. The bigger Amazon gets the worse the service becomes. The past 3 times I've ordered groceries, the deliveries have happened 30 minutes after the 2 hour window. Anytime the free delivery is offered when you hit the dollar amount to qualify, the service goes out the window. Items arrive thawed out and like they've been in a hot box for multiple hours. After using this 10 or so times, I will be discontinuing using this monopoly.
Fact Sheet
  • Publisher: AMZN Mobile LLC
  • Category: Shopping
  • Released: Dec 17, 2014
  • Current Version Released: Oct 19, 2017
  • Version: 4.3
  • Size: 46 MB
  • Compatibility: Requires iOS 9.0 or later.
  • Recommended Age: 4+
  • Game Center Certified: No
  • Supported Devices: iPad2Wifi-iPad2Wifi, iPad23G-iPad23G, iPhone4S-iPhone4S, iPadThirdGen-iPadThirdGen, iPadThirdGen4G-iPadThirdGen4G, iPhone5-iPhone5, iPodTouchFifthGen-iPodTouchFifthGen, iPadFourthGen-iPadFourthGen, iPadFourthGen4G-iPadFourthGen4G, iPadMini-iPadMini, iPadMini4G-iPadMini4G, iPhone5c-iPhone5c, iPhone5s-iPhone5s, iPadAir-iPadAir, iPadAirCellular-iPadAirCellular, iPadMiniRetina-iPadMiniRetina, iPadMiniRetinaCellular-iPadMiniRetinaCellular, iPhone6-iPhone6, iPhone6Plus-iPhone6Plus, iPadAir2-iPadAir2, iPadAir2Cellular-iPadAir2Cellular, iPadMini3-iPadMini3, iPadMini3Cellular-iPadMini3Cellular, iPodTouchSixthGen-iPodTouchSixthGen, iPhone6s-iPhone6s, iPhone6sPlus-iPhone6sPlus, iPadMini4-iPadMini4, iPadMini4Cellular-iPadMini4Cellular, iPadPro-iPadPro, iPadProCellular-iPadProCellular, iPadPro97-iPadPro97, iPadPro97Cellular-iPadPro97Cellular, iPhoneSE-iPhoneSE, iPhone7-iPhone7, iPhone7Plus-iPhone7Plus, iPad611-iPad611, iPad612-iPad612, iPad71-iPad71, iPad72-iPad72, iPad73-iPad73, iPad74-iPad74, iPhone8-iPhone8, iPhone8Plus-iPhone8Plus, iPhoneX-iPhoneX,
  • Supported Languages: English;